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All 153 New Orleans hotels

Hotel St. Helene

2.5 of 5 Hotel   |   508 Rue Chartres, New Orleans, LA 70130
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Ranked #112 of 153 hotels in New Orleans
A recent review
3 of 5 stars reviewed yesterday
beaugosse12 Chicago, Illinois
  • Overview
  • Reviews (138)
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  • Room tips (41)
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138 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (41)
Date | Rating
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English first
Chicago, Illinois
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed yesterday NEW

Not a bad place to stay for my first time in NOLA: comfortable room, amenable staff, nice little pool, and a decent free breakfast. We were on the top floor with a balcony facing Chartres Street, which was nice for the views and the extra space, but allowed for quite a bit of noise from the street and other hotel... More

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Greenville, South Carolina
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 5 days ago NEW

I travel to New Orleans quite often & usually stay at "chain" hotels. Since New Orleans feels like "home" I wanted to stay in a hotel with a "homey" feel. St. Helene definitely has that - sort of like staying at a relatives home who has good intentions, but not a lot of follow through. It was a relaxed &... More

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Fargo, North Dakota
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 2 weeks ago

We selected Hotel St. Helene for a four night stay and birthday celebration in NOLA because of location and moderate price range. The small suite was newly renovated with a courtyard terrace, exactly what was requested. After the first night of disrupted sleep, we asked for another room with a better mattress. The second main floor suite also had a... More

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Playa del Carmen, Mexico
Senior Reviewer
7 reviews 7 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 2 weeks ago

we stayed in hotel st. helene for 2 nights. to give credit first, the room was ok...acceptable. the bed, however, was the cheapest metal mattress i've had the misfortune to experience since college days...nights. when offered another room, the mattresses was the same - metal frame with only a thin padding on the top, none on the sides. from the... More

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Belle Chasse, Louisiana, United States
4 reviews 4 reviews
4 of 5 stars Reviewed 3 weeks ago

We stayed at this hotel in August 2013 for a "staycation", as we are from the New Orleans area. This hotel is a boutique hotel located in the perfect spot to get anywhere quick in the Quarter. Very clean, but the rooms are small. I suggest paying a little extra for the room with the sitting area. That makes a... More

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Vero Beach, FL
Top Contributor
130 reviews 130 reviews
34 hotel reviews
73 helpful votes 73 helpful votes
1 of 5 stars Reviewed 4 weeks ago via mobile

We loved the location, front desk staff, but the poor housekeeping will cause us not to stay here again. Our room was not made up during our 3 day stay...UNACCEPTABLE! We even asked to have our room cleaned...and were told we were next...an hour and a half later nothing had been done. Stay elsewhere!

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Top Contributor
64 reviews 64 reviews
15 hotel reviews
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed June 13, 2014

i really like this place. this is my second stay here. first off, i would like to recognize WYATT who gave the very best customer service i have ever had at ANY property!! he made me feel welcome when i arrived, offered to bring my luggage up to the third floor (there is no elevator at this hotel), and he... More

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Slidell, Louisiana
1 review
3 of 5 stars Reviewed June 8, 2014

THE GOOD: The front desk employees GREAT!!!- big smiles-truly kind, great staff. Location, Location, Location - very safe-close to Jackson square, Bourbon St. and lots of great restaurants and bars - all, at walking distance. Nice patio and pool in rear of hotel. (could use a little more seating) Bed - very comfortable with lots of pillows. Air conditioning worked... More

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Senior Contributor
24 reviews 24 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed May 29, 2014

I stayed here for 4 nights in April. I booked a balcony room overlooking Chartres and was given one on the third floor. No elevator and the stairs were crazy but I tried to have fun with it. There wasn't much interaction with staff but when I needed anything, they were very accommodating. My room and bathroom were clean and... More

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Dunedin, Florida
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed May 28, 2014

This hotel was terrible, primarily because of the lack of amenities. It was like staying in a convent. There was no elevator. We were on the third floor and there was no one to help us with our luggage. We had to carry everything up three flights of stairs (we're 67 years old, and thankfully in fairly good shape). There... More

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Additional Information about Hotel St. Helene

Address: 508 Rue Chartres, New Orleans, LA 70130
Phone Number:
Location: United States > Louisiana > New Orleans
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Hotel St. Helene 2.5*
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Also Known As:
Ste Helene Hotel
Hotel Ste Helene

43 photos of this hotel

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Hotel & grounds (7)
Pool/beach area (2)
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Free Breakfast Suites Swimming Pool
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Official Description (provided by the hotel)
Hotel St. Helene is located on Chartres Street, right next door to the Napoleon House, a favorite among locals and tourists alike. The hotel’s location offers access to an abundance of popular attractions and world famous entertainment that the French Quarter has to offer, such as Café du Monde, the French Market, House of Blues, and Pat O’ Brien’s, which are all located within only one-half mile of this French Quarter gem! This beautifully restored hotel, just recently renovated and reopened in January 2012, is located in the heart of the French Quarter, only 2 blocks away from Bourbon Street, steps away from Jackson Square and the mighty Mississippi River. Our contemporary guest rooms and suites are complete with:-LCD flat screen TVs-Ebony stained hardwood floors-Wireless internet in guest rooms and public areas-300 thread-count linens & duvet covers-IPOD docking stations-All-marble bathrooms with standing showersOur French Quarter and Courtyard suites feature balconies which overlook the pool in the courtyard area or the historic French Quarter. All guest rooms are nicely equipped to give a feeling of being home away from home in one of the most historic cities in the world! ... more   less 
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