We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 153 New Orleans hotels

Hotel St. Helene

2.5 of 5 Hotel   |   508 Rue Chartres, New Orleans, LA 70130
Hotel website
Hotel amenities
Save Saved
You added Hotel St. Helene to your Saves list
Hotel St. Helene
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
You must enter dates to see the best prices.
45%
Ranked #111 of 153 hotels in New Orleans
A recent review
5 of 5 stars reviewed 2 weeks ago
meko1world
  • Overview
  • Reviews (141)
  • Photos (43)
  • Similar Hotels
  • Amenities
  • Q&A
  • Room tips (41)
  • Location
  • More
Write a Review

141 people have reviewed this hotel

Traveler rating
    28
    36
    32
    17
    28
See reviews for
4
52
9
7
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (41)
Date | Rating
  • Dutch first
  • English first
  • German first
  • Italian first
  • Any
English first
2 reviews
5 of 5 stars Reviewed 2 weeks ago

Having a blast at this hotel. Staff is excellent and rooms are spotless. Timothy at the front desk was a great help. I would highly recommend if you're coming to New Orleans. Hotel is in the middle of everything. Theprice we paid for the room was great.

Was this review helpful? Yes
General M, General Manager at Hotel St. Helene, responded to this review

Meko1world! Thank you for taking the time to review your recent stay at Hotel Ste Helene! I am pleased to find that your found the service and location increased the value of your visit to New Orleans. Come back soon! At your service, Kenny Marrs General Manager - Hotel Ste Helene More

PHOENIX
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Excellent staff! Clean, beautiful room. Very comfy bed. Great location. Even the shampoo, soap, and body wash smelled great. I will definitely stay here again. Low pressure in shower is the only thing I didn't like. FYI, they put a $150 hold on a card for incidentals. No biggie but it's better to use a credit card for that, not... More

Was this review helpful? Yes 1
General M, General Manager at Hotel St. Helene, responded to this review

Monika! Thank you for your recent review! We appreciate your kind words and look forward to your return. At your service, Kenny Marrs - General Manager - French Quarter Hotel Collection More

Chicago, Illinois
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Not a bad place to stay for my first time in NOLA: comfortable room, amenable staff, nice little pool, and a decent free breakfast. We were on the top floor with a balcony facing Chartres Street, which was nice for the views and the extra space, but allowed for quite a bit of noise from the street and other hotel... More

Was this review helpful? Yes
General M, General Manager at Hotel St. Helene, responded to this review

beaugosse12! Our team fully apologizes for any issues that may have occurred during the third party booking. Thank you for your review, and we look forward to the opportunity to serve you and your friends again. At your service, Kenny Marrs - General Manager - French Quarter Hotel Collection More

Greenville, South Carolina
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 4 weeks ago

I travel to New Orleans quite often & usually stay at "chain" hotels. Since New Orleans feels like "home" I wanted to stay in a hotel with a "homey" feel. St. Helene definitely has that - sort of like staying at a relatives home who has good intentions, but not a lot of follow through. It was a relaxed &... More

Was this review helpful? Yes
Fargo, North Dakota
Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed July 8, 2014

We selected Hotel St. Helene for a four night stay and birthday celebration in NOLA because of location and moderate price range. The small suite was newly renovated with a courtyard terrace, exactly what was requested. After the first night of disrupted sleep, we asked for another room with a better mattress. The second main floor suite also had a... More

Was this review helpful? Yes 1
Playa del Carmen, Mexico
Senior Reviewer
7 reviews 7 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed July 4, 2014

we stayed in hotel st. helene for 2 nights. to give credit first, the room was ok...acceptable. the bed, however, was the cheapest metal mattress i've had the misfortune to experience since college days...nights. when offered another room, the mattresses was the same - metal frame with only a thin padding on the top, none on the sides. from the... More

Was this review helpful? Yes
Belle Chasse, Louisiana, United States
Reviewer
4 reviews 4 reviews
4 of 5 stars Reviewed June 30, 2014

We stayed at this hotel in August 2013 for a "staycation", as we are from the New Orleans area. This hotel is a boutique hotel located in the perfect spot to get anywhere quick in the Quarter. Very clean, but the rooms are small. I suggest paying a little extra for the room with the sitting area. That makes a... More

Was this review helpful? Yes
Vero Beach, FL
Top Contributor
130 reviews 130 reviews
34 hotel reviews
81 helpful votes 81 helpful votes
1 of 5 stars Reviewed June 25, 2014 via mobile

We loved the location, front desk staff, but the poor housekeeping will cause us not to stay here again. Our room was not made up during our 3 day stay...UNACCEPTABLE! We even asked to have our room cleaned...and were told we were next...an hour and a half later nothing had been done. Stay elsewhere!

Was this review helpful? Yes
Top Contributor
68 reviews 68 reviews
15 hotel reviews
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed June 13, 2014

i really like this place. this is my second stay here. first off, i would like to recognize WYATT who gave the very best customer service i have ever had at ANY property!! he made me feel welcome when i arrived, offered to bring my luggage up to the third floor (there is no elevator at this hotel), and he... More

Was this review helpful? Yes
Slidell, Louisiana
1 review
3 of 5 stars Reviewed June 8, 2014

THE GOOD: The front desk employees GREAT!!!- big smiles-truly kind, great staff. Location, Location, Location - very safe-close to Jackson square, Bourbon St. and lots of great restaurants and bars - all, at walking distance. Nice patio and pool in rear of hotel. (could use a little more seating) Bed - very comfortable with lots of pillows. Air conditioning worked... More

Was this review helpful? Yes
Owners: What's your side of the story?
If you own or manage Hotel St. Helene, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to Hotel St. Helene? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hotel St. Helene

Address: 508 Rue Chartres, New Orleans, LA 70130
Phone Number:
Location: United States > Louisiana > New Orleans
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hotel St. Helene 2.5*
Reservation Options:
TripAdvisor is proud to partner with TravelClick, Orbitz, Booking.com, Hotels.com, Travelocity, Tingo, Priceline, Cheap Tickets, Expedia, BookingOdigeoWL and Venere so you can book your Hotel St. Helene reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Ste Helene Hotel
Hotel Ste Helene

43 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (23)
Viewed
Hotel & grounds (6)
Viewed
View from room (8)
Viewed
Pool/beach area (2)
Viewed
Room/suite (2)
Viewed
Other (5)

Management photos: Courtesy of the property manager

Viewed
All management photos (21)
Viewed
Hotel & grounds (7)
Viewed
Pool/beach area (2)
Viewed
Room/suite (4)
Viewed
Other (8)
Hotels you might also like...
Check In Check Out
Price Your Stay
Select tags to find the hotel that's right for you.
All
hotels in
any neighborhood
in New Orleans with
any amenities

Amenities

Free Breakfast Suites Swimming Pool
Hotel Class
Official Description (provided by the hotel)
Hotel St. Helene is located on Chartres Street, right next door to the Napoleon House, a favorite among locals and tourists alike. The hotel’s location offers access to an abundance of popular attractions and world famous entertainment that the French Quarter has to offer, such as Café du Monde, the French Market, House of Blues, and Pat O’ Brien’s, which are all located within only one-half mile of this French Quarter gem! This beautifully restored hotel, just recently renovated and reopened in January 2012, is located in the heart of the French Quarter, only 2 blocks away from Bourbon Street, steps away from Jackson Square and the mighty Mississippi River. Our contemporary guest rooms and suites are complete with:-LCD flat screen TVs-Ebony stained hardwood floors-Wireless internet in guest rooms and public areas-300 thread-count linens & duvet covers-IPOD docking stations-All-marble bathrooms with standing showersOur French Quarter and Courtyard suites feature balconies which overlook the pool in the courtyard area or the historic French Quarter. All guest rooms are nicely equipped to give a feeling of being home away from home in one of the most historic cities in the world! ... more   less 
Number of rooms
16

Questions & Answers

Questions? Get answers from Hotel St. Helene staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer