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All 154 New Orleans hotels

Hotel St. Helene

2.5 of 5 Hotel   |   508 Rue Chartres, New Orleans, LA 70130
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Ranked #109 of 154 Hotels in New Orleans
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150 reviews from our community

Traveler rating
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    28
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4
58
10
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 2 weeks ago

I was a bit skeptic because there was a bit of bad rewires, but I had only a great experience with this Hotel. It`s really nice to be this close to everything in the French Quarter. The people at the desk were really helpful, if there was anything I needed tips for, they would help me. And they helped booking... More

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Chicago
Contributor
13 reviews 13 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We've been to New Orleans numerous times. This Hotel is declared a "Historical" Building. Quaint and had a very nice "N'Awlins" theme. Note that there is no elevator. We had a room on the top floor (3rd Floor). It was fine for us, but thought it should be noted. "Free" Breakfast the next day was not worth anything. We did... More

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New York City, New York
2 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Checked in on July 20TH with a hotels.com booking, had an issue checking in, but the guy at the front desk did his best to accommodate me. The property was very clean and cozy, 24hr pool was a plus, staff was amazing. The location is amazing nestled within the French quarter which offers easy access to everything nola`s French quarter... More

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New Orleans, Louisiana
Senior Contributor
41 reviews 41 reviews
7 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed October 7, 2014

We had a mini vacation in our home town for a wedding event and stayed here. Of course we know the area, and this is a great location. Splurge for a balcony room-there are very few. You can hear the fountain from the pool, and we opened the doors to let the first feel of fall inside. The rooms are... More

Was this review helpful? Yes 1
Louisville, Kentucky
2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed October 2, 2014

We stayed at this hotel recently and would not recommend it. The staff was friendly and helpful. Having said that... the rest of the stay was not so pleasant. The court yard is very small. It has a few tables but only four chairs for the entire hotel. Smoking is allowed, so we smelled strong cigarette and cigar while grabbing... More

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Sydney, New South Wales, Australia
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 27, 2014

My partner and I stayed at Hotel St. Helene last year.…I finally manage to write a review :) We stayed in this little boutique hotel for 4 nights during August. The service was wonderful and very personal. I cannot remember the lady who was working at reception during our stay, but she was truly amazing…We are both from the hotel... More

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Lancaster, Texas, United States
1 review
4 of 5 stars Reviewed September 21, 2014

On the positive side, everything was very good at this hotel. It was centrally located to everything. We were a few blocks from Jackson Square in one direction and a few blocks away from Bourbon St. in the other direction. The staff was very friendly and attentive. The only concern I had was the continental breakfast offered by the hotel.... More

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General M, General Manager at Hotel St. Helene, responded to this review

KSMWalker, Thank you for sharing your experiences during your previous visit to the Hotel Ste Helene. Our team is always thrilled to hear that we were able to take care of our guests throughout each stay. I am concerned over the lack of breakfast displays during your visit. During my research, it seems as though we may have placed the... More

Nottingham, United Kingdom
Senior Contributor
42 reviews 42 reviews
8 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed September 14, 2014

On the plus side this hotel is small, friendly, clean and very in character with the French Quarter area. Definitely quirky with a helpful and amenable staff. It's a good situation for exploring the area. However, we booked a week's stay and it hasn't been the most comfortable of hotels. There is no escalator, no coffee machine, fridge or microwave... More

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General M, General Manager at Hotel St. Helene, responded to this review

LindaC5850. Thank you for taking the time to review your recent visit at the Hotel Ste Helene. Thank you, also, for your kind words in regards to the property and its staff. You are correct, the property does not offer an elevator or other form of lift but we do offer bell service 16 hours a day to assist. In... More

1 review
5 of 5 stars Reviewed September 10, 2014 via mobile

The hotel is in the very heart of the French quarter right next to the napoleon house (one of my favorite places to eat). And maybe a 2 minute walk to jackson square, if that. The entire staff was helpful and friendly. The price was a crazy good deal. I've stayed in places farther from the center of the quarter... More

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General M, General Manager at Hotel St. Helene, responded to this review

Ljz3rd! Thank you for your great review of Hotel Ste Helene. We pride ourselves in offering comfortable surroundings paired with an unmatched level of service. We look forward to your return. At your service, Kenny Marrs General Manager – Hotel Ste Helene More

2 reviews
5 of 5 stars Reviewed August 5, 2014

Having a blast at this hotel. Staff is excellent and rooms are spotless. Timothy at the front desk was a great help. I would highly recommend if you're coming to New Orleans. Hotel is in the middle of everything. Theprice we paid for the room was great.

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General M, General Manager at Hotel St. Helene, responded to this review

Meko1world! Thank you for taking the time to review your recent stay at Hotel Ste Helene! I am pleased to find that your found the service and location increased the value of your visit to New Orleans. Come back soon! At your service, Kenny Marrs General Manager - Hotel Ste Helene More

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Additional Information about Hotel St. Helene

Address: 508 Rue Chartres, New Orleans, LA 70130
Phone Number:
Location: United States > Louisiana > New Orleans
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hotel St. Helene 2.5*
Number of rooms: 16
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Also Known As:
Ste Helene Hotel
Hotel Ste Helene

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