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Hotel St. Helene

2.5 of 5
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508 Rue Chartres, New Orleans, LA 70130
Hotel St. Helene
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Ranked #116 of 155 Hotels in New Orleans
A recent review
5 of 5 stars reviewed 3 days ago
Joanna J
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163 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 2 days ago NEW via mobile

N O T ever staying there again. The room was not very clean, the mattress old and worn out, the pool dirty, and the breakfast not so good. Is too bad it's not maintained as is a great location and interesting old building.

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2 reviews
5 of 5 stars Reviewed 3 days ago NEW

Not a big fancy hotel so if that's what you are looking for this place is not for you. Our room was small but had plenty of room for two people to relax. The customer service there was exceptional and staff was very helpful. Would stay here again.

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New Orleans, Louisiana
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 5 weeks ago

My husband and I stayed here last night for a little get away even though I'm from New Orleans and we live here. Great place! We will definitely be back. Cozy rooms with sitting areas, comfortable bed and large flat screen tv. Not to mention a beautiful fountain swimming pool. I would recommend staying in room 204 or205- they are... More 

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New Orleans, Louisiana
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 5 weeks ago

Great place. Cozy clean rooms with perfect New Orleans charm. I would know, I'm from New Orleans and live here now :). We wanted a little get away for a night and this was the perfect place. Large flat screen yes, free wifi, and a beautiful fountain swimming pool. Check out prices on orbitz though. We over paid almost double... More 

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Aurora, Colorado
Senior Contributor
40 reviews 40 reviews
11 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed April 22, 2015

This quaint little hotel is in an excellent location in the French Quarter. it was easy to walk anywhere in the quarter from here. It is clean, the staff is friendly and helpful. Our room was upstairs in the back overlooking the pool so it was quiet. But, the bedding was in sad shape, including the bed. It is time... More 

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New Orleans
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed April 17, 2015

I've stayed here many times and have always found the room to be spotless and the personnel to be courteous and helpful. If you're seeking ornate furnishings and elaborate décor, this is not the place; but if you enjoy clean lines, comfortable surroundings and no pretense then you'll be very pleased. Arrival and departure are easier than anywhere I've stayed.... More 

Review collected in partnership with Easytobook.com

Was this review helpful? Yes 1
Riverside, California
Senior Contributor
32 reviews 32 reviews
6 hotel reviews
31 helpful votes 31 helpful votes
1 of 5 stars Reviewed March 28, 2015

where do I begin. We had a balcony room which facilitated many sleepless nights. The noise from the street was annoying but my favorite was the intolerable trash pick up several times a night across the street at the omni hotel. It will wake you up. Then there are the amenities there are none. No internet, no bell person, no... More 

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Houston, Texas
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed March 19, 2015

The location is perfect. From this hotel you can wonder to Bourbon or Jackson Square in a very few walking minutes. It has very friendly atmosphere with minimal interference from staff. The front office staff were a delight to chat with and exchange experiences. The room we stayed in was perfectly adequate and clean. It even had a little sofa... More 

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Mich
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed March 17, 2015

It was a nice hotel, nice rooms, very nice staff. The location is great. In the French Quarter, but off Bourbon St. so you don't hear the outside noise. However you can hear pretty much any noise in the hotel. Especially the rooms next door. You could hear them so clearly I felt like I was part of the conversation.

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Fort Worth, Texas
1 review
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed March 14, 2015

The location is just off the main action which was great, but that the best thing the Hotel St Helene had to offer. While the room was attractive and surface clean, the noise factor was high since the walls and door were thin (the couple in the adjacent room was having a much better time than I was, that's for... More 

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