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Bluegreen Vacations Club La Pension, Ascend Resort Collection

Certificate of Excellence
3.5 of 5
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115 Decatur Street, New Orleans, LA 70130 (Formerly Club La Pension)
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1 room 1 guest
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Bluegreen Vacations Club La Pension, Ascend Resort Collection
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182 Reviews from our TripAdvisor Community

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Traveler rating
    88
    63
    19
    5
    7
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (53)
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    (55)
  • Jun-Aug only
    (53)
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    (42)
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    (32)
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There are newer reviews for Bluegreen Vacations Club La Pension, Ascend Resort Collection
See the most recent reviews
Graz, Austria
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
1 of 5 stars Reviewed November 28, 2013

The hotel is very pretty and ideally situated, but in an extremely loud environment. Ok for 2-3 days, but not more. I was there for a week, but the internet never worked in my room, the beds were never ever made, no fresh towels although I asked twice, no coffee refilled in the rooms, the staff were absolutely careless and... More 

Was this review helpful? Yes 7
BluegreenCares, Manager at Bluegreen Vacations Club La Pension, Ascend Resort Collection, responded to this review

Hello ulla k, Thank you for reviewing your stay at Club La Pension. We regret to learn your experience at our resort was not a positive one. It is our commitment to provide outstanding accommodations and service to all of our guests. We invite you to contact us at info@bluegreenvacations.com to discuss further. Thank you again for your feedback. More 

Level Contributor
313 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 152 helpful votes
5 of 5 stars Reviewed November 17, 2013 via mobile

Perfect location near everything in the French Quarter. The lobby is beautiful. The staff very friendly and helpful. The room was so beautiful and comfortable. The balcony was very large with wonderful views and comfortable furniture.

Was this review helpful? Yes 3
BluegreenCares, Manager at Bluegreen Vacations Club La Pension, Ascend Resort Collection, responded to this review

Hello Stelly3665, Thank you for reviewing your stay at Club La Pension. We are thrilled you found the location perfect. We appreciate your comments regarding the staff and room as it is our commitment to share happiness with all of our guests and provide outstanding accommodations. We hope to welcome you back on your next visit. More 

Perth
Level Contributor
12 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed November 17, 2013

My partner and I stayed here in January 2013, it was a week before the Super Bowl and Mardi Gras started so the city was a little quieter. The service was lovely, although it took a while to check in, the ladies were entertaining, accomadating and really gave us a good New Orleans welcome. They always had great recommendations for... More 

Was this review helpful? Yes
BluegreenCares, Manager at Bluegreen Vacations Club La Pension, Ascend Resort Collection, responded to this review

Hello Kristen H, Thank you for sharing your experience at Club La Pension. We are delighted that you enjoyed your stay and found the location great and the accommodations spacious. We appreciate your compliments regarding the staff as we aim to share happiness with all of our guests. We look forward to seeing you again on your next visit to... More 

Laughlin, Nevada
Level Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
1 of 5 stars Reviewed November 5, 2013

I stay at other Blue Green Resorts that have all been just awesome, but would NEVER stay here again!! There is no insulation in the walls or windows and we have been up all night for two nights now! Had I been able to cancel my reservation. After the first night ... I WOULD HAVE!! Doors slamming, people fighting, the... More 

Was this review helpful? Yes 4
BluegreenCares, Manager at Bluegreen Vacations Club La Pension, Ascend Resort Collection, responded to this review

Hello Kim S, Thank you for sharing your experience at Club La Pension. Our goal is to share happiness with all of owners and guests. We regret to learn of your disappointment in your stay. We kindly ask that you contact us at info@bluegreenvacations.com if you wish to provide additional details or to discuss further. Thank you again for your... More 

Memphis, Tennessee
Level Contributor
43 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed October 14, 2013 via mobile

The room was great, had a great view! The staff was excellent and very helpful. We had a great stay with plans to be back soon! Location was perfect, we were within walking distance of almost everything!

Was this review helpful? Yes 1
BluegreenCares, Manager at Bluegreen Vacations Club La Pension, Ascend Resort Collection, responded to this review

Hello ScottR1, Thank you staying with us at Club La Pension and sharing your experience. We are happy you had a great stay and enjoyed the room and view. We greatly appreciate your compliments regarding the staff as we aim to share happiness with all of our guests. We look forward to welcoming you back on your next visit! More 

Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed September 13, 2013 via mobile

From the moment my husband and I stepped into the lobby we were very happy. The decor was pretty and fun (inspired us daily to explore the beautiful city), the entire staff warm and helpful (special thanks to Chanel & the very nice security guard!), the entire place was clean and neat. The room was more spacious then we expected... More 

Was this review helpful? Yes 6
BluegreenCares, Manager at Bluegreen Vacations Club La Pension, Ascend Resort Collection, responded to this review

Hello BrianaA3, We are absolutely thrilled that you enjoyed your stay at Club La Pension. Our goal is to share happiness with all of our guests, and we are glad we accomplished that right from the moment you stepped into the lobby. We greatly appreciate the compliments regarding the accommodations, decor, and staff. We look forward to welcoming you back... More 

Osseo, Michigan
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed September 7, 2013

Enjoyed our stay at the Pension. Great location. Trolleys close by and take a trip down the Mississippi on the Natchez.Dinner is available but we just had snacks as I didn't want to miss the view.A/C in dinning area and drinks.

Was this review helpful? Yes 2
BluegreenCares, Manager at Bluegreen Vacations Club La Pension, Ascend Resort Collection, responded to this review

Hello PDeborah59, Thank you for reviewing your stay at Club La Pension. We are delighted you enjoyed the great location and enjoyed your stay with us. We do hope to welcome you back and share happiness on your next visit to New Orleans. More 

Anderson, Indiana, United States
Level Contributor
15 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed August 26, 2013

I am looking forward to spending another glorious week in New Orleans and will stay, once again, at the trendy, friendly, convenient and comfortable "Pension". Just steps away from Canal, on one side, and the Quarter on the other...it is in the perfect spot. The rooms are tastefully and whimsically decorated but not so "artsy" that they're not comfortable. The... More 

Was this review helpful? Yes 2
BluegreenCares, Manager at Bluegreen Vacations Club La Pension, Ascend Resort Collection, responded to this review

Hello Rick V, Thank you for sharing your experience and recommending Club La Pension. We are thrilled that you had a glorious week with us. We appreciate your compliments regarding the staff and accommodations as our goal is to share happiness and provide outstanding experiences. We look forward to welcoming you back on your next visit. More 

nj
Level Contributor
67 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed August 24, 2013

Just spent a week here. Great location on 100 block of Decatur. Super friendly staff and bb king playing all week in the lobby. I liked that. Bathroom was a little small. If i were you i would wait to,go until the construction behind the building is done. They started work much too early every morning. Plus alarm went off... More 

Was this review helpful? Yes 1
BluegreenCares, Manager at Bluegreen Vacations Club La Pension, Ascend Resort Collection, responded to this review

Hello rp18, Thank you for staying with us at Club La Pension. We are happy you had a pleasant stay and enjoyed the location. Your compliments regarding the staff are greatly appreciated as we aim to share happiness with all of our guests. We regret if any of the construction noise caused any inconvenience. Thank you for your feedback and... More 

Longview, Texas
Level Contributor
48 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 stars Reviewed August 21, 2013

The hotel is lovely from the lobby to the rooms to the rooftop. Our room was not as outlandishly decorated as some of the pictures we say, but it was very pretty. We stayed in Room 303, which is actually a two-bedroom suite, and were originally told that the room had a balcony; however, it did not. Rooms on either... More 

Was this review helpful? Yes 3
BluegreenCares, Manager at Bluegreen Vacations Club La Pension, Ascend Resort Collection, responded to this review

Hello Lynda442, Thank you for staying with us at Club La Pension and sharing your review. We are happy you enjoyed your stay and found the property lovely. We are glad the suite met your party's needs. We regret to learn of any cleanliness issue you experienced as we aim to provide outstanding accommodations and share happiness with all of... More 

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