We have stayed at the Plaza Suites on 2 different trips to New Orleans. It is a wonderful place to stay with plenty of room in the suites. It is much better then the tiny suite we stayed at in the Riverside Hilton and just a few blocks away. It is a refurbished old fire station with a great presence... More

This place needs to completely regroup and start over. I tried to stay here with friends who are timeshare owners and traded for a week in New Orleans. From check in to the discovery of a monster leak in the bedroom to the Sound of Music meets RV Park decor this place is a disaster. They had to move us... More

Three work colleagues and I shared a 2 bedroom room on level 3 for 7 nights during a convention in Nov 2012. Our room exceeded expectations, with a living room, kitchen 2 bedrooms and 2 bathrooms. 2 shared the 2 double beds upstairs with a desk and bathroom, 1 had the pull out sofabed and I had the kingbed room.... More

My husband, teenage son and daughter, and I went to New Orleans for a wedding and my brother offered us his timeshare. We loved the location since we could walk everywhere. I had stayed in the French Quarters on previous visits to NO. This hotel is only a few blocks from the French Quarters but it is a much quiter... More

I stayed here with my SO during an AAP convention using my RCI exchange.. We stayed in suite 303. I loved the high ceilings and the fact that it had a duplex layout with 2 full bathrooms. Apart from the needed skylite, the windows viewed out to the indoor courtyard. I wasn't too impressed with the wifi, couldn't get a... More

The hotel room was actually very nice. However, the customer service leaves a lot to be desired. Kendall treated us very poorly and didn't care about anything. You would think that someone in the hospitality business would know how to speak to customers. I would rate the hotel very low based on the experience I had with this man. I... More

We are a Wyndham timeshare owner and this was the first time we had used our points to stay in a RCI restort. This resort was clearly not up to standard with Wyndham resorts we had stayed in the past. While the rooms were pretty, the actual resort was old and poorly appointed. The entrance was flithy and the front... More

My room was dark with no windows, no mirrors, poor lighting. Mini kitchen terrible, with microwave very small refrigerator and no enough space even to open the dishwasher!!!! It was for 4 persons and NEVER left us more than 3 towels. Sofa cama broken and nerver repaired

My daughter booked a suite here for her wedding day and night. The jacuzzi in the suite did not work and we noticed the breaker kept tripping. They sent in a maintenance man who did not even check the breaker box and immediately drained the tube and refilled. When we came back, he showed us what to do, but to... More