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AC Hotel by Marriott New Orleans French Quarter

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Traveler (234)
Room & Suite (112)
Dining (49)

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About

#61 of 168 hotels in New Orleans
Location
4.8
Cleanliness
4.6
Service
4.4
Value
4.2
GreenLeaders GreenPartner
Experience boutique comfort at AC Hotel by Marriott New Orleans French Quarter, our contemporary hotel in downtown New Orleans, conveniently located near popular attractions, including Caesars Superdome, Smoothie King Arena, and the French Quarter. Start your day with a delicious European-style breakfast at AC Kitchen, then immerse yourself in the city's history, festivals, music, and nightlife. After a day of exploration, unwind at our family-friendly hotel with handcrafted cocktails at the AC Lounge.
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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Bar / lounge
Taxi service
Business Center with Internet Access
Meeting rooms
Baggage storage
Paid private parking on-site
Wifi
Restaurant
Breakfast available
Breakfast buffet
Complimentary Instant Coffee
Complimentary tea
Convenience store
Non-smoking hotel
Outdoor furniture
Shared lounge / TV area
Sun terrace
ATM on site
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Allergy-free room
Air conditioning
Desk
Safe
Telephone
Coffee / tea maker
Cable / satellite TV
Walk-in shower
Bottled water
Iron
Wake-up service / alarm clock
Refrigerator
Flatscreen TV
On-demand movies
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Good to know
HOTEL CLASS
3.0 of 5 stars
HOTEL STYLE
Modern
Trendy
Languages Spoken
English, Spanish
Hotel links
Special Price:Save 15% on 3+ Nights this Spring in New Orleans
4.0
4.0 of 5 bubbles577 reviews
Reviews Summary
This summary was created by AI, based on recent reviews.
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Nestled in the heart of the city, the AC Hotel by Marriott New Orleans French Quarter garners mixed reviews. Guests commend its prime location near Bourbon Street and its overall cleanliness, but opinions on the rooms are divided – some find them neat and handy, whereas others criticize them as outdated, poorly lit, and noisy. While the staff's friendliness is often acknowledged, there are occasional comments about slow service. The hotel offers valued amenities like a gym and lounge, but some guests feel the value is lessened by unexpected fees and costly parking.
Location
Convenient
Atmosphere
Uninviting
Rooms
Dated
Value
Expensive
Cleanliness
Mixed
Service
Inconsistent
Amenities
Satisfactory
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577Reviews36Q+A100Room tips
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NYCcitygirlatheart wrote a review Mar 2
New York City, New York2 contributions
This hotel should not be in the business class. Dark and noisy with very poor room lighting. Business center consisted of a non-working computer in the lobby at the main entrance. Walls were so thin I worried about conducting business since all could be heard next door. Breakfast was poor although a $5 discount was given to adjust the inflated price. On the plus side in the heart of New Orleans with a short 10 minute walk to bars and restaurants. Probably ok for a bachelorette or stag party weekend but not business.
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Date of stay: March 2024
Value
Location
Service
Trip type: Traveled on business
Room Tip: Not a business class hotel
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Taylor McInerney, General Manager at AC Hotel by Marriott New Orleans French Quarter
Responded 2 weeks ago
Dear NYCcitygirlatheart, Thank you for taking the time to review the hotel. I apologize for any inconvenience as I see that it must have been frustrating. The AC brand is a simplistic brand with few amenities so that you may pay for what you use. I will pass your comments onto Marriott for their review as the brand continues to grow. Warm Regards, Taylor McInerney General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Sinaya L wrote a review Mar 1
1 contribution
Tawanna made our experience 10/10. She made us feel special while celebrating our friends birthday. she gave us drink and food recommendations and she just made our trip better overall! we love you tawanna!!! She was our favorite staff member hands down!
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Date of stay: February 2024
Value
Location
Service
Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Taylor McInerney, General Manager at AC Hotel by Marriott New Orleans French Quarter
Responded 2 weeks ago
Dear sinayal2020, Thank you for the excellent review of the AC Hotel by Marriott New Orleans French Quarter! I will be sharing your amazing comments with Tawanna! I know it will make her day! Thank you again and we look forward to hosting you again soon. Warm Regards, Taylor McInerney General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
A lot to digest? Read a summary of these reviews, created with our new AI-powered tool.
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RoamwithRay wrote a review Jan 2024
KENT31 contributions5 helpful votes
+1
Simple hotel in a historic building. It’s a few blocks to Bourbon street but very walkable. Night time I wouldn’t walk by self if you’re a woman. The hotel had clean comfy rooms, offered free washer/dryers and a little outdoor area on upper floor. The staff was absolutely amazing and friendly, probably the best part of the stay.
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Date of stay: September 2023Trip type: Traveled with family
Room Tip: Careful of people trying to “give” you beads, they demand money after gifting them and get...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Taylor McInerney, General Manager at AC Hotel by Marriott New Orleans French Quarter
Responded Feb 7, 2024
Dear RoamwithRay, Thank you for the excellent review of the AC Hotel by Marriott New Orleans French Quarter! We hope to see you again soon on your next trip to New Orleans. Warm Regards, Taylor McInerney General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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jmb544 wrote a review Jan 2024
Salt Lake City, Utah114 contributions27 helpful votes
We liked the proximity of this hotel to the French Quarter. The staff were very nice and helpful. The room was clean. The clear sliding doors of the bathroom would not close. We had to run the water and play music so roommates wouldn’t hear bathroom noises. I wish a normal door was there instead. It was awkward! Also, we could hear the people in the next room cough or sneeze. The walls were paper thin. I liked the hotel for the proximity, but if they could swap out the bathroom doors and fix the insulation, I would stay again and rate this hotel higher.
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Date of stay: January 2024Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Taylor McInerney, General Manager at AC Hotel by Marriott New Orleans French Quarter
Responded Feb 7, 2024
Dear jmb, Thank you for taking the time to review the AC Hotel by Marriott New Orleans French Quarter! I apologize for any inconvenience you as I see that it was frustrating. I do hope that you give us another opportunity on your next trip to New Orleans. Warm Regards, Taylor McInerney General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Zoe B wrote a review Jan 2024
1 contribution
amazing service in the bar with Allyson, kyrell and the rest of valet (sorry missed some names) were so welcoming and attentive. Deon, Kaylan, Hillary and Broderick were also so welcoming when we arrived, made check in a breeze and was so helpful with bags and suggestions; made my moms birthday a great experience along with my first time in New Orleans! Definitely will be back.
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Date of stay: January 2024
Value
Location
Service
Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Taylor McInerney, General Manager at AC Hotel by Marriott New Orleans French Quarter
Responded Feb 7, 2024
Dear Sherpa17002668860, Thank you for the excellent review of the AC Hotel by Marriott New Orleans French Quarter! I am delighted to see that you had a wonderful time at the hotel. I will be passing you kind words along to Allyson, Deon, Kaylan, Hillary and Broderick. We look forward to seeing you again on your next trip to New Orleans! Warm Regards, Taylor McInerney General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Tour64004311630 wrote a review Jan 2024
1 contribution
We live in Washington and our son stayed at this hotel for the UW/Texas playoff game (12/31 - 1/2/24). We had a semi-urgent situation and the front desk associate, Marquita Wiggins, was so helpful to us and went above and beyond what she needed to help us being out of state and unable to handle the situation. We are beyond grateful to Marquita and what she did for us. I would highly recommend the the AC Marriott hotel in New Orleans to anyone traveling there. I understand from our son that it was a very well-kept, clean hotel with all the amenities, as well as very conveniently located to all the main attractions in New Orleans.
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Date of stay: January 2024
Value
Location
Service
Trip type: Traveled with friends
Room Tip: Ask for Marquita Wiggins at front desk - she's the best!
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Taylor McInerney, General Manager at AC Hotel by Marriott New Orleans French Quarter
Responded Jan 12, 2024
Dear Tour64004311630, Thank you for taking the time to review the AC Hotel by Marriott New Orleans French Quarter! Marquita is a very carying person and I am happy to see that she made all the difference for your family in a stressful time. I will be sharing these kind words with her. We hope to see you again soon on your next trip to New Orleans. Warm Regards, Taylor McInerney General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Victoria B wrote a review Jan 2024
1 contribution
The staff was really friendly! We especially appreciated Tawanna for her hospitality! The hotel is comfy and clean, and has a bar/lounge with a nice atmosphere. Best of all, the location is perfect and close to everything! We walked to the French Quarter, Jackson Square, the Natchez Steamboat, and more. Excellent breakfast place called "Bread and Butter" just down the street.
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Date of stay: January 2024
Value
Location
Service
Trip type: Traveled as a couple
Room Tip: Have a lemon drop at the bar. It's so good!
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Taylor McInerney, General Manager at AC Hotel by Marriott New Orleans French Quarter
Responded Jan 12, 2024
Dear A1684AYvictoriab, Thank you for taking the time to review the AC Hotel by Marriott New Orleans French Quarter! I will be sharing your kind words with Tawanna. We hope to see you again soon on your next trip to New Orleans. Warm Regards, Taylor McInerney General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Devin C wrote a review Jan 2024
1 contribution
Great customer service and great hotel! The hotel is in a perfect location, close enough to the French Quarter and other attractions. I will definitely sing the praises of your hotel to my network of friends and family.
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Date of stay: January 2024Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
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Response from Taylor McInerney, General Manager at AC Hotel by Marriott New Orleans French Quarter
Responded Jan 12, 2024
Dear devinc537, Thank you for taking the time to review the AC Hotel by Marriott New Orleans French Quarter! We hope to see you again soon on your next trip to New Orleans. Warm Regards, Taylor McInerney General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Mike J wrote a review Jan 2024
1 contribution
Monique and Tawanna were excellent. They were nice and friendly and hospitable. They handle pressure well and kept all service with a smile. I would hire them at any hotel I ran and I was very impressed with their ability to go above and beyond
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Date of stay: January 2024
Value
Location
Service
Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
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Response from Taylor McInerney, General Manager at AC Hotel by Marriott New Orleans French Quarter
Responded Jan 12, 2024
Dear mikejB8017ZL, Thank you for taking the time to review the AC Hotel by Marriott New Orleans French Quarter! I will be sharing your kind words with Monique and Tawanna. I know it will brighten their day. We hope to see you again soon on your next trip to New Orleans. Warm Regards, Taylor McInerney General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Dan d wrote a review Dec 2023
1 contribution
During my stay, I valet parked a vehicle. Upon the return of my vehicle upon checkout, there was a parking ticket on the front seat. The ticket was received while the vehicle was under the control of the hotel's valet. I took the ticket to the front desk and was advised to give to the valet. I followed up with the Front Desk Supervisor, who advised that he would pass along my contact info and concern to the Valet company who would be in touch. I have had no further contact from the hotel or the valet company in the ensuing 10 days. Beware of the hotel and its valets, you very well may get a parking ticket, even when not in control of your vehicle, and you definitely are not getting any assistance from the hotel.
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Date of stay: December 2023
Value
Location
Service
Trip type: Traveled solo
Room Tip: Do not valet a vehicle at this location. You may get ticketed while vehicle is under valet...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Taylor McInerney, General Manager at AC Hotel by Marriott New Orleans French Quarter
Responded Jan 1, 2024
Dear I9092Lldand, Thank you for taking the time to review the hotel. I apologize that his occurred as I can see that it was frustrating. Unfortunately, the hotel can only pass this on to our valet company for resolution. After reviewing, it does seem as if this was resolved for you. If that is not the case, please contact me at taylor.mcinerney@achotelnola.com for furhter assitance. Warm Regards, Taylor McInerney General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
$146 - $209 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
Cotton ExchanAC Hotel by Marriott New Orleans Bourbonge Hotel
LOCATION
United StatesLouisianaNew OrleansCentral Business District / Warehouse/Central Business District
NUMBER OF ROOMS
219
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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AC HOTEL BY MARRIOTT NEW ORLEANS FRENCH QUARTER $149 ($̶2̶2̶1̶) - Updated 2024 Prices & Reviews - LA

Frequently Asked Questions about AC Hotel by Marriott New Orleans French Quarter
Which popular attractions are close to AC Hotel by Marriott New Orleans French Quarter?
Nearby attractions include Clue Carre - New Orleans' First Live Escape Game (0.07 miles), The Sazerac House (0.2 miles), and Immaculate Conception Church (0.1 miles).
What are some of the property amenities at AC Hotel by Marriott New Orleans French Quarter?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at AC Hotel by Marriott New Orleans French Quarter?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at AC Hotel by Marriott New Orleans French Quarter?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at AC Hotel by Marriott New Orleans French Quarter?
Yes, paid private parking on-site, paid public parking nearby, and valet parking are available to guests.
What are some restaurants close to AC Hotel by Marriott New Orleans French Quarter?
Conveniently located restaurants include Daisy Dukes French Quarter, GW Fins, and Olde Nola Cookery.
Are there opportunities to exercise at AC Hotel by Marriott New Orleans French Quarter?
Yes, guests have access to a fitness center during their stay.
Is AC Hotel by Marriott New Orleans French Quarter located near the city center?
Yes, it is 0.4 miles away from the center of New Orleans.
Are any cleaning services offered at AC Hotel by Marriott New Orleans French Quarter?
Yes, dry cleaning and laundry service are offered to guests.
Does AC Hotel by Marriott New Orleans French Quarter offer any business services?
Yes, guests have access to a business center and meeting rooms during their stay.
Which languages are spoken by the staff at AC Hotel by Marriott New Orleans French Quarter?
The staff speaks multiple languages, including English and Spanish.