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Cotton Exchange Hotel

2.0 of 5
221 Carondelet, New Orleans, LA 70130
Hotel amenities
Cotton Exchange Hotel
Ranked #125 of 148 hotels in New Orleans
2.5 of 5 stars 315 Reviews
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315 reviews from our community

What travelers say about this hotel
  • French quarter(4)
  • Bourbon street(4)
  • Mardi Gras(3)
Traveler rating
    53
    64
    68
    60
    70
Only show reviews for Family (33) | Couples (83) | Business (45)
Date Rating
Lafayette, Louisiana, United States
1 review
5 of 5 stars Reviewed May 27, 2012 NEW

To find a hotel ONE block away from bourbon St for less than $150 is a steal! The room was clean and the blankets were fresh. A little cramped and not the best view but considering it's location and price, it's a bargain!

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Houston, Texas
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed May 14, 2012
1
person found this review helpful

I stay at the Cotton Exchange everytime I go to New Orleans, which is about once a month. I have reservations for it later this week, in fact. It is NOT a nice hotel. It is an old building, with old room. The rooms are small. The staff is not overly friendly or helpful, but they have never been rude... More

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Baltimore
Contributor
16 reviews 16 reviews
Reviews in 5 cities Reviews in 5 cities
13 helpful votes 13 helpful votes
1 of 5 stars Reviewed May 11, 2012

was forced to stay at this location due to all other hotels being booked with a huge convention in town. first when I arrived at the hotel the valet told me I had to pay him not the hotel in advance for the valet service which in itself was not a big deal. but to take my payment he swiped... More

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See 7 more reviews by crt1966 for New Orleans
Eric Dejean, General Manager at Cotton Exchange Hotel, responded to this review
May 22, 2012

Dear crt1966, Thank you for taking the time to post a comment on Trip Advisor. It is through feedback like yours that help us improve our products and services. Please accept my apoligies that our staff did not meet your expectations as we are currently under new Management and there has been a few changes with the hotel since your... More

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Senior Contributor
22 reviews 22 reviews
Reviews in 13 cities Reviews in 13 cities
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed May 4, 2012 via mobile
3
people found this review helpful

First off let me say that I learned a lesson from this hotel booking! We stay in NOLA occasionally, but we only live 1.5 hours away, so we usually make a day trip out of it! However since we were staying for the rock n roll NOLA marathon we booked at this hotel. The hotel was just opening after a... More

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Maywood, Illinois
Senior Reviewer
7 reviews 7 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed May 4, 2012

We stayed at the Cotton Exchange New Orleans from 4/22-4/29/12 had few complaints the lobby was one of the few that didn't offer coffee, had to request towels first day which I attribute to them being able give us a room upon arrival at 10a, check in wasn't suppose to be until 3p! the bathroom was minuscule. On the plus... More

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See 6 more reviews by chrisr0y for New Orleans
Portland, Maine
1 review
1 of 5 stars Reviewed May 1, 2012

This was the worst hotel experience EVER. We have stayed in mom & pop strip motels that were cleaner, quieter, and that had existent staff that gave a you-know-what. First, we did not get the room we booked. Second, the windows were filthy and there was something splattered on the bathroom door. The floors in the elevator were sticky and... More

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Eric Dejean, General Manager at Cotton Exchange Hotel, responded to this review
May 3, 2012

Thank you for choosing the Cotton Exchange Hotel. We appreciate your comments as we strive to improve our level of service. I apologize we fell short on providing excellent service during your stay. We are currently under new management and changes are coming soon. I would like to talk to further regarding your stay with us. If you can do... More

New Orleans, Louisiana, United States
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed April 16, 2012
1
person found this review helpful

We stayed at the Cotton Exchange for French Quarter Fest. I read all of the reviews, so I was a bit leary. We were pleasantly surprised. The staff was friendly, the elevator worked, the hotel lobby and our room were clean (no bugs). We had all we needed in our cozy room! 2 blocks from bourbon street! Would definately stay... More

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Tampa
Contributor
12 reviews 12 reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed April 12, 2012

First off, the location is perfect. Just a short 3 minute stroll to Bourbon Street or 10-15 min walk to the WW2 Museum, Riverwalk and other sights. The front desk staff was friendly enough. The room on the other hand needed a complete renovation. Once we arrived in our room, we noticed the sink was leaking from the pipe below... More

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See 5 more reviews by Jenn M for New Orleans
tuscaloosa
Senior Contributor
44 reviews 44 reviews
Reviews in 10 cities Reviews in 10 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed April 8, 2012
1
person found this review helpful

Was in Nola from 4-6-12 to 4-8-12 & another great stay with the Cotton Echange. My room was clean and cool, no air conditioner issues! It's a great location close to street cars & Bourbon Street. Being my 2nd time staying & having a good experience- I can't worry with all these other whiney reviews, I love cotton exchange.

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See 17 more reviews by iloveg for New Orleans
London, United Kingdom
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed April 4, 2012
2
people found this review helpful

My partner & I stayed at The Cotton Exchange Hotel from 15th Feb - 22nd Feb 2012. I am extremely displeased with the service we received from this establishment. It shouldn't be allowed to take money from tourists & shouldn't be allowed to run due to the obvious lack of hygiene.The maid-service was praticually non-existent. I found a large dead... More

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Additional Information about Cotton Exchange Hotel

221 Carondelet, New Orleans, LA 70130
Price Range: $

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