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AC Hotels by Marriott New Orleans Bourbon (French Quarter Area)

2.0 of 5 221 Carondelet Street, New Orleans, LA 70130 (Formerly Cotton Exchange Hotel)
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AC Hotels by Marriott New Orleans Bourbon (French Quarter Area)
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AC Hotels by Marriott New Orleans Bourbon (French Quarter Area)
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41 reviews from our community

Traveler rating
    26
    8
    4
    3
    0
See reviews for
3
9
2
15
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (12)
Date | Rating
  • English first
  • French first
  • Any
English first
  • All months
    (41)
  • Mar-May only
    (0)
  • Jun-Aug only
    (0)
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    (16)
  • Dec-Feb only
    (25)
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1 review
5 of 5 stars Reviewed yesterday NEW

Dream location (as Bourbon St. turns into Carondelet St. at Canal St.) Up-beat, helpful staff (steered me to a great restaurant I never would have found.) Best room of my trip, large, all mod-cons, spotless (as was fitness room.) I didn't want to leave.

Was this review helpful? Yes
New Orleans, Louisiana
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed 5 days ago NEW

I recently stayed here for a friend's birthday celebration.. The vibe is great, cool, sleek modern. The bar was hopping and the european breakfast was amazing. The staff was quick to handle any problems. Hydration station Cool as well.

Was this review helpful? Yes
MKennedyNOLA, General Manager at AC Hotels by Marriott New Orleans Bourbon (French Quarter Area), responded to this review

Thak you for your kind review! We are very happy that you enjoyed your stay with us! Please stay with us on your next trip to New Orleans! More 

2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Had a quick trip to New Orleans with my wife and two teenage sons right after Christmas. We usually stay at the W when in NOLA. It was full due to holiday and Bowl game. The AC recently opened and had two rooms. We took them and enjoyed the stay. I had four trips scheduled to New Orleans over the... More 

Was this review helpful? Yes 1
MKennedyNOLA, General Manager at AC Hotels by Marriott New Orleans Bourbon (French Quarter Area), responded to this review

Thank you for taking the time to write a review of your experience! We are delighted that you enjoyed your stay. We will share your kind comments with the rest of our team. We hope you will be staying with us again very soon! More 

2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

I came to this hotel for my best friend's bachelorette party and we could not have been more satisfied with our experience! First and foremost the decor is modern, clean and sleek. The shower was absolutely amazing with multiple settings and an option to use an overhead "rain" shower head. Each night I slept like a baby because the pillows... More 

Was this review helpful? Yes 2
MKennedyNOLA, General Manager at AC Hotels by Marriott New Orleans Bourbon (French Quarter Area), responded to this review

Thank you so much for your kind review! Iam glad to hear that you enjoyed your visit. I do hope you will stay with us again soon! Sincerely, Melisa Kennedy General Manager More 

Salt Lake City, Utah
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Great Hotel with a great location. Can walk to the trolley and the french quarter. Very clean and the staff was great. Great bar. They have laundry facility. Drawback is the lighting and no drawers or closet space. Would be great fro buisnes men. Still it was a great place to stay for a week.

Was this review helpful? Yes
MKennedyNOLA, General Manager at AC Hotels by Marriott New Orleans Bourbon (French Quarter Area), responded to this review

Dear Gae93, Thank you for choosing to stay with us and I am glad to hear that your stay with us was a memorable one! We look forward to welcoming you back to the hotel in the near future. Best, Melisa Kennedy General Manager More 

Gainesville, Florida
1 review
5 of 5 stars Reviewed 2 weeks ago

Great hotel. Comfortable rooms with a great location. Breakfast is a real gem. European buffet with fresh baked croissants, fresh fruit, cheese, cereals, and lots of other items. The self operated Prosciutto slicer is a real dream! Great filling meal that was healthy and reasonably priced. Just the thing for a full day in The Big Easy.

Was this review helpful? Yes
MKennedyNOLA, General Manager at AC Hotels by Marriott New Orleans Bourbon (French Quarter Area), responded to this review

Thank you so much for writing a review! We are very glad to know that you enjoyed your stay. We hope that you will be staying with us again soon! More 

River Oaks, Texas
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Modern hotel with an urban vibe. Nice bar area and so conveniently located just outside the French Quarter. We were impressed with the hotel. The lighting was very low. Hard to put on make up or to see yourself in the mirror.

Was this review helpful? Yes 1
MKennedyNOLA, General Manager at AC Hotels by Marriott New Orleans Bourbon (French Quarter Area), responded to this review

Dodi W, Thank you for your positive comments. I am so glad to hear that you enjoyed your stay with us! I hope your next stay is just around the corner. Call us if there is anything that we can do for you! Best Regards, Melisa Kennedy More 

San Diego, CA
Senior Contributor
48 reviews 48 reviews
25 hotel reviews
61 helpful votes 61 helpful votes
4 of 5 stars Reviewed 2 weeks ago

To put my review in context, I am a boutique hotel kind of guy. I am not loyal to any one brand or chain, I usually go for the coolest experience at the most practical of prices, so that usually puts me into a mom and pop boutique hotel. I had some Marriott points to burn, so I figured I... More 

Was this review helpful? Yes 4
MKennedyNOLA, General Manager at AC Hotels by Marriott New Orleans Bourbon (French Quarter Area), responded to this review

Thank you for your candid feedback. I am glad to hear that you enjoyed your stay with us and that you would recommend us to afriend. i will certainly share your kind comments with our staff here. We hope to welcome you back to the hotel in the near future. Sincerely, Melisa Kennedy General Manager More 

WASHINGTON
Contributor
16 reviews 16 reviews
11 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The room we had (803) a corner room was small, but very nice. Unfortunately, there is no closet space, had only one drawer for clothes. There are no amenities at this hotel, except a small refrigerator, hair dryer, iron, and ironing board in the room. However, the comfort of the bed is exceptional. The staff , especially Chelsea, were great.... More 

Was this review helpful? Yes
MKennedyNOLA, General Manager at AC Hotels by Marriott New Orleans Bourbon (French Quarter Area), responded to this review

We are so happy that you enjoyed your stay! Thank you for taking the time to share your experience! Our historic hotel provides many different floor plans. On your next stay, let us know what is most important to you and we will do our best to find the room that will best fit your needs! I will certainly share... More 

Washington DC, District of Columbia
Reviewer
3 reviews 3 reviews
3 of 5 stars Reviewed 2 weeks ago

We stayed here for 3 days and loved the location (near the French Quarter but not in it) and the style of the rooms (sleek, modern, European -- and clean). The bathrooms are a bit goofy and almost too "high style". But it also had a decent fitness center and bar -- and good price. The one downside was noise.... More 

Was this review helpful? Yes
MKennedyNOLA, General Manager at AC Hotels by Marriott New Orleans Bourbon (French Quarter Area), responded to this review

David, Thank you for your review. I'm so sorry that the outside noise disturbed your stay. Being in a historic property gives us many different options. Some of our rooms are interior and very quiet. Feel free to request one of those at check in on your next visit! Sincerely, Melisa Kennedy More 

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Additional Information about AC Hotels by Marriott New Orleans Bourbon (French Quarter Area)

Address: 221 Carondelet Street, New Orleans, LA 70130 (Formerly Cotton Exchange Hotel)
Location: United States > Louisiana > New Orleans
Price Range (Based on Average Rates): $$$
Hotel Class:2 star — AC Hotels by Marriott New Orleans Bourbon (French Quarter Area) 2*
Number of rooms: 220
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Hotel Style:
#38 Business Hotel in New Orleans

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