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AC Hotel New Orleans Bourbon (French Quarter Area)

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221 Carondelet Street, New Orleans, LA 70130 (Formerly Cotton Exchange Hotel)
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1 room 1 adult
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AC Hotel New Orleans Bourbon (French Quarter Area)
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441 Reviews from our TripAdvisor Community

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Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 days ago NEW

Rooms were modern and well laid out. Hard wood floors made the room feel cleaner by not having carpet on the floor. Bathrooms could be a little small but it had a huge shower. Great location. Close enough to walk down to the French Quarter but away enough that is was quiet.

Helpful?
1 Thank Justin C
Shronette D, Director of Operations at AC Hotel New Orleans Bourbon (French Quarter Area), responded to this review

Thank you for taking the time to share your experience with us. More 

Saint Louis, Missouri
Level Contributor
15 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed 3 days ago NEW via mobile

We stayed here on our way to and from a memorial in mobile, AL. We needed to stop in New Orleans to grab our kids from NOLA airport. It just so happened to be Mardi Gras. We picked this hotel so we wouldn't be right in the middle of French Quarter with all the craziness but close enough to check... More 

Helpful?
Thank Celeste F
Shronette D, Director of Operations at AC Hotel New Orleans Bourbon (French Quarter Area), responded to this review

We are happy to hear that your impromptu visit was pleasant. More 

Denver, Colorado
Level Contributor
82 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed 3 days ago NEW via mobile

Hotel is located very close to Canal st. As well as Bourbon st. Is straight across Canal st. The lady who checked me in was extremely nice and helpful. The gentleman who worked the night shift seemed a bit frazzled. The room decor is very modern. The rain shower head was a pleasant surprise. The bathroom a bit small. Depending... More 

Helpful?
Thank jjones4180
Shronette D, Director of Operations at AC Hotel New Orleans Bourbon (French Quarter Area), responded to this review

Thank you staying with us. More 

Orange County, CA
Level Contributor
67 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

This hotel is minutes of a walk away from Bourbon Street. It actually IS Bourbon Street, but it's called Carondelet (history of the French side vs. the Spanish) - once you make a left when exiting this hotel, a few blocks down you run into Bourbon Street. There are CVS and Walgreens shops right around the corner, in case you... More 

Helpful?
Thank missjae15
Shronette D, Director of Operations at AC Hotel New Orleans Bourbon (French Quarter Area), responded to this review

Thank you for taking the time to share your experience. More 

Level Contributor
38 reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

I stayed at this hotel during Mardi Gras 2016 for two nights. The staff was very friendly and helpful and went out of their way to ensure my group had a good stay. The valet drivers were friendly and helpful despite the insane traffic conditions associated with Mardi Gras.

Helpful?
Thank Michael H
Shronette D, Director of Operations at AC Hotel New Orleans Bourbon (French Quarter Area), responded to this review

Thank you for taking the time to share your experience, hope you had a safe and memorable visit. More 

Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

Loved the modern style of this hotel. I found the staff to be incredibly helpful and friendly. The breakfast is European in style and right up my alley - lots of meats and cheeses. I stayed here originally on business but would love to come back with my husband.

Helpful?
Thank Sammianni
Shronette D, Director of Operations at AC Hotel New Orleans Bourbon (French Quarter Area), responded to this review

Thank you for staying with us, we look forward to seeing you and your husband very soon. More 

Dallas, Texas
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 1 week ago

Our room was very clean and lovely in a modern way but it surprised us to only have a single, very small drawer in our room and none in the bathroom. My husband and I stayed for several days and prefer some sort of storage space so that we aren't digging through our suitcase each morning. There was a mix-up... More 

Helpful?
1 Thank SigynXX
Shronette D, Director of Operations at AC Hotel New Orleans Bourbon (French Quarter Area), responded to this review

Thank you for taking the time to share your experience, I agree that the miscommunication between the departments were many and I'm very sorry it impacted your visit. Thank you for stressing the friendliness of our team, it is appreciated. More 

King of Prussia, Pennsylvania
Level Contributor
5 reviews
3 hotel reviews
5 of 5 stars Reviewed 1 week ago

The location is centrally located and hotel has been very thoroughly renovated with ease for customer.Room was phenomenal and the feel of the hotel gave good vibes.food was delicious and we spent a lot of time around new orleans.

Helpful?
Thank stuart d
Shronette D, Director of Operations at AC Hotel New Orleans Bourbon (French Quarter Area), responded to this review

Thank you very much for the nice review. More 

New Orleans, Louisiana
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 1 week ago

Hotel is newly rennovated, but they pump scented air not just into the hallways but the rooms too. Makes you wonder what they are covering up. Rooms are tiny but nice. I liked breakfast. Be careful at night, not the best neighborhood. I lived here for two weeks and moved to the Residence Inn and finally the Old 77 which... More 

Helpful?
Thank Liz B
Shronette D, Director of Operations at AC Hotel New Orleans Bourbon (French Quarter Area), responded to this review

Thank you for your feedback, the scent is The AC's signature scent, I apologized if it bothered you. I'm sorry you didn't enjoy our location but I'm glad you enjoyed the city. More 

Almonte, Canada
1 review
3 of 5 stars Reviewed 1 week ago

We backed on to an alley which was very noisy with large fans from the building behind going all night. The hotel charged me twice for my stay. I confirmed when I arrived and when leaving that the room wa pre-paid and they still charged me again.

Helpful?
Thank r z
Shronette D, Director of Operations at AC Hotel New Orleans Bourbon (French Quarter Area), responded to this review

I apologize on behalf of the hotel for the challenges you experienced with noise and billing. Thank you for your feedback. More 

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Neighborhood Profile
Central Business District
Compared to the more evocative monikers of some other parts of New Orleans, the downtown’s humdrum title might suggest that this area is all about business and little else. But don’t let the bland name keep you away from the Central Business District. The CBD offers a wide range of fun things to do that would be touted as exceptional in less jubilant corners of the world. Bordered by the French Quarter, the Arts District and Tremé, with the river at its eastern extreme, this hub for sports, gaming, shopping, theatre, family-friendly activities, and amazing regional cuisine makes a smart base wherever your interests lie.
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