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Hilton New Orleans/St. Charles Avenue

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333 St. Charles Ave., New Orleans, LA 70130
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1 room 1 adult
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Hilton New Orleans\/St. Charles Avenue
Hilton New Orleans/St. Charles Avenue
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384 Reviews from our TripAdvisor Community

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Cary, United States
4 of 5 stars Reviewed yesterday NEW

Very nice and friendly hotel. Staff is friendly from beginning to end with their welcome and service. I enjoyed the restaurant (Luke's) attached to the hotel. The food was excellent. I recommend this hotel.

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Elaine P
Madison, Alabama
Level Contributor
102 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed 3 days ago NEW via mobile

A very solid performer here. They definitely meet the Hilton standard. Nice rooms, with plenty of space. Excellent front desk staff. Great place for business or pleasure. My wife and I really enjoyed our stay here. We can for Mardi Gras and the location is very convenient.

Helpful?
Thank Jeff H
Perth
Level Contributor
59 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 3 days ago NEW via mobile

We were blown away by the hotel. We expected tidy but bland. It had good sized rooms, great service and character. The location is near food, shopping and sight seeing. Accommodating staff. Cleaners didn't come at set times which frustrated some friends, but it was fine for us.

Helpful?
Thank Steph C
Vienna Region, Austria
Level Contributor
42 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
1 of 5 stars Reviewed 4 days ago NEW

Weeks before Check In i tried to add my friends to the two rooms i have booked. It took forever just to figure out, that the lady handling it was unable to put it right in the computer system. Also I have requested two rooms next to each other, which was said should be no problem. Due to some flight... More 

Helpful?
1 Thank lh91lh
Spanish Fort, AL, United States
1 review
3 of 5 stars Reviewed 4 days ago NEW

Hotel is OK and interesting, Old Mason's Hall. Typical Hilton, good location, good restaurant. Located on St. Charles avenue downtown within walking distance of French Quarter and most businesses. Have stayed here before, hotel may need some upgrading in next few years, overall good stay. Parking is expensive, Hilton Honors area nice, but breakfast needs some work.

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Iii L
Delaware, United States
1 review
2 of 5 stars Reviewed 4 days ago NEW

This is a nice hotel but the service was pretty poor. The valet guys (not all) were rude. The front desk let the phone just ring when you call down from your room in need of help. I will avoid this one in the future.

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Reggie B
Chicago, United States
1 review
4 of 5 stars Reviewed 5 days ago NEW

Lovely accommodations. Friendly, professional and efficient staff. The rooms are over priced for what was received. We had a king room that had a bed and a desk with one chair. There were no other places in the room to sit. For two people this can be rather uncomfortable to sit on the bed all the time.

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Cindy F
Meridian, Mississippi
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

After reading many negative reviews I was worried about my stay, especially on New Year Eve weekend. We were pleasantly surprised at the service. All the staff was working hard to make our stay very nice. The hotel and all of New Orleans was filled with Ole Miss and Oklahoma State football fans, but we had few problems. The room... More 

Helpful?
Thank lh021349
Groves, Texas, United States
Level Contributor
5 reviews
5 of 5 stars Reviewed 1 week ago NEW

My family stayed at this hotel for Mardi Gras this past weekend. We were able to set up our pop up chairs right outside the front of the hotel and enjoy the festivities. The hotel is perfect distance from the hustle and bustle of Bourbon which makes walking there quick and easy. There is a little bar around the corner,... More 

Helpful?
Thank Ingrid S
Los Angeles, United States
1 review
5 of 5 stars Reviewed 1 week ago

Everyone was friendly, helpful and accommodating despite travel delays that caused me to have to extend my stay. The concierge also recommended a wonderful singer at a nearby jazz club who was wonderful. The restaurant, Luke, is also fabulous.

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Rebecca S
Don Z, Director of Sales at Hilton New Orleans/St. Charles Avenue, responded to this review

Rebecca, thank you for the fabulous five-star review! We were pleased to hear your comments regarding our team. Our associates do their best to ensure all of our guests feel welcomed, and we obviously made that impression on you! We’re truly sorry to hear of your delay in returning home. Those few days of severe weather across the country wreaked... More 

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Central Business District
Compared to the more evocative monikers of some other parts of New Orleans, the downtown’s humdrum title might suggest that this area is all about business and little else. But don’t let the bland name keep you away from the Central Business District. The CBD offers a wide range of fun things to do that would be touted as exceptional in less jubilant corners of the world. Bordered by the French Quarter, the Arts District and Tremé, with the river at its eastern extreme, this hub for sports, gaming, shopping, theatre, family-friendly activities, and amazing regional cuisine makes a smart base wherever your interests lie.
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