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Hilton New Orleans/St. Charles Avenue

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333 St. Charles Ave., New Orleans, LA 70130
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Hilton New Orleans/St. Charles Avenue
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239 Reviews from our TripAdvisor Community

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Traveler rating
    82
    82
    48
    10
    17
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44
66
4
83
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (27)
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Michigan, Usa
Level Contributor
44 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

I spent 2 nights here in a one-bedroom suite that I had booked through Hilton's website. Check in was very slow and the person who helped me was very nice, but it was her first day and she didn't seem to have any training regarding elite amenities. I wasn't offered anything as a Gold member and had to ask if... More 

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Richmond, VA
1 review
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

The room was very and the service was outstanding! I will definitely stay at this hotel again! The bell men were very helpful and the size of the suite was impressive for the price. The staff was friendly and the location was perfect!

Review collected in partnership with Hilton Hotels & Resorts

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MERIDIAN, United States
5 of 5 stars Reviewed 6 days ago NEW

We recently hosted our family reunion at this hotel. The staff was great with planning and the actual events. This hotel is a great location for walking anywhere you want to in the central business district and french quarter. We will be back for another stay!!

Review collected in partnership with Hilton Hotels & Resorts

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New Orleans, United States
5 of 5 stars Reviewed 6 days ago NEW

Our stay was great, but more importantly our service. One of the senior bellmen in particular (Mr. Marlon) made us feel so special. He remembered our names from our stay at another hotel last year. That's tells me that he loves his job. Its hard to find people like that these days and I'm so glad the New Orleans Hilton... More 

Review collected in partnership with Hilton Hotels & Resorts

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New Orleans, United States
1 of 5 stars Reviewed 6 days ago NEW

This was probably the worst of the accommodations that we had to endure. I would have preferred to stay in the motel 6 than this hotel. The Hilton brand would be embarrassed by the type of service that we received. Here are the problems that we had to deal with. 1. Our sink was stopped up from day 1. I... More 

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes 1
Memphis, United States
1 review
4 of 5 stars Reviewed 1 week ago

A very nice property located in the business district within easy walking distance of Bourbon St. (only 3-4 blocks). We also walked to the Outlet Collection at Riverwalk (about a half-mile). None of the noise you'd get if you stayed in the French Quarter. We also got a great weekend parking rate at the garage across the street (half the... More 

Review collected in partnership with Hilton Hotels & Resorts

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Baton Rouge, Louisiana
Level Contributor
2 reviews
3 of 5 stars Reviewed 1 week ago

We stayed in an King Executive room for one night this weekend. While the room was nice, clean, quiet and had a great view, the "executive level" room was more than we needed. But since we were redeeming Hilton points, the booking agent on the phone said we had to upgrade to an executive room, even though there appeared to... More 

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Chelsea, Alabama
Level Contributor
80 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
3 of 5 stars Reviewed 1 week ago

Hotel has a very good location near restaurants and bars. Close to French Quarter, but not so close that noise is an issue. Had a problem with check in. Stayed on points and somehow they had me with two rooms and never got my points back. Below average executive lounge area, but I do think they were in the process... More 

Was this review helpful? Yes 1
New Jersey
Level Contributor
25 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed here with my family in a 1 bedroom suite and were very happy with the room. The front desk staff were pleasant but totally forgot to tell us when our laundry was delivered back to the hotel. When I went to the front desk twice they said it was not there only to find out the second time that... More 

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Coquitlam
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed here in 2012 because we got an awesome deal. The location is safe. Walking distance to the French Quarter and close to the streetcars. The rooms were clean and comfy. The staff were very friendly. The restaurant attached to the hotel was expensive so we ate elsewhere for all of our meals. I would recommend this hotel and... More 

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