We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 155 New Orleans hotels

Hilton New Orleans/St. Charles Avenue

4.0 of 5 Hotel   |   333 St. Charles Ave., New Orleans, LA 70130
Hotel deals
Hotel website
Hotel amenities
Special Offer
Breakfast & WiFi
Hilton New Orleans/St. Charles Avenue
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 8 more sites!
Save
You added Hilton New Orleans/St. Charles Avenue to your Saves list
Ranked #86 of 155 Hotels in New Orleans
A recent review
5 of 5 stars reviewed 3 days ago
Anthony J Valrico, FL, United States
Write a Review

729 reviews from our community

Traveler rating
    256
    257
    116
    61
    39
See reviews for
123
200
36
223
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (102)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Any
English first
  • All months
    (729)
  • Mar-May only
    (180)
  • Jun-Aug only
    (172)
  • Sep-Nov only
    (187)
  • Dec-Feb only
    (190)
All months
saint paul, United States
1 review
1 of 5 stars Reviewed yesterday NEW

Vomit on the sidewalk followed by one person on staff for the entire staff on a holiday weekend. Very poor service and outdated accomodations! Location was good and we never used the hotel breakfast option. Fitness center was acceptable.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
Valrico, FL, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

Great hotel!! Location is excellent with most of the entertainment, resturants and shopping in New Orleans within walking distance. The hotel staff was "outstanding" - they treated my wife and I as royalty!!

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
St. Petersburg, Florida
Reviewer
3 reviews 3 reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 6 days ago NEW via mobile

Great hotel. Clean room. Great location. Just a few blocks from all the hustle but also close to a few quaint restaurants. Hotel allows small dogs which is a great bonus!! Only downfall is the $40 valet parking but there's a lot right across the road that only charges $25!!

Was this review helpful? Yes 2
Don Z, Director of Sales at Hilton New Orleans/St. Charles Avenue, responded to this review

Thank you for the wonderful 5-Star review! We were pleased to read you enjoyed your stay and our superb location. Sorry about the parking fee. Parking is a real commodity in the downtown area. While our fee is competitive with other hotels, I do understand and empathize with your comment. We hope this will not deter you from returning to... More 

Berkeley, California
Top Contributor
50 reviews 50 reviews
22 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 1 week ago

I've stayed in various hotels in New Orleans over the years and this is now a favorite. It's a historic hotel that has been recently renovated and everything was lovely. I got a lower room rate as my room didn't have a view but who needs a view when most of the time you're going to be out anyway! The... More 

Was this review helpful? Yes
Don Z, Director of Sales at Hilton New Orleans/St. Charles Avenue, responded to this review

B. Azolene, THANK YOU for the wonderful review. Your special review will do wonders in keeping our team motivated in our strive for service excellence! We were honored to read that we will be your new home away from home when your travels bring you to The Big Easy! Delighted to read that our newly renovated hotel, staff and location... More 

Las Vegas, Nevada
Top Contributor
170 reviews 170 reviews
26 hotel reviews
85 helpful votes 85 helpful votes
4 of 5 stars Reviewed 1 week ago

While traveling on business I stayed at this Hilton location. It is located on St. Charles Avenue, one of New Orleans' busiest and most popular streets. However, located in the central business District area, it is not noisy like other hotels located in the louder French quarter area. The service is also wonderful. I was near a room with a... More 

Was this review helpful? Yes 1
Don Z, Director of Sales at Hilton New Orleans/St. Charles Avenue, responded to this review

How wonderful of you to take the time to share your recent experience at the Hilton St. Charles. Delighted to read that our team and hotel met your expectations! Sorry about that barking dog and thank you for being so gracious in allowing us to move you to another room. Come back and see us the next time you are... More 

Medicine Hat, Canada
1 review
4 of 5 stars Reviewed 1 week ago

Nice hotel and not a bad location from the French Quarter. Staff was friendly and helpful, my only issue is that it was cold while visiting New Orleans and my room was cold. Tried to turn up the heat in my room but it never got warm enough for me.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
Don Z, Director of Sales at Hilton New Orleans/St. Charles Avenue, responded to this review

Thank you for your kind review. Please accept our apology regarding the room temperture in your guest room. Rest assured your comment will be shared with our Director of Engineering. We hope you will give us another opportunity the next time your travels bring you to New Orleans. I am confident your next experience will be quite different. More 

Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

This is during the off peak season and absolutely worth the value of staying at this hotel. The room is really big, high quality design. The fitness center is by far the best one I've used, spacious and great environment with new equipments. Highly recommend the stay!

Was this review helpful? Yes 1
Don Z, Director of Sales at Hilton New Orleans/St. Charles Avenue, responded to this review

Chia Li, we think you are wonderful with yet another 5 star rating! Thank you for being our guest and for the great review! Your compliments really help in keeping our team motived to be the best we can be for our guests. Delighted to hear you enjoyed our fitness center. It truly is one of the best in the... More 

Memphis
Contributor
15 reviews 15 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This hotel is just a short walk from the French Quarter and close to Canal Street shops and restaurants. I found the front desk staff to be very friendly and helpful. Lovely lobby; we were there at Christmas and the decorations were pretty.

Was this review helpful? Yes
Don Z, Director of Sales at Hilton New Orleans/St. Charles Avenue, responded to this review

Thank you for the lovely review and the 5 star rating. We were honored to have you as our guest over the Christmas Holiday. Your comments will assist us in our strive for service excellence. Please come back soon! More 

Madison, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

Our experience at this Hilton was wonderful. The hotel was beautiful and the staff was very courteous and helpful. It is in the heart of the business district just steps outside the French Quarter and within walking distance of the Superdome! We will definitely stay here again!

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
Don Z, Director of Sales at Hilton New Orleans/St. Charles Avenue, responded to this review

Denise P, thank you for your kind words and the 5 star rating! Our team truly appreicates you taking the time to share your thoughts on our hotel, staff and location. We have to agree with you, the hotel's location truly is ideally situated within walking distance to all that is New Orleans! Again thank you for your review, patronage... More 

Washington DC, District of Columbia
Reviewer
3 reviews 3 reviews
1 of 5 stars Reviewed 2 weeks ago

Dirty hallways, rust coming out of bathtub faucet, scalding hot water no matter where you turned knobs, bad food, unhelpful/absent doormen. I travel a lot for business and have had many good experiences with other Hiltons - this one was a mess. The Intercontinental across the street looked much better...

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
Don Z, Director of Sales at Hilton New Orleans/St. Charles Avenue, responded to this review

Jon H, first, let me apologize for my delayed response. I did respond, but unfortunately something went wrong with the posting. Now your experience...not what we like to read from our guest and we are truly sorry and wish to apologize regarding your disppointment in our hotel. Hotel experiences just don't get much worst than yours but please know your... More 

Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Hilton New Orleans/St. Charles Avenue? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hilton New Orleans/St. Charles Avenue

Address: 333 St. Charles Ave., New Orleans, LA 70130
Phone Number:
Location: United States > Louisiana > New Orleans
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hilton New Orleans/St. Charles Avenue 4*
Number of rooms: 250
Reservation Options:
TripAdvisor is proud to partner with Expedia, Cheap Tickets, Booking.com, Hilton Hotels, Orbitz, getaroom.com, Hotels.com, Agoda, Priceline, Odigeo and Tingo so you can book your Hilton New Orleans/St. Charles Avenue reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hilton New Orleans / St Charles Ave Hotel New Orleans
Hilton Hotel New Orleans
New Orleans Hilton
Hotel Style:
#21 Luxury Hotel in New Orleans
#52 Business Hotel in New Orleans
#60 Family Hotel in New Orleans
#67 Romantic Hotel in New Orleans

104 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (85)
Viewed
Bathroom (12)
Viewed
Room/suite (19)
Viewed
Hotel & grounds (16)
Viewed
View from room (9)
Viewed
Dining (1)
Viewed
Other (28)

Management photos: Courtesy of the property manager

Viewed
All management photos (19)
Viewed
Hotel & grounds (5)
Viewed
Dining (1)
Viewed
Business center/function rooms (1)
Viewed
Other (12)
Hotels you might also like...
Check In Check Out
Price Your Stay