We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Hilton New Orleans/St. Charles Avenue

Hotel deals
Hotel website
333 St. Charles Ave., New Orleans, LA 70130
Special Offer
Get Double HHonors Points
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Hilton New Orleans/St. Charles Avenue
Professional photos View all
Browse nearby
Hilton New Orleans/St. Charles Avenue
Add Photo Write a Review

213 Reviews from our TripAdvisor Community

Your overall rating of this property
Roll over, then click to rate
  Click to rate
Traveler rating
    69
    76
    42
    10
    16
See reviews for
35
56
4
79
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (25)
Date | Rating
  • English first
  • Japanese first
  • Spanish first
  • Any
English first
  • All months
    (213)
  • Mar-May only
    (85)
  • Jun-Aug only
    (24)
  • Sep-Nov only
    (42)
  • Dec-Feb only
    (62)
All months
New York, New York, United States
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 days ago NEW

Stayed here for a work trip, I definitely liked that the hotel was pretty much close to all the tourist attractions and restaurants. Upon checking in I was greeted by a cheerful hotel staff member that helped me to the front desk. The front desk staff was so nice, we checked in just in time for the complimentary happy hour.... More 

Was this review helpful? Yes
Frisco, Texas
Level Contributor
31 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

This was a nice hotel. One thing is that it is right on st Charles ave and apparently every cop and ambulance in town used this street to get to French quarter all night. Had a little trouble sleeping even though beds were super comfy, bring noise machine. Close to a lot of restaurants on canal st. and pretty much... More 

Was this review helpful? Yes 1
Don Z, Director of Sales at Hilton New Orleans/St. Charles Avenue, responded to this review

Thank you for the nice review. Delighted that our hotel met your expectations and our location was convenient to the attractions you visited. We are sorry your sleep was disturbed by sirens. This was the first we have heard of this issue. We hope you will return to the Hilton St. Charles the next time your travels bring you to... More 

Monroe, Louisiana
Level Contributor
64 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Pleasant stay at this older hotel. Well located in the CBD, and a short walk from Canal Street and the French Quarter, Aquarium. Casino, and best of all an easy walk to such well-kmown restaurants such as Mr. B's, the Bon Ton, Mother's, Galatoires and the Red Fish Grill. Staff was courteous, room large & quiet.

Was this review helpful? Yes
Don Z, Director of Sales at Hilton New Orleans/St. Charles Avenue, responded to this review

Thank you for taking the time to share your experience with us. We were delighted read that you enjoyed your stay in our historic Hilton New Orleans St. Charles Hotel. We hope you will return in the near future. More 

Frisco, Texas
Level Contributor
4 reviews
3 hotel reviews
4 of 5 stars Reviewed 6 days ago NEW

This hotel is located in a central location between the French Quarter and Convention Center with plenty of dining options to choose from. No need to rent a car, everything is within walking distance! Calming room décor, simple and subdued but no dresser in the room! View was not great. Hallways tend to get a bit noisy in the early... More 

Was this review helpful? Yes
Don Z, Director of Sales at Hilton New Orleans/St. Charles Avenue, responded to this review

J. Hastings, well I am not sure we deserve your generous score but we thank you! We are truly sorry and wish to apologize for the challenges you faced during your visit. Please know we value your comments and we will act upon the issues that can be addressed. We thank you for the nice review, your patronage and we... More 

Madison, United States
1 review
5 of 5 stars Reviewed 1 week ago NEW

Quick check in and service. Great restaurant and bar. Location was great also. The beds were very comfortable and the room was very clean upon arrival. The staff was very accommodating. I would definitely stay at this hotel again in New Orleans.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
Don Z, Director of Sales at Hilton New Orleans/St. Charles Avenue, responded to this review

Mona E, WOW...thank you for the 5-star review. Simple and to the point, your stay is what we strive for regarding all our guests. I am proud to see we met your expectations and delighted that you would consider a return visit. Thank you for your review, patronage and confidence in our team! More 

Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

I was there on business. The hotel was an older building but very updated. The staff were extremely helpful and immediately asked if you needed anything. The conference was at the Marriott downtown but I only stay at Hilton locations. You can walk everywhere here or take a taxi for a small fee which we did to Cafe Du Monte... More 

Was this review helpful? Yes 1
Don Z, Director of Sales at Hilton New Orleans/St. Charles Avenue, responded to this review

Cherylh731, thank you for the fantastic 5-star review! A special thanks for being a loyal fan of the Hilton Brand! We were delighted to read you enjoyed your visit to our hotel. We know you had a choice is selecting your hotel and we were honored by your selection of the Hilton St. Charles. Hope that tooth is fine and... More 

Orlando, Fl
Level Contributor
38 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed 1 week ago

My daughter and I recently stayed here for four nights while in town for a volleyball tournament. The hotel is located just a short walk from Canal Street and the French Quarter, and it is a nice property. The staff were all very friendly, and the hotel was very clean. Although our room was somewhat small, the king bed was... More 

Was this review helpful? Yes
Don Z, Director of Sales at Hilton New Orleans/St. Charles Avenue, responded to this review

Thank you for the kind words and for taking the time to share your experience with us. I hope your daughter's team was successful in the tournament. The City of New Orleans is extremely grateful to have been the host for this huge event. We were especially pleased to read that you would consider a return visit...this is the highest... More 

Level Contributor
22 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed 1 week ago

Perfect location, very close to the French Quarter but with the tranquility of being two blocks away! The hotel was very nice, the staff too! It's getting a bit outdate but still a very good option when traveling to NoLa.

Was this review helpful? Yes
Don Z, Director of Sales at Hilton New Orleans/St. Charles Avenue, responded to this review

Thank you for staying with us and for the nice review. Delighted to read you found the Hilton St. Charles your haven from the craziness that is New Orleans! We hope you will join us once again the next time your travels bring you back to the Big Easy! More 

Richmond, Texas
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Stayed one night and found the location to be an ideal distance from the French Quarter - easy walk but not too close to all the festivities. Room was large, modern, and clean. Valet was a bit chaotic as there is not a dedicated driveway, just parking at the curb to load/unload.

Was this review helpful? Yes 1
Don Z, Director of Sales at Hilton New Orleans/St. Charles Avenue, responded to this review

Buckwild058, thank you for the 4-star review. We were pleased to read the hotel, staff and location met your expectations. We hope you will return to the Hilton St. Charles! Thank you for your business and for the review! More 

San Mateo, California
Level Contributor
29 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 stars Reviewed 1 week ago

My husband and I recently stayed at the Hilton St Charles, a beautiful older building with a marble, chandelier- lit entry and nicely decorated adjacent lobby. The concierge was helpful about arranging our day trips which included a plantation tour and swamp tour, a Mississippi boat ride, and a 3 day pass on the hop-on, hop off bus.Our room was... More 

Was this review helpful? Yes 2
Don Z, Director of Sales at Hilton New Orleans/St. Charles Avenue, responded to this review

Lori006, thank you for the detailed review. Truly pleased to read you enjoyed your stay and the hotel's team and location met your expectations. Rest assured we are aware of the design flaw regarding drawer space with our recent renovation and have taken measures to address this concern with a new piece of furniture for the guest rooms. Please accept... More 

Questions? Get answers from hotel staff and past guests. Ask a question

116 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (31)
Viewed
Pool/beach area (2)
Viewed
Hotel & grounds (5)
Viewed
Business center/function rooms (1)
Viewed
Dining (1)
Viewed
Room/suite (7)
Viewed
Bathroom (3)
Viewed
Other (12)

Management photos: Courtesy of the property manager

Viewed
All management photos (85)
Viewed
Room/suite (20)
Viewed
Dining (3)
Viewed
Hotel & grounds (11)
Viewed
Business center/function rooms (6)
Viewed
Bathroom (2)
Viewed
Pool/beach area (2)
Viewed
Other (41)
Check In Check Out
Show Prices
Hotels you might also like...
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Price Your Stay