The front desk staff is great and welcoming each time. Luke's right there for oyster happy hour. The rooms are clean and spacious. Hotel near everything you want to visit while in NOLA. Right on the streetcar line which is great!

I spent Mother’s Day weekend at this hotel which was also graduation for several colleges and universities in New Orleans the city was extremely busy. The staff and the service were more than accommodating. The room was large, clean and very nicely appointed. The location is perfect for everything I wanted to do in this wonderful city. I will definitely... More

We stayed here on the advice of friends. The location is OK for access to restaurants and the Quarter. The entry and lobby are a bit dated, as is the overall appearance of the hotel. The Good - room was clean The Bad - TV difficult to use, room AC poor, staff not very friendly The Ugly - Service at... More

I think this used to be a bank, very neat architecture. Service is good except for the front desk - no Southern Hospitality here, talk about attitude. Like we were the only people to ever show up in blue jeans. The valet and guys at the front door are awesome - they must have every map in LA memorized. Bathrooms... More

The hotel was clean and comfortable. Our room was very spacious though the bathroom itself is a bit crowded if you're sharing it. We didn't have a view of anything other than the building next door but given we were just looking for good sleep when we returned to the room, it provided quiet and darkened room. The doors are... More

Very disappointing considering "Hilton" expectations. Very old and dated property, small cramped rooms, no views and windows do not open. All in all a considerable disappointment considering it's a Hilton Property. DOes not live up to the brand name.

We stayed at the Hilton on April 5th for a quick getaway without our daughter. We were given access to the executive lounge since we were celebrating our anniversary. That was a bonus. She told us we could have snacks and a continental breakfast. When we went for breakfast, it was actually a full breakfast. That was an unexpected plus.... More

I've traveled to New Orleans more times than I can count, and have stayed in some hotels that I would never return to. The Hilton St. Charles was a very pleasant experience and I was pleased with every aspect of this hotel. The room was very clean and comfortable. All of the staff were friendly and helpful. The hotel is... More

This Hotel is in a excellent location, you can't ask for any better in NOLA. Not to big and has great restaurants all around it. Just far enough away from the Quarter for comfort, I am a local and stay there are the Intercontinental directly across the street from it regularly.