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All 154 New Orleans hotels

New Orleans Downtown Marriott at the Convention Center

3.5 of 5 Hotel   |   859 Convention Center Blvd, New Orleans, LA 70130
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Ranked #48 of 154 Hotels in New Orleans
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 6 days ago
Tinker1253
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430 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 6 days ago NEW via mobile

Stayed three nights. Good location. Room was clean and comfortable. Staff was friendly and helpful. Defiantly a great stay. A refrigerator in the room would have been a plus. Coffee maker was well utilized.

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Kate R, Guest Relations Manager at New Orleans Downtown Marriott at the Convention Center, responded to this review

We're very glad that you enjoyed your time at our hotel, conveniently located in the Warehouse District. We are pleased to know that you found your room to be clean and comfortable, and our team to be friendly and helpful. It is also great to know that the coffee maker in your guest room was well-utilized and hope that it... More

Vilnius, LT
Senior Contributor
27 reviews 27 reviews
17 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 1 week ago

When we were looking for the hotel in New Orleans we choose this hotel not only because it was close to the Convention Center, but also because it looked nice on the pictures. But in reality it appeared not so nice, like “second hand” Marriott. More or less clean, but refresh is desirable. The service is also far from high... More

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OpsManagerMCC, Director of Hotel Operations at New Orleans Downtown Marriott at the Convention Center, responded to this review

I’m sorry about your experience in our hotel! I will personally share your comments about the coffee with my team as a training opportunity. Your comments about our curtains concerns me. The blackout curtains in our guestrooms are overlapping. We receive comments from guests that they are great because they provide complete darkness, even during the brightest part of the... More

Sydney
Contributor
15 reviews 15 reviews
11 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Great service, clean rooms, good location. It's about 15 minutes walk to Bourbon St, but as we weren't there to party, we were fine with the distance. Those who don't want to walk in the humidity, a) you've come to the wrong place and b) the cab ride is about $10. The room was a bit small, but everything worked... More

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Kate R, Guest Relations Manager at New Orleans Downtown Marriott at the Convention Center, responded to this review

Thank you for sharing a review of our hotel! We aim to provide our guests with an unparalleled experience and are thrilled that our guest services, clean rooms, and convenient location exceeded your expectations. Our hotel’s location in the Warehouse/Arts District makes it an ideal central location for those who wish to visit all areas of New Orleans, including the... More

New York City, New York
Senior Contributor
21 reviews 21 reviews
21 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Stayed 1 night for work. Location is great (I love the Warehouse District), within walking distance to almost everything you would want to do. Welcome was wonderfully warm, and the room was large, quiet and clean. Bed was comfortable. One big HOWEVER as a business traveler was the fee-only Internet use. Are you kidding me? In this day and age,... More

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OpsManagerMCC, Director of Hotel Operations at New Orleans Downtown Marriott at the Convention Center, responded to this review

Dear Michel93, Thank you for taking the time to share your feedback with us. I'm glad you enjoyed our location. The Warehouse District is great! We have some of the best local restaurants and attractions the city has to offer in our backyard. I was also pleased to hear you had a warm welcome from our team and that you... More

Brooklyn, New York
Reviewer
5 reviews 5 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Good things about this hotel is, Friendly Staff, Cleanliness, Room Service and location ( which is still 1.3 miles from bourbon street and 10 mins drive to French Quarters ), but River Front is right across the street and convention center as well. If you are going for party places, its quite long walk !! My disappointment was 'WiFi'. They... More

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GM_Joe_Blanchek, General Manager at New Orleans Downtown Marriott at the Convention Center, responded to this review

Mikeinblue, Thank you for the kind comments regarding our friendly staff, cleanliness, room service and location for the New Orleans Downtown Marriott at the Convention Center. The hotels location in the Warehouse/Arts District makes it a perfect central location for a guest who will visit all areas of New Orleans including Uptown/Garden District and the French Quarter. We are also... More

Alliston, Canada
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

Good location for a conference or tourist activities. The French quarter is a 15 minute walk and the river front is across the street. Great restaurants in the area such as the famous Mulate and the Butcher. Hotel is what you would expect from a Marriot, good service, clean and well located. There are three Marriots in the city. This... More

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Kate R, Guest Relations Manager at New Orleans Downtown Marriott at the Convention Center, responded to this review

We were delighted to hear about your great stay with us! Thank you for taking the time to let us know about your experience. It is great that you found our location to be ideal for both conferences and tourist activities. We are glad that you appreciated our excellent service, clean accommodations, and convenient location for walking to nearby restaurants... More

Mobile, Alabama
1 review
2 of 5 stars Reviewed 4 weeks ago

This was the first real away trip my boyfriend and I were taking and I worked very hard to make this special. When we booked the hotel we were never aware of any valet parking, nor of a parking area. When searching for the past few months, all hotels were detailed to this accommodation. With no wording about it we... More

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OpsManagerMCC, Director of Hotel Operations at New Orleans Downtown Marriott at the Convention Center, responded to this review

Dear Yvebee, It’s obvious we didn't deliver to your expectations. I would like to discuss this with you further in person. Please feel free to reach out to me directly at 504-613-2858 or e-mail at paul.reggio@marriott.com. Please reference this review when contacting me. I'm sincerely sorry for disappointing you on such a special occasion. Paul Reggio Director of Hotel Operations More

Washington DC, District of Columbia
Senior Contributor
30 reviews 30 reviews
11 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I would have given the property 5 stars if it was not for a very unhelpful concierge (Sandra). From the moment I arrived at the property I was greated with a smile. The bellman were fantastic and the front desk check in was a breeze. The room was on the small size for the concierge level - but who really... More

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Kate R, Guest Relations Manager at New Orleans Downtown Marriott at the Convention Center, responded to this review

What a delight it was to hear about the fantastic service and experience you had during your stay with us! We appreciate your honest feedback regarding your exception to this great experience and we apologize for that. We are very glad that the rest of the service you experienced was top-notch and that you were able to enjoy the concierge... More

Contributor
14 reviews 14 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed September 17, 2014

Have stayed in several hotels in New Orleans over the years, usually near the French Quarter but this time I tried one close to the Convention Center. My cab ride to the hotel was adventuresome in the fact the cabbie kept wanting to bring me to the JW Marriott rather than the Convention Center location, once I convinced him that... More

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Kate R, Guest Relations Manager at New Orleans Downtown Marriott at the Convention Center, responded to this review

What a delight it was to hear about your experience at our hotel! We are so glad that you loved our outstanding staff as much as we do and found their restaurant recommendations perfect for your taste. We hope one of the spots you visited was Cochon! Thank you for the kind review and your generous recommendation. More

NJ
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed September 16, 2014

We stayed here only one night after having to check out of our other hotel but would definitely stay here again. It's right across the street from the convention center and Riverwalk mall. We had a great view of the Mississippi River! Our room was very clean and spacious. We didn't eat at the hotel but we did hear good... More

Was this review helpful? Yes
Kate R, Guest Relations Manager at New Orleans Downtown Marriott at the Convention Center, responded to this review

We are so glad that you enjoyed your night at the New Orleans Downtown Marriott! It is great that you loved your river view, clean and spacious room, and wonderful location. We hope you had time to grab a decadent treat at nearby Bittersweet Confections! Should your travels bring you back to New Orleans, we would love the opportunity to... More

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Additional Information about New Orleans Downtown Marriott at the Convention Center

Address: 859 Convention Center Blvd, New Orleans, LA 70130
Location: United States > Louisiana > New Orleans
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — New Orleans Downtown Marriott at the Convention Center 3.5*
Number of rooms: 331
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Also Known As:
Marriott Hotel New Orleans
Marriott New Orleans
New Orleans Marriott

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