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New Orleans Downtown Marriott at the Convention Center

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859 Convention Center Blvd, New Orleans, LA 70130
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New Orleans Downtown Marriott at the Convention Center
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New Orleans Downtown Marriott at the Convention Center
New Orleans Downtown Marriott at the Convention Center
New Orleans Downtown Marriott at the Convention Center
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538 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (126)
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Malibu, California
Level Contributor
62 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We were attending an event at the convention center so this was a great location. They have a nice gym and if you can get the concierge level you should. There is spa water in the lobby and some good restaurants in walking distance as well as the River Walk with all its shops. Our only complaint was all the... More 

Was this review helpful? Yes 2
Kate R, Guest Relations Manager at New Orleans Downtown Marriott at the Convention Center, responded to this review

kcslatts, We truly loved reading about your New Orleans experience with us. Thank you for your kind review. We are thrilled that you found our proximity to the convention center ideal, our fitness center excellent and our concierge lounge terrific. We are immensely sorry to hear that you experienced noise from the construction nearby and we are greatly looking forward... More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The hotel was right in the middle of the French Quarter so it was easy access to everything. The shuttle to the festival was directly across the street so we valet parked our car and used the shuttle or walked the town. The staff was very friendly and helpful. We asked for must see ideas since this was our first... More 

Was this review helpful? Yes 2
Brittany C, Manager at New Orleans Downtown Marriott at the Convention Center, responded to this review

Dear Tammy M, We are delighted that you had a fabulous stay during Jazz Festival! We certainly are elated that you took the time to provide feedback on your experience in New Orleans. Jazz Festival is growing in popularity among locals and people all over the world, and we are glad that you could share in the New Orleans experience.... More 

Pleasant Grove
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This hotel is beautiful on the inside, the parking attendant's we're very prompt egger to assist with luggage, parking and ready to tell us the best spots to hit. The suites were clean and very well decorated, large bathroom, comfortable seating and comfy bed. The meals were out of this world and very reasonable. A must try is their mac... More 

Was this review helpful? Yes
Kate R, Guest Relations Manager at New Orleans Downtown Marriott at the Convention Center, responded to this review

willynjanny, We are delighted to read about your seamless stay at our hotel. It is wonderful to receive such positive and encouraging feedback. We are very pleased that you loved our helpful staff, clean and beautiful guest rooms, and our crowd-pleasing mac and cheese! We also love hearing that our location was perfect for your New Orleans explorations and it... More 

Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I think they overbook and promise whatever, because you can't go elsewhere. Checking in was a nightmare. No double queens beds available even though I called 3 days prior and was assured one was available. so grandson had crackly rollaway. Not a good experience. No fridge available so all the food I took for special diet spoiled. It was way... More 

Was this review helpful? Yes 1
OpsManagerMCC, Director of Hotel Operations at New Orleans Downtown Marriott at the Convention Center, responded to this review

Dear Sharon C, I'm sorry to read about your experience in our hotel. We apologize that we were not able to accommodate your request for a room with two beds. Over the last two weeks we had a national volleyball tournament in the city and all of our double bed rooms were guaranteed at the time of booking. We didn't... More 

Chicago, Illinois
Level Contributor
23 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I stayed at tHE Marriott fro a conference Iw as working from May5-8th. The location was good and the street car was in walking distance. WE were across the street from the shopping center and near by to great places to eat. The hotel satff wre great and friendly. AS a midwesterner I love the southern hospitality that I am... More 

Was this review helpful? Yes
Kate R, Guest Relations Manager at New Orleans Downtown Marriott at the Convention Center, responded to this review

TAJ J, Thank you for letting us know about your stay with us for a conference. We are glad that you loved our proximity to nearby attractions, friendly staff and river views. We appreciate you taking the time to share your positive and constructive feedback. Thank you again for your review and we hope you will join us in the... More 

Level Contributor
62 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed 4 weeks ago

We booked a room at this hotel for two adults and three children. When we arrived we got a room with one bed. The hotel was full, and they could not even offer us rollaway beds. We only got some extra blankets, so my husband and son could spend the night on the floor. Not what we expected at what... More 

Was this review helpful? Yes
OpsManagerMCC, Director of Hotel Operations at New Orleans Downtown Marriott at the Convention Center, responded to this review

Dear Birgitte O, Thank you taking the time to share your experience with us and we appreciate your candid feedback. We apologize that we were not able to accommodate your request for a room with two double beds. Over the last two weeks we had a national volleyball tournament in the city and all of our double bed rooms were... More 

Columbus, Georgia
Level Contributor
80 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Stayed here for a weekend meet up with friends. Located right across from the convention center and with a parking deck a quick walk next door. We paid $20 a night to put the car there which is $18 a night cheaper than keeping it at the hotel ($38 a day for valet parking is your only option). Hertz is... More 

Was this review helpful? Yes
Kate R, Guest Relations Manager at New Orleans Downtown Marriott at the Convention Center, responded to this review

Kacey75, Thank you for sharing your feedback, both positive and constructive. We are so glad that you enjoyed our concierge lounge as well as our excellent staff and ideal location. We love that our location allows for our guests to experience the city on foot. We are glad that you were able to find a good option for parking for... More 

Maryland
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

My husband and I recently spent a week in the New Orleans Downtown Marriott at the Convention Center. We chose this hotel for one reason, but a very important one. We were in town to celebrate an important anniversary, and we wanted things to go well. Several months in advance I talked with personnel in three Marriott hotels. When I... More 

Was this review helpful? Yes
Kate R, Guest Relations Manager at New Orleans Downtown Marriott at the Convention Center, responded to this review

nefertariMaryland, We are honored to hear that you chose our hotel for such a special getaway. What a pleasure it is to discover how accommodating Rhoda was for your anniversary celebration. We love hearing that her suggestions made your anniversary even more special for you. It is so wonderful that our team made you feel like family. We hope you... More 

Wichita, Kansas
Level Contributor
43 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Nice setting, right across street from Conference but Direct TV was down all the time in the rooms. Staff knew about the constant interference from weather, and surroundings but had no solution. Some desk staff were fantastic on local sites, others acted like this was their first time to New Orleans too!. Constant water, Valet,, food and room service was... More 

Was this review helpful? Yes
OpsManagerMCC, Director of Hotel Operations at New Orleans Downtown Marriott at the Convention Center, responded to this review

Dear Idhuckst1, Thank you for sharing your experience with us! I'm glad to read you enjoyed our location, valet service, food and in-room dining. It sounds like you were here during a severe storm. Our TV is rarely impacted by weather but our satellites are on top the building so its possible. I apologize for the inconvenience and I'm sorry... More 

Wash, DC
Level Contributor
15 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Enjoyed my stay--typical room for a Marriott. The only thing i kept having an issue with was that they would not clean my room! I had to call three times during my week and a half long stay because they kept saying i had enrolled in the "green" program. I understand if this was a mistake once but by the... More 

Was this review helpful? Yes
Kate R, Guest Relations Manager at New Orleans Downtown Marriott at the Convention Center, responded to this review

dolly79, Thank you for taking the time to fill us in on your experience. We always welcome honest and valuable input to help us constantly improve and refresh the experience we provide at our hotel. We are very glad that you enjoyed your stay from our many amenities and excellent location to our guest rooms that live up to the... More 

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