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New Orleans Downtown Marriott at the Convention Center

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859 Convention Center Blvd, New Orleans, LA 70130
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New Orleans Downtown Marriott at the Convention Center
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New Orleans Downtown Marriott at the Convention Center
New Orleans Downtown Marriott at the Convention Center
New Orleans Downtown Marriott at the Convention Center
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535 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Senior Reviewer
9 reviews 9 reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed today NEW

I think they overbook and promise whatever, because you can't go elsewhere. Checking in was a nightmare. No double queens beds available even though I called 3 days prior and was assured one was available. so grandson had crackly rollaway. Not a good experience. No fridge available so all the food I took for special diet spoiled. It was way... More 

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Chicago, Illinois
Senior Contributor
23 reviews 23 reviews
13 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

I stayed at tHE Marriott fro a conference Iw as working from May5-8th. The location was good and the street car was in walking distance. WE were across the street from the shopping center and near by to great places to eat. The hotel satff wre great and friendly. AS a midwesterner I love the southern hospitality that I am... More 

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Kate R, Guest Relations Manager at New Orleans Downtown Marriott at the Convention Center, responded to this review

TAJ J, Thank you for letting us know about your stay with us for a conference. We are glad that you loved our proximity to nearby attractions, friendly staff and river views. We appreciate you taking the time to share your positive and constructive feedback. Thank you again for your review and we hope you will join us in the... More 

Top Contributor
51 reviews 51 reviews
9 hotel reviews
2 of 5 stars Reviewed 3 days ago NEW

We booked a room at this hotel for two adults and three children. When we arrived we got a room with one bed. The hotel was full, and they could not even offer us rollaway beds. We only got some extra blankets, so my husband and son could spend the night on the floor. Not what we expected at what... More 

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OpsManagerMCC, Director of Hotel Operations at New Orleans Downtown Marriott at the Convention Center, responded to this review

Dear Birgitte O, Thank you taking the time to share your experience with us and we appreciate your candid feedback. We apologize that we were not able to accommodate your request for a room with two double beds. Over the last two weeks we had a national volleyball tournament in the city and all of our double bed rooms were... More 

Columbus, Georgia
Top Contributor
81 reviews 81 reviews
9 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Stayed here for a weekend meet up with friends. Located right across from the convention center and with a parking deck a quick walk next door. We paid $20 a night to put the car there which is $18 a night cheaper than keeping it at the hotel ($38 a day for valet parking is your only option). Hertz is... More 

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Kate R, Guest Relations Manager at New Orleans Downtown Marriott at the Convention Center, responded to this review

Kacey75, Thank you for sharing your feedback, both positive and constructive. We are so glad that you enjoyed our concierge lounge as well as our excellent staff and ideal location. We love that our location allows for our guests to experience the city on foot. We are glad that you were able to find a good option for parking for... More 

Maryland
Senior Reviewer
8 reviews 8 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

My husband and I recently spent a week in the New Orleans Downtown Marriott at the Convention Center. We chose this hotel for one reason, but a very important one. We were in town to celebrate an important anniversary, and we wanted things to go well. Several months in advance I talked with personnel in three Marriott hotels. When I... More 

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Kate R, Guest Relations Manager at New Orleans Downtown Marriott at the Convention Center, responded to this review

nefertariMaryland, We are honored to hear that you chose our hotel for such a special getaway. What a pleasure it is to discover how accommodating Rhoda was for your anniversary celebration. We love hearing that her suggestions made your anniversary even more special for you. It is so wonderful that our team made you feel like family. We hope you... More 

Wichita, Kansas
Senior Contributor
43 reviews 43 reviews
4 hotel reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed 1 week ago

Nice setting, right across street from Conference but Direct TV was down all the time in the rooms. Staff knew about the constant interference from weather, and surroundings but had no solution. Some desk staff were fantastic on local sites, others acted like this was their first time to New Orleans too!. Constant water, Valet,, food and room service was... More 

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OpsManagerMCC, Director of Hotel Operations at New Orleans Downtown Marriott at the Convention Center, responded to this review

Dear Idhuckst1, Thank you for sharing your experience with us! I'm glad to read you enjoyed our location, valet service, food and in-room dining. It sounds like you were here during a severe storm. Our TV is rarely impacted by weather but our satellites are on top the building so its possible. I apologize for the inconvenience and I'm sorry... More 

Wash, DC
Contributor
15 reviews 15 reviews
12 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

Enjoyed my stay--typical room for a Marriott. The only thing i kept having an issue with was that they would not clean my room! I had to call three times during my week and a half long stay because they kept saying i had enrolled in the "green" program. I understand if this was a mistake once but by the... More 

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Kate R, Guest Relations Manager at New Orleans Downtown Marriott at the Convention Center, responded to this review

dolly79, Thank you for taking the time to fill us in on your experience. We always welcome honest and valuable input to help us constantly improve and refresh the experience we provide at our hotel. We are very glad that you enjoyed your stay from our many amenities and excellent location to our guest rooms that live up to the... More 

Lusby, Maryland
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 1 week ago

My wife and I booked the hotel for a stay while we waited to board a Mississippi river cruise. Excellent hotel, inviting décor. Room had nice bed, plenty of space, good work area. Only gripe is that the TV was only really viewable from the bed, but that was not an issue. Staff was excellent, helped with baggage etc. However... More 

Was this review helpful? Yes 1
Kate R, Guest Relations Manager at New Orleans Downtown Marriott at the Convention Center, responded to this review

Gilbert S, We are so glad you chose to stay with us before setting off on your river cruise! It is great to hear that we were the perfect launching pad for you from our spacious guest rooms and beautiful decor to our friendly staff. Thank you for letting us know about Mike's outstanding service. We are so glad you... More 

Surrey, Canada
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed 1 week ago

Close to convention centre. Short walk or cab ride to Bourban St., Frenchman St and many great restaurants. Staff was very friendly and courteous. minutes from Riverwalk shopping area. One night we had a singalong at the piano. Thought security was coming to shut us down but she joined in singing instead.

Was this review helpful? Yes
Kate R, Guest Relations Manager at New Orleans Downtown Marriott at the Convention Center, responded to this review

Rob G, It sounds like you had a wonderful New Orleans experience and we are so honored to have been able to contribute to that. Thank you for letting us know how perfect our location was for your travels. We love the story about the piano. Thank you for sharing that fun moment with us! Should you return to New... More 

Pittsburgh, Pennsylvania
1 review
5 of 5 stars Reviewed 2 weeks ago

This was my second trip to New Orleans and we purposely choose the Marriott Convention Center. On both occasions, the staff were amazingly helpful and friendly, the rooms and bed were very comfortable and well maintained. The concierge service was knowledgeable and very helpful. Lastly, the Marriott team was very helpful and considerate to a family member that is sight... More 

Was this review helpful? Yes
Kate R, Guest Relations Manager at New Orleans Downtown Marriott at the Convention Center, responded to this review

wsera, We are so glad that you enjoyed both of your stays with us in New Orleans. It is great that you love our helpful staff, comfortable accommodations and well-maintained guest rooms. We are so glad that our team was able to make you feel comfortable and right at home with us. Thank you for your generous recommendation and we... More 

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