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All 154 New Orleans hotels

New Orleans Downtown Marriott at the Convention Center

3.5 of 5 Hotel   |   859 Convention Center Blvd, New Orleans, LA 70130
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Ranked #53 of 154 Hotels in New Orleans
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 1 week ago
TheRealEstateGal Chicago
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442 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Chicago
Top Contributor
53 reviews 53 reviews
51 hotel reviews
43 helpful votes 43 helpful votes
5 of 5 stars Reviewed 1 week ago

The Marriott Convention Center is THE hotel if you are attending a New Orleans convention. It isn't the monster size that sends you walking forever to find a room or get to a fitness center or the front door. The rooms were large and very well appointed. Granite in the bathrooms, fluffy duvet covers and spotless. The fitness center was... More

Was this review helpful? Yes 2
Kate R, Guest Relations Manager at New Orleans Downtown Marriott at the Convention Center, responded to this review

Thank you for sharing a detailed review of our hotel. We are pleased to learn that you consider our property the most convenient base for anyone attending the New Orleans convention center. It thrills us to know that your guest room was spacious and well-appointed, our fitness center was large and well-equipped, and that you loved our convenient, on property... More

New York City, New York
Top Contributor
86 reviews 86 reviews
42 hotel reviews
82 helpful votes 82 helpful votes
4 of 5 stars Reviewed 1 week ago

The Downtown Marriott is an excellent choice in New Orleans - especially for those attending a convention or leaving for a cruise. The hotel is ideally located - directly across from the convention center and within reasonable walking distance to Canal Street and the French Quarter. Service is top rate, they offer free chilled water bottles as you enter, bedding... More

Was this review helpful? Yes 2
Kate R, Guest Relations Manager at New Orleans Downtown Marriott at the Convention Center, responded to this review

Thank you for sharing such an exquisitely detailed review of our hotel. We are delighted to hear that you find us a truly excellent choice for cruisers and convention attendees. While we are disappointed to learn that you did not find our swimming pool relaxing, we are overjoyed to learn that you found our location to be ideal. It's great... More

Connecticut
Senior Reviewer
6 reviews 6 reviews
4 of 5 stars Reviewed 2 weeks ago

I had read so many bad reviews about this hotel that I almost didn't book here. I'm so glad I didn't listen to them. The room was spacious, clean, and in very good shape. Everything worked like it should. The bed was comfortable, the water hot. The pool was fantastic, the staff so friendly and accommodating. Yes, it did stink... More

Was this review helpful? Yes
Contributor
14 reviews 14 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I stayed here during the Essence Music Festival! It's a great establishment and within walking distance to a lot of attractions and restaurants. The staff was phenomenal upon check in our room was not ready and the clerk happily waived our incidental deposit since we were prepaid. Will makw sure I visit again.

Was this review helpful? Yes 1
Kate R, Guest Relations Manager at New Orleans Downtown Marriott at the Convention Center, responded to this review

We are thrilled that you find our hotel to be great! The Essence Music Festival provides the perfect reason to visit New Orleans and we are delighted that we were able to host you. We're overjoyed to learn that our team members were phenomenal and promptly remedied your issue. As for local attractions, we hope that you were able to... More

2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

Here's a list of what I loved: the size of my double room; the bedding was super comfortable; the refreshing orange infused iced water in the lobby; Omar the bellhop; 12:00 noon checkout; valet that allowed me to stay until 4:00pm after my noon checkout; location to Fulton Street/Harrah's/riverwalk & convention center. absolutely in love with the shampoo & conditioner... More

Was this review helpful? Yes 1
Kate R, Guest Relations Manager at New Orleans Downtown Marriott at the Convention Center, responded to this review

Thank you for sharing a detailed review of our hotel! We are overjoyed that there were so many things you loved about your stay. From the size of your room and comfortable bedding to our team members and close proximity to Harrah's Casino and the Riverwalk, we are truly pleased to learn that you had such a positive experience. Since... More

Gilmer, Texas
2 reviews
5 of 5 stars Reviewed 2 weeks ago

Our stay at your hotel was a great experience. I can't say so much for the cab drivers, they were short and rude. Our overall experience was good. Our room was clean and close to the elevators and the bell man was very helpful. Hugh & Alice Ragland

Was this review helpful? Yes
Kate R, Guest Relations Manager at New Orleans Downtown Marriott at the Convention Center, responded to this review

Thank you for sharing a review of our hotel. We are thrilled to learn that your experience with us was a great one. It pleases us to know that your room was clean, that you were conveniently located near our elevators, and that our team was helpful. We hope that you had an opportunity to venture out to some of... More

Lansdale, Pennsylvania
Top Contributor
107 reviews 107 reviews
30 hotel reviews
48 helpful votes 48 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Stayed here for a conference on a weekend when the Green Bay Packers also stayed here (highspot of the trip!). Rooms were clean and ours -1509- looked out over the river with wonderful views of the bridge especially at sunrise. No rooms with king beds available but the two doubles were OK. Great toiletries but the room service food was... More

Was this review helpful? Yes 1
OpsManagerMCC, Director of Hotel Operations at New Orleans Downtown Marriott at the Convention Center, responded to this review

Dear Cathy G, Thank you for sharing your experience with us. I’m thrilled to see you enjoyed your weekend. The weather was great that weekend and our rooms on the 15th floor overlooking the river have amazing views! I’m sorry we were not able to accommodate your request for a king bed but I’m glad you found the doubles ok.... More

Hollywood, Florida
Contributor
18 reviews 18 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed 3 weeks ago

Booked a room at the Marriott Convention center because of it's convenient location. Highly disappointed so find another hotel nearby. The walls are paper thin and we had problems with noisy neighbors next door and across the hallway. Our room didn't get cleaned on one of the days we stayed there. This isn't your typical high end Marriott and prices... More

Was this review helpful? Yes
OpsManagerMCC, Director of Hotel Operations at New Orleans Downtown Marriott at the Convention Center, responded to this review

Dear Flyangel53, We are disappointed in your experience in our hotel! We apologize for the noisy neighbors and the room not being serviced. We also appreciate your honest feedback about our restaurant staff service and I will certainly share your experience with them. Please give us the opportunity to host you again in the future as we would love the... More

Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed 3 weeks ago via mobile

I recently stayed at this hotel for a convention and the only redeeming thing about this hotel is its proximity to the Convention Center, which is just across the street. Beyond that, this hotel is a total disappointment and I'm shocked to see so many good reviews. My room was at the end of a hallway (920) and had an... More

Was this review helpful? Yes 1
OpsManagerMCC, Director of Hotel Operations at New Orleans Downtown Marriott at the Convention Center, responded to this review

Dear Elyse0171, It’s obvious we didn't deliver to your expectations. I would like to discuss this with you further in person. Please feel free to reach out to me directly at 504-613-2858 or e-mail at paul.reggio@marriott.com. Please reference this review when contacting me. I'm sincerely sorry for your experience. Paul Reggio Director of Hotel Operations More

Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

Stayed here for a night prior to Cruising. Excellent place with friendly, courteous staff. Room was great. Walk to Bourbon St. and Stagger back! Brunch omelette chef was a really cool guy. Friendly and good fella! He was working the Morning of the 19th Oct. He made my morning and the best damn omelette ever!

Was this review helpful? Yes 1
Kate R, Guest Relations Manager at New Orleans Downtown Marriott at the Convention Center, responded to this review

Thank you for sharing a review of our hotel! It pleases us to know that although you were only with us for a short time, you found our team to be friendly and courteous, you enjoyed your guest room, and you had an extremely pleasurable breakfast experience. We are delighted to learn that our chef's omelette-making skills impressed you and... More

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Additional Information about New Orleans Downtown Marriott at the Convention Center

Address: 859 Convention Center Blvd, New Orleans, LA 70130
Location: United States > Louisiana > New Orleans
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — New Orleans Downtown Marriott at the Convention Center 3.5*
Number of rooms: 331
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Also Known As:
Marriott Hotel New Orleans
Marriott New Orleans
New Orleans Marriott

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