We requested a room on the upper floors but got a 3rd floor room with Roaches!! The hot tub/spa area is tiny and outdoors but the flooring around the hot tub is warped, has splinters and falling apart. It was dirty when we arrived so we requested they clean the pool area. We waited two days before attempting the hot... More

Great hotel. Very nice staff. Rooms attractive and clean. Cruise terminal and Riverside Market right across the street. It is not in the French Quarter. You have to walk a fair bit to get there. This was a great hotel. Attractive and very clean. We may have preferred to be in the French Quarter. However, this hotel was quiet and... More

Let me get the good stuff outta the way: clean, comfy bed, quiet, scrubby towels. Here are the problems: Breakfast: Don't have room service for an omelette....it will be over cooked. You MUST go to the restaurant and tell them that you expect over cooked....then they will watch the cooking and give you an good one. I LOVE room service....so... More

I stayed with the media for the BCS National Championship (college football) Game this past week. Overall, I was very pleased with the stay. The hotel is clean and efficient. The rooms were nothing spectacular, but defeinitely provided plenty of room and work space. The hotel staff were generally pleasant (ironically, the bellhops and cleaning staff were great, and the... More

If you want an overrated, overpriced, limited amenity, bad location, unhospitable staff, by all means, waste your hard-earned money staying here. We work for a local TV station and this hotel was the media headquarters for the BCS Title game. We have covered the last 3-title games, and this one was by far, the absolute WORST! Faucet knob had two... More

We stayed here for one night before leaving on a RCCL cruise on December 17th. The location is very good, as you are only a few blocks from the French Quarter and a couple of blocks from the Riverwalk and the Cruise Terminal. They also offer a stay and park package that will save you money. The valet parking was... More

Hotel cleanliness and affordability are my top priorities when searching for a hotel to book during business or vacation travel. On the surface, this hotel appeared to meet both of my reuqirements, however, the costs seemed to accumulate expoentially after check in. We got the room for a nice rate of about 99.00 per night. But there is a required... More

Our room was decent for the price and most of the employees we encountered were pleasant. The employees in the concierge lounge were especially nice and extremely helpful. Our mistake was dining at the hotel restaurant Wolfe's in the Warehouse. We made reservations for 5 during the Saints - Falcons Monday night football game. We requested a table that would... More

I stayed at this hotel with a convention, and all of our meetings were held at this location. We were able to walk to most of the local attractions (Bourbon Street, Harrah's, etc.). Rooms are pleasantly decorated and seem updated and clean. This hotel has two towers, and I didn't see any real advantage to one over the other -... More