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Holiday Inn Express New Orleans East

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7049 Bullard Ave, New Orleans, LA 70128
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Holiday Inn Express New Orleans East
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Holiday Inn Express New Orleans East
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98 reviews from our community

Traveler rating
    28
    41
    16
    6
    7
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27
25
6
15
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Holiday Inn Express New Orleans East
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Toronto, Canada
Senior Reviewer
8 reviews 8 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed March 10, 2014

Enjoyed our stay. Nice, clean rooms. Good and generous hot breakfast. Friendly and knowledgeable staff. My only complaint is that aside from the IHOP down the road, there are no family style restaurants in the East end! You either have to drive into town, or out to Slidell for something other than fast food!

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Senior Contributor
33 reviews 33 reviews
20 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed March 10, 2014

First let me start by saying that the front desk clerk, Kia Sophia, was the sweetest most helpful person in the world. She recommended great places to eat, checked on us, gave us directions on where to park, and helped us when we had unpleasent smells in the hallways near and in our room. The hotel was clean, and was... More 

Was this review helpful? Yes 1
New Orleans, Louisiana
Senior Contributor
35 reviews 35 reviews
11 hotel reviews
27 helpful votes 27 helpful votes
2 of 5 stars Reviewed February 14, 2014

It was ok for the price. However, if Holiday Inn does not step in this hotel will do nothing but get worst. We waited at the guest's computers for a room to become available. They forgot us and checked-in someone while we waited. Room was noisy. Dryer was broken. While waiting for assistance, young men came and went freely to... More 

Was this review helpful? Yes 3
IHGCare, Guest Relations Manager at Holiday Inn Express New Orleans East, responded to this review

Dear Earl F, Thank you for taking the time to provide feedback on your stay. We regret to see that you did not fully enjoy your time at the hotel. We were glad to see you have been in contact with our Customer Care department for additional assistance with your concerns. We take all of the reviews we receive very... More 

Romeo, Michigan
Top Contributor
56 reviews 56 reviews
8 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed January 27, 2014 via mobile

This was an ok hotel for the price. I have stayed at holiday inn expresses for many years. I have never stayed at one with such little installation. I could hear the entire conversation of the people above us. They were talking in a normal tone. It reminded me of the first apartment we lived in many years ago

Was this review helpful? Yes 4
Galveston, Texas
Contributor
12 reviews 12 reviews
5 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed November 17, 2013

First and foremost, the front desk attendants on all 3 shifts I interacted with were amazing! They were friendly, helpful, and a true asset to this location. The room including the bathroom were clean, and the linens were spotless. The room was in good repair with everything working properly and only a couple minor items that didn't affect my stay... More 

Was this review helpful? Yes 5
Karayan W, General Manager at Holiday Inn Express New Orleans East, responded to this review

Dear Lee M, Thank you so much for taking time out of your holiday schedule to provide us with such positive feedback. I am very pleased to hear how amazing the staff was, and how the cleanliness of the room exeeded your standards. Also, I appreciate you bringing the shower curtain and sink to our attention. We have handled both... More 

Fort Worth, Texas, United States
Top Contributor
119 reviews 119 reviews
25 hotel reviews
55 helpful votes 55 helpful votes
3 of 5 stars Reviewed November 9, 2013

We needed a place to stay close to the airport for one night. Having a great Holiday Express Visit the week before I booked a room here. The lobby was clean and nice as was the staff. Room was clean but it was LOUD. The plumbing is loud from the other rooms, the train is loud, cars, hallways. I would... More 

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Express New Orleans East, responded to this review

Dear simplescent, Your review about your stay at our hotel is highly appreciated. I appreciate the kind remarks on our clean rooms. I am sorry for the inconvenience you experienced due to the noise challenges during your stay with us. We appreciate you taking the time to help us improve our services and accommodations by providing crucial feedback. Again, thank... More 

Goddard, Kansas
Top Contributor
65 reviews 65 reviews
13 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed November 2, 2013

We stayed here for two nights on a recent trip to New Orleans. Very easy to find, room was comfortable and the bathroom large. My only "complaint" was the king bed had 4 small square pillows, no full size pillows.

Was this review helpful? Yes 1
Karayan W, General Manager at Holiday Inn Express New Orleans East, responded to this review

Dear Danny L, First, I'd like to thank you for taking the time to complete our review. It is wonderful to hear you were happy with the convenience of our location, and that you were comfortable during your stay with us. I am sorry that the pillows were too small , but am thrilled to inform you that in the... More 

Top Contributor
80 reviews 80 reviews
16 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed November 2, 2013 via mobile

Easy checkin; very clean, not too shabby beds, smallish rooms but quiet hotel - there is a Brother's Fried Chicken across the parking lot and that is a plus. Shares a parking lot with the Comfort Suites so can get a bit crowded. Incredibly easy access and friendly, attentive staff.

Was this review helpful? Yes 1
Karayan W, General Manager at Holiday Inn Express New Orleans East, responded to this review

Dear Musicbecca2, thank you for taking the time to provide us with feedback. I am happy to hear that you experienced a smooth check-in, enjoyed the staff, and you were happy with the cleanliness of your room. I am sorry to hear that the room was too small. Please give me a call the next time you are in New... More 

Tampa, Florida
Contributor
15 reviews 15 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed October 24, 2013

The hotel, as a whole, and my room was very clean and nice, if tiny (not a problem). My only complaint is that this place is in an area that lacks almost any sit down restaurants; and the two sit downs that are close by (an IHOP and a Chinese buffet) had maybe one car each in their parking lots... More 

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Dumont, IA
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed October 17, 2013

I stayed at this motel Oct. 9 thru Oct. 12. The desk staff were great - helping with directions, having light meals with free pop and beer Monday thru Friday. The room was clean and quiet. Breakfast was great! The cleaning staff were friendly and helpful. This was a combination business and pleasure trip. The AC was too cool for... More 

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