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Holiday Inn Express New Orleans East

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7049 Bullard Ave, New Orleans, LA 70128
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1 room 1 guest
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Holiday Inn Express New Orleans East
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114 Reviews from our TripAdvisor Community

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Traveler rating
    33
    46
    20
    6
    9
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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United States
Level Contributor
3 reviews
1 of 5 stars Reviewed 1 week ago

I stayed there with my family for one night. The lady that checked us in was rude even my kids are still talking about how rude she was. She didn't tell us anything about the hotel including what time check out was. When we got to our room there was a used dirty washcloth hanging up in the shower. We... More 

Was this review helpful? Yes
Karayan W, General Manager at Holiday Inn Express New Orleans East, responded to this review

OB-nurse77, Thank you for your feedback regarding your recent visit at our hotel and please accept our sincerest apologies for the inconvenience you have experienced during your stay due to the room conditions. Rest assured that these issues will be looked into. We value your comments and welcome the opportunity to serve you again. More 

Grand Prairie, Texas
Level Contributor
14 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 4 weeks ago

After driving all day and getting in around 8:30pm-this was on the east side of New Orleans about 10minutes from downtown, it wasn't in the best part of the neighborhood. After venturing out to find dinner it seemed everywhere we went was closed. The room was on the small side, with the microwave and the refrigerator stacked on top of... More 

Was this review helpful? Yes 2
IHGCare, Guest Relations Manager at Holiday Inn Express New Orleans East, responded to this review

Dear jtrg2015, Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We’re sorry we fell below your expectation regarding the room size and amenities. We will look into these concerns.We take all reviews positive and negative very seriously, and your feedback will help us improve for our next... More 

Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed July 27, 2015 via mobile

Stayed for a night on business, the room was nice and bed was very big and comfortable. Breakfast was very minimal but did the job. Had free wifi and the Staff were helpful and friendly. Enjoyed the course i had there for a day in a very comfortable conference room.

Was this review helpful? Yes
Karayan W, General Manager at Holiday Inn Express New Orleans East, responded to this review

Dear Joeman 8, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. More 

Jinju, South Korea
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed July 21, 2015

Clean and convenient! Room had pleasant aroma, good location for going to concert at Champion Square, nice and hot breakfast. However don't like being taken for a ride on random fees that you aren't given option to decline in advance. Who wants to be asked to register their vehicle to park nearby and then at checkout have a random $30.00... More 

Was this review helpful? Yes 5
Karayan W, Manager at Holiday Inn Express New Orleans East, responded to this review

Dear Ax C, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed July 13, 2015

I really enjoyed our stay here. I was especially grateful for the breakfast. They had TURKEY Sausage. A lot of establishments don't take into consideration that there a lot of people who for personal or religious reasons don't eat pork.. It was so nice to be able to have meat and scrambled eggs for breakfast each day... Room was clean... More 

Was this review helpful? Yes 1
Karayan W, General Manager at Holiday Inn Express New Orleans East, responded to this review

Dear GabriellaG, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. More 

New Orleans, Louisiana
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed July 12, 2015

My mother and I visited New Orleans, LA this past week for the Essence Festival and to visit the city. This hotel was very clean and the service was great. The variety of food choices with the continental breakfast was impressive. We stayed at this hotel for one week.

Was this review helpful? Yes 2
Karayan W, General Manager at Holiday Inn Express New Orleans East, responded to this review

Dear Sharon M, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. More 

Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed July 6, 2015

We came to New Orleans for the Fourth of July. The hotel is clean and is in good condition. The staff is friendly and very helpful. They made suggestions of do's and don'ts for our time through the French quarter. The breakfast is one of the best ones I have seen in a hotel.

Was this review helpful? Yes 2
Karayan W, General Manager at Holiday Inn Express New Orleans East, responded to this review

Keith O, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. More 

East Point, Georgia
Level Contributor
34 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed July 1, 2015

On our way home from a family reunion we decided to spend a day in New Orleans to do sightseeing. We checked in late and staff was great. Rooms comfortable and clean. Breakfast was great. There is a restaurant next door in case you would prefer to eat New Orleans favorites for lunch or dinner. Pralines were delicious. Only disappointment... More 

Was this review helpful? Yes 1
Karayan W, General Manager at Holiday Inn Express New Orleans East, responded to this review

Dear Beverlyh482, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. More 

Chicago, Illinois
Level Contributor
61 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed May 24, 2015

I have mixed feelings about this place..... We stayed during the weekend (may17).... Compared to the French Quarter, this was cheaper....it had parking and a decent breakfast. ...that being said.....the front desk help......ewww......so not helpful and friendly.....it was like pulling teeth to get assistance for a cab....some of us don't want to drive I-10 drunk....i also think they has an... More 

Was this review helpful? Yes 6
Karayan W, General Manager at Holiday Inn Express New Orleans East, responded to this review

Dear Rid1972, Thank you so much for taking the time to complete our review. I would love the opportunity to furhter discuss your experience with us. Please feel free to contact me at hiexno_gm@myhhotels.com so I can provide additional assistance. More 

Dallas, Texas, United States
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed May 22, 2015

I arrived at this property 4 days ago, around 8:30p.m. It started with a bright smile from one of the Front Desk Agents, Brittany. The check-in process took less than 3 minutes. My mom and me were hungry and tried after our flight and Brittany took the extra mile by recommending us a nice restaurant for dinner, which was just... More 

Was this review helpful? Yes 4
Karayan W, General Manager at Holiday Inn Express New Orleans East, responded to this review

Dear Henderson G, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. More 

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