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All 154 New Orleans hotels

Holiday Inn Express New Orleans East

2.5 of 5 Hotel   |   7049 Bullard Ave, New Orleans, LA 70128
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Ranked #102 of 154 Hotels in New Orleans
A recent review
4 of 5 stars reviewed 1 week ago
Adrien D
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83 reviews from our community

Traveler rating
    24
    37
    11
    5
    6
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24
22
5
12
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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1 review
4 of 5 stars Reviewed 1 week ago NEW

I love coming here when I am traveling for my job. The front counter are always accommodating, and even give me options for peace and quiet! I am never dissatisfied! I am always pleased with the service, and the rooms are very clean.

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London, United Kingdom
Top Contributor
65 reviews 65 reviews
31 hotel reviews
44 helpful votes 44 helpful votes
3 of 5 stars Reviewed 1 week ago

Stayed here a few times. Its getting better - not up to standard of some corporate HIE, but OK. Try to get a room NOT on 1st floor - they have a damp smell. Level 2-3 are OK. Breakfast surprisingly good.

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Decatur, Georgia
Senior Contributor
41 reviews 41 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We had a very good experience at this hotel. Kia checked us in at the Front Desk. She had a big smile on her and could not have been more helpful. She was also trying to deal with an unhappy person on the phone and being so professional.. I commend her. She greeted us each night as we came in... More

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Houston, Texas, United States
Reviewer
5 reviews 5 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 3 weeks ago

We had a nice one night visit there before going on to Baton Rouge for a business meeting. The young lady at the desk was very sweet and friendly.The room looked clean but had an unclean smell and the room was small. BUT, the beds and pillows were so comfy and we had a great nights sleep. Even though the... More

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IHGCare, Guest Relations Manager at Holiday Inn Express New Orleans East, responded to this review

Dear Drema S, Thank you for taking the time to review our property. We certainly do our utmost to make your stay comfortable and pleasant, so we are very pleased to note your kind remarks about the friendly front office staff, clean rooms and comfortable bedding. We are highly motivated by your words and ensure you that we shall continue... More

Irving, Texas
Contributor
18 reviews 18 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed October 8, 2014

I have mixed feelings in regard to this location. The front desk staff was friendly and greeted us with a smile as we came and went. The maintenance staff, Jose in particular, promptly took care of us when the battery in the door lock malfunctioned. The room and breakfast were typical for a Holiday Inn Express. Unfortunately, the housekeeping staff... More

Was this review helpful? Yes 1
Karayan W, General Manager at Holiday Inn Express New Orleans East, responded to this review

Dear Luciana H, Thank you so much for taking the time to complete our review. I am saddened to hear of your mixed thoughts about our hotel. I apologize for the issue you experienced with housekeeping., and can assure you that it has been addressed and handled accordingly. We strive to provide the best service possible in each department, as... More

Baton Rouge, Louisiana
Contributor
15 reviews 15 reviews
14 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed July 21, 2014

First let me say, the service was wonderful! I wish I had gotten the woman's name who was there at check in and checkout. Even when we were complaining about the room, she was professional and friendly. The stay overall, was alright. The room was fine, beds were comfortable and I was satisfied with the breakfast. Unfortunately, there was a... More

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Express New Orleans East, responded to this review

Dear hotelstaff1234, Thank you so much for the feedback provided after your recent stay. We appreciate you taking the time to help us improve our services by providing crucial feedback. Thank you for the kind words regarding the efforts of our staff and comfortable beds. However, i am sorry for any inconvenience you may have experienced due to the air... More

San Jose, Costa Rica
Senior Contributor
32 reviews 32 reviews
17 hotel reviews
11 helpful votes 11 helpful votes
2 of 5 stars Reviewed July 5, 2014

I should start saying I am not a complainer or picky hotel guest. But this time I need to be fair with people considering to book this specific hotel. Actually I read some bad reviews and decided to ignore - but it was Essence festival dates and had not too many choices. I created a list of what dissapointed me,... More

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Karayan W, General Manager at Holiday Inn Express New Orleans East, responded to this review

Dear Godh, First, thank you for taking the time to provide us with your feedback. I am so sorry to hear that you were not pleased with your stay here. You have our sincere apology for making you feel uncomfortable in anyway with our service, as we strive very hard to provide the best experience possible. We are happy to... More

Louisville, KY
Senior Contributor
43 reviews 43 reviews
11 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed June 12, 2014

This has to be one of the best places for the price we have stayed in. The King size bed was comfortable and the ability to select your pillow preference was a new treat. Everything we saw was very clean and well kept. The breakfast was fantastic both mornings, with different meat choices each day. The breakfast area was large.... More

Was this review helpful? Yes 1
Karayan W, General Manager at Holiday Inn Express New Orleans East, responded to this review

Dear Louisville_KYHga, Thank you for providing us with such wonderful feedback! Seeing reviews like this is always rewarding for our staff. I am happy to hear you enjoyed breakfast, cleanliness, the staff and the pillows. We now have a new pillow standard, which still allows the soft/firm option, but with larger, even more comfortable pillows. Can't wait to see how... More

Lisbon, Portugal
Senior Contributor
28 reviews 28 reviews
14 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed May 27, 2014

The hotel is not very central but having a car, I did not see that as a problem. The staff is very friendly and made suggestions how to go to town centre, where to park, etc. Hotel is nice, clean, good car park at the standadrd Holiday inn express level. No surprises.

Was this review helpful? Yes 1
Karayan W, General Manager at Holiday Inn Express New Orleans East, responded to this review

Dear Joao R, Thank you for taking time to complete our survey, and all the nice compliments:) Happy we could be helpful and informative during your New Orleans visit. Also, we are happy there were no "surprises" re: the Brand Standards..as we all strive to provide the consistency of Great Hotels Guest Love. More

south staffs
Senior Contributor
40 reviews 40 reviews
37 hotel reviews
29 helpful votes 29 helpful votes
3 of 5 stars Reviewed May 3, 2014

Not bad but lacking in some areas notably breakfast when items ran out without replacement, and no fruit . Bus to downtown outside but took some time. Local eating places but difficult to walk to. Small outside pool

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IHGCare, Guest Relations Manager at Holiday Inn Express New Orleans East, responded to this review

Dear joebloggsSouthStaffs, Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We are sorry for the shortfalls you have experienced during your stay. Your comments are highly valuable and will assist us in our continuous efforts to maintain and improve the service level we aim for. Thank you... More

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Additional Information about Holiday Inn Express New Orleans East

Address: 7049 Bullard Ave, New Orleans, LA 70128
Phone Number:
Location: United States > Louisiana > New Orleans
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express New Orleans East 2.5*
Number of rooms: 87
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Also Known As:
Holiday Inn Express New Orleans East Hotel New Orleans
Holiday Inn New Orleans
New Orleans Holiday Inn

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