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Country Inn & Suites New Orleans French Quarter

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315 Magazine Street, New Orleans, LA 70130
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Country Inn & Suites New Orleans French Quarter
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Country Inn & Suites New Orleans French Quarter
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2,293 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Dallas, Texas
Contributor
17 reviews 17 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed yesterday NEW

This hotel had a lot of positives. It was in a great location and easy to walk to French Quarter, River area and WWII museum. The room was clean and not loud. The only negative was the front desk check in clerk. She was quite adamant at not letting anyone check in before the 4:00 check in time. For the... More 

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Melbourne, Australia
Contributor
12 reviews 12 reviews
8 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 days ago NEW

Great location only about 100 metres to the more noisier French Quarters. All that you would need in a hotel. Good gym, pools and serviceable amenities. Good breakfast options which was a nice change from many US hotels. Reception staff need to realize they are the first people guests meet. Need to cheer up and not look as though they... More 

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Mike-Larose, General Manager at Country Inn & Suites New Orleans French Quarter, responded to this review

While I am glad you had a good time visiting New Orleans, I am disappointed to hear that our service was not up to our usual standards. I know our team prides itself on great service, and always shoots to give the best experience in the city - but it sounds like we missed the mark here. Thank you for... More 

Melbourne, Australia
Top Contributor
72 reviews 72 reviews
11 hotel reviews
60 helpful votes 60 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

As an experienced traveller and reviewer here, I felt disappointed with this hotel. I originally booked for 5 nights, but checked out after just one night and found another hotel. Price was exorbitant because of jazz fest $400+ a night and I don't feel this hotel lived up to that price tag. My room was noisy even though I was... More 

Was this review helpful? Yes 1
Mike-Larose, General Manager at Country Inn & Suites New Orleans French Quarter, responded to this review

Darren, I apologize for your experience not meeting expectations. We always strive for 5 star experiences, and it sounds like this stay has fallen short of that goal for us. I will be sure to use the feedback as a learning experience for the team, and hope if you return to New Orleans you can consider us for another chance... More 

Edmonton, Canada
Contributor
12 reviews 12 reviews
8 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

I have just returned from a 10 night stay at this hotel. Check in was very fast, friendly and efficient. (The cookies at the front desk are a nice touch!) All the staff I encountered were very friendly and cheerful. The concierge was especially good and helpful. I found the location of the hotel to be excellent. It is a... More 

Was this review helpful? Yes 1
Mike-Larose, General Manager at Country Inn & Suites New Orleans French Quarter, responded to this review

Thanks for sharing the extensive feedback! We really appreciate hearing how guest stays went, so we can keep the great things going, and catch any hiccups immediately. I apologize about the AC noise, and will follow up with our Front Office and Engineering team. More 

Kristiansand, Vest-Agder, Norway
Top Contributor
62 reviews 62 reviews
14 hotel reviews
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

Close to Canal Street, quiet rooms, very good air condition. Breakfast was boring, we skipped eating here the second day. But the concierge really bent over backwards to help us get a swamp tour, even though most had been cancelled due to rain early in the day. Made Our trip Complete!

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Mike-Larose, General Manager at Country Inn & Suites New Orleans French Quarter, responded to this review

Sounds like a great time, other than some rain! I will be sure to share the kind words with the concierge team and let them know that you really appreciated getting to take the tour! Thank you for taking the time to share. More 

Petaluma, California
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 6 days ago NEW

Comfortable and convenient to the French Quarter and the WWII Museum. Nice to be able to walk most of the places we wanted to see. Decent hot breakfast included. Room was smallish but still workable. The staff was very friendly. Overall, I'd return.

Was this review helpful? Yes 1
Mike-Larose, General Manager at Country Inn & Suites New Orleans French Quarter, responded to this review

Glad to hear you had a good stay with us, and we hope you get to take a return trip to explore the city some more! Thank you for taking the time to share your feedback. More 

Sunny Cal
Reviewer
5 reviews 5 reviews
3 hotel reviews
4 of 5 stars Reviewed 6 days ago NEW

The staff really made our stay a delight. They were very personable, conscientious and offered advice that proved helpful. The pool area is gardenlike and serene (maybe a little warmer though please). Brittane, Eric, Corey, Bryan @ Front desk, Jason @ bar were wonderful. Our only problem was that a bag of beads and other items was "thrown away?" on... More 

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Mike-Larose, General Manager at Country Inn & Suites New Orleans French Quarter, responded to this review

I am excited to see so many names of team members that were able to help make your stay with us special! I will be sure to give them big pats on the back. I also apologize about the mixup with the beads. I hope that when you return to New Orleans you can give us another chance to give... More 

Chicago, Illinois
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

First off, the people in New Orleans are low key and not real go-getters (or uptight like us midwesterners). That is the culture and the front desk staff reflect that, as well. They are wonderfully helpful and kind in a matter of fact way, not phony cheerful or in your face PROFESSIONAL. We liked the hotel and the room very... More 

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