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Hilton Garden Inn New Orleans French Quarter/CBD

3.0 of 5 821 Gravier Street, New Orleans, LA 70112
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Hilton Garden Inn New Orleans French Quarter/CBD
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Hilton Garden Inn New Orleans French Quarter/CBD
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585 reviews from our community

Traveler rating
    200
    243
    101
    25
    16
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103
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Hilton Garden Inn New Orleans French Quarter/CBD
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New Orleans, Louisiana
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed September 29, 2010

I stayed at the Hilton Garden Inn French Quarter as a solo female traveller, and thought it was great. I had a problem with the online booking company, but the hotel staff were able to sort it out very quickly, and the hotel staff were very friendly generally. Rooms were clean and comfortable, and the hotel is in a great... More 

Was this review helpful? Yes 1
MMAC2010, General Manager at Hilton Garden Inn New Orleans French Quarter/CBD, responded to this review

Dear Valued Guest, Thank you for sharing these fabulous comments on your recent visit to our hotel. Truly, it makes it all worth the while. You will be delighted to hear our high speed is dynamite....and the fitness center should be complete in the next 21 days. If your travels have you visiting our area again, it would be our... More 

Rancho Cucamonga, California
Senior Contributor
47 reviews 47 reviews
13 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed September 23, 2010

We checked into this hotel last Saturday night and were immediately upgraded to a corner suite. The room was outstanding, and the front desk personnel were helpful and friendly. There is valet parking at the hotel. It is a short walk to Bourbon St. and most sites in the French Quarter. We walked to Jackson Square for beignets, and along... More 

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Atlanta, Georgia
Senior Contributor
48 reviews 48 reviews
42 hotel reviews
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed August 24, 2010

Stayed for a weekend with 6 other people. Can’t beat the price for the location. Breakfast was more than you get at most and in New Orleans fashion served until noon. Rooms and lobby completely in line with a Hilton Garden Inn and were very clean. Staff was helpful and gracious.

Was this review helpful? Yes
GabbyBatonRouge, VP of Sales at Hilton Garden Inn New Orleans French Quarter/CBD, responded to this review

Many thanks for taking the time to share you experience while staying at our hotel, the Hilton Garden Inn New Orleans French Quarter/CBD! We do hope that you will again choose us when your travels have you returning to the Crescent City! All the very best, Sarah Gagnon VP Sales HRI Lodging, Inc. More 

Houston, Texas
Senior Contributor
34 reviews 34 reviews
21 hotel reviews
39 helpful votes 39 helpful votes
3 of 5 stars Reviewed August 6, 2010

Great service. Everyone was super friendly to me. Actually, hotel staff was much nicer than other hotels I have stayed at in New Orleans recently (and those were 5-star hotels!)... Hilton Diamond member ... so got breakfast for free. Nice hot made-to-order breakfast. you can get omelettes, eggs, sausage, pancakes, breakfast potatoes, etc. Not sure I would have paid $12.95... More 

Was this review helpful? Yes
MMAC2010, General Manager at Hilton Garden Inn New Orleans French Quarter/CBD, responded to this review

Dear Valued Diamond Member, Thank you for the accolades directed to our team members. We take a great deal of pride in the huge number of Diamond members our property services and truly, we appreciate all the great feedback you share. Thought I would let you know the new materials for our total fitness refurbishment have begun to arrive....complete with... More 

Hamburg, NY USA
Senior Contributor
22 reviews 22 reviews
7 hotel reviews
19 helpful votes 19 helpful votes
2 of 5 stars Reviewed August 1, 2010

I booked a couple nights at the HGI FQ last weekend for my family and had a mixed experience. We had booked the Southern Summer Rate. A rate that included valet parking, a movie, popcorn and 2 sodas. We arrived Friday evening around 7:30pm. The valet parking was easy enough, check-in is on the 14th floor. Got there, waited a... More 

Was this review helpful? Yes 1
GabbyBatonRouge, VP of Sales at Hilton Garden Inn New Orleans French Quarter/CBD, responded to this review

We apologize for the less than perfect stay you experienced during your stay. We appreciate you sharing with us the issues with your room and will work on the straight away. We are pleased to announce the hotel is upgrading it's wifi/internet services shortly to remedy and further issues. I hope that you will give us the chance to leave... More 

Alexandria, VA
Top Contributor
68 reviews 68 reviews
20 hotel reviews
50 helpful votes 50 helpful votes
4 of 5 stars Reviewed June 4, 2010

This was a very nice hotel, close to the French Quarter (about 3 blocks from Bourbon and Canal). The staff was so nice and helpful. The rooms are fairly large--we requested two queens (one for husband and me; the other for our college-age son), and still had plenty of room. There was a fridge, and a safe. Our room didn't... More 

Was this review helpful? Yes
GabbyBatonRouge, VP of Sales at Hilton Garden Inn New Orleans French Quarter/CBD, responded to this review

Dear valued Guest: Many, many thanks for the great review you recently posted about our hotel, the Hilton Garden Inn New Orleans French Quarter/CBD! Your praise and satisfaction is why we do what we do for a living. I do hope that you will once again choose my hotel when travels bring you to the Crescent City again. All the... More 

washington
Top Contributor
52 reviews 52 reviews
7 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed May 23, 2010

Just got back from a vacation in New Orleans. This hotel's location was perfect. It was close to Bourbon St. without the noise and the craziness. It was clean and their breakfast was very good. We tried to go to the pool which is really small but it was so windy up there on the roof. Our room was quite... More 

Was this review helpful? Yes
GabbyBatonRouge, VP of Sales at Hilton Garden Inn New Orleans French Quarter/CBD, responded to this review

Dear valued Guest: Many, many thanks for the great review you recently posted about our hotel, the Hilton Garden Inn New Orleans French Quarter/CBD! Your praise and satisfaction is why we do what we do for a living. I do hope that you will once again choose my hotel when travels bring you to the Crescent City again. All the... More 

Dublin
Senior Contributor
32 reviews 32 reviews
18 hotel reviews
68 helpful votes 68 helpful votes
4 of 5 stars Reviewed May 14, 2010

We booked this hotel for 4 nights in mid March. The hotel is well located (just a few minutes stroll from Bourbon Street) for a good price. The room was standard for an HGI. The staff was very friendly at check-in. The area around the hotel is a bit quiet at the weekends/night, but I felt safe enough walking around.... More 

Was this review helpful? Yes
Irvine, California
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed April 25, 2010

My wife and daughter and I stayed here for 2 nights just after Easter. We were surprised to find a hair styling flat iron missing after returning to our room. We contacted the hotel manager to report this and got a luke warm response; understandable since it's just a $70 item. Then after checking out my daughter looks through her... More 

Was this review helpful? Yes 1
SParker2, General Manager at Hilton Garden Inn New Orleans French Quarter/CBD, responded to this review

Thank you for taking a moment to comment regarding your stay with us. We appreciate our guests’ comments as this is the best way for us to continue to improve our operation. We strive to provide exceptional service, however in your case we fell short of this goal. Please accept my deepest apologies and know your comments were reviewed with... More 

Anchorage, Alaska
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed April 22, 2010

We picked the Hilton Garden Inn because of the great reviews on Trip Advisor. We rented two king suites for two couples and paid in advance with no refund. The service was great and one of the rooms was fine. The other suite was just so-so. Both were quiet. The pool was crowded and noisy, even though we were between... More 

Was this review helpful? Yes
SParker2, General Manager at Hilton Garden Inn New Orleans French Quarter/CBD, responded to this review

Thank you for choosing to stay with us. I am pleased to hear you enjoyed the service provided by our team, yet disappointed to learn the pool was crowded and noisy minimizing what is usually a pleasureable experience. We hope to see you again, soon! More 

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Additional Information about Hilton Garden Inn New Orleans French Quarter/CBD

Address: 821 Gravier Street, New Orleans, LA 70112
Phone Number:
Location: United States > Louisiana > New Orleans > Central Business District
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hilton Garden Inn New Orleans French Quarter/CBD 3*
Number of rooms: 155
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Also Known As:
Hilton Garden Inn New Orleans French Quarter/Cbd Hotel New Orleans
Hilton Garden Inn Cbd
Hilton New Orleans
New Orleans Hilton
Hotel Style:
#48 Business Hotel in New Orleans
#57 Romantic Hotel in New Orleans

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