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Hilton Garden Inn New Orleans French Quarter/CBD

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821 Gravier Street, New Orleans, LA 70112
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1 room 1 guest
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Hilton Garden Inn New Orleans French Quarter\/CBD
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722 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Hilton Garden Inn New Orleans French Quarter/CBD
See the most recent reviews
Frisco, North Carolina
Level Contributor
8 reviews
4 of 5 stars Reviewed December 29, 2013

Very nice facility with cordial and helpful staff. Only two blocks to the trolley makes accessing the French Quarter, Jackson Square, aquarium and WWII museum convenient. A little far to the music on Frenchman other than trolley, but late night return requires a cab or long walk.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Kristi T, General Manager at Hilton Garden Inn New Orleans French Quarter/CBD, responded to this review

Thanks for letting us know that you encountered our wonderful staff and enjoyed our facility. That's key to making sure you enjoy your visit! We hope you make your way back to New Orleans in the near future. Warm Regards, Kristi Taglauer More 

Spencer, NC
Level Contributor
36 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed December 26, 2013

This hotel is very clean and the staff were friendly and helpful. The location is great....steps away from all the streetcars. This is cool, because you can go to the Garden District or the other direction to City Park and Botanical Gardens. You can walk two blocks to the French Quarter, where you have to catch the street musicians. Have... More 

Was this review helpful? Yes
Kristi T, General Manager at Hilton Garden Inn New Orleans French Quarter/CBD, responded to this review

It was great of you to share all of these wonderful traveler tips from your visit. We want to thank you for your great review of our hotel and especially our team at the Hilton Garden Inn French Quarter. Here's hoping you have a fabulous holiday season and hurry back to New Orleans! Kristi Taglauer, General Manager More 

Bristol, United Kingdom
1 review
4 of 5 stars Reviewed December 16, 2013

I stayed for 4 nights during a business trip to New Orleans. The location was great with a short walk into the french quarter and to the convention centre. The staff were unbelievably helpful and friendly and the rooms spacious and clean. For me it was a little bit noisy, I could here people next door and also road noise... More 

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Kristi T, General Manager at Hilton Garden Inn New Orleans French Quarter/CBD, responded to this review

It warms our hearts to know that you enjoyed the hotel especially our team!! Do know that we're here to make sure you are satisfied so we are always willing to relocate your room if noise presents an issue. Thanks for staying with us and come back soon! Kristi Taglauer, General Manager More 

Sheffield, UK
Level Contributor
378 reviews
131 hotel reviews
common_n_hotel_reviews_1bd8 286 helpful votes
3 of 5 stars Reviewed December 14, 2013

This is an average hotel near the French quarter. If you stayed at the Hotel and you did not know it was a Hilton you would not have guessed it. The hotel is over a car park and the reception desk is located on the 11th floor. The rooms are average standard for US chain hotels. The central heating unit... More 

Was this review helpful? Yes
ChateauB, General Manager at Hilton Garden Inn New Orleans French Quarter/CBD, responded to this review

We really appreciate you taking the time to post your comments about your recent stay with us. Our hotel is indeed part of a large family of hotels but our staff works to demonstrate friendly and efficient service to set us apart from the rest. It was great that you found that to be true! Safe Travels and we hope... More 

Fort Washington, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed December 8, 2013

We thoroughly enjoyed our stay at this hotel during the 40th annual Bayou Classic and will definitely stay at this location during our next visits to New Orleans. The hotel staff was professional. Check-in, check-out was efficiently handled. Breakfast was delicious. My luggage was inadvertently left at the airport in Washington, DC. The hotel staff was persistent in working with... More 

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 1
Kristi T, General Manager at Hilton Garden Inn New Orleans French Quarter/CBD, responded to this review

Yes! Our team takes great pride in knowing your visit to the Hilton Garden Inn French Quarter was so enjoyable. I am so sorry that you had to deal with lost luggage but I am excited to know that our folks were diligent in assisting with the recovery. See you for the next Bayou Classic if not sooner! Kristi Taglauer,... More 

Fort McMurray
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed December 6, 2013

For our weekend visit to New Orleans we chose to stay in the French Qtrs. area. Not ever being there before we chose the Hilton because of the reputation of the hotel for cleanliness and professional staff. We were not disappointed. The Hilton Garden Inn / New Orleans French Quarters / CBD is a short distance to the street car... More 

Was this review helpful? Yes 1
Kristi T, General Manager at Hilton Garden Inn New Orleans French Quarter/CBD, responded to this review

I couldn't have said it better myself! When you want a great hotel stay in New Orleans the Hilton Garden Inn French Quarter offers "clean rooms, great staff and a good nights sleep". Thanks for the great review. Hope you're in New Orleans again soon! Kristi Taglauer, General Manager More 

Chicago, Illinois
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed December 5, 2013

I was shocked at the calibre of this hilton.Honestly shocked! We couldnt find the hotel at first and then found the pea sized entrance near the car park. And then the reception was on the 3rd floor. I have stayed at hiltons around the world but this was unexpected. But the location was convenient to everywhere we wanted to go.... More 

Was this review helpful? Yes
Kristi T, General Manager at Hilton Garden Inn New Orleans French Quarter/CBD, responded to this review

Yes, you are right. There is very little real estate in downtown New Orleans and our physical entrance at street level was already in existence when the hotel opened in 2004. I am so sorry for any confusion this may have caused you. We've tried to mark it well with neon signage, street level signage and hotel flags. We'll continue... More 

Boston, Massachusetts
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed December 2, 2013

I stayed at the Hilton Garden Inn, New Orleans French Quarter/CBD, in November 2013. The Front Desk Staff were very pleasant, helpful and informative! Housekeeping on the 14th floor were excellent - my room was always cleaned soon after I left in the morning; it was always well stocked with supplies, extra towels and bed sheets were changed daily (at... More 

Was this review helpful? Yes
Kristi T, General Manager at Hilton Garden Inn New Orleans French Quarter/CBD, responded to this review

We appreciate you posting your glowing review of the Hilton Garden Inn French Quarter! Our team members take pride offering our guest's an outstanding experience. It really means a lot when you let us know! Thanks for staying with us, Kristi Taglauer, General Manager More 

Atlanta
Level Contributor
25 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed December 1, 2013

We stayed here the week before Thanksgiving. This was a family trip with our two teenagers. We had plenty of room. The room was clean and the location was great. It was an easy walk to everything. Bourbon Street and the French Quarter are within walking distance and the streetcars are a quick walk. Our 12th floor room did not... More 

Was this review helpful? Yes
Kristi T, General Manager at Hilton Garden Inn New Orleans French Quarter/CBD, responded to this review

We know how precious family vacations are and it was fantastic news that you an your family enjoyed the Hilton Garden Inn French Quarter! Our pool deck gives you almost a 360* view of the city and makes a great photo op. Have wonderful holidays and come back to us soon! Kristi Taglauer, General Manager More 

Fresno, California
Level Contributor
70 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed November 25, 2013

I stayed here recently on a business/pleasure trip. The hotel had clean rooms which were spacious. The location was pretty good with a 2 block walk to bourbon street. The valet service was timely. There was free wifi. The only complaint I had was that I requested a room with 2 queen beds and got one with 1 king so... More 

Was this review helpful? Yes
Kristi T, General Manager at Hilton Garden Inn New Orleans French Quarter/CBD, responded to this review

It was great of you to take the time to tell us how much you enjoyed are clean, comfortable and convenient location. I am so sorry that we were not able to accommodate your bed type request. I'd love the opportunity to make it up to you the next time you're traveling to New Orleans. Here's hoping we get the... More 

Hotel Review Summarization

What travelers say

  • Very nice(5)
  • Bourbon street(5)
  • Great location(3)
  • Rooftop pool(3)
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