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Hilton Garden Inn New Orleans French Quarter/CBD

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821 Gravier Street, New Orleans, LA 70112
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Hilton Garden Inn New Orleans French Quarter/CBD
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Hilton Garden Inn New Orleans French Quarter/CBD
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636 reviews from our community

Traveler rating
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    112
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Hilton Garden Inn New Orleans French Quarter/CBD
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Dyersburg, Tennessee
Senior Contributor
28 reviews 28 reviews
22 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed July 6, 2013

We stayed one night here,with no problems. The staff was very friendly with check in being on the 11th floor. The hotel rooms are currently being remodeled in which they need it. The rooms are very dated but i observed the plans for the rooms and after they are done will be very trendy. The pool on the roof is... More 

Was this review helpful? Yes
Kristi T, General Manager at Hilton Garden Inn New Orleans French Quarter/CBD, responded to this review

We're glad you enjoyed all the great things that the Hilton Garden Inn French Quarter has to offer like a great staff in a superb location. We are very excited about our renovation and are even more excited to have some of our renovated rooms available in just a few weeks! We would love to have you back to see... More 

clinton, in
1 review
5 of 5 stars Reviewed July 5, 2013

This hotel met all expectations. I have never been to New Orleans and was somewhat apprehensive in my stay in this area. However, the security, cleanliness and kindness of your staff made this visit much more than I expected. Thank you Hilton Garden Inn.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Kristi T, General Manager at Hilton Garden Inn New Orleans French Quarter/CBD, responded to this review

Thank you! We appreciate you taking a moment to let us know you enjoyed your visit at the Hilton Garden Inn French Quarter. Please bring your family back soon! Kristi Taglauer, General Manager More 

Bonaire, United States
1 review
5 of 5 stars Reviewed June 24, 2013

Cookies were delicious. The staff was very helpful and kind. Very good location for easy access to entertainment and eating. Very clean facility and well-maintained. Room was nice and roomy and very quiet. No problems upon check-in or check-out. Didn't know about the $3 daily charge for the in-room safe. I realy think that should be a free service provided... More 

Review collected in partnership with Hilton Garden Inn

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Kristi T, General Manager at Hilton Garden Inn New Orleans French Quarter/CBD, responded to this review

Thanks for taking the time to post your review. So glad you enjoyed the afternoon cookies! It was great to see that you enjoyed your visit to the Hilton Garden Inn French Quarter. Please come visit us again soon! Kristi Taglauer, General Manager More 

A TripAdvisor Member
3 of 5 stars Reviewed June 21, 2013

Hotel was nice everyone helpful but the room ac unit needed cleaning filters were very dusty and extremely noisy. Hard to sleep through the night. Bed was adjustable for comfort, linens were soft to sleep on. Hotel was within walking distance to many great places to eat and things to see.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 1
Kristi T, General Manager at Hilton Garden Inn New Orleans French Quarter/CBD, responded to this review

I am so sorry that you dealt with this noise issue during your stay but I appreciate you letting us know so we can get that taken care of. We know a great nights sleep is important so you can be refreshed and ready to go. Please come see us again soon as we'll be finishing our renvoation at the... More 

Monroe, LA, United States
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed June 20, 2013

I was given a suite reservation which was switched to a double bed type room. My four year old twins had to sleep on the floor on a pallet because the staff couldn't find a cot. It took them over an hour after nine at night to find the pallet. The manager stayed on the phone on a personal call... More 

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 1
Kristi T, General Manager at Hilton Garden Inn New Orleans French Quarter/CBD, responded to this review

Thank you for sharing your comments and since we have already corresponded about this issue under seperate cover, I am confident that you would be happy to visit us again. Rest assured that this hotel does not in any way participate in any such practice and that this issue has been addressed with our staff members. I appreciate you bringing... More 

Bonaire
Senior Contributor
27 reviews 27 reviews
15 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed June 18, 2013

This hotel sits in a good spot. Perfect walking distance to Bourbon and Canal Streets. Close to a pharmacy (CVS) if you need your meds or something else you may have forgotten. Rates are cheaper Sun-Thur and you have a better chance of getting your room type/floor pick--I don't like being too high up. Very quiet; extremely clean and well-kept.... More 

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Kitchener, Canada
Top Contributor
105 reviews 105 reviews
75 hotel reviews
54 helpful votes 54 helpful votes
4 of 5 stars Reviewed June 18, 2013

this hilton garden inn is located in an ideal location for visitors/tourists. Canal and Bourbon Streets right around the corner. Parking is steep but its at a premium in the area and valet very convenient. Staff was friendly. Rooms are very spacious and relatively updated. I would stay here again if in the area. Definitely recommended.

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Lowell, United States
1 review
4 of 5 stars Reviewed June 17, 2013

The Hotel is right near everything we wanted to do in New Orleans. Very Clean, Helpful friendly service, had everything we needed. Will definitely do it again with this Hotel. Had no issues with any part of our stay. Rely enjoyed it.

Review collected in partnership with Hilton Garden Inn

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Sydney, Australia
Top Contributor
84 reviews 84 reviews
37 hotel reviews
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed June 17, 2013

We stayed at this hotel for 4 nights and enjoyed it thoroughly. The location is excellent, close to Canal Street, Bourbon Street and the French Quarter, but very quiet. The staff are really friendly and helpful, particularly the bellmen. Breakfast was very good each day. One minor annoyance was the $3 daily charge for use of the in-room safe. I... More 

Was this review helpful? Yes 2
Dallas, Texas
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed June 15, 2013

The young woman at the front desk was very accomdating. We had to leave a day early and she was very kind and helpful. The entire staff was most helpful and the location is great!! Be sure to ask for King to help with tours and information!! He was super!

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 1
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