We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Hilton Garden Inn New Orleans French Quarter/CBD

Hotel deals
Hotel website
821 Gravier Street, New Orleans, LA 70112
Special Offer
Get Double HHonors Points
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 8 more sites!
Hilton Garden Inn New Orleans French Quarter/CBD
Professional photos View all
Browse nearby
Hilton Garden Inn New Orleans French Quarter/CBD
Write a Review

665 reviews from our community

Traveler rating
    227
    275
    115
    31
    17
See reviews for
119
232
36
125
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (111)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Any
English first
  • All months
    (665)
  • Mar-May only
    (192)
  • Jun-Aug only
    (142)
  • Sep-Nov only
    (161)
  • Dec-Feb only
    (170)
All months
There are newer reviews for Hilton Garden Inn New Orleans French Quarter/CBD
See the most recent reviews
Los Angeles, California
Top Contributor
72 reviews 72 reviews
20 hotel reviews
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed January 1, 2014

Interesting hotel with the lobby on the 11th floor! To go above that to the guest rooms requires and guest key... definitely a safety measure. Great Hilton people, happy and helpful even working on Christmas! Food in restaurant is surprisingly good if limited and the facility is immaculate! Handsome lobby and great rooms... nice location, walking distance to the French... More 

Was this review helpful? Yes
Kristi T, General Manager at Hilton Garden Inn New Orleans French Quarter/CBD, responded to this review

Thank you for taking the time to share your review of your recent visit to the Hilton Garden Inn French Quarter - CBD. We are so excited to hear that you enjoyed everything from the food to the facility and staff!! Come back to us soon, Kristi Taglauer, General Manager More 

Spanish Fort, AL, United States
2 reviews
5 of 5 stars Reviewed January 1, 2014

The rooms and other facilities are clean and modern. The staff is super friendly and helpful. Arrival is a bit unusual. After dropping your car at the valet, you have to go the the 11th Floor to check in. The rooms are on floors above the lobby. Don't miss the view from the pool deck on top of the building.... More 

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Kristi T, General Manager at Hilton Garden Inn New Orleans French Quarter/CBD, responded to this review

I will be sure to share you kind comments with our team. Our staff wants to make sure you have a great visit so thanks for letting us know! Warm Regards, Kristi Taglauer, General Manager More 

Philadelphia, United States
1 review
4 of 5 stars Reviewed December 31, 2013

Comfortable accomodations in a prime location, halfway between the French Quarter and the Garden District. Streetcar access is at the end of the block, and the river a short walk away. Pool and gym facilities are disappointing

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Kristi T, General Manager at Hilton Garden Inn New Orleans French Quarter/CBD, responded to this review

Thanks for staying with us and taking a moment to review our hotel. We're so glad you enjoyed the convenience of our location to all the wonderful transportation and sites nearby. I apologize that you were disappointed with the fitness center and pool area. If you need more just let us know, we can direct you to area facilities that... More 

Senior Contributor
36 reviews 36 reviews
8 hotel reviews
29 helpful votes 29 helpful votes
3 of 5 stars Reviewed December 29, 2013

Your visit my brother for Christmas in my tire family. Customer service for the most part was good. During the week the staff at the restaurant were amazing on the weekend miss you completely over. Housekeeping was a below par. When i walked in my room someones stalking /panty hose were laying on the floor. Then they never refilled our... More 

Was this review helpful? Yes
Frisco, North Carolina
Senior Reviewer
8 reviews 8 reviews
4 of 5 stars Reviewed December 29, 2013

Very nice facility with cordial and helpful staff. Only two blocks to the trolley makes accessing the French Quarter, Jackson Square, aquarium and WWII museum convenient. A little far to the music on Frenchman other than trolley, but late night return requires a cab or long walk.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Kristi T, General Manager at Hilton Garden Inn New Orleans French Quarter/CBD, responded to this review

Thanks for letting us know that you encountered our wonderful staff and enjoyed our facility. That's key to making sure you enjoy your visit! We hope you make your way back to New Orleans in the near future. Warm Regards, Kristi Taglauer More 

Spencer, NC
Senior Contributor
36 reviews 36 reviews
9 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed December 26, 2013

This hotel is very clean and the staff were friendly and helpful. The location is great....steps away from all the streetcars. This is cool, because you can go to the Garden District or the other direction to City Park and Botanical Gardens. You can walk two blocks to the French Quarter, where you have to catch the street musicians. Have... More 

Was this review helpful? Yes
Kristi T, General Manager at Hilton Garden Inn New Orleans French Quarter/CBD, responded to this review

It was great of you to share all of these wonderful traveler tips from your visit. We want to thank you for your great review of our hotel and especially our team at the Hilton Garden Inn French Quarter. Here's hoping you have a fabulous holiday season and hurry back to New Orleans! Kristi Taglauer, General Manager More 

Bristol, United Kingdom
1 review
4 of 5 stars Reviewed December 16, 2013

I stayed for 4 nights during a business trip to New Orleans. The location was great with a short walk into the french quarter and to the convention centre. The staff were unbelievably helpful and friendly and the rooms spacious and clean. For me it was a little bit noisy, I could here people next door and also road noise... More 

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Kristi T, General Manager at Hilton Garden Inn New Orleans French Quarter/CBD, responded to this review

It warms our hearts to know that you enjoyed the hotel especially our team!! Do know that we're here to make sure you are satisfied so we are always willing to relocate your room if noise presents an issue. Thanks for staying with us and come back soon! Kristi Taglauer, General Manager More 

Sheffield, UK
Top Contributor
289 reviews 289 reviews
124 hotel reviews
284 helpful votes 284 helpful votes
3 of 5 stars Reviewed December 14, 2013

This is an average hotel near the French quarter. If you stayed at the Hotel and you did not know it was a Hilton you would not have guessed it. The hotel is over a car park and the reception desk is located on the 11th floor. The rooms are average standard for US chain hotels. The central heating unit... More 

Was this review helpful? Yes
ChateauB, General Manager at Hilton Garden Inn New Orleans French Quarter/CBD, responded to this review

We really appreciate you taking the time to post your comments about your recent stay with us. Our hotel is indeed part of a large family of hotels but our staff works to demonstrate friendly and efficient service to set us apart from the rest. It was great that you found that to be true! Safe Travels and we hope... More 

Fort Washington, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 8, 2013

We thoroughly enjoyed our stay at this hotel during the 40th annual Bayou Classic and will definitely stay at this location during our next visits to New Orleans. The hotel staff was professional. Check-in, check-out was efficiently handled. Breakfast was delicious. My luggage was inadvertently left at the airport in Washington, DC. The hotel staff was persistent in working with... More 

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 1
Kristi T, General Manager at Hilton Garden Inn New Orleans French Quarter/CBD, responded to this review

Yes! Our team takes great pride in knowing your visit to the Hilton Garden Inn French Quarter was so enjoyable. I am so sorry that you had to deal with lost luggage but I am excited to know that our folks were diligent in assisting with the recovery. See you for the next Bayou Classic if not sooner! Kristi Taglauer,... More 

Fort McMurray
Reviewer
5 reviews 5 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed December 6, 2013

For our weekend visit to New Orleans we chose to stay in the French Qtrs. area. Not ever being there before we chose the Hilton because of the reputation of the hotel for cleanliness and professional staff. We were not disappointed. The Hilton Garden Inn / New Orleans French Quarters / CBD is a short distance to the street car... More 

Was this review helpful? Yes 1
Kristi T, General Manager at Hilton Garden Inn New Orleans French Quarter/CBD, responded to this review

I couldn't have said it better myself! When you want a great hotel stay in New Orleans the Hilton Garden Inn French Quarter offers "clean rooms, great staff and a good nights sleep". Thanks for the great review. Hope you're in New Orleans again soon! Kristi Taglauer, General Manager More 

Questions? Get answers from hotel staff and past guests. Ask a question

399 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (61)
Viewed
Room/suite (18)
Viewed
Hotel & grounds (14)
Viewed
Bathroom (5)
Viewed
View from room (1)
Viewed
Pool/beach area (6)
Viewed
Dining (2)
Viewed
Other (15)

Expert photos: Taken by TripAdvisor travel experts

Viewed
All expert photos (317)
Viewed
Amenities (65)
Viewed
Double Queen Room (36)
Viewed
Other (35)
Viewed
Pool (20)
Viewed
Restaurants and Bars (21)
Viewed
Standard King Room (35)
Viewed
Suite (49)
Viewed
The Hotel (56)

Management photos: Courtesy of the property manager

Viewed
All management photos (21)
Viewed
Dining (5)
Viewed
Hotel & grounds (5)
Viewed
Pool/beach area (2)
Viewed
Room/suite (4)
Viewed
Business center/function rooms (1)
Viewed
Bathroom (1)
Viewed
Other (3)
Check In Check Out
Show Prices
Hotels you might also like...
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities