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Hilton Garden Inn New Orleans French Quarter/CBD

3.0 of 5 821 Gravier Street, New Orleans, LA 70112
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Hilton Garden Inn New Orleans French Quarter/CBD
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Hilton Garden Inn New Orleans French Quarter/CBD
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624 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Hilton Garden Inn New Orleans French Quarter/CBD
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Chapel Hill, NC
Top Contributor
92 reviews 92 reviews
14 hotel reviews
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed November 12, 2013

Nice, quiet and safe location for the hotel and very near the French Quarter. It is only a couple blocks from Bourbon Street and a Starbucks, if you are a coffee drinker. Easy walk to any place in the French Quarter, Jackson Square and several running routes are available from this area of town.

Was this review helpful? Yes
Kristi T, General Manager at Hilton Garden Inn New Orleans French Quarter/CBD, responded to this review

So glad you enjoyed the convenience of our location at the Hilton Garden Inn French Quarter to access so many New Orleans favorites. We're equally happy that you were able to work on staying fit with access to good running routes! Keep up the exercise and thanks for the review, Kristi Taglauer, General Manager More 

Baltimore, Maryland
Senior Contributor
40 reviews 40 reviews
11 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed November 10, 2013

This was a great choice for our vacation in NOLA! The location is great (only 2 blocks from Bourbon Street), allowing us to walk to virtually everything we wanted to do in the downtown/French Quarter area including heading to the Pelicans game, exploring Bourbon street and enjoying dinner at Emeril's. The rooms were clean and spacious, and the bed was... More 

Was this review helpful? Yes
Kristi T, General Manager at Hilton Garden Inn New Orleans French Quarter/CBD, responded to this review

Thanks for making our day! Our staff at the Hilton Garden Inn French Quarter works really hard to make sure each and every guest is satisfied and we thank you for letting us know that you were! Safe Travels, Kristi Taglauer, General Manager More 

Houston, Texas
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed November 5, 2013

Two blocks away from Bourdon with great hotel staff and very clean, spacey rooms. We were here for Halloween and had a great time with awesome access to our hotel. I will definitely stay here again...no doubt!

Review collected in partnership with Hilton Garden Inn

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Kristi T, General Manager at Hilton Garden Inn New Orleans French Quarter/CBD, responded to this review

Just wanted to say thank you again especially for posting this wonderful review of the Hilton Garden Inn French Quarter. We are so glad that you had an awesome trip to New Orleans and a great stay with us! See you next time, Kristi Taglauer, General Manager More 

Cleveland, Ohio
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed November 4, 2013

I've stayed at this property many times and have never been disappointed. If I run into a minor issue it is promptly resolved. Beds, decor, restaurant, etc. all follow the HGI standards. The location is terrific and the staff couldn't be friendlier. I love their rooftop pool. Although small it's always clean and offers great views of the city and... More 

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Kristi T, General Manager at Hilton Garden Inn New Orleans French Quarter/CBD, responded to this review

Most importantly let me thank you for your repeat business! Secondly thank you so much for your great review of the Hilton Garden Inn French Quarter. It really makes our team proud that all our efforts to give you a great experience are successful. Visit us again soon! Kristi Taglauer, General Manager More 

Midlothian, Virginia
Top Contributor
56 reviews 56 reviews
25 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed November 3, 2013

Nice hotel within walking distance of the main strip of New Orleans. Rooms were nice and clean. The bed was a little too firm and uncomfortable; adjustment knob didn't seem to make a difference. Overall satisfied.

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ChateauB, General Manager at Hilton Garden Inn New Orleans French Quarter/CBD, responded to this review

Thanks for letting us know that you enjoyed your stay at the Hilton Garden Inn French Quarter! Please let us know whenever you feel something isn't working properly in your room as we have staff on duty 24 hours and are always happy to assist. We want to make sure all our guests have an awesome stay. Safe Travels, Kristi... More 

VA
Senior Contributor
29 reviews 29 reviews
10 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed November 2, 2013

Two blocks from Canal St/Bourbon St and centrally located in the business district. Walking distance to everything. The workout facility is very limited as is the rooftop pool. Convention center and WWII museum are also a short walk. Stayed here multiple times.

Was this review helpful? Yes
ChateauB, General Manager at Hilton Garden Inn New Orleans French Quarter/CBD, responded to this review

First and foremost thank you so much for your repeat business. We really appreciate your loyalty! It's great that you've discovered how handy our location at the Hilton Garden Inn French Quarter is to so many wonderful areas of the city. Keep coming back, Kristi Taglauer, General Manager More 

Montgomery, Alabama
Contributor
16 reviews 16 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed October 30, 2013

We were pleasantly surprised by the quality of this property. The public areas and rooms were attractive and clean. The front desk staff were efficient and courteous. The parking service was very convenient. The hotel is easy walking distance to either the Superdome or the French Quarter. My only complaint was that housekeeping had not serviced the room by 4:00... More 

Was this review helpful? Yes
Kristi T, General Manager at Hilton Garden Inn New Orleans French Quarter/CBD, responded to this review

Thanks for your great comments about our hotel! I am truly sorry that you were disappointed with our housekeeping service. This is certainly good information that we share with our team to improve. We hope you get back to New Orleans in the near future and give us another opportunity to serve you. Kristi Taglauer, General Manager More 

United States
2 reviews
3 of 5 stars Reviewed October 30, 2013

It was not up my standers as a Hilton property, had problems with the elevators all night long, they would just go were they wanted to and not to your floor. Some times it would take 10 mins. to get to your floor. And they done this all night with or without some one on them, so know sleep at... More 

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Kristi T, General Manager at Hilton Garden Inn New Orleans French Quarter/CBD, responded to this review

We truly appreciate our guest's feedback even when there is work to do to improve. Please accept my sincere apologies for your disappointment during your recent stay with us. Our staff works very hard to ensure that all our guests have a great experience and I am so sorry we did not accomplish that for you with the elevators disturbing... More 

Highland Park, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 29, 2013

It was a great hotel, and is a great hotel. Everything was perfect. But at night, there were drunken people. Noise wake me up at night. I understand this hotel is next to burborn street. Except noise, everything was good Thank you!

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Kristi T, General Manager at Hilton Garden Inn New Orleans French Quarter/CBD, responded to this review

Thanks for sharing all your comments with us. We were very happy to see that you enjoyed the hotel. Please do accept my apologies for the late cleaning of your room. I appreciate you bringing it to my attention so that we can work with our staff to improve on this. If you're in New Orleans again, please give us... More 

Longmont
Senior Contributor
36 reviews 36 reviews
8 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed October 27, 2013

This hotel has nice accommodations. They don't serve room service on a regular basis, and we were disappointed they didn't have breakfast offered on the weekends. However, they had nice rooms, beds, and a good location. We were glad to be off of Bourbon Street.

Was this review helpful? Yes
Kristi T, General Manager at Hilton Garden Inn New Orleans French Quarter/CBD, responded to this review

Thanks for posting your review. I can certainly understand your appreciation of staying in a hotel that is not located directly on Bourbon Street but still close enough to walk there. Just an FYI that Hilton Garden Inn's in general only offer room service in the evenings. I was confused about your breakfast comment and just wanted to make sure... More 

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Additional Information about Hilton Garden Inn New Orleans French Quarter/CBD

Address: 821 Gravier Street, New Orleans, LA 70112
Phone Number:
Location: United States > Louisiana > New Orleans > Central Business District
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hilton Garden Inn New Orleans French Quarter/CBD 3*
Number of rooms: 155
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Also Known As:
Hilton Garden Inn New Orleans French Quarter/Cbd Hotel New Orleans
Hilton Garden Inn Cbd
Hilton New Orleans
New Orleans Hilton
Hotel Style:
#42 Business Hotel in New Orleans
#54 Romantic Hotel in New Orleans

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