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Hilton Garden Inn New Orleans French Quarter/CBD

3.0 of 5
821 Gravier Street, New Orleans, LA 70112 (Central Business District)
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Hilton Garden Inn New Orleans French Quarter/CBD
Ranked #61 of 150 hotels in New Orleans
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291 reviews from our community

Traveler rating
    99
    127
    49
    6
    10
See reviews for
Families
42
 
Couples
94
 
Solo
29
 
Business
62
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Winter Park, Florida
Senior Reviewer
7 reviews 7 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed April 8, 2013

This hotel is very conveniently located near Carondelete Street and is just 2 blocks from Bourbon Street. (Corondelete turns into Bourbon St once you cross Canal St). So catching the Green trolley to the Garden District or the Red Trolley up and down Canal street is just a very short walk from the front door of the hotel. The hotel... More

Was this review helpful? Yes 1
See 5 more reviews by Jandrewbott for New Orleans
Kristi T, General Manager at Hilton Garden Inn New Orleans French Quarter/CBD, responded to this review
April 10, 2013

Thanks for your great review! The street car lines close to the Hilton Garden Inn French Quarter make it for easy access to several parts of the city. We hope you make back to New Orleans in the near future, Kristi Taglauer, General Manager More

Contributor
11 reviews 11 reviews
5 hotel reviews
Reviews in 8 cities Reviews in 8 cities
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed April 8, 2013

Stayed here for a bachelor party weekend. I was the last arrival in my room, so my friend had a key left for me at the front desk. However, when I showed up, there was no key. After calling my friend and talking with the front desk, everything was figured out. I was also the last person to check out... More

Was this review helpful? Yes 1
Kristi T, General Manager at Hilton Garden Inn New Orleans French Quarter/CBD, responded to this review
April 9, 2013

It was great to see that our location worked out for you but I am sorry there was some miscommunication with your key and billing. Looks like our staff was able to get you accomodated in both situations and that's good to hear. Please do give us another opportunity the next time you're in New Orleans! Kristi Taglauer, General Manager More

League City, Texas
1 review
3 of 5 stars Reviewed April 8, 2013

We stayed here because it was right next door to where our friends live..The hotel is very nice and offers all that you expect when staying at a Hilton property. However I feel with the location it is overpriced when you see there are many reputable hotels close enough to the vacinity at a cheaper rate. Even when we decided... More

Was this review helpful? Yes
Kristi T, General Manager at Hilton Garden Inn New Orleans French Quarter/CBD, responded to this review
April 12, 2013

Thank you for sharing your comments. We always appreciate hearing from our guests - including when comments help identify ways we can improve. I apologize that you were unsatisfied with our prices and that you found them to be too expensive. We are actively looking for ways keep costs low and offer enhanced services for your comfort and convenience and... More

Houston
Reviewer
5 reviews 5 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed April 7, 2013

Stayed at this location Easter weekend for four nights. Great location, two blocks from the start of Bourbon Street, room was rather large in size with queen bed, quite comfortable, mostly quiet. Bathroom was pretty good; tub was a bit dirty and worn. Very friendly front desk and resaturant wait staff. Breakfast selection was very good. Parking is expensive at... More

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See 3 more reviews by Mike D for New Orleans
Kristi T, General Manager at Hilton Garden Inn New Orleans French Quarter/CBD, responded to this review
April 8, 2013

We'd love for you to come visit us again so please do! Especially once we complete our guest room renovations that are starting in June. We'll be updating the rooms with everything from new capet to furniture. So now you'll enjoy our convenient and quiet location but with newly renovated rooms. We look forward to having you back, Kristi Taglauer,... More

Peapack, New Jersey
Contributor
20 reviews 20 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed April 4, 2013

This hotel was a pleasant surprise. It's close to the French Quarter, only a couple of blocks from Canal Street. The rooms are very quite, clean and surprising large-we had the double queen room. The breakfast buffet(we tried once because we were leaving on an early morning tour)was good and they have plenty "to-go" items(granola bars, fruit)to take with you.... More

Was this review helpful? Yes
See 11 more reviews by frenchyphile for New Orleans
Kristi T, General Manager at Hilton Garden Inn New Orleans French Quarter/CBD, responded to this review
April 8, 2013

Thanks for the time to review your stay at our hotel. What a nice surprise to see that you were pleasantly surprised with your visit! We're so glad to hear that you enjoyed our breakfast as we have been working on improving the selections. You do make a good suggestion in that if non-smoking is important to you to be... More

Fieldsboro
1 review
5 of 5 stars Reviewed April 3, 2013

Great location, easy to walk around and many things right near it. The staff (especially the breakfast wait staff) were very helpful and friendly. Was there on business, but would definitely stay there on vacation.

Was this review helpful? Yes
Kristi T, General Manager at Hilton Garden Inn New Orleans French Quarter/CBD, responded to this review
April 4, 2013

We really want to thank for letting us know you had a great stay at the Hilton Garden Inn French Quarter. It's our goal to make sure our guests are satisfied and we're glad to know that we accomplished that for you. Come see us for vacation! Kristi Taglauer, General Manager More

1 review
5 of 5 stars Reviewed April 2, 2013

This is a very nice hotel with all the amenities you would expect, at a reasonable price. All staff were outstanding and friendly. Easy walking distance to French Quarter. Only issue is that they do have smoking rooms so make sure you do not get one if that's an issue for you. Also, parking seemed a little steep. Would absolutely... More

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Review collected in partnership with Hilton Garden Inn

Kristi T, General Manager at Hilton Garden Inn New Orleans French Quarter/CBD, responded to this review
April 9, 2013

Thank you! We appreciate your kind words and so glad you appreciated our staff. If there's ever any special requests you might need, like smoking preferenc, always be sure to note them when you make your reservation and we'll do our very best to accomodate you. Kristi Taglauer, General Manager More

Jacksonville, Florida
2 reviews
4 of 5 stars Reviewed March 31, 2013

Hotel was just two blocks away from Canal St. Only problem is the area has a strong garbage smell on the streets. The best way to get around is walking. Parking garage is expensive but was very fast in retrieving our vehicle. Security to the rooms require the room key to access the floors. The maid came real early to... More

Was this review helpful? Yes
Kristi T, General Manager at Hilton Garden Inn New Orleans French Quarter/CBD, responded to this review
April 4, 2013

Thanks for letting us know you had an awesome visit to the Hilton Garden Inn French Quarter. The easy walk to the French Quarter makes our hotel a great location for so many of our guests. We hope you get the chance to visit us again soon! Kristi Taglauer, General Manager More

Saint Louis, Missouri, United States
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed March 25, 2013

Assumed that the hotel room was non-smoking, however upon entry into the room, the smell of cigarette smoke was overwhelming. Very loud throughout the building - don't come here expecting a decent night's sleep (It is located within the French Quarter, so some of that is to be expected, but not all night) Very steep pricing comparatively - Room +... More

Was this review helpful? Yes 1
Kristi T, General Manager at Hilton Garden Inn New Orleans French Quarter/CBD, responded to this review
March 26, 2013

Thank you for taking the time to share your feedback about our hotel. We truly take our guest's feedback to heart, especially when it comes from our Hilton Honors members. We always appreciate hearing from our guests, including when comments help identify ways we can improve. I understand that you were disappointed regarding some issues at our hotel. As a... More

Billerica, MA, United States
Senior Contributor
28 reviews 28 reviews
5 hotel reviews
Reviews in 15 cities Reviews in 15 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed March 25, 2013

Very well maintained Hilton Garden Inn. Had an associate meet me for breakfast an he remarked that the hotel was so new and well put together (He was staying at the Ritz and wasn't so fond of it). I couldn't have put it any better. I heard others say that staying on Bourbon St was a nightmare as there were... More

Was this review helpful? Yes
See 3 more reviews by Mark S for New Orleans
 
 
 
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Hotel Summarization (Beta)

What travelers say

  • Short walk(8)
  • Bourbon street(7)
  • Great location(6)
  • Valet parking(5)
  • Very nice(5)
  • Rooftop pool(4)
  • Very comfortable(3)
  • Front desk staff(3)

Additional Information about Hilton Garden Inn New Orleans French Quarter/CBD

Address: 821 Gravier Street, New Orleans, LA 70112
Phone Number:
Region: United States > Louisiana > New Orleans > Central Business District
Amenities:
Business Center Fitness Center Free High-Speed Internet Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#29 Family Hotels in New Orleans
#39 Business Hotels in New Orleans
Price Range: $$
Hotel Class:3 star (3*)
Reservation Options:
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Also Known As:
Hilton Garden Inn New Orleans French Quarter/Cbd Hotel
Hilton Garden Inn New Orleans French Quarter/Cbd Hotel New Orleans
Hilton Garden Inn New Orleans
Hilton Garden Inn Cbd
Hilton New Orleans
New Orleans Hilton

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