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All 152 New Orleans hotels

Hilton Garden Inn New Orleans French Quarter/CBD

3.0 of 5 Hotel   |   821 Gravier Street, New Orleans, LA 70112 (Central Business District)
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Ranked #64 of 152 hotels in New Orleans
Certificate of Excellence 2013
A recent review
3 of 5 stars reviewed yesterday
smm2518 Milwaukee
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460 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Milwaukee
Senior Contributor
37 reviews 37 reviews
12 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed yesterday NEW

Location of hotel is very good, close to French quarter, Bourbon Street, Cafe du Monde, and Jackson Square. The room we had was nice and large, 14th floor two queen beds. Beds were comfortable. Room was mostly clean, however many surfaces were dusty and had dirt on them including the nightstand and desk. Also, in bathroom the counter had something... More

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Philadelphia, Pennsylvania
Contributor
14 reviews 14 reviews
9 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed yesterday NEW

Hotel is about 3 blocks from the French quarter, great location. We had a complementary breakfast which was excellent. Staff was friendly and knowledgable. Concierge planned all our excursions and pick up right at the hotel made everything convenient. Would definitely stay here again .

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Staten Island, New York
Senior Reviewer
10 reviews 10 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 days ago NEW

This is our second trip to New Orleans in 8 months. First time at the Hilton Garden. The Staff were all very friendly and accomodating. Rooms are clean, sometimes not replenished properly, but a call takes care of that. Nice that there is a Microwave/coffeemaker/refrig in the room. The breakfast is excellent. Individually cooked, the french toast was delicious, my... More

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Kristi T, General Manager at Hilton Garden Inn New Orleans French Quarter/CBD, responded to this review

Outstanding! We love to hear that our guest's enjoy their stay with us and even better when you enjoy New Orleans and all it has to offer. Thank you for taking a moment to recognized our wonderful bell staff, they are a wealth of information. Let us know when you're coming back and we can make dinner recommendations in advance!... More

West Monroe, Louisiana, United States
Senior Contributor
41 reviews 41 reviews
15 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

This Hotel was real close TO BOURBON STREET AND THE FRENCH QUARTER but our bed was VERY hard parking fees were over 30 per night they had fast in and out services THE breakfast was very good AND FRESH every morning hotel was very clean~ out fold out couch was great but had no covers ONLY SHEETS when they cleaned... More

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Kristi T, General Manager at Hilton Garden Inn New Orleans French Quarter/CBD, responded to this review

Even though we're not your favorite we want to be so we'll keep working on it! Thanks for letting us know you enjoyed our very convenient location and our hot, fresh, made to order breakfast. We hope you give us another opportunity to serve you the next time you're in New Orleans, you won't be disappointed. You can count on... More

2 reviews
5 of 5 stars Reviewed 1 week ago

Can't say enough good things about this hotel. Clean hotel. Staff was incredible! Very friendly, knowledgeable and helpful. Food was good. Reasonably priced. Centrally located to all the popular NOLA spots. I'd definitely stay here again.

Review collected in partnership with Hilton Garden Inn

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ChateauB, General Manager at Hilton Garden Inn New Orleans French Quarter/CBD, responded to this review

We were so glad to see that you and your family enjoyed our hotel. It was wonderful of you to take the time to share your comments. The WWE event was a phenomenal event for the city and it went off flawlessly. Hopefully you and your family will have another opportunity to visit us in the near future. Warm Regards,... More

Ruston, Louisiana
Senior Contributor
45 reviews 45 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 1 week ago

My husband, my son and I stayed here during the WrestleMania 30th weekend. It was so wonderful!! We chose to stay here because of transportation problems we had during WrestleMania 24 in Orlando. We sure made a terrific choice. We were able to walk to many events associated with WrestleMania. Plus once WrestleMania was over we were able to walk... More

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ChateauB, General Manager at Hilton Garden Inn New Orleans French Quarter/CBD, responded to this review

We're so glad you chose the Hilton Garden Inn French Quarter too! Thank you for sharing these comments from your family's visit to New Orleans and we appreciate you recognizing our team. We hope you make it back to us in the near future. Warm Regards, Kristi Taglauer, General Manager More

Cincinnati
Top Contributor
63 reviews 63 reviews
19 hotel reviews
70 helpful votes 70 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed in this hotel the night before we left for a cruise. We chose it so we could park the car and walk around. It was good for that. Just getting to it driving through downtown New Orleans was crazy. It was really smooth pulling in and the valet helping unload the car and going up to 11 to... More

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Kristi T, General Manager at Hilton Garden Inn New Orleans French Quarter/CBD, responded to this review

We are glad that you had a smooth experience at check in and check out and that you enjoyed the services of our valet team! Please accept my apologies for your disappointment with our breakfast. Pricing is posted at the large poster with our breakfast menu however we certainly should have greeted you and explained the service to prevent the... More

Contributor
13 reviews 13 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 2 weeks ago

THis hotel was located right next to many attractions and everything was about a 10 minutes walk (Bourbon Street, Jackson Square, Canal Street). The room was average, but nice. There was a loud noise coming from the air conditioner and the room had no view, but the staff were all friendly. No special accomodations or "wow" factors, but for the... More

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Kristi T, General Manager at Hilton Garden Inn New Orleans French Quarter/CBD, responded to this review

It was great to hear that you were able to take advantage of our convenient location! I did want to apologize for the noise interruption. I am so sorry you had that experience as it is our goal to ensure that you have an outstanding stay. Hopefully you will give us another opportunity the next time you visit New Orleans.... More

Brantford, Canada
Contributor
19 reviews 19 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My wife and I stayed at the Hilton Garden Inn, 821 Gravier Street for 2 nights pre-cruise. Checked it out on-line and when we arrived we were not disappointed. The hotel lobby is actually on the 11th floor and the pool and exercise area are on the 18th floor, rooftop. The room was clean and comfortable. The hotel has a... More

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Kristi T, General Manager at Hilton Garden Inn New Orleans French Quarter/CBD, responded to this review

Thank you for choosing the Hilton Garden Inn French Quarter for your pre-cruise visit to New Orleans. It was great to read that you had an awesome experience. We especially appreciate you taking a moment to recognize King for his services. Have a wonderful cruise! Kristi Taglauer, General Manager More

Thompsons Station, TN
Contributor
18 reviews 18 reviews
13 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This hotel has a nice location, in that it is close to the French Quarter but not in it. You can walk to everything from here. The down side (or the up side, depending on your view) is that you can stay at a HGI anywhere. There are so many places in NOLA to stay that reflect the flavor of... More

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Kristi T, General Manager at Hilton Garden Inn New Orleans French Quarter/CBD, responded to this review

Thank you for your vote of confidence and we would love to have you visit us again soon! We appreciate your recommendation of the Hilton Garden Inn French Quarter for our convenient location and accommodating staff. Much Appreciated, Kristi Taglauer, General Manager More

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Additional Information about Hilton Garden Inn New Orleans French Quarter/CBD

Also Known As:
Hilton Garden Inn New Orleans French Quarter/Cbd Hotel
Hilton Garden Inn New Orleans French Quarter/Cbd Hotel New Orleans
Hilton Garden Inn New Orleans
Hilton Garden Inn Cbd
Hilton New Orleans
New Orleans Hilton
Address: 821 Gravier Street, New Orleans, LA 70112
Phone Number:
Location: United States > Louisiana > New Orleans > Central Business District
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#39 Business Hotel in New Orleans
#59 Family Hotel in New Orleans
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hilton Garden Inn New Orleans French Quarter/CBD 3*
Official Description (provided by the hotel):
Our hotel is excited to announce we will begin a guestroom only revitalization project in June 2013. The hotel and all public areas will be unaffected and available for your continued enjoyment during this time. ... more   less 
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