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Staybridge Suites New Orleans

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501 Tchoupitoulas St., at Poydras, New Orleans, LA 70130
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Staybridge Suites New Orleans
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Staybridge Suites New Orleans
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484 reviews from our community

Traveler rating
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    51
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102
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Staybridge Suites New Orleans
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Beloit, Wisconsin
1 review
5 of 5 stars Reviewed September 10, 2013

I had a group of 31 and 15 rooms that stayed at this location, August 21-24. The hotel staff was extremely friendly and helpful, from Sales staff to the cleaning staff. A BIG, BIG THANKS to sales staff Christine and Shanna. The front desk staff, and evening hospitality staff was the best. The rooms and hotel were very clean. The... More 

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Princeton, New Jersey
Contributor
12 reviews 12 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed September 7, 2013 via mobile

We stayed in a king suite which was extremely spacious. The complimentary breakfast is a great value and time saver. Our favorite part though was the front desk staff. EVERY person was extremely friendly and helpful, especially since this is our first time visiting the city. They made wonderful recommendations such as the VIP City and Cemetery tour. It was... More 

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Kansas City, Missouri
Contributor
19 reviews 19 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed September 4, 2013 via mobile

We loved it here. There are some issues with the elevators. They are slow! The room was large and clean. We could see our room clearly from outside. But it was private with the curtains closed. The pool is very very small. We parked in th lot, which is very small. People without handicapped parking tags or signs were parked... More 

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Dave M, General Manager at Staybridge Suites New Orleans, responded to this review

SDBtraveler, I wanted to thank you for your nice review. I will address the handicap parking comment you made with our staff to make sure we do our best to not violate the use of those designated spots. Our elevators have had extensive work on them in the past months and I am happy to say that the nights you... More 

Reviewer
4 reviews 4 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed September 4, 2013

Hotel location was great & within walking distance to the French Quarter. The Free breakfast was plentiful and a delight. The parking fee is a bit high. All things said, we would have given this hotel a good rating; however, beware of bed bugs. Our experience was ruined by bed bugs in one of the beds. We didn't know until... More 

Was this review helpful? Yes 2
Dave M, General Manager at Staybridge Suites New Orleans, responded to this review

Dear Luvminions2013, I appreciate the time you took to complete your review of the hotel and thank you for compliments made on our location and breakfast. Bed bugs have become a hot topic in the media and put all hotels on high alert. We are always on high alert and when a guest makes a complaint about the possibility of... More 

Dallas, Texas
Senior Reviewer
8 reviews 8 reviews
5 of 5 stars Reviewed September 3, 2013

requested a complimentary room upgrade since I am a Hilton hotel frequewnt member and guess what I got just for myself. Two rooms, three beds, two bathrooms, full kitchen, livingroom, computer desk work area. Close to Harrah's Casino and walking distance to all attractions in the city.

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Dave M, General Manager at Staybridge Suites New Orleans, responded to this review

Skythe84, Awesome review!! Thank you for taking the time. Our front desk staff along with our entire team would love to steal you away from any other hotel brand. We want you to only have one "real" choice when you come to New Orleans - The Staybridge New Orleans. From the decripstion you gave in your review you stayed in... More 

Houston, Texas
1 review
5 of 5 stars Reviewed September 2, 2013

My husband and I stayed here 8-29-13 thru 9-2-13 for my birthday. I stayed the first night here by myself and Corinna was working the first night I arrived and also the next day. I did not feel alone, she made me feel so welcomed. She made me feel like family. Let me not forget Brittany and Monique, they were... More 

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Dave M, General Manager at Staybridge Suites New Orleans, responded to this review

Patsy H, Thank you sooo much for your review and choosing us to stay with for your birthday. Your review mentioned several of our stars and I thank you for that very much. We look forward to welcoming ya'll back soon. Sincerely, More 

Cleveland, Ohio
Top Contributor
160 reviews 160 reviews
42 hotel reviews
137 helpful votes 137 helpful votes
3 of 5 stars Reviewed September 1, 2013

There are a lot of places to stay in New Orleans, and I regret that I didn't spend just a few more bucks and stay somewhere better. First the good: large, comfortable room, comfortable bed, pleasant staff, OK location (would rather have been just a tad closer to the Quarter). But the bad: some definite maintenance issues (1 of two... More 

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Dave M, General Manager at Staybridge Suites New Orleans, responded to this review

Dear RandBrad, Thank you for your review. I also thank you for your comments on both the good and opportunities you noticed during your stay. Our large rooms, staff friendliness and location are our biggest selling points and what keeps our guests coming back over and over again. The items you listed are known items that are getting significant resources... More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 1, 2013

Staff and expecially the front desk agents were phenomenal Britney and Monique were very accommodating and helpful I also enjoyed the breakfast and the location of the property was great so I would suggest that you stay here if you're with your family or if your are traveling alone it's a great property to accommodate your lodging needs

Was this review helpful? Yes 1
Salt Lake City, Utah
2 reviews
5 of 5 stars Reviewed September 1, 2013

While it cost more than a Motel 6, it was worth the price!. After reading reviews for cheaper hotels in New Orleans (mainly in and near the French Quarter), we decided to go with this hotel because other options did not seem safe. We felt completely safe at this hotel and it was in easy walking distance of Bourbon St... More 

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Oklahoma City
Reviewer
3 reviews 3 reviews
3 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed August 28, 2013

My wife and I stayed here on 8-26 and 8-27. We had a great time at the Staybridge. The staff was very helpful and friendly. The location was perfect with what we wanted to do. Harrahs was 1 block away and canal and bourbon street was just a short walk away. We were very impressed with the rooms that were... More 

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