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Staybridge Suites New Orleans

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501 Tchoupitoulas St., at Poydras, New Orleans, LA 70130
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1 room 1 adult
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Staybridge Suites New Orleans
Staybridge Suites New Orleans
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599 Reviews from our TripAdvisor Community

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There are newer reviews for Staybridge Suites New Orleans
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Illinois
Level Contributor
77 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
5 of 5 stars Reviewed November 1, 2014

My husband and I stayed here for three nights. We loved the 10-minute walk to Bourbon St (close enough and far enough away) and free breakfast. The front desk staff was very friendly during check-in, and offered directions to the closest grocery store even though they offer drinks and snacks in the pantry. Rouses is a full grocery store within... More 

Helpful?
1 Thank MrsHall2006
Dave M, General Manager at Staybridge Suites New Orleans, responded to this review

Dear MrsHall2006, What a treat you got in New Orleans!! A little taste of Mardi Gras, some of our best weather of the year and Halloween with a twist in New Orleans. Above all that great stuff you stayed at the hotel with the best staff, amenities and location. Thank you for your review and comments. I will share with... More 

Portland, Oregon
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed November 1, 2014

I'll start with the positive: The staff was friendly and attentive. The Internet connectivity was slow and unreliable. I wanted to upload some photos / videos from my PC using their WiFi but had to connect my PC to my phone as a HotSpot using my data plan to get anything to work. Tried over the course of several days... More 

Helpful?
Thank VenturiTraveler
Dave M, General Manager at Staybridge Suites New Orleans, responded to this review

Dear VenturiTraveler, Thank you for taking the time to share your comments. They are heard loud and clear. In fact, due to many comments like yours we are within 3 weeks of a major change in our HSIA/WiFi service that will exceed our guest's expectations. I would like to apologize to your personally for the inconvenience our current internet speed... More 

Level Contributor
5 reviews
5 of 5 stars Reviewed October 30, 2014 via mobile

Spent 2 nights and were not disappointed. The location was great. We chose this property because it was close to the National WW2 Museum, but were pleased with its proximity to Bourbon Street, Harrah's Casino, and an upscale shopping mall. Monique at the front desk went above and beyond to help us with a relative's reservation, and we found all... More 

Helpful?
Thank Micki W
Dave M, General Manager at Staybridge Suites New Orleans, responded to this review

Dear Micki W, Thank you for taking the time to share this wonderful review. I will share your great comments with Monique and thank her for taking such great care of you and your family. Please come back very soon and enjoy more great things in the city located close to the Staybridge New Orleans. Sincerely, More 

New Berlin, Wisconsin
Level Contributor
31 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
5 of 5 stars Reviewed October 29, 2014

Great safe and clean location. Clean rooms and common areas. Free reception during the week. Free WiFi. Kudos to MONIQUE and SHANA at the front desk. These ladies will go above and beyond to assist you anyway they can. Also our housekeeper was ace (sorry I forgot her name). The only thing I would request is a local shuttle. By... More 

Helpful?
Thank ChiquitaJ
Dave M, General Manager at Staybridge Suites New Orleans, responded to this review

Dear ChiquitaJ, Wow!! Thank you for the amazing review and naming those on our team that made your stay wonderful. We cannot wait to welcome you back to your home in New Orleans next year when you return. If you have any chance to return sooner we would be very excited to have you back!! Sincerely, More 

Fort Lauderdale, Florida
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed October 24, 2014

I stayed at this hotel staff were great, hotel clean, I was very surprise with the breakfast great menu and variety of food. Is close to everything waking distance to the best attractions great suites for the price, great hotel I recommend....

Helpful?
Thank Greissy
Dave M, General Manager at Staybridge Suites New Orleans, responded to this review

Dear Greissy, Thank you for your great score and review. Our location is one of our hidden secrets and appreciate your comments about our staff and breakfast. Our team works hard to keep our Food offerings full of variety. We look forward to welcoming you back to the Staybridge New Orleans very soon. Sincerely, More 

Atlanta, Georgia
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed October 18, 2014

Very basic, short staffed, old….oh yes, they don't clean rooms on the weekends….and only 1 person behind the counter at check-in / check-out. Not in my future travel plans. I will say the location is not bad...

Helpful?
2 Thank james c
Dave M, General Manager at Staybridge Suites New Orleans, responded to this review

Dear james c, Thank you for taking the time to complete a review. I apologize for the experience you had at our hotel. It is not representative of our typical service levels. I will share your comments with our leadership team and make sure that we are fully staffed and attentive as we work hard to improve our product through... More 

New Orleans, Louisiana
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed October 17, 2014

I just moved to 521 Tchopitoulas in New Orleans and the customer service was wonderful. Michelle Smith made the experience extremely pleasant as she went above and beyond to ensure I was comfortable and well equipped. The Staff is friendly and knowledgeable of the different venues within the area that would make my stay fun and exciting after a hard... More 

Helpful?
Thank Thelma W
Dave M, General Manager at Staybridge Suites New Orleans, responded to this review

Thelma W, Thank you for the great comments about our staff. We are neighbors and try our best to be as friendly to everyone we come in contact with. I will share you comments with the management of our neighbors and hope that if you have any hotel needs in the future that you keep our hotel in mind for... More 

Atlanta, Georgia
Level Contributor
13 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed October 16, 2014

Stayed here for a few nights October 11-14. We showed up before the 4 pm check-in, but the hotel held our bags. Came back around 3:45, room still not ready. Checked back at 4 pm, not only were we told the room was not ready (although they had a 4 pm check-in time), we were told they were still cleaning... More 

Helpful?
1 Thank Jodi S
Dave M, General Manager at Staybridge Suites New Orleans, responded to this review

Jodi S, Thank you for taking the time to share your comments about your stay. I will address the situation concerning your arrival experience and encourage you to be very confident that we are making strong efforts to improve each aspect of the areas we fell short of our own standards. The construction in the street outside the hotel was... More 

Biloxi, Mississippi
Level Contributor
60 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 stars Reviewed October 13, 2014

This is my second stay at this location. Monique at the front desk is awesome. We are smokers and this is one of the few hotels that still has smoking rooms. Rooms are good size, beds are comfy and you cannot beat the location. Close enough to walk to the Quarter or just a $5.00 cab ride. The free breakfast... More 

Helpful?
1 Thank Southerncoder
Dave M, General Manager at Staybridge Suites New Orleans, responded to this review

Dear Southerncoder, Thank you for your great review. We actually have a girls weekend package that I would like you to consider the next time you gather the girls to plan another weekend in New Orleans. I thank you for highlighting the great extras our hotel provides with the larger rooms/suites, full refrigerator, location convenient to everything and full breakfast... More 

Metro New Orleans
Level Contributor
30 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 stars Reviewed October 8, 2014

Stayed here for a night in the city - I live on the north side of Lake Pontchartrain about 45 minutes from New Orleans. The Staybridge is in an excellent and safe location and within walking distance to all the major New Orleans attractions. It's within the arts district (warehouse district) of NOLA. It's directly across the street from Harrah's,... More 

Helpful?
Thank chercaruso
Dave M, General Manager at Staybridge Suites New Orleans, responded to this review

Dear chercaruso, Thank you for taking the time to write such a nice review. I can't agree with you more concerning our location being awesome to the many great things to do in New Orleans for a weekend get away. I look forward to the next weekend get away you can manage and seeing you back at the Staybridge New... More 

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Central Business District
Compared to the more evocative monikers of some other parts of New Orleans, the downtown’s humdrum title might suggest that this area is all about business and little else. But don’t let the bland name keep you away from the Central Business District. The CBD offers a wide range of fun things to do that would be touted as exceptional in less jubilant corners of the world. Bordered by the French Quarter, the Arts District and Tremé, with the river at its eastern extreme, this hub for sports, gaming, shopping, theatre, family-friendly activities, and amazing regional cuisine makes a smart base wherever your interests lie.
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