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All 155 New Orleans hotels

Staybridge Suites New Orleans

3.0 of 5 Hotel   |   501 Tchoupitoulas St., at Poydras, New Orleans, LA 70130
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Ranked #70 of 155 Hotels in New Orleans
Certificate of Excellence 2014
A recent review
3 of 5 stars Reviewed October 18, 2013
kev078690 Nottingham, United Kingdom
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445 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Staybridge Suites New Orleans
See the most recent reviews
Nottingham, United Kingdom
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed October 18, 2013

The staff in this hotel were very friendly and helpful. The room was spacious and clean. Breakfast was rubbish and luke warm at best we ended up going across the road to Mothers cafe which is excellent

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Staybridge Suites New Orleans, responded to this review

Dear kev078690, Thank you for taking the time to write your review regarding your recent stay. We appreciate your compliments on our staff and room. I am delighted to note that despite your dissatisfaction with our breakfast choices, you were still able to enjoy your stay. I apologize for the shortfalls, nevertheless, we are very pleased that you were satisfied... More 

Menomonee Falls, Wisconsin
Senior Contributor
28 reviews 28 reviews
5 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed October 16, 2013

Every person we encountered at the front desk was more than helpful with making suggestions for restaurants, drawing us maps, and calling for taxis or to make reservations. The room was large and clean, but a little dated and the mattresses were worn and uncomfortable.

Was this review helpful? Yes 1
Top Contributor
78 reviews 78 reviews
30 hotel reviews
52 helpful votes 52 helpful votes
5 of 5 stars Reviewed October 15, 2013

After starting off the first night with just a small room type issue, Brittany worked very hard to make our stay wonderful. The room was clean with a great view (higher is better), with your typical Staybridge amenities. As noted by one person below, please be aware that this is an extended stay type property - you will not get... More 

Was this review helpful? Yes
Houston, Texas
1 review
3 of 5 stars Reviewed October 14, 2013

This was our first visit to New Orleans for a destination wedding. We were impressed with our suite and the location was great. However, we were disappointed that for a three night stay, the room was only cleaned and towels replenished once after the first night. But the real clentcher came when we got ready to check out. There were... More 

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Dave M, General Manager at Staybridge Suites New Orleans, responded to this review

Diana K, Thank you for taking the time to write a review on our hotel. I am greatly concerned about the details of your checkout experience. Particularly the person in your room upon your second trip back to the room to get the remainder of your items. If you would like to provide me with your dates of stay and... More 

Augusta, Georgia, United States
Senior Contributor
34 reviews 34 reviews
10 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed October 13, 2013

This hotel is located just outside of the French Quarter, but close enough to walk to the Quarter and to the WWII Museum. It is also just a block away from Harrah's if gambling is what you desire. The hotel offered a nice selection for breakfast. Nothing fancy, but nice. On Thursday evening they offered a light meal that was... More 

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West Monroe, Louisiana, United States
1 review
4 of 5 stars Reviewed October 8, 2013

I stayed here on an anniversary trip. The location was great! We were across the street from Mother's Restaurant on one side and a paid parking lot with regular police patrols on the other. The Audubon Aquarium and the French Quarter were a short walk away. Breakfast was better than expected and there were a few computers connected to printers... More 

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Senior Reviewer
7 reviews 7 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed October 7, 2013

About 6 blocks from bourbon 1 block from Harrah's Casino very nice hotel will definitely stay again the view was nice, the breakfast was very good and hot , the pool area was very private, the room was very clean and it smelled really nice , the bed spreads were fresh , everyone was friendly we stay here for 4... More 

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Houston, Texas
2 reviews
5 of 5 stars Reviewed October 7, 2013

my fiance and I stayed here 2 weekends ago and I must say I am impressed. The night staff (lady and gentleman) were absolutely wonderful and very professional. Easy check in, easy check out, clean and quiet rooms and wonderful location from the French Quarter. Thank you guys ,from Texas

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3 reviews 3 reviews
3 of 5 stars Reviewed October 4, 2013

We had a great stay but we booked a king bed room and got a double. Not so great for a nice get a way weekend. We we're told they only guarantee you a room not the room you ask for. Probably wouldn't stay there again because of that attitude. Also, not much to choose from in their pantry.

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Dave M, General Manager at Staybridge Suites New Orleans, responded to this review

Dear shellwell9, Thank you for your review and compliments on our location. I am extremely disappointed to hear that you recieved attitude from our staff for not being able to accomodate your bedtype request. There are times that not all request can be met but I assure you that we have measures in place to minimize those occrrences. The dates... More 

Slidell, Louisiana
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed October 1, 2013

I used my IHG Rewards points to stay at this property on a special occasion.... I was made aware of the $25 hold for incidentals at time of booking, well this turned into a $149 hold which was a "computer glitch." For someone who has over a year's experience with opera, I doubt that highly. The front desk's hospitality was... More 

Was this review helpful? Yes 2
Dave M, General Manager at Staybridge Suites New Orleans, responded to this review

Alex M, Thank you for your review. When one of our IHG Rewards members earn the points for a free nights stay it is truely an opportunity to reward you for your loyalty. I am sorry we fell short. Your review mentions your expertise in our property management system. I have over 11 years of experience with the property management... More 

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Additional Information about Staybridge Suites New Orleans

Address: 501 Tchoupitoulas St., at Poydras, New Orleans, LA 70130
Phone Number:
Location: United States > Louisiana > New Orleans
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Staybridge Suites New Orleans 3*
Number of rooms: 182
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Also Known As:
Staybridge Suites New Orleans Hotel New Orleans
New Orleans Staybridge Suites
Hotel Style:
#63 Family Hotel in New Orleans
#64 Romantic Hotel in New Orleans
#69 Business Hotel in New Orleans

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