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All 153 New Orleans hotels

Staybridge Suites New Orleans

3.0 of 5 Hotel   |   501 Tchoupitoulas St., at Poydras, New Orleans, LA 70130
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80%
Ranked #55 of 153 hotels in New Orleans
Certificate of Excellence 2014
A recent review
5 of 5 stars Reviewed July 4, 2013
Malaika M Washington DC, District of Columbia
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378 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (65)
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There are newer reviews for Staybridge Suites New Orleans
See the most recent reviews
Washington DC, District of Columbia
1 review
5 of 5 stars Reviewed July 4, 2013

As a Washingtonian, I brought my concern about my room to the Manager and he accommodated my stay with a smile on his face and excellent customer service. This was my first time in New Orleans and I planned this trip back in February, so I was very impressed with the Hotel and the Suites that they offered. I would... More

Was this review helpful? Yes
Dave M, General Manager at Staybridge Suites New Orleans, responded to this review

Dear Ang, Thank you for you review. Most importantly thank you for bringing your concerns to Mark and allowing him to turn your entire experience around. A lot of times we do not get that chance and when we share those instances with the associates they truely wish they had a chance to make things right. In this case, you... More

Top Contributor
50 reviews 50 reviews
9 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed July 2, 2013 via mobile

Great hotel. Stayed on 9th floor. VERY clean. Loved the fact that the room had a mini kitchen with full size fridge and full size coffee pot. It wasn't as noise insulated as I expected. Not bad. Just a little louder than I expected. Bed and pillows were perfect.

Was this review helpful? Yes 1
Dave M, General Manager at Staybridge Suites New Orleans, responded to this review

Dear jeoldmixon, I wanted to thank you for your wonderful review of our property. You highlighted a few things that most people do not know about our Staybridge Brand. We try to make the experience a home away from home so if you are travelling for one night or for 30+ nights you are as comfortable as possible. The extra... More

Senior Contributor
48 reviews 48 reviews
8 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed July 1, 2013

Bad things first I guess....A/C didn't work when we checked in but they were on it in a hurry and w/n an hour it was back up and running. One elevator was down the entire time we were there except the morning we left. The fridge's ice maker never worked. The breakfast was bad. Parking is cheaper across the street-$29.99... More

Was this review helpful? Yes 1
Dave M, General Manager at Staybridge Suites New Orleans, responded to this review

Dear beachmckinley, Thank you for taking the time to leave your comments about your stay. I apologize for the items in your room that didn't work upon your arrival and glad to see we got the A/C working quickly. These items should have been taken care of before your arrival and I am sure that the next time you come... More

Senior Contributor
26 reviews 26 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed June 30, 2013 via mobile

We stayed nearly a week in this hotel conveniently located near the French Quarter, waterfront, casino and Convention Center areas. Our double full suite was clean and spacious with all needed conveniences. This is not a high end hotel, but is generally well maintained. Our only room complaints were that the thermostat did not allow temperature adjustment (only fan and... More

Was this review helpful? Yes 1
Dave M, General Manager at Staybridge Suites New Orleans, responded to this review

Dear BCourt, Thank you for your comments about your stay. I am glad to hear that you enjoyed your stay and that the Front Desk staff was very friendly. Our goal is to be consistent throughout the hotel on this aspect and I beleive we certainly could have done much better. Your comments will allow me to better focus on... More

Plano, Texas
Senior Contributor
36 reviews 36 reviews
6 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed June 30, 2013 via mobile

From the moment we walked through the doors and we were greeted by Ronnell Williams we enjoyed our 3 nights at the Staybridge. We had the King suite and it was more than adequate for two. The hotel was clean, comfortable beds, free laundry, friendly staff, good breakfast, and even a reception on Tuesday evening. Ronnell recommended the VIP city... More

Was this review helpful? Yes 1
Dave M, General Manager at Staybridge Suites New Orleans, responded to this review

Dear dstadigh, Thank you for your review. We have worked hard to enhance your arrival experience. It seems that upon you arrival you had the pleasure of meeting one of our up and coming STARS - Ronnell. It sounds like you certainly enjoyed your entire trip and trusted in Ronnell's suggestions on how to see "his city". We all look... More

Gainesville, Florida
Top Contributor
57 reviews 57 reviews
18 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed June 29, 2013

The location, facility, suite, and staff were very good. Breakfast was also very good, but a little crowded. On our last morning, they ran out of various food items, and we were told that they did not receive their delivery. This was strange, and many people were upset. Nevertheless, the staff did everything they could to help, and brought out... More

Was this review helpful? Yes
Dave M, General Manager at Staybridge Suites New Orleans, responded to this review

Dear Gelber155, Thank you for your review and for highlighting our location, staff, newly renovated suites and service you recieved. Our Breakfast is as you described, crowded, our staff is required, on occasion, to change from our original offering to any of several replacement items we have on hand towards the end of our service time due to sheer volume... More

New York City, New York
Senior Reviewer
6 reviews 6 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed June 26, 2013

Everything at the Staybridge Suites was comfortable and clean. There was one person, in particular, who stood out among the others. Toya worked in the evenings during the dinners/drinks, and she was always incredibly friendly, kind, and helpful. All of the employees were wonderful, but Toya really stood out. Aside from the shout out, we loved the swamp tours suggested... More

Was this review helpful? Yes
Dave M, General Manager at Staybridge Suites New Orleans, responded to this review

Dear Annie H, WOW!!! Ya'll did "Working in New Orleans" the right way. As soon as I saw the title on your post I had a huge smile on my face and it grew larger as I read your account of your stay here at the Staybridge New Orleans. Our People make the hotel have what I call the Soul... More

Nacogdoches, Texas
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed June 26, 2013

The hotel itself was very nice. The room was very clean & the hotel staff (Mark, Andrea, Monique and I can't remember the other lady that helped me) was very friendly & helpful. Lucy's restaurant is done the street & Mother's restaurant is across the street. Walking distant to many attractions! I have one compliant regarding the air conditioner not... More

Was this review helpful? Yes 1
Dave M, General Manager at Staybridge Suites New Orleans, responded to this review

Dear msmjc, Thank you for taking the time to tell us about your wonderful stay. As it is summer time I am concerned about the comments about your A/C. I will research this item very closely. You named all our Super Stars!!! Thank you for bringing their friendliness and helpfulness. You also brought up some of the "gems" in our... More

Littleton, Colorado
Senior Contributor
35 reviews 35 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed June 24, 2013

I really liked this hotel, OK we only stayed one night, but I would stay more nights, and we did get an upgrade. We had two bedrooms with a living room in between and with a kitchenette in the corner. Each of the rooms had two double beds and a bathroom, the kids slept in one room and my husband... More

Was this review helpful? Yes
Dave M, General Manager at Staybridge Suites New Orleans, responded to this review

Dear Michelle T, Thank you so very much for taking the time to share your feelings about your stay with us at the Staybridge Suite New Orleans. It was a pleasure having you and your family stay with us even for one night. We hope your next trip will be for a longer stay in New Orleans and that you... More

Atlanta, Georgia
Senior Contributor
22 reviews 22 reviews
8 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed June 23, 2013 via mobile

Our two bedroom suite was perfect for our group of 8. It was clean, large and nicely furnished/equipped. We didnt use any of the amenities so I can't speak to those, but the common spaces were also clean and well-kept. The location is good if you are going to the casino, and Mother's is right across the street. But you'll... More

Was this review helpful? Yes 1
Dave M, General Manager at Staybridge Suites New Orleans, responded to this review

Dear LAinGA, Thank you for your awesome review on tripadvisor!!! We work hard to provide a clean and festive hotel for you to have when you come to New Orleans. The French Market is the biggest attraction that is the farthest from the hotel and I agree with your comments. I usually suggest to our guest to walk to the... More

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Additional Information about Staybridge Suites New Orleans

Address: 501 Tchoupitoulas St., at Poydras, New Orleans, LA 70130
Phone Number:
Location: United States > Louisiana > New Orleans
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Staybridge Suites New Orleans 3*
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Also Known As:
Staybridge Suites New Orleans Hotel New Orleans
New Orleans Staybridge Suites

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Suites Swimming Pool Wheelchair access
Hotel Style
#23 Business Hotel in New Orleans #46 Family Hotel in New Orleans #70 Romantic Hotel in New Orleans
Hotel Class
Official Description (provided by the hotel)
Dear Valued Guest, Welcome to the New Orleans Staybridge Suites, where we're more than just your typical New Orleans Hotel! The goal of our team is to make you feel like you're staying with family while in New Orleans. Whether you're here for business or pleasure, your comfort is our top priority. So, get comfortable in one of our spacious studio, one or two bedroom suites! Then, come and join our family for our complimentary, full American breakfast buffet, featuring both hot and cold items. We also invite you to take advantage of our laundry facilities, fitness center, wifi internet access and 24 hour business center, all offered at no additional cost. At the end of your day, join our family for our famous Sundowner Reception. Our reception, which is offered to all our guests Tuesday through Thursday on a complimentary basis, includes beer, wine, soft drinks and a light meal. Due to our perfect location, the New Orleans Staybridge Suites is considered to be both a French Quarter Hotel as well as a Downtown New Orleans Hotel. No need to rent a car while here because our upscale, all suites hotel is located across the street from Harrah's Casino, blocks from the French Quarter and within walking distance to many restaurants and attractions, including Riverwalk, Convention Center and the Superdome, home to the New Orleans Saints. So sit back, relax and enjoy all the comforts of home!Sincerely,Your New Orleans Staybridge Suites Family ... more   less 
Number of rooms
182

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