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Staybridge Suites New Orleans

3.0 of 5
501 Tchoupitoulas St., at Poydras, New Orleans, LA 70130
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Staybridge Suites New Orleans
Ranked #52 of 150 hotels in New Orleans
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203 reviews from our community

    Trip type
Traveler rating
    95
    62
    19
    13
    14
Date Rating
Auckland, New Zealand
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed May 3, 2013

We had originally booked for a week long stay here but moved out after two days. To be fair, it wasn't entirely the hotel's fault but there were a number of unfortunate instances that contributed to our decision to abandon ship. We arrived late (around 11pm) and were greeted by a friendly young man who thanked me for being a... More

Was this review helpful? Yes
Dave M, General Manager at Staybridge Suites New Orleans, responded to this review
May 7, 2013

Adam M, Thank you for sharing your experience. As the General Manager I certainly wish your experience would have been much different. I am very familiar with the 3 days of installation of safety equipment on the roof that required core drilling. I apologize for this kind of work having to be performed durng your stay especially after having a... More

Keswick, Virginia
Contributor
14 reviews 14 reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed May 2, 2013

I reviewed this hotel early in my stay in April. I wish to add the following: the staff was very helpful, especially Toya, who worked in the breakfast/happy hour area. She anticipated needs. The food in the breakfast area did vary and frankly, there was something for everyone. Make your own waffles, an egg dish, ham/sausage, cereals, various types of... More

Was this review helpful? Yes
See 3 more reviews by Mary Lou S for New Orleans
Dave M, General Manager at Staybridge Suites New Orleans, responded to this review
May 7, 2013

Mary Lou S, Thank you for adding your experience with Toya. I look forward to seeing her and getting a dose of her positive energy along with that Million Dollar $mile. I will most definitely share your comments with her and her team. I invite you to shop around upon your next trip to New Orleans but I have to... More

Dover, New Hampshire
1 review
4 of 5 stars Reviewed May 1, 2013

If your looking to be in the middle of all the hub-bub in downtown NOLO,then this is not the place for you. The hotel is just a few blocks away from the French Quarters(walking distance or streetcar) but at night the Quiet is deafening and appreciated. The staff was over accommidating and we did not want for anything. We enjoyed... More

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Breton
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed April 29, 2013

I have phoned 3 times, left messages and even emailed them about an item accidentally left behind in our room 2 weeks ago but nobody has gotten back to me yet. They obviously don't care what you think once you check out! Not impressed!!

Was this review helpful? Yes 1
Dave M, General Manager at Staybridge Suites New Orleans, responded to this review
May 7, 2013

Dear Dawn L, We most certainly care about you after you depart the hotel. I discussed this posting in our past Leadership meeting and no one had recollection of an email or voicemail. We did discover a challenge with our commuinications system late last week that we resolved by resetting the entire sytem but that only took 10 minutes to... More

Melbourne, Australia
Top Contributor
51 reviews 51 reviews
16 hotel reviews
Reviews in 24 cities Reviews in 24 cities
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed April 28, 2013

This was our first time ever staying in a staybridge suite, and I must say it won't be the last. The rooms are large and spacious; ours had a king bed, sofa with coffee table, desk space, small kitchen with fridge, two burner stove, dishwasher & microwave. A welcome pack has tea, coffee, salt, pepper, sugar & popcorn to get... More

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See 2 more reviews by Lee W for New Orleans
Seaside, California
Top Contributor
95 reviews 95 reviews
32 hotel reviews
Reviews in 48 cities Reviews in 48 cities
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed April 27, 2013 via mobile

Second stay at a staybridge. Found the room to be large and comfortable. The room had everything you would need for an extended stay. The staff was very friendly and helpful. Was surprised that they don't keep coffee going all day at the breakfast area, the other staybridge we stayed at did. Decent pool, but if your looking to sun... More

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See 3 more reviews by Jim D for New Orleans
Charlottesville, Virginia
1 review
3 of 5 stars Reviewed April 25, 2013

Full disclosure - I have traveled extensively with my husband, whose employer housed us in top tier hotels. So, yes, I am spoiled. However, objectively, this is a very average place. Let's begin. We had a "non-smoking" room, but when we entered it, it was obvious that a lot of pot had recently been smoked in that room. Housekeeping did... More

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Dave M, General Manager at Staybridge Suites New Orleans, responded to this review
April 26, 2013

Lulu061851, Thank you for taking the time to share your comments. I respond to many comments and would like to apologize for falling short of your expectations. I am glad that our houskeeping team responded to and resolved the smoke smell in your suite. Our expectation is that it should have been done before your arrival. I will be taking... More

East Brunswick, New Jersey
Contributor
15 reviews 15 reviews
4 hotel reviews
Reviews in 8 cities Reviews in 8 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed April 24, 2013

We stayed there during the French Quarter Festival, April 12-15. I think I booked through Hotels.com and paid about $800. Hotels are really expensive during the festivals, so while this amount is high it was actually very comparable with other hotels. The suite we had (room 1603) was huge...bigger than some apartments I have lived in. We had two beds... More

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See 2 more reviews by Helsbels0118 for New Orleans
Dave M, General Manager at Staybridge Suites New Orleans, responded to this review
May 8, 2013

helsbels0118, Thank you for your post here on Tripadvisor. You and your husband stayed here on my favorite weekend - French Quarter Fest. Not to take away from Mardi Gras and Jazz Fest but FQ Fest is this local "40-something's" favorite. This year we had the extra special treat of a cool front to make it possible to cover all... More

Pasadena, Texas
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed April 21, 2013

My husband and I stayed there last week for two nights. Our room was very spacious and the breakfast bar was fantastic. We also enjoyed the evening reception and the meal was more than I expected. We are frequent visitors to NO and this was our first time staying here. We will definetly stay here again when we return with... More

Was this review helpful? Yes
Dave M, General Manager at Staybridge Suites New Orleans, responded to this review
May 8, 2013

no_yat_girl, Thank you for telling your story about your trip to New Orleans and experience at our hotel. The weather in April was far beyond what we normally get and I sure hope you got to experience a lot of sunshine during the day and cool nights that we had in April. Thank you for pointing out our spacious rooms... More

Wilmington, Delaware
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed April 21, 2013

I am so glad we picked this hotel! We traveled on April 15th to the 19th. We had a 1 bedroom suite. The room was big, comfortable and clean. There was a pull out couch bed, 2 TVS, a mini kitchen area, a large closet and a super comfortable king bed. There was a FREE breakfast each morning that had... More

Was this review helpful? Yes 1
Dave M, General Manager at Staybridge Suites New Orleans, responded to this review
May 7, 2013

Jessica, Deedra & Bird, Now Ya'll did New Orleans Right!!!! Thank you for singing the praises of the staff and all that The Staybridge New Orleans offers ALL guests. The names of the staff you mentioned are the hall of fame list of team members we have and they truely care about making sure you get the most out of... More

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Additional Information about Staybridge Suites New Orleans

Also Known As:
Staybridge Suites New Orleans Hotel
Staybridge Suites New Orleans Hotel New Orleans
New Orleans Staybridge Suites
Address: 501 Tchoupitoulas St., at Poydras, New Orleans, LA 70130
Phone Number:
Region: United States > Louisiana > New Orleans
Amenities:
Business Center Fitness Center Free Breakfast Free High-Speed Internet Kitchenette Pets Allowed Suites Swimming Pool Wheelchair access
Hotel Style:
#33 Business Hotels in New Orleans
#50 Family Hotels in New Orleans
Price Range: $$
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
Dear Valued Guest, Welcome to the New Orleans Staybridge Suites, where we're more than just your typical New Orleans Hotel! The goal of our team is to make you feel like you're staying with family while in New Orleans. Whether you're here for business or pleasure, your comfort is our top priority. So, get comfortable in one of our spacious studio, one or two bedroom suites! Then, come and join our family for our complimentary, full American breakfast buffet, featuring both hot and cold items. We also invite you to take advantage of our laundry facilities, fitness center, wifi internet access and 24 hour business center, all offered at no additional cost. At the end of your day, join our family for our famous Sundowner Reception. Our reception, which is offered to all our guests Tuesday through Thursday on a complimentary basis, includes beer, wine, soft drinks and a light meal. Due to our perfect location, the New Orleans Staybridge Suites is considered to be both a French Quarter Hotel as well as a Downtown New Orleans Hotel. No need to rent a car while here because our upscale, all suites hotel is located across the street from Harrah's Casino, blocks from the French Quarter and within walking distance to many restaurants and attractions, including Riverwalk, Convention Center and the Superdome, home to the New Orleans Saints. So sit back, relax and enjoy all the comforts of home!Sincerely,Your New Orleans Staybridge Suites Family ... more   less 
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