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All 154 New Orleans hotels

Staybridge Suites New Orleans

3.0 of 5 Hotel   |   501 Tchoupitoulas St., at Poydras, New Orleans, LA 70130
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Ranked #71 of 154 Hotels in New Orleans
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed yesterday
homeless-dancer Indianapolis, Indiana
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416 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Indianapolis, Indiana
Top Contributor
124 reviews 124 reviews
13 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed yesterday NEW

This is a mixed review. We checked in with 2 of the most amazing staff. They were polite, friendly, and efficient. You could not ask for any one better ( Miriyam & Corrine). If you see my ladies tell them "Hi". During the entire visit these 2 ladies were friendly and helpful. There is a water (frequently orange water) jug... More

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Houston, Texas
Senior Contributor
36 reviews 36 reviews
11 hotel reviews
22 helpful votes 22 helpful votes
1 of 5 stars Reviewed 1 week ago

First of all, I was unable to check in on time and had to wait 2.5 hours. Arriving for check in the second time, there was 1 person working and they were having issues with a guest. We waited, waited, waited. FINALLY an off duty employee who was visiting put her Work Shirt on and stepped up and checked me... More

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Dave M, General Manager at Staybridge Suites New Orleans, responded to this review

Dear TexasRoadtripper, Thank you for taking the time to complete a review. I will share your comments with our Front Desk and Housekeeping leadership. On behalf of our entire team I would also like to personally apologize for the experience you had here at the Staybridge New Orleans. Your experience was very different than most comments I receive about our... More

North Kingstown, Rhode Island
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 1 week ago

The hotel is very convenient to most of the great things New Orleans has to offer. We did not experience good service at check-in, getting the ventilation working in our room, or at any other time. For the amount of money we spent on the room, I expected more. The "exercise room" was in rough shape and the water wasn't... More

Was this review helpful? Yes 1
Dave M, General Manager at Staybridge Suites New Orleans, responded to this review

Dear Jim O, Thank you for your review. I apologize for the arrival experience you spoke about in your review and would like more details about the lack of service at check in. I am also curious about the bed being at a 15 degree slant and will have the staff check all the beds in the hotel to make... More

Branson, Missouri
Senior Contributor
43 reviews 43 reviews
14 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed 1 week ago

This hotel was in the perfect location near everything - the French Quarter, the casinos, the stadium, etc. The rooms were spacious and had upscale furnishings and decor. Fabulously comfortable beds. Great breakfast. The lobby staff was super friendly and helpful. Parking is underground and super secure in the building next door, through a short covered walkway. The location makes... More

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Dave M, General Manager at Staybridge Suites New Orleans, responded to this review

Dear HavingFun50, I smiled from ear to ear the entire time I read your review. Thank you!! I see that you took full advantage of our location, spacious suite and breakfast and enjoyed many things in our city and the staff at the hotel. We continue to work hard at making the hotel better so that we can provide the... More

1 review
4 of 5 stars Reviewed 1 week ago

My boyfriend and I stayed here for a week at the beginning of November. Very nice hotel, easy access to Canal street and the French Quarter. You are within walking distance of tons of restaurants and shops. It is much quieter than right down by Bourbon street. The free breakfast was very good and a great selection of items to... More

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Dave M, General Manager at Staybridge Suites New Orleans, responded to this review

Dear Nicole H, I am glad you had a great weekend here in New Orleans with your boyfriend. Thank you for your review and highlighting the great amenities our hotel provides that makes us an unbeatable value. I agree that you can not beat our location being close enough to but away from Bourbon St and close to many great... More

Michigan
Senior Contributor
47 reviews 47 reviews
8 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 1 week ago

Close to French Quarter and canal street. All in walking distance even to superdome. Staff friendly and prompt. Free breakfast had a nice spread. Construction in outside didn't make appearance appealing but for price and short stay was nice. Def. return

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Dave M, General Manager at Staybridge Suites New Orleans, responded to this review

Dear totterd1, Thank you for taking the time to leave a review and recommend staying at our hotel. The city is doing street work just outside our entrance and it takes away from our appearance. I apologize for this and I am told that they are in the final stages of the project in front of the hotel. We look... More

Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 2 weeks ago

My five friends and I stayed here for Halloween weekend and had an amazing stay. We're way too old to be right in the middle of the action but not too old to be far away from it. The hotel is within walking distance to the French Quarter and most of the restaurants we wanted to try and the front... More

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Dave M, General Manager at Staybridge Suites New Orleans, responded to this review

Dear Cindasmommy715 + 5 Friends, WOW!! Thank you for your amazing review. 6 ladies in a 2 bedroom suite is the most perfect way to go when coming to New Orleans for a get away. The city was buzzing over the Halloween Weekend and from your review it looks like you and your friends took full advantage of the great... More

Illinois
Top Contributor
54 reviews 54 reviews
27 hotel reviews
45 helpful votes 45 helpful votes
5 of 5 stars Reviewed 3 weeks ago

My husband and I stayed here for three nights. We loved the 10-minute walk to Bourbon St (close enough and far enough away) and free breakfast. The front desk staff was very friendly during check-in, and offered directions to the closest grocery store even though they offer drinks and snacks in the pantry. Rouses is a full grocery store within... More

Was this review helpful? Yes 1
Dave M, General Manager at Staybridge Suites New Orleans, responded to this review

Dear MrsHall2006, What a treat you got in New Orleans!! A little taste of Mardi Gras, some of our best weather of the year and Halloween with a twist in New Orleans. Above all that great stuff you stayed at the hotel with the best staff, amenities and location. Thank you for your review and comments. I will share with... More

Portland, Oregon
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 3 weeks ago

I'll start with the positive: The staff was friendly and attentive. The Internet connectivity was slow and unreliable. I wanted to upload some photos / videos from my PC using their WiFi but had to connect my PC to my phone as a HotSpot using my data plan to get anything to work. Tried over the course of several days... More

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Dave M, General Manager at Staybridge Suites New Orleans, responded to this review

Dear VenturiTraveler, Thank you for taking the time to share your comments. They are heard loud and clear. In fact, due to many comments like yours we are within 3 weeks of a major change in our HSIA/WiFi service that will exceed our guest's expectations. I would like to apologize to your personally for the inconvenience our current internet speed... More

Reviewer
5 reviews 5 reviews
5 of 5 stars Reviewed 3 weeks ago via mobile

Spent 2 nights and were not disappointed. The location was great. We chose this property because it was close to the National WW2 Museum, but were pleased with its proximity to Bourbon Street, Harrah's Casino, and an upscale shopping mall. Monique at the front desk went above and beyond to help us with a relative's reservation, and we found all... More

Was this review helpful? Yes
Dave M, General Manager at Staybridge Suites New Orleans, responded to this review

Dear Micki W, Thank you for taking the time to share this wonderful review. I will share your great comments with Monique and thank her for taking such great care of you and your family. Please come back very soon and enjoy more great things in the city located close to the Staybridge New Orleans. Sincerely, More

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Additional Information about Staybridge Suites New Orleans

Address: 501 Tchoupitoulas St., at Poydras, New Orleans, LA 70130
Phone Number:
Location: United States > Louisiana > New Orleans
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Staybridge Suites New Orleans 3*
Number of rooms: 182
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Also Known As:
Staybridge Suites New Orleans Hotel New Orleans
New Orleans Staybridge Suites

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