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Harrah's New Orleans

Certificate of Excellence
GreenLeadersSilver level
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228 Poydras Street, New Orleans, LA 70130
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1 room 1 guest
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2,065 Reviews from our TripAdvisor Community

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Traveler rating
    1,256
    522
    153
    66
    68
See reviews for
393
825
149
189
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (524)
Date | Rating
  • English first
  • French first
  • Italian first
  • Japanese first
  • Spanish first
  • Any
English first
  • All months
    (2065)
  • Mar-May only
    (640)
  • Jun-Aug only
    (710)
  • Sep-Nov only
    (228)
  • Dec-Feb only
    (487)
All months
Aledo, TX
Level Contributor
225 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 126 helpful votes
3 of 5 stars Reviewed today NEW

This is a dark depressing casino. I went on two different occasions and could not find anyone having fun or winning. Maybe there is a correlation, although the dealers can always liven things up if they want. The cocktail servers are extremely scarce.

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Spring
1 review
5 of 5 stars Reviewed yesterday NEW

Excellent location for a reasonable price. Underground connection to the casino was excellent. Free self parking if you play at the casino for at least half hour. Lots of entertainment located nearby.

Review collected in partnership with Caesars Entertainment

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Avon Lake
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed yesterday NEW

Clean room great front desk service. We went to New Orleans for a little get away and our experience at Harrah's was great. Front desk helped with dinner reservations. The casino was safe and many different games to chose from. We had a great time and would stay again.

Review collected in partnership with Caesars Entertainment

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San Antonio, Texas
1 review
4 of 5 stars Reviewed yesterday NEW

Rooms need some updating. gaming experience was to be expected. Two great steak houses on site and convenient. No resort at this location but a resort fee is charged...apparently for internet. If you are looking for a good location in NOLA with good security and enjoy gaming I would recommend this hotel but only if you are receiving a discount... More 

Review collected in partnership with Caesars Entertainment

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Houma
Level Contributor
9 reviews
4 of 5 stars Reviewed yesterday NEW

I have been going to Harrahs since the doors opened and have stayed in the Hotel. This was actually the first time I had problems with housekeeping etc. I got into my room and had no robe. I made sure i turned off the "Do Not disturb" sign before heading to the casino and when we got back to the... More 

Review collected in partnership with Caesars Entertainment

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Montegut
1 review
5 of 5 stars Reviewed yesterday NEW

This is a great place if you want to gamble or party the night away. Only a few blocks down from Bourbon Street, this casino is right in the middle of a non-stop party. 24 hours a day, 7 days of the week.

Review collected in partnership with Caesars Entertainment

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Spring Branch
1 review
5 of 5 stars Reviewed 2 days ago NEW

had a great time, no complaints. dealers and front desk was awesome. made sure everything was taken care of . check in was quick and easy. check out was even quicker. free parking with 30 mins of gameplay for total rewards members.

Review collected in partnership with Caesars Entertainment

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NOLAHarrahs, Manager at Harrah's New Orleans, responded to this review

Dear 207xavierv, Thank you for choosing Harrah's New Orleans for your hotel stay! We are glad that you had an efficient check in and check out, and a good experience at the casino with out Table Games Dealers. Thank you for mentioning the 24 hours free parking by playing at least 30 minutes on your Total Rewards card. We value... More 

New York City, New York
Level Contributor
55 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Rooms are nicely decorated, spacious and very clean. Check in was efficient and staff were attentive and always pleasant and polite. I would book this hotel again. Location is walking distance to all of the best attractions and restaurants and away from the late night/early morning hangover party people.

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NOLAHarrahs, Manager at Harrah's New Orleans, responded to this review

Dear DaddyEats, Thank you for your stay with us, and for providing this great review! We are glad that you enjoyed the hotel decor, and found our staff to be attentive, friendly and polite. We are in a great location, convenient to many local attractions, shopping and dining, and we look forward to welcoming you back to our property soon!... More 

El Paso
1 review
5 of 5 stars Reviewed 2 days ago NEW

Excellant service will and look foward to another trip to your casino and also look fowaes to staying ar the resort casino supervisor was very helpful especially on the tables and will definitely go back when i have the next opportunity Supervisors

Review collected in partnership with Caesars Entertainment

Was this review helpful? Yes
NOLAHarrahs, Manager at Harrah's New Orleans, responded to this review

Dear thomastK3238UC, Thank you for your recent stay, and for the great review! We are glad that you had a good experience at the casino, and we look forward to welcoming you back to our hotel in the future. Customer Service Team Harrah's New Orleans Casino & Hotel JE More 

Brights Grove, Canada
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

What a nice place great location easy to get to free parking if you gamble for 30 minutes a day. Short walk to bourbon street twenty minutes to the Frenchman street that has great jazz.all in walking distance great restaurants close by or at the hotel if you don't want to go far

Review collected in partnership with Caesars Entertainment

Was this review helpful? Yes
NOLAHarrahs, Manager at Harrah's New Orleans, responded to this review

Dear eliz h, Thank you for your recent visit, and for the great review! We are glad that you enjoy our location, convenient to the French Quarter, live music, and dining. We look forward to welcoming you back again soon! Customer Service Team Harrah's New Orleans Casino & Hotel JE More 

Hotel Review Summarization

What travelers say

  • French quarter(35)
  • Very nice(13)
  • Bourbon street(5)
  • Room service(3)
  • Ruth Chris(3)
Questions? Get answers from hotel staff and past guests. Ask a question

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