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All 153 New Orleans hotels

Harrah's New Orleans

4.0 of 5 Hotel   |   228 Poydras Street, New Orleans, LA 70130
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82%
Ranked #34 of 153 hotels in New Orleans
Certificate of Excellence 2014
GreenLeadersSilver level
A recent review
4 of 5 stars reviewed 2 days ago
Hugo P Woodside, New York
  • Overview
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  • Photos (181)
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  • Room tips (171)
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731 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (171)
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English first
Woodside, New York
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

My mother and I spent 4 nights here and it was a pleasure. Staff is very friendly and willing to help with all your needs. The rooms are very comfortable, especially the beds. Housekeeping was done each day and all staff were respectful. The buffet at the Harrah's Casino is outstanding. There is also a passageway which connects the hotel... More

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chicago
Contributor
12 reviews 12 reviews
4 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

My husband and I drove from Chicago to New Orleans Harrahs.I have been a Diamond member for over ten years.When i made my reservation i reserved a premium room.Granted,we arrived a eight o'clock in the evening,so we still got a premium room but when i asked for a water view i was denied.I slipped the guy a ten dollar bill... More

Was this review helpful? Yes 1
TotalServiceHNO, Manager at Harrah's New Orleans, responded to this review

Dear Blazin7s, I love your username! Thank you for your TripAdvisor review on your Hotel experience. We are sorry that we were unable to accommodate the Riverview room on your arrival. When available, we do our best to accommodate guest's room preference request especially for our Diamonds... free of charge. However, we are glad that everything worked out the next... More

New Braunfels, Texas
Top Contributor
51 reviews 51 reviews
28 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 1 week ago

My wife and I stayed here for 3 nights during the week and enjoyed it very much. The staff here is very friendly, and always willing to assist. There are many great resturants, bars, and other attractions very close. Our room was very clean with plenty of room to stretch out. The only negative I can think of is that... More

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TotalServiceHNO, Manager at Harrah's New Orleans, responded to this review

Dear Michael B, Thank you for your wonderful TripAdvisor review on your recent experience with us. The hotel will undergo rennovation within the next year and we are getting brand new TVs! We look forward to welcoming you back soon! Sincerely, Harrah's New Orleans Customer Service More

East Rockaway, New York, United States
Senior Contributor
27 reviews 27 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago

Spent three nights here and it was a pleasure. The staff is exceptional. We had a very, very rough drive from Nashville and were exhausted when we arrived. The woman, Ashley, who checked us in was fantastic. She was charming and friendly and cheered us up after an awful day, each time we left and came back to the lobby... More

Was this review helpful? Yes 1
TotalServiceHNO, Manager at Harrah's New Orleans, responded to this review

Dear Cynthia K, Thank you for your perfect TripAdvisor review on your recent visit. It was a pleasure to have you as our guest. We can't wait to welcome you back! Sincerely, *VN Harrah's New Orleans Customer Service More

Atlanta,GA.
Top Contributor
95 reviews 95 reviews
29 hotel reviews
145 helpful votes 145 helpful votes
5 of 5 stars Reviewed 1 week ago

When we arrived, it was about 3pm and I said at check-in that I was a Total Rewards member and the young lady at the desk said my room was still not available. One of the managers (Jara was her name) saw my look of disappointment (it had been a 7hr drive for us) and got us a room immediately.... More

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TotalServiceHNO, Manager at Harrah's New Orleans, responded to this review

Dear Peaches0422, Thank you for your fabulous TripAdvisor review on your recent visit at Harrah's New Orleans. We are delighted to know that Jara was able to take care of you. We look forward to your return visit! Sincerely, *VN Harrah's New Orleans Customer Service More

Lexington, Kentucky
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

My husband and I brought my parents here for a couple nights. You never know what you will get when checking into a hotel. We were greeted so warmly that it set the tone for a great stay. Beautiful rooms and loved the bathtub. My only complaint was the drinks. The 501 coffee stand inside the tunnel was too expensive... More

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TotalServiceHNO, Manager at Harrah's New Orleans, responded to this review

Dear UKCat1125, Thank you for sharing your experience on TripAdvisor! We love the garden tub and glad you enjoyed your stay. We look forward to your return visit! Sincerely, *VN Harrah's New Orleans Customer Service More

West Hartford, Connecticut
Contributor
11 reviews 11 reviews
9 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 1 week ago

The most friendly casino hotel I have ever been to! Tables were only $5.00 on a saturday night!! $5.00! Very friendly staff and amazing place to kickback after drinking your life away on bourbon st. Great selection of games and foods.

Was this review helpful? Yes
TotalServiceHNO, Manager at Harrah's New Orleans, responded to this review

Hello and thank you for your wonderful review! We appreciate your feedback and are ecstatic to hear that you had a great time at our Casino and Hotel! We love to hear that our staff is doing a great job providing excellent Customer Service to our guests. We hope you plan to visit Harrah's New Orleans again soon and look... More

Washington DC, District of Columbia
Senior Contributor
35 reviews 35 reviews
6 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The stay here was wonderful inside and out. Starting with the facade of the hotel which is very reminiscent of the French Quarter in New Orleans with it's iron work. The doorstaff and bellmen greeted us warmly and made sure our bags were taken care of. The front desk staff was patient, helpful, friendly and overall wonderful. Our room was... More

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TotalServiceHNO, Manager at Harrah's New Orleans, responded to this review

Thank you for taking the time to write about your recent stay. I am happy to hear you enjoyed our pancakes! We just love taking care of our guests and hope that everyone takes advantage of the extra services we offer. Thank you for the transportation feedback we will look into that for next year. We look forward to the... More

Lexington
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

We stayed at Harrahs to visit New Orleans and reconnect with family. Some of us visited the casino but the nice thing is that the hotel and casino are totally separate so you do not have to enter the casino at all, if you are not a gambler. The rooms are lovely with super comfy beds, and all the staff... More

Was this review helpful? Yes 1
TotalServiceHNO, Manager at Harrah's New Orleans, responded to this review

Thank you for your Trip Advisor review and sharing your Hotel experience. We sincerely appreciate the feedback and I am happy to hear you enjoyed the service from our staff! I will be sure to pass it along to them. We look forward to the opportunity to welcome you back soon. *TB More

Astoria, New York
Top Contributor
52 reviews 52 reviews
8 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We stumbled into Harrah’s Casino right on Canal St. in New Orleans after visiting the Aquarium and having had enough of the heat and humidity. Sure enough, the place was fully air conditioned, if not overwhelmingly cold and definitely had more than a hint of cigarette smoke in the air. As a lot has already pointed out on previous reviews,... More

Was this review helpful? Yes 1
TotalServiceHNO, Manager at Harrah's New Orleans, responded to this review

Thank you for your Trip Advisor review, we sincerely appreciate your shared experience and value your feedback. We look forward to welcoming you back! *TB More

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Additional Information about Harrah's New Orleans

Address: 228 Poydras Street, New Orleans, LA 70130
Phone Number:
Location: United States > Louisiana > New Orleans
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Harrah's New Orleans 4*
Reservation Options:
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Also Known As:
Harrah`s New Orleans Hotel New Orleans
Harrahs Hotel New Orleans
Harrahs New Orleans Hotel
Harrahs New Orleans Casino New Orleans

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Amenities

Bar / Lounge Business Center with Internet Access Casino and Gambling Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style
#2 Green Hotel in New Orleans #13 Luxury Hotel in New Orleans #20 Family Hotel in New Orleans #22 Romantic Hotel in New Orleans #43 Business Hotel in New Orleans
Hotel Class
Number of rooms
450

Questions & Answers

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