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All 153 New Orleans hotels

Harrah's New Orleans

4.0 of 5 Hotel   |   228 Poydras Street, New Orleans, LA 70130
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83%
Ranked #35 of 153 hotels in New Orleans
Certificate of Excellence 2014
GreenLeadersSilver level
A recent review
4 of 5 stars reviewed 2 days ago
encruiser Toronto, Canada
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  • Room tips (176)
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753 people have reviewed this hotel

Traveler rating
    423
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    64
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107
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (176)
Date | Rating
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English first
Toronto, Canada
Contributor
14 reviews 14 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

As part of the Total Rewards membership benefits, we got complimentary room for several nights near the top floor with great view of the river & surrounding areas including the Riverwalk Outlet Stores. Room was very clean & spacious with very friendly staff. Location is within walking distance of the casino + restaurants & shopping facilities. Bus & trolley routes... More

Was this review helpful? Yes
TotalServiceHNO, Manager at Harrah's New Orleans, responded to this review

Dear encruiser, Thank you for your recent TripAdvisor review! We are so happy to hear that you enjoyed your stay at our Hotel and that you were able to take advantage of all the great sights and sounds New Orleans has to offer in our surrounding area! We look forward to the opportunity to welcome you back soon! Sincerely, *TD... More

Humble, Texas
Senior Contributor
27 reviews 27 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

Came for a couple days of gambling and celebrating a birthday. Room was spacious and overall in reasonable shape, however there was mold in the bathroom and the room hadn't been dusted in a long time. I actually had to wipe down the telephone to read the button for valet when we needed our car. Same in bathroom with mini... More

Was this review helpful? Yes 1
TotalServiceHNO, Manager at Harrah's New Orleans, responded to this review

Dear Carol J., Thank you for your Trip Advisor review. We are truly sorry to hear of your less than satisfactory experience with the cleanliness of our rooms during your stay. That is a poor experience that you should never expect from Harrah's New Orleans and we appreciate the opportunity to learn from your shared experience. We would love to... More

Switzerland
Senior Contributor
38 reviews 38 reviews
21 hotel reviews
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed 1 week ago

We stayed here for a convention and felt that the rooms for the price we paid were below average. They are definitely due for some renovation or updating. The location near the convention center and shopping was good. The people and staff were all very friendly and helpful, so they made the stay! We are not gamblers so we did... More

Was this review helpful? Yes 2
TotalServiceHNO, Manager at Harrah's New Orleans, responded to this review

Dear CHfrequentflyer, Thank you for your recent TripAdvisor review! We are glad you were able to enjoy the sights and sounds of the area surrounding our Hotel and are happy to hear that our staff created a memorable experience for you. We are excited to share that we have some upcoming Hotel renovations that will be done and hope that... More

Slidell, Louisiana
Contributor
15 reviews 15 reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 1 week ago

This hotel is fab..rooms extra clean, great views of the city & river. Staff is super friendly & eager to please. Close to all attractions the city has to offer & great food everywhere. You can not go wrong this choice.

Was this review helpful? Yes 2
TotalServiceHNO, Manager at Harrah's New Orleans, responded to this review

Dear Bonnie K., Thank you so much for your recent TripAdvisor review. We are pleased to hear that you enjoyed our Hotel and all of the attractions in the surrounding area and hope that our services made your reunion trip one to remember. We hope to welcome you back soon! Thank you, *TD Customer Service Team Harrah's New Orleans Casino... More

Austin, Texas
Senior Contributor
40 reviews 40 reviews
11 hotel reviews
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed 1 week ago

We recently went to N'Awlins, for my son's wedding, and since we have the Total Rewards card, wanted to see about staying at Harrah's. We were told that they would give us one night "comped" at the Harrah's hotel, so we took it. We were a little apprehensive, because we've stayed at Harrah's in Las Vegas, and weren't impressed, but,... More

Was this review helpful? Yes 2
TotalServiceHNO, Manager at Harrah's New Orleans, responded to this review

Dear Raydioman61, Thank you for your recent TripAdvisor review! We are so excited to hear that you enjoyed your stay at our Hotel and will be passing along your kind words to our Hotel staff. We love when our guests experience great customer service and get to enjoy the many sights and sounds of New Orleans in the area surrounding... More

Daytona Beach, Florida, Usa
Top Contributor
50 reviews 50 reviews
18 hotel reviews
44 helpful votes 44 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed here over the weekend while playing at the casino. I have to say the best thing about this hotel is the service and employees. They really go above and beyond with the customer satisfaction. The rooms were very nice and clean, just not as nice as some as the Vegas properties. I would stay here again without hesitation.

Was this review helpful? Yes 2
TotalServiceHNO, Manager at Harrah's New Orleans, responded to this review

Dear FrequentFlyrr, Thank you for taking the time to write about your recent stay on TripAdvisor. We are happy to hear that you were able to enjoy your stay at our Hotel and that you received excellent customer service by our staff. We will be sure to pass along the information to the appropriate team. We are extremely excited to... More

Louisville, Kentucky
Contributor
13 reviews 13 reviews
10 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed 1 week ago

By far this hotel ranks supreme in the service they deliver. The staff is there with smiles and hello's the minute you walk thru the lobby. This service permeates throughout the entire hotel. They definitely have the service down to a fine art. Kudo's!!!

Was this review helpful? Yes 2
TotalServiceHNO, Manager at Harrah's New Orleans, responded to this review

Dear AMY39604, Thank you for your Trip Advisor review and sharing your Hotel experience. We sincerely appreciate the feedback and we are happy to hear you enjoyed the service from our Hotel Krewe! We will be sure to pass it along to them. We look forward to welcoming you back soon! Sincerely, *TD Customer Service Team Harrah's New Orleans Casino... More

Wally45
Senior Contributor
26 reviews 26 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 1 week ago

This place is expensive to stay at but my wife and I gamble enough so we are usually comp'ed our stay either free or at a very good discount. The parking situation is pretty crazy and expensive though and it is not explained very good at all by the people working there. The check-in service is incredibly slow and takes... More

Was this review helpful? Yes 4
TotalServiceHNO, Manager at Harrah's New Orleans, responded to this review

Dear Wally45, Thank you for your Trip Advisor review, we sincerely appreciate your shared experience and value your feedback. We are saddened to hear of your less then satisfactory experience with our Casino and Hotel and apologize for any inconvenience that our Hotel Security staff caused during your stay. We will be forwarding this information to the appropriate management team... More

texas
Contributor
14 reviews 14 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed here back in 2007 without incident. The rooms were clean and comfortable then and still are. The beds are awesome and sleep came easily in the Big Easy. The bathroom is the nicest spot for showering and I like that it had a water closet (enclosed toilet). Jetted tub for soaking after walking to the French Quarter..All in... More

Was this review helpful? Yes 3
TotalServiceHNO, Manager at Harrah's New Orleans, responded to this review

Dear TravelingLadyTexas, Thank you for taking the time to write about your recent stay here at Harrah's New Orleans. We are happy to hear that your experience mirrored your 2007 stay and that you were able to enjoy our Hotel again. We look forward to the opportunity to welcome you back soon. Sincerely, *TD Customer Service Team Harrah's New Orleans... More

Tampa, Florida
Reviewer
5 reviews 5 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I was not happy with the $30/night self parking, until someone told me I could gamble for 30 minutes and get the parking fee waived. What a sweet deal if you don't lose money gambling (I was ahead by $1.20 after two nights, but didn't have to pay $60 parking fee). The higher floor have the nicer view, but the... More

Was this review helpful? Yes 2
TotalServiceHNO, Manager at Harrah's New Orleans, responded to this review

Dear Valriconni, Thank you for taking the time to write about your recent stay. We are happy to hear that you enjoyed your stay at our Hotel and were able to take advantage of all the great sights and sounds in the surrounding area! We look forward to the opportunity to welcome you back soon. Sincerely, *TD Customer Service Team... More

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Additional Information about Harrah's New Orleans

Address: 228 Poydras Street, New Orleans, LA 70130
Phone Number:
Location: United States > Louisiana > New Orleans
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Harrah's New Orleans 4*
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Also Known As:
Harrah`s New Orleans Hotel New Orleans
Harrahs Hotel New Orleans
Harrahs New Orleans Hotel
Harrahs New Orleans Casino New Orleans

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Amenities

Bar / Lounge Business Center with Internet Access Casino and Gambling Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style
#3 Green Hotel in New Orleans #14 Luxury Hotel in New Orleans #21 Family Hotel in New Orleans #22 Romantic Hotel in New Orleans #43 Business Hotel in New Orleans
Hotel Class
Number of rooms
450

Questions & Answers

Here’s what questions travelers have asked, with answers from representatives of Harrah's New Orleans and other travelers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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