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All 154 New Orleans hotels

Harrah's New Orleans

4.0 of 5 Hotel   |   228 Poydras Street, New Orleans, LA 70130
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Harrah's New Orleans
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Ranked #36 of 154 Hotels in New Orleans
Certificate of Excellence 2014
GreenLeadersSilver level
A recent review
4 of 5 stars reviewed 2 days ago
RedLily1968
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791 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Top Contributor
103 reviews 103 reviews
18 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

I have stayed here many times & always enjoy it. Its a good location & the staff is friendly. My complaint is always the same...housekeeping should pay attention to detail. Thats great that you clean the bathrooms but gross when the slats of the bathroom door are filled with dust and hair. I still enjoy staying here.

Was this review helpful? Yes
TotalServiceHNO, Manager at Harrah's New Orleans, responded to this review

Dear RedLily1968, Thank you for your recent TripAdvisor review. We are happy to hear that you enjoy staying at our Hotel. We appreciate your feedback regarding our Housekeeping as it enables us to identify where adjustments can be made so that we may continue providing the best services for our guest. We appreciate you and hope we have the pleasure... More

Carriere, Mississippi
Top Contributor
114 reviews 114 reviews
23 hotel reviews
122 helpful votes 122 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Several floors have been renovated, new carpeting new furniture, We stayed on the 25th floor ( highest level before the suite level) which had been renovated a new settee , white duvet, slightly lighter overall color scheme and new carpeting in the halls ( I believe the same print as the carpeted area of the casino) .

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TotalServiceHNO, Manager at Harrah's New Orleans, responded to this review

Dear Ssful, Thank you for taking the time to provide feedback about our Hotel Renovations! We take pride in delivering the best products and services to our guest. Come back and see us soon! Sincerely, *TB Customer Service Team Harrah's New Orleans More

Panama City, Panama
Contributor
17 reviews 17 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 5 days ago NEW via mobile

We had a few nights comped with Harrah's and went to New Orleans. The hotel is very nice and clean, in an excellent part of town. The Riverwalk is just across the street and there are many places to eat nearby. The Stop and Go bus tours pick up near the hotel ( we did not rent a car because... More

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TotalServiceHNO, Manager at Harrah's New Orleans, responded to this review

Dear Desula, Thank you for your review! We're so glad to hear you enjoyed your trip. Come back and see us soon! Thank you, *TS Customer Service Team Harrah's New Orleans More

2 reviews
5 of 5 stars Reviewed 5 days ago NEW via mobile

Really enjoyed...king beds are great and huge walk in shower and tub...king deluxe. Staff....EXCELLENT!! Location...EXCELLENT!! No smoking in hotel! Also, walk straight to casino from hotel and a great courtyard area!

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TotalServiceHNO, Manager at Harrah's New Orleans, responded to this review

Dear c2gunn, Thank you for taking the time to review our hotel! We are delighted to hear you enjoyed our amenities and staff. Come back and see us soon! Thank you, *TS Customer Service Team Harrah's New Orleans More

salisbury maryland
Senior Contributor
36 reviews 36 reviews
10 hotel reviews
52 helpful votes 52 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

After many years of being left behind as our family went to New Orleans , our nephew finally got to see what all the fuss was about . He was able to see the reason we loved it ! Music , oysters and the best casino for Craps ! Thanks For all you did Dana , a great host !

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TotalServiceHNO, Manager at Harrah's New Orleans, responded to this review

Dear summersalisburymd, We're so glad your nephew got to experience Harrah's & the city of New Orleans! We hope you all had a fabulous time and get the chance to come back and see us soon! Thank you, *TS Customer Service Team Harrah's New Orleans More

Contributor
20 reviews 20 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Our rooms were comped for 5 night due to being a platinum total rewards member. The hotel was beautiful. Our room was 2503. Bed was very comfortable . Bathroom had both tub and shower. We had a view of the Mississippi River. Check in and check out was fast and easy. Hotel will print boarding passes for you. Everyone involved... More

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TotalServiceHNO, Manager at Harrah's New Orleans, responded to this review

Dear Cdr24540, We are so glad to hear you enjoyed your stay with us! Thank you for your visit, as well as taking the time to provide us with this feedback. We appreciate you and hope we have the pleasure of welcoming you back soon! Thank you, *TS Customer Service Team Harrah's New Orleans More

Aurora, Illinois, United States
Contributor
11 reviews 11 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 1 week ago

Very nice hotel. Just a short walking distance from The French Quarter and and even shorter distance to the outlet mall. The staff was very friendly. The front desk couldn't do enough for you. Whenever I hear about southern hospitality Harrah's will come to mind. The room was bright and airy. The guest bathroom was a nice added touch.

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TotalServiceHNO, Manager at Harrah's New Orleans, responded to this review

Dear Ida, Thank you for your recent review on Tripadvisor. We are happy to hear you enjoyed your stay at our hotel. We take pride in delivering the best service to our guest and will share your review with our hotel staff. Have a great day! Sincerely *TB More

Saint Louis, Missouri
Reviewer
3 reviews 3 reviews
3 of 5 stars Reviewed 1 week ago

Staff was awesome, very helpful. Internet charge was expensive, at the nightly rate of the rooms, interent should be included. The decor is very pretty, hotel is crisp and clean. Staff inviting...heard frequently "Welcome Back"...the Conceire actually made very good suggestions to us regarding sites to see, etc. She even followed up on our tour that left without us!!! So... More

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TotalServiceHNO, Manager at Harrah's New Orleans, responded to this review

Hello AvAsMoM1973, Thank you for taking the time to write about your recent stay. We are happy to hear that you enjoyed your stay at our Hotel and Casino. We just love taking care of our guests and hope that everyone takes advantage of all the great sights and sounds of New Orleans in our surrounding area! We look forward... More

Prosper, Texas, United States
Contributor
15 reviews 15 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 1 week ago

The first thing that hit me is the details! The decor and ambiance is absolutely luxurious feeling! We also stayed at the Hilton Riverside on same trip for comparison. If you had a choice between Harrahs and Hilton without much price difference choose Harrahs in my opinion just for the luxurious feeling you get from hotel. The detracts that prevent... More

Was this review helpful? Yes 1
TotalServiceHNO, Manager at Harrah's New Orleans, responded to this review

Hello Chester J., Thank you for your recent TripAdvisor review. We are happy to hear that you enjoyed your overall stay at our Hotel. We appreciate your feedback regarding our WIFI and room service prices as they enable us to identify what we are doing correctly to satisfy our guests, as well as discover where adjustments can be made so... More

USA
Senior Contributor
31 reviews 31 reviews
11 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The rooms are fabulous. If you are lucky enough to get a suite they are gorgeous & have great views from the top floor! Everyone is very friendly & helpful. There is not a pool but there is enough to do in the area that we didn't even miss it. The casino is well kept & clean as well. Skip... More

Was this review helpful? Yes 1
TotalServiceHNO, Manager at Harrah's New Orleans, responded to this review

Dear Whispery, Thank you for your recent TripAdvisor review. We love it when our guests let us know that their expectations have been exceeded by gracious hospitality and excellence in customer service! We are happy to hear that you enjoyed our Hotel and Casino and look forward to welcoming you back in the future. Thank you, *TD Customer Service Team... More

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Additional Information about Harrah's New Orleans

Address: 228 Poydras Street, New Orleans, LA 70130
Phone Number:
Location: United States > Louisiana > New Orleans
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Harrah's New Orleans 4*
Number of rooms: 450
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Also Known As:
Harrah`s New Orleans Hotel New Orleans
Harrahs Hotel New Orleans
Harrahs New Orleans Hotel
Harrahs New Orleans Casino New Orleans

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