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Andrew Jackson Hotel

919 Royal Street, New Orleans, LA 70116
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Andrew Jackson Hotel
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275 Reviews from our TripAdvisor Community

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Traveler rating
    78
    86
    37
    32
    42
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52
94
12
5
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (69)
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Bend, Oregon
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

David was a terrific front desk manager and was very helpful. The hotel has a great location and convenient to everything...including Lafitte's Bar right around the corner (Voodoo Daiquiri, yum!). The bed was probably the most comfortable I've slept on anywhere during my travels around the world. Breakfast is brought to you and starts the day off right. Occasionally the... More 

Was this review helpful? Yes
Vickie P, Guest Relations Manager at Andrew Jackson Hotel, responded to this review

Dear Scooter0250, We sincerely appreciate your positive feedback regarding your time with us.We're so happy that you enjoyed your stay. We"ll be sure to pass your lovely comments on to David. Thanks again. Vickie More 

Lockport, New York
Level Contributor
3 reviews
4 of 5 stars Reviewed 1 week ago

We loved our stay. The location is EVERYTHING. Right in the middle of the French Quarter on Royal, within walking distance to so much. We never used our rental car in all 8 days. Got a jazzy pass (streetcars... STELLA! ) for three days go to garden district etc. Took a cab once to the rock n bowl (because drinking).... More 

Was this review helpful? Yes
Vickie P, Guest Relations Manager at Andrew Jackson Hotel, responded to this review

Dear BobbiEllen, Thank you for the lovely remarks on your most recent stay with the Andrew Jackson. We firmly believe that all guest are part of our family and so happy that our hotel had everything you needed while in New Orleans. I personally love that you felt the hotel was your home while here and we look forward to... More 

1 review
5 of 5 stars Reviewed 1 week ago

This is not a luxury hotel; if you want a plush bed and to watch TV all day; this is not for you. But if you are like me, and like to LIVE in a place for your vacation it's perfect. The location is beyond ideal; the staff, especially David and Cindy, are friendly, courteous, and extremely helpful with trip... More 

Was this review helpful? Yes
Vickie P, Guest Relations Manager at Andrew Jackson Hotel, responded to this review

Dear Sonel V, We sincerely appreciate your positive feedback regarding your time with us. We'd love to have you back for another wonderful summer vacation at the Andrew Jackson next year.We'll let the Ghosts know your coming!! Thanks again. Vickie More 

Level Contributor
3 reviews
4 of 5 stars Reviewed 1 week ago

When we got there, the first person we encounter was David. That man is awesome!! Great customer service and professionalism!!! He made sure we were taken care off!! He recommended room 211, which I loved!!! Small, but the cutest room ever. After going out to walk for a couple of hours, we arrived at the hotel and talked to the... More 

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Vickie P, Guest Relations Manager at Andrew Jackson Hotel, responded to this review

Dear Laura M, Thank you very much for the review of our hotel. We appreciate that you took the time to write about your experience. We appreciate that you wrote about the outstanding service provided to you by our staff.We love that the Andrew Jackson has become your favorite French Quarter Hotel! We can't wait to welcome you back again... More 

1 review
5 of 5 stars Reviewed 2 weeks ago

I had originally book my reservation on bookit.com and for some reason they decided to get my dates got messed up. I was very upset when I learned of this mistake. I will say the front desk agent Benjamin was very professional and quickly diffused the situation. I could not have asked for a more understanding employee of this hotel.... More 

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Vickie P, Guest Relations Manager at Andrew Jackson Hotel, responded to this review

Dear Vacabon, Thank you for taking the time to provide us with feedback in regards to your most recent stay. I do apologize for the issues you experienced with your reservation. I am glad to hear that Benjamin was able to turn that around quickly and make the rest of your stay stress free. Again thank you for your feedback... More 

Oklahoma City, Oklahoma, United States
Level Contributor
38 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This is a beautiful place in a perfect location. Not anything like a chain hotel so don't expect that, but you get a real New Orleans experience. Romantic, cozy, great staff. we have stayed here twice.

Was this review helpful? Yes
Vickie P, Guest Relations Manager at Andrew Jackson Hotel, responded to this review

Dear Anne R, Thank you for taking time to review my hotel. We always love hearing from our repeat guests! We appreciate the positive comments and scores. Look forward to having you back with us the next time you visit New Orleans. Thanks again for the feedback. Vickie More 

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Cuero, Texas
1 review
4 of 5 stars Reviewed 4 weeks ago

This hotel is very well kept for its age. We enjoyed an upgrade in a balcony suite and was well pleased. The room was clean and neat and the service was well above excellent. David and Annie went above and beyond to please. The location of the hotel is perfect. It is within walking distance of just about all you... More 

Was this review helpful? Yes
Vickie P, Guest Relations Manager at Andrew Jackson Hotel, responded to this review

Dear Donald S, Thank you for taking time to review my hotel. We appreciate the positive comments and scores. Look forward to having you back with us the next time you visit New Orleans. Thanks again for the feedback. Vickie More 

Johnsburg, Illinois
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 4 weeks ago

A friend and I just returned from a great weekend in NOLA. The Andrew Jackson is situated in the heart of the French Quarter within walking distance to shops, restaurants and festivities. Loved the history and charm of the building. Had no idea there might be hauntings though until someone asked if we "heard the children on the steps last... More 

Was this review helpful? Yes 1
Vickie P, Guest Relations Manager at Andrew Jackson Hotel, responded to this review

Dear JoAnn and Len C, We are so pleased that you found the Andrew Jackson to have the perfect location, great staff and not to mention - totally charming. We certainly agree! We look forward to seeing you and your husband again soon in NOLA! Vickie More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

This hotel was very convenient to everything and within walking distance. The agent Kerry was very helpful, polite and courteous . We will be back because of the service we received from Kerry and the location...

Was this review helpful? Yes 1
Vickie P, Guest Relations Manager at Andrew Jackson Hotel, responded to this review

Dear Lafayetteguest, Thank you for the great review but most important is the shout out for Kerry. It's always nice when we exceed our guest expectations. We look forward to having you back soon. Vickie More 

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