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Andrew Jackson Hotel

919 Royal Street, New Orleans, LA 70116
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Andrew Jackson Hotel
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Ranked #107 of 155 Hotels in New Orleans
A recent review
5 of 5 stars reviewed today
JoAnn and Len C Johnsburg, Illinois
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266 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (68)
Date | Rating
  • English first
  • French first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
  • All months
    (266)
  • Mar-May only
    (76)
  • Jun-Aug only
    (84)
  • Sep-Nov only
    (50)
  • Dec-Feb only
    (56)
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Johnsburg, Illinois
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed today NEW

A friend and I just returned from a great weekend in NOLA. The Andrew Jackson is situated in the heart of the French Quarter within walking distance to shops, restaurants and festivities. Loved the history and charm of the building. Had no idea there might be hauntings though until someone asked if we "heard the children on the steps last... More 

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2 reviews
5 of 5 stars Reviewed yesterday NEW

This hotel was very convenient to everything and within walking distance. The agent Kerry was very helpful, polite and courteous . We will be back because of the service we received from Kerry and the location...

Was this review helpful? Yes
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

We got there a bit early and the gentleman at the desk, David was extremely helpful. Our room was ready so he checked us in. David gave us a map and recommended a few places for us to visit. All of them were excellent. David even wrote us a note thanking us for a pleasant check in experience. I have... More 

Was this review helpful? Yes 1
Houston, Texas
1 review
5 of 5 stars Reviewed 2 days ago NEW

I stayed here with a group of friends back in July for a weekend. Beautiful, historic looking hotel located right in the middle of the French Quarter. The manager at the front desk, David, provided exceptional service and was very accommodating throughout our stay. This is a great place to stay if you want to be within walking distance to... More 

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Vickie P, Guest Relations Manager at Andrew Jackson Hotel, responded to this review

Dear gjh331, Thank you for the great feedback! I am so happy to read that you enjoyed your visit and that David took great care of you. We look forward to welcoming you back! Vickie More 

Portland
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW via mobile

Let me start by saying I didn't believe in hauntings..we came to NOLA for an overnight stay to meet family. How cool is it that the rooms with balconies have to have you walk out a window to get out there? While we were getting ready for a night on the French Quarter, they kept having ghost tours come by.... More 

Was this review helpful? Yes 2
Vickie P, Guest Relations Manager at Andrew Jackson Hotel, responded to this review

Dear Hobmom4, Thank you for providing us with feedback in regards to your most recent stay. We hope to see you on your next visit to Nola, where our Good Spirits will be waiting!! Vickie More 

Oshawa, Canada
4 of 5 stars Reviewed 1 week ago NEW

Arrived in NO early on vacation and needed a one night stay with little notice. Andrew Jackson was available. David at check in was very professional and helpful. Breakfast was provided by Diane the Queen of Croissants. She was an excellent rep for the city and got us excited about the following days. Rooms simple, clean but if you are... More 

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Vickie P, Guest Relations Manager at Andrew Jackson Hotel, responded to this review

Dear Guest, Thanks for the great review. We are very happy you enjoyed your stay with us and look forward to having you back with us soon. Vickie More 

1 review
5 of 5 stars Reviewed 1 week ago

Had an awesome time. The hotel was perfect. All employees were fabulous. Benjamin n Kerry really went above and beyond for us during our stay. Breakfast was just right to start our day. We waited a whole 5 minutes for our car to be brought by valet. And the perfect event was the first night the ghost touched my back... More 

Was this review helpful? Yes 1
Vickie P, Guest Relations Manager at Andrew Jackson Hotel, responded to this review

Dear Elaine, Thank you for taking time to review my hotel. It sounds like you had a vacation! I have shared your positive comments with the entire staff. Thanks again for your feed back. Vickie More 

Level Contributor
4 reviews
4 hotel reviews
5 of 5 stars Reviewed 1 week ago

I throughly enjoyed my stay here. The rooms although small were always neat and tidy. The hotel is located in the heart of the French quarter and was walking distance to a lot of stores. There is not much to eat for the breakfast, but the croissant which the fabulous Benjamin delivered to my room on request is tasty. I... More 

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Vickie P, Guest Relations Manager at Andrew Jackson Hotel, responded to this review

Dear Lucy(Lindsey Lohan), Thank you for taking time to review my hotel and for the shout out to the staff at the Andrew Jackson. They are the BEST! We appreciate the positive scores. See you next time. Vickie More 

Brisbane, Australia
Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed 1 week ago

This hotel has the nicest staff. Rooms were clean . Housekeeping service was excellent. I have to say the staff on the front desk were the most pleasant people to deal with. Ben,Kerry,Jeff,...amazing guys ..my daughter loved you all . This was her first trip to the states and she still talks about you guys.

Was this review helpful? Yes
Vickie P, Guest Relations Manager at Andrew Jackson Hotel, responded to this review

Johanne W, Thank you for the great review but most important is the shout out to our wonderful staff. It's always nice when we exceed our guest expectations. We look forward to having you back soon. Vickie More 

Lake Charles, Louisiana
5 of 5 stars Reviewed 1 week ago

Loved the at home feel and hospitality of the Staff. Front Desk Clerk, Ben, made sure that every detail and request was attended too. Annie was awesome also. They both made our stay very welcoming. I will absolutely stay again.

Was this review helpful? Yes
Vickie P, Guest Relations Manager at Andrew Jackson Hotel, responded to this review

Dear Clifford B,Thank you for taking time to review my hotel. We appreciate the positive comments and scores. Look forward to having you back with us the next time you visit New Orleans. Thanks again for the feedback. Vickie More 

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