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All 154 New Orleans hotels

Andrew Jackson Hotel

3.0 of 5 Hotel   |   919 Royal Street, New Orleans, LA 70116
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Andrew Jackson Hotel
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Ranked #112 of 154 Hotels in New Orleans
A recent review
4 of 5 stars reviewed 2 weeks ago
Sheelagh S
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199 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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1 review
4 of 5 stars Reviewed 2 weeks ago

Great location just one block from Burbon St in the French Quarter. Double bed room. The beds are terrible and noisy. The room is clean The staff is friendly Absolutely love the courtyard. The fountain could use maintenance. The only thing that frustrated me was we only had 1 key for 3 people. They gave me two different, extra keys... More 

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Tallahassee, FL
Contributor
18 reviews 18 reviews
10 hotel reviews
16 helpful votes 16 helpful votes
1 of 5 stars Reviewed 3 weeks ago

Good news first-great location in the French Quarter, but goes downhill from there. Very old building, but NOT well maintained or updated. Doors not weather-sealed (can see daylight through them). Thin walls, old plumbing with very slow drains in tub and sink. Our room was very small-coluldn't open the door all the way. We had a double room with 2... More 

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Vickie P, Guest Relations Manager at Andrew Jackson Hotel, responded to this review

Thank you for taking the time to write a review of your recent stay with us. I am however disappointed by the lack of cleanliness, and maintenance issues you experienced in your guest room. Your experience falls way below our standards. Please reach out to me personally at vpowell@frenchquarterinns.com with your check in date and confirmation number. With this information... More 

Cairns, Australia
Top Contributor
64 reviews 64 reviews
36 hotel reviews
32 helpful votes 32 helpful votes
3 of 5 stars Reviewed 3 weeks ago

This hotel is in a great location handy to everything. However the hotel is old and needs refurbishing, the whole place needs some TLC, it appears it has been started as work was evident but my room was old. I know its a heritage building but theres no need for it being so run down. The toilet moved and wasnt... More 

Was this review helpful? Yes 1
Okeechobee, Florida
Senior Contributor
36 reviews 36 reviews
6 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Always wanted to stay here and will again. Location was perfect and a few blocks away from Museums, Churches, French Market, Cafe's, Beignets, Jackson Square, Art shops, and of course Bourbon. Beds were soft and comfy, my double/double was fantastic except it needed a chair or two. Bathroom and rooms were very clean, hot water takes a while to reach... More 

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Senior Contributor
31 reviews 31 reviews
17 hotel reviews
25 helpful votes 25 helpful votes
2 of 5 stars Reviewed 5 weeks ago

Location was phenomenal. One block off of Bourbon. Two/three blocks from Decatur. I was really excied when I saw the pictures and price for this boutique hotel. I usually stay at mainstream hotels when I go to NOLA (Sheraton, any of the Marriotts, Wyndham); however, I wanted to try something rustic this time around. I would not recommend this hotel... More 

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Long Beach, California
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 13, 2014

First off, if you are looking for the Ritz, then stay at the Ritz. If you are looking for a quiet, clean, safe hotel to crash in after indulging in New Orleans, then this place is perfect for you. The hotel was close enough to Bourbon Street to enjoy and have fun, but far enough away so I couldn't hear... More 

Was this review helpful? Yes 1
Vickie P, General Manager at Andrew Jackson Hotel, responded to this review

Thank you for taking the time to review your recent stay with us. I want to especially thank you for your lovely comments about your stay at our hotel. We hope to see you back soon. More 

Chicago, Illinois
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed November 12, 2014

We came in from 11/7-11/10/14: Front Desk Clerk was exceptionally nice & helpful - room / bathroom are small BUT very clean & fresh: beds were comfy, room at night was quiet: Service was wonderful - yes Hotel is Old but so is New Orleans - adds to the History of the City. If you are a low maintenance traveler... More 

Was this review helpful? Yes 1
Vickie P, General Manager at Andrew Jackson Hotel, responded to this review

Thank you for taking the time to post such a complimentary review following your recent stay with us. I'm so thrilled to hear that you enjoyed your stay and the service provided to you by our team! I will be sure to share your kind words with everyone. More 

Fremont, California
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed November 12, 2014

I stayed Nov 7-10 2014. I read all the reviews but wanted a historical hotel and I took a chance. Unfortunately I can't recommend this place. I arrived with 3 other girls and checked into room 110. Our first night there we realized one bed had lipstick and a pubic hair on the sheets. Second day realized the shower faucets... More 

Was this review helpful? Yes 1
Vickie P, General Manager at Andrew Jackson Hotel, responded to this review

Thank you for your review. I am certainly disappointed by the lack of cleanliness and maintenance issues you experienced in your guest room. Your experience falls way below our standards. Please reach out to me personally at vpowell@frenchquarterinns.com with your check in date and confirmation number. With this information I can investigate what fell through in the cleaning process of... More 

San Antonio, Texas, United States
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed November 5, 2014

I enjoyed staying in a great location in the heart of the French Quarter. The hotel is quaint, very old fashioned (although it does have wi-fi). The rooms are very small and good use a fresh coat of paint. The staff is nice, not overly accomadating but friendly. When I visited the end of October they seemed to be understaffed,... More 

Was this review helpful? Yes 1
Houston, Texas
Senior Contributor
35 reviews 35 reviews
9 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed November 3, 2014

Stayed here because a friend had already chosen this place. We were in NOLA for a bachelor party(surprise). Its an older hotel so expect older accommodations. Staff was friendly but I was charger for parking even though the hotel clerk watched me arrive and leave via cab, that he called. So that was an annoyance that took a few phone... More 

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Additional Information about Andrew Jackson Hotel

Address: 919 Royal Street, New Orleans, LA 70116
Location: United States > Louisiana > New Orleans
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Andrew Jackson Hotel 3*
Number of rooms: 21
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Also Known As:
Andrew Jackson New Orleans
Hotel Andrew Jackson

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