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All 155 New Orleans hotels

Andrew Jackson Hotel

3.0 of 5 Hotel   |   919 Royal Street, New Orleans, LA 70116
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Andrew Jackson Hotel
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Ranked #111 of 155 Hotels in New Orleans
A recent review
5 of 5 stars reviewed 1 week ago
Phyllis J Red Wing, Minnesota
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203 reviews from our community

Traveler rating
    44
    65
    27
    28
    39
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35
65
9
4
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Red Wing, Minnesota
Reviewer
5 reviews 5 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Location is perfect in French Quarter. Staff friendly and knowledgeable. Room clean and adequate. Content brkfst in room nice touch. Negatives: over 30 steep steps to climb, phone in room did not work, shower had no sprayer. Minor things because of location and cost.

Was this review helpful? Yes 1
Metairie, Louisiana
Senior Contributor
24 reviews 24 reviews
21 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We just stayed in the Andrew Jackson Hotel and it was the best location that we could have chosen. It is right on Royal Street near the Antiques and coffee shops. I had heard that this hotel had a haunted past dating back to the 1800's. We think we heard the crying children in the middle of the night out... More 

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Little Rock, AR
2 reviews
11 helpful votes 11 helpful votes
2 of 5 stars Reviewed 3 weeks ago

I was very disappointed of my recent trip to the hotel. We spent 3 nights there over new years, and somehow the room went from $195 dollars a night to roughly $290 for the last two nights. It was already not worth the first rate, but definitely not worth the second one. I will start with the pros: - The... More 

Was this review helpful? Yes 1
Vickie P, Guest Relations Manager at Andrew Jackson Hotel, responded to this review

Thank you for sharing your comments and concerns regarding your stay with us. We work hard to keep our property clean, comfortable and friendly for all of our guests. Your concerns regarding the cleanliness and condition of your room, including the timely delivery of breakfast will be reviewed and evaluated by all the staff to see where improvements can be... More 

Oklahoma City, Oklahoma
2 reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed 4 weeks ago

We are driving home now and are cursing ourselves for having chosen this unkempt, neglected hotel. If we'd known how shabby this place was, we'd have spent 50 bucks more for the Cornstalk Hotel next door. First day there, there was a LOT of slamming of doors that rattled our walls. We were in the room at the top of... More 

Was this review helpful? Yes 4
Vickie P, Guest Relations Manager at Andrew Jackson Hotel, responded to this review

Thank you for taking the time to review the Andrew Jackson Hotel. We truly value the opinions of our guests and we apologize that we did not meet your expectations. Providing our guests with the best possible hospitality and service has always been our mission. The housekeeping staff is currently addressing the cleanliness issue of the hotel, and we’re currently... More 

1 review
4 of 5 stars Reviewed November 30, 2014

Great location just one block from Burbon St in the French Quarter. Double bed room. The beds are terrible and noisy. The room is clean The staff is friendly Absolutely love the courtyard. The fountain could use maintenance. The only thing that frustrated me was we only had 1 key for 3 people. They gave me two different, extra keys... More 

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Vickie P, Guest Relations Manager at Andrew Jackson Hotel, responded to this review

Thank you for your review. I’m happy to hear you would stay with us again. Please contact me when you're ready to book your next visit. It sounds like we fell short on this stay and I want to ensure on your next stay with us that we exceed your expectations. More 

Tallahassee, FL
Contributor
18 reviews 18 reviews
10 hotel reviews
17 helpful votes 17 helpful votes
1 of 5 stars Reviewed November 25, 2014

Good news first-great location in the French Quarter, but goes downhill from there. Very old building, but NOT well maintained or updated. Doors not weather-sealed (can see daylight through them). Thin walls, old plumbing with very slow drains in tub and sink. Our room was very small-coluldn't open the door all the way. We had a double room with 2... More 

Was this review helpful? Yes 1
Vickie P, Guest Relations Manager at Andrew Jackson Hotel, responded to this review

Thank you for taking the time to write a review of your recent stay with us. I am however disappointed by the lack of cleanliness, and maintenance issues you experienced in your guest room. Your experience falls way below our standards. Please reach out to me personally at vpowell@frenchquarterinns.com with your check in date and confirmation number. With this information... More 

Cairns, Australia
Top Contributor
64 reviews 64 reviews
36 hotel reviews
37 helpful votes 37 helpful votes
3 of 5 stars Reviewed November 23, 2014

This hotel is in a great location handy to everything. However the hotel is old and needs refurbishing, the whole place needs some TLC, it appears it has been started as work was evident but my room was old. I know its a heritage building but theres no need for it being so run down. The toilet moved and wasnt... More 

Was this review helpful? Yes 1
Vickie P, Guest Relations Manager at Andrew Jackson Hotel, responded to this review

I am so very sorry to read about the unpleasantness of your stay with us. We take pride in our hotel and what you experienced is simply unacceptable and disturbing. I would really love the opportunity to speak with you further. Please contact me at your earliest convenience, I can be reached Monday - Friday from 7AM TO 4PM. More 

Okeechobee, Florida
Senior Contributor
43 reviews 43 reviews
8 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed November 19, 2014

Always wanted to stay here and will again. Location was perfect and a few blocks away from Museums, Churches, French Market, Cafe's, Beignets, Jackson Square, Art shops, and of course Bourbon. Beds were soft and comfy, my double/double was fantastic except it needed a chair or two. Bathroom and rooms were very clean, hot water takes a while to reach... More 

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Vickie P, Guest Relations Manager at Andrew Jackson Hotel, responded to this review

Thank you so much for staying with us at the Andrew Jackson and for taking the time to post your review. I am happy to hear that you enjoyed your time with us and I am looking forward to the pleasure of welcoming you back in the future. More 

Senior Contributor
31 reviews 31 reviews
17 hotel reviews
26 helpful votes 26 helpful votes
2 of 5 stars Reviewed November 15, 2014

Location was phenomenal. One block off of Bourbon. Two/three blocks from Decatur. I was really excied when I saw the pictures and price for this boutique hotel. I usually stay at mainstream hotels when I go to NOLA (Sheraton, any of the Marriotts, Wyndham); however, I wanted to try something rustic this time around. I would not recommend this hotel... More 

Was this review helpful? Yes
Vickie P, Guest Relations Manager at Andrew Jackson Hotel, responded to this review

Thank you for commenting on your recent stay with us. Your experience falls way below our standards. Please reach out to me personally at vpowell@frenchquarterinns.com to discuss your stay in more detail. I want to investigate what fell through in the cleaning and maintenance issues you mention in your room and ensure it won’t happen again. Also, before booking your... More 

Long Beach, California
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 13, 2014

First off, if you are looking for the Ritz, then stay at the Ritz. If you are looking for a quiet, clean, safe hotel to crash in after indulging in New Orleans, then this place is perfect for you. The hotel was close enough to Bourbon Street to enjoy and have fun, but far enough away so I couldn't hear... More 

Was this review helpful? Yes 1
Vickie P, General Manager at Andrew Jackson Hotel, responded to this review

Thank you for taking the time to review your recent stay with us. I want to especially thank you for your lovely comments about your stay at our hotel. We hope to see you back soon. More 

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Additional Information about Andrew Jackson Hotel

Address: 919 Royal Street, New Orleans, LA 70116
Location: United States > Louisiana > New Orleans
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Andrew Jackson Hotel 3*
Number of rooms: 21
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Also Known As:
Andrew Jackson New Orleans
Hotel Andrew Jackson

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