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Loews New Orleans Hotel

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300 Poydras St, New Orleans, LA 70130
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Free Sightseeing Bus Tour
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1 room 1 guest
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Loews New Orleans Hotel
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1,146 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (257)
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There are newer reviews for Loews New Orleans Hotel
See the most recent reviews
Baton Rouge, Louisiana
1 review
4 of 5 stars Reviewed July 21, 2014

Stayed in hotel for a concert. Valet was very efficient for checking in, but seemed overwhelmed when car was needed for concert. We took a cab. Room was clean but shower head was so gross. Hallway was quiet. Feel like I overpaid for room though.

Review collected in partnership with this hotel

Was this review helpful? Yes
Kristen F, Manager at Loews New Orleans Hotel, responded to this review

Dear Troy S, Thank you for choosing Loews New Orleans Hotel for your recent concert in the city. We appreciate the time taken to voice your compliments and concerns. I have taken note of your comments and will pass them on the appropriate individuals in our housekeeping department. We hope to see you again soon. Kristen More 

Santa Clara, California
1 review
3 of 5 stars Reviewed July 21, 2014

Loews New Orleans was very nice. Its cozy and comfortable. The fitness and spa center are extremely clean and state of the art. The rooms were spacious and the bar made great drinks. The door men and valet folks were extremely nice and helpful. I booked two rooms: a Grand Queen and a Deluxe King. Both rooms were prepaid in... More 

Review collected in partnership with this hotel

Was this review helpful? Yes
Kristen F, Manager at Loews New Orleans Hotel, responded to this review

Dear Cresha F, Thank you for making Loews New Orleans your hotel of choice, during your recent visit to New Orleans. We are happy you were able to take advantage of not only our rooms, but also our fitness center and bar. I will relay your positive comments to our valet and door men. I sincerely apologize for the lack... More 

Providence
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed July 21, 2014

Our room was very nice, once we learned to control the air conditioning it was great. On at least one occasion when our room was made up for the day we were not given any towels of any size nor was fresh soap given. When we called housekeeping it took two bath attempts for us to receive two bath towels... More 

Was this review helpful? Yes 1
Kristen F, Manager at Loews New Orleans Hotel, responded to this review

Dear Maxxiee, Thank you for letting us know how we can better serve you at Loews New Orleans Hotel. Customer feedback is extremely important to us. I have taken note of your concerns and will discuss with the appropriate individuals in our housekeeping and banquet departments. We hope you choose to stay with us again, so we can exceed your... More 

Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed July 21, 2014

Rooms were huge, and employees were very courteous. Great location as well. Cafe' Adelaide was a great restaurant, and the signature drink "The Swizzle" was awesome. Bathrooms were also large and spacious, and our view was excellent.

Review collected in partnership with this hotel

Was this review helpful? Yes
Kristen F, Manager at Loews New Orleans Hotel, responded to this review

Dear alarose20, Thank you for your review. We're so glad you decided to try Loews New Orleans Hotel. We agree, Cafe Adelaide's "Swizzle" is great! We hope to continue to be your hotel of choice when in New Orleans. Happy Travels, Kristen More 

1 review
5 of 5 stars Reviewed July 21, 2014

The staff was incredibly friendly and attentive! We had to check in at 2am due to our flight delay, I was dreading a long wait and possible confusion, as I had been told they were fully booked over the phone. Nothing could have been further from what was to happen. We were checked in promptly! The staff was friendly and... More 

Review collected in partnership with this hotel

Was this review helpful? Yes
Kristen F, Manager at Loews New Orleans Hotel, responded to this review

Dear Gilbert P, Thank you for your review. We are thrilled your longer-than-expected travels ended positively at Loews New Orleans Hotel. I will relay your comments to our front desk and Cafe Adelaide staff. We hope to see you again soon! Happy Travels, Kristen More 

New Orleans, Louisiana
1 review
5 of 5 stars Reviewed July 21, 2014

Loews New Orleans Hotel is hands down the loveliest hotel I've ever stayed in—To make things even nicer, my room was aesthetically beautiful and had a spectacular view of the river and downtown New Orleans.The bed and the furniture were extremely comfortable, and the room was very quiet. Everything was in perfect working order and I loved being able to... More 

Review collected in partnership with this hotel

Was this review helpful? Yes
Kristen F, Manager at Loews New Orleans Hotel, responded to this review

Dear Tracy S, What a wonderful review! Thank you for taking time to let us know how Loews New Orleans Hotel contributed to your great stay. Customer feedback is very important to us, so we appreciate your detailed review of our property. I will pass on your kind words to our staff. Whenever your travels bring you back to New... More 

Mesquite, Texas
1 review
4 of 5 stars Reviewed July 20, 2014

The room was very nice. My room had two queen beds and were extremely comfortable. The hotel location was excellent we were in walking distance from Harrahs Casino, several restaurants, the newly opened riverwalk and the French quarter. The price of the room was comparable and very clean. There was an indoor pool and exercise room. The staff was very... More 

Review collected in partnership with this hotel

Was this review helpful? Yes
Kristen F, Manager at Loews New Orleans Hotel, responded to this review

Dear Justin M, Thank you for your review. We're glad you chose Loews New Orleans as you hotel for your recent trip to the Big Easy. We're glad you our location, facilities, outlets and staff all contributed to your positive experience. If your travels ever bring you back to New Orleans, we would love to continue to be your hotel... More 

Whidbey Island, Washington
Level Contributor
45 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed July 20, 2014

We arrived late at night and was able to get into our room quickly, though my wife would of rather just went up instead of waiting for someone to do luggage as they stubbornly insist on doing. The room was nice, though bathroom door didn't close, guess 6 nights was a long enough stay to get it fixed (it was... More 

Review collected in partnership with this hotel

Was this review helpful? Yes
Kristen F, Manager at Loews New Orleans Hotel, responded to this review

Dear elkmike, Thank you for taking time to review Loews New Orleans Hotel. Customer feedback is extremely important to us. We're glad you had a great experience while here on business. I will pass on your concerns to our engineering department to address with team members. We hope to see you again soon in the Big Easy! Happy Travels, Kristen More 

Ellington, Connecticut
2 reviews
common_n_hotel_reviews_1bd8 10 helpful votes
2 of 5 stars Reviewed July 20, 2014

Room service took over a salad, no vending so you will need to walk a few blocks to get a soda, 3 drawers for clothes so don't bring your family. To top it off, the front desk manager was surprisingly rude to me when I inquired about why the salad was taking so long. Not typical for a Loews property... More 

Review collected in partnership with this hotel

Was this review helpful? Yes
Kristen F, Manager at Loews New Orleans Hotel, responded to this review

Dear Jim A, Thank you for choosing Loews New Orleans Hotel for your recent trip to New Orleans. We appreciate you taking the time to let us know of your concerns. Customer feedback is important to us. Please accept our sincere apologies for disappointing you during your recent stay with the service from our front office and room service teams.... More 

Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed July 20, 2014

I'd been there for three business day. I liked to say I really enjoy my stay , the staff were polite and cooperative. The room was furnished very well it was clean and the facilities were perfect. The hotel is only 5 min far from Canal st and 5 min far from the newly opened Riverwalk outlet and the river.... More 

Was this review helpful? Yes
Kristen F, Manager at Loews New Orleans Hotel, responded to this review

Dear Jasmina20, Thank you for choosing Loews New Orleans Hotel for your recent business trip. We love to hear how our staff made your stay that much better. I will relay your positive comments to our team. We hope to be your hotel of choice when visiting the Big Easy. Happy Travels, Kristen More 

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