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Loews New Orleans Hotel

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300 Poydras St, New Orleans, LA 70130
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Loews New Orleans Hotel
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Loews New Orleans Hotel
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990 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Charlotte, North Carolina
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed yesterday NEW

I stayed here for a total of 8 days and had a great time. My room was spacious and had a nice view, but the location of this hotel is one you cannot beat. It's within blocks of the Riverwalk Mall, Convention Center, Harrah's Casino, and much much more. While the weather didn't cooperate (it rained 80% of the time)... More 

Was this review helpful? Yes
Prairie du Chien, Wisconsin
Reviewer
4 reviews 4 reviews
3 hotel reviews
5 of 5 stars Reviewed yesterday NEW

I had been to New Orleans one other time a few years ago. Stayed in a quaint French Quarter hotel. It was nice BUT if I ever return to New Orleans I will be staying at LOEWS every time. My friends and I loved everything about this hotel. The location, the staff (everyone) the room...(we requested a high room and... More 

Review collected in partnership with Loews Hotels and Resorts

Was this review helpful? Yes
Richmond, Virginia
Senior Contributor
30 reviews 30 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed yesterday NEW

The Lowes Hotel is located in a good location in NOLA, it's not too far from the convention center, Harrah's casino, the river walk, and the French Quarter (all are within a short 15 minute walk -- the casino is across the street). The hotel itself was clean and our room was comfortable -- not big, but not small either.... More 

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New Orleans, Louisiana
1 review
5 of 5 stars Reviewed yesterday NEW

The entire hotel staff at Loews New Orleans truly makes me feel like I am at my home away from home. From the time you get out of your car continueing throughout your entire stay, the friendly and attentive staff treats you like a special guest demonstrating "what can we do" attitudes regarding everything.

Review collected in partnership with Loews Hotels and Resorts

Was this review helpful? Yes
Philadelphia, Pennsylvania
Senior Reviewer
6 reviews 6 reviews
5 of 5 stars Reviewed 3 days ago NEW

I really enjoyed staying here. They think of the little things (fruit/water in the exercise room, umbrellas(!), staff to hold the door, call a taxi, give directions, etc) that make your stay special. If I go to New Orleans again I would pick this hotel.

Was this review helpful? Yes
Kristen F, Manager at Loews New Orleans Hotel, responded to this review

Dear lahorton, Thank you for staying with us! We're thrilled you had a successful business trip and we were able to contribute to it. If your travels ever bring you back to the Big Easy, we hope you think "Loews!" Happy Travels! Kristen More 

New York City, New York
Senior Reviewer
10 reviews 10 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Was here on business and really enjoyed my stay. My room was spacious and beautiful and well equipped, the gym was great, and all staff were all helpful and pleasant. But at checkout things got a little weird. My management had faxed in a form with credit card info, so by the time I went to check out, all charges... More 

Was this review helpful? Yes 1
Kristen F, Manager at Loews New Orleans Hotel, responded to this review

Dear AnjJ345, Thank you for choosing Loews New Orleans Hotel for your recent business trip. It's great to hear that you were able to enjoy many of our outlets. I have made note of your check-out situation, which will be addressed by the appropriate management. We sincerely appreciate your detailed feedback. Without you, we couldn't learn how to become even... More 

San Antonio, Texas
Senior Contributor
24 reviews 24 reviews
17 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

No issues at all with this stay. GREAT check in with a very knowledgeable agent. Got all my questions answered right at check in. Nice location just a block from the river. I found it to be and easy walk to Bourbon Street and Smoothie King Center. I had a corner room which may have been a little smaller (yet... More 

Was this review helpful? Yes
Kristen F, Manager at Loews New Orleans Hotel, responded to this review

Dear EuroBish, What a fantastic review! We're so glad you were able to have a wonderful stay while with us. I will be sure to let our entire front-of-house team know of your compliments. We hope if your travels ever bring you back to the Big Easy, we will continue to be your hotel of choice! Happy Travels! Kristen More 

New Orleans
1 review
5 of 5 stars Reviewed 5 days ago NEW

Ask for a river view...it was worth it! The king size bed was luxurious... The staff gave impeccable service, from the hotel clerk, concierge, doormen, restaurant servers, room housecleaning...I had absolutely no complaints. If I'm ever back in New Orleans, this will be 1st choice for me, and I highly recommend it to anyone reserving a hotel downtown. What an... More 

Review collected in partnership with Loews Hotels and Resorts

Was this review helpful? Yes
Kristen F, Manager at Loews New Orleans Hotel, responded to this review

Dear Christine S, What a lovely review! We're thrilled you had a successful stay with us while on your business trip. I will let our entire staff know of your kind words. A repeat customer is one of our favorite compliments! We can't wait to see you back in the Big Easy--next time, for fun! Happy Travels! Kristen More 

Atlanta, Georgia
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Fantastic hotel and amenities. Excellent location, service, concierge and Adealaide restaurant. Pool facilities can use some improvement. Very small pool and jacuzzi. Sauna not working properly when we used in the evening

Was this review helpful? Yes 2
Kristen F, Manager at Loews New Orleans Hotel, responded to this review

Dear Laks0n, Thank you for choosing Loews New Orelans Hotel for your familiy vacation. We're thrilled you enjoyed your time with us. I have made note of your pool concerns, which will be addressed with our Engineering department. We hope to see you again soon, so we can exceed your expectations! Happy Travels! Kristen More 

New Orleans, Louisiana, USA
Senior Contributor
24 reviews 24 reviews
10 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

I previously wrote a review on the Balance Spa not being worth the time or the money. TripAdvisor does not allow you to re-review for a few months so I had to wait to post this update. After my review the manager at the spa contacted me immediately. We went through each item in my review and how she planned... More 

Was this review helpful? Yes
Kristen F, Manager at Loews New Orleans Hotel, responded to this review

Dear Mccubma, What a great review! We're thrilled you Balance Spa was able to address, review and correct your initial issues and provide a wonderful service for your second expereience! I will relay your kind words to the entire Balance Spa staff. We hope to see you again soon! My best, Kristen More 

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