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Loews New Orleans Hotel

4.0 of 5 300 Poydras St, New Orleans, LA 70130
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Loews New Orleans Hotel
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Loews New Orleans Hotel
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898 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Hernando, Mississippi
Senior Contributor
47 reviews 47 reviews
15 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Had a class taught here and stayed here as well for the week with my wife. First never had a problem at all. Never tried the food or bar here but the people I was at class with had nothing but good things to say. Would've liked to have a microwave and fridge in the room but it was 20... More 

Was this review helpful? Yes
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 1 week ago via mobile

I have been staying at this beautiful hotel since Sunday night. The rooms are great and the service is outstanding. The only issue I have had is that Monday morning, I stepped on a nail with my bare foot, that was pertruding from the carpet. I immediately contacted security, and the gentleman that assisted me (Casey) was excellent. He offered... More 

Was this review helpful? Yes 1
Kristen F, Manager at Loews New Orleans Hotel, responded to this review

Dear Jody S, Thank you for taking time to review Loews New Orleans. I sincerely apologize for the issue you experienced. I'm glad Casey was able to help with the immediate situation. I will be sure to pass on your concerns to our management team, who will be in contact with you. I hope you choose to visit us again,... More 

New Orleand
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

The hotel is located not in nice walking distance from the French Quarter. It is very clean and the rooms are spacious and comfortable. The staff is extremely welcoming and friendly and the food is great. I'd definitely stay here again.

Review collected in partnership with Loews Hotels and Resorts

Was this review helpful? Yes 1
Kristen F, Manager at Loews New Orleans Hotel, responded to this review

Dear felesiab, What a great review! We're thrilled you had a wonderful stay with us. We hope you continue to think of Loews New Orleans Hotel whenever your travels bring you to the Big Easy! We look forward to welcoming you back! Happy Travels! Kristen More 

New Orleand
1 review
5 of 5 stars Reviewed 2 weeks ago

I booked a city view king bed because it was cheaper. I arrived later than expected and selected room type was not available. So, they provided me with a free upgrade to a higher level, bigger room with a better view! The room was very clean, comfortable, quiet, and had a sleeper sofa, arm chair and desk. There is also... More 

Review collected in partnership with Loews Hotels and Resorts

Was this review helpful? Yes
Kristen F, Manager at Loews New Orleans Hotel, responded to this review

Dear Y8791FVjenniferm Thank you for choosing Loews New Orleans Hotel for your business trip. We're thrilled we were able to provide you with an upgrade-surprises are the best! We are so happy you had a successful stay with us. We hope to see you again soon in our Swizzle Stick Bar! Happy Travels! Kristen More 

USA
Contributor
19 reviews 19 reviews
17 hotel reviews
28 helpful votes 28 helpful votes
3 of 5 stars Reviewed 2 weeks ago

As previous reviewers have noted, the location is close to the French Quarter (about a 15 minute walk). The room was okay--what you'd expect from a Loews hotel. I had a room facing the courtyard, so it was pretty quiet. I could hear muffled noises from the room next to me (such as doors shutting), but I could not hear... More 

Was this review helpful? Yes 1
Kristen F, Manager at Loews New Orleans Hotel, responded to this review

Dear hounds, Thank you for taking time to review Loews New Orleans Hotel. Customer feedback is extremely important to us, so we appreciate your detailed review. We sincerely apologize for the lack in service you experienced while staying with us. I have made note of your issues, which will be promptly addressed with the appropriate management in each department you... More 

Orlando
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Very clean and friendly hotel, spacious room, friendly and helpful staff. We spent 3 nights, some were noisy from the street, but overall very nice experience. We got in a day before Thanksgiving, without a reservation for Thanksgiving dinner, not knowing that most restaurants are closed on Thanksgiving day. However, the consierge were able to reserve us a table at... More 

Review collected in partnership with Loews Hotels and Resorts

Was this review helpful? Yes
Kristen F, Manager at Loews New Orleans Hotel, responded to this review

Dear Yan S, Thank you for choosing Loews New Orleans Hotel for your recent vacation. We are so happy you were able to find a great Thanksgiving meal, with the help of our concierge. We agree, Cafe Adelaide is delicious! We hope to see you again soon! Happy Travels! Kristen More 

Brookfield, Wisconsin
Senior Reviewer
8 reviews 8 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We had very good time in Loews. Great location and nice room. We had a large 2 queen bed room with river view and WIFI, huge bathroom with separate bath and shower, mini fridge and cofee machine.Service and reception were super friendly ! The only cons is a street noise late at night, but that probably should be expected in... More 

Was this review helpful? Yes
Kristen F, Manager at Loews New Orleans Hotel, responded to this review

Dear Lena R, Thank you for choosing to celebrate your Thanksgiving at Loews New Orleans Hotel. We are so glad we were able to be your home away from home. We hope you continue to think of Loews New Orleans Hotel whenever your travels bring you back to the Big Easy! Laissez les bon temps rouler (Let the good times... More 

Nashville, Tennessee
Contributor
11 reviews 11 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 3 weeks ago

From the time Crantell checked us in early on a Thursday morning, our stay at the Loews was excellent. We had a drink in the Swizzle Stick Bar while our room was readied and the hotel was able to meet our request for a room on a high floor. Ours had a view of the river and I would highly... More 

Was this review helpful? Yes 1
Kristen F, Manager at Loews New Orleans Hotel, responded to this review

Dear DanBNash, Thank you for taking time t let us know about your recent stay. We're so thrilled you had such a wonderful experience! We're glad you were able to explore all the different New Orleans neighborhoods- each one is so unique! I will pass on your kind words to our entire staff. We can't wait to see you again... More 

Pembroke Pines, Florida, United States
1 review
5 of 5 stars Reviewed 4 weeks ago

I really enjoyed my stay at the Loews New Orleans Hotel this past weekend. The location was very ideal because I shopped at the River Walk Shops and The Shop of Canal Place. I particularly love the location of the Hotel because it was adjacent to the infamous French Quarters and across the street from Harrah's Casino. The hotel's Sunday... More 

Was this review helpful? Yes
Kristen F, Manager at Loews New Orleans Hotel, responded to this review

Dear Hstribling, Thank you for choosing Loews New Orleans for your recent business trip. We're so glad we were able to exceed your expectations in all areas! We, too, love Cafe Adelaide's Brunch! Don't forget, if you wear a hat, you receive 3 complimentary martinis! I will let both Aimee and Rachel know of your kind words. We can't wait... More 

Fort Lauderdale, Florida
Contributor
14 reviews 14 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Okay, it's Loews - you expect a 5 star rating or at least a 5 star hotel. Although they would call it "New Orleans Charm" the hotel is simply outdated for the brand. Lobby and retail areas need updating. Rooms are average, but comfortable. Staff was average, except for front desk who were very attentive. When we checked into our... More 

Was this review helpful? Yes 2
Kristen F, Manager at Loews New Orleans Hotel, responded to this review

Dear ChuckinFlorida, Thank you for choosing Loews New Orleans Hotel. Customer feedback is extremely important to us, so we appreciate your detailed review. I would like to sincerely apologize for the lack in services while you stayed with us. I would like to follow-up and learn more about the issues you experienced. Please email me at your earliest convenience: jivey@loewshotels.com... More 

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Additional Information about Loews New Orleans Hotel

Address: 300 Poydras St, New Orleans, LA 70130
Phone Number:
Location: United States > Louisiana > New Orleans > Central Business District
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Loews New Orleans Hotel 4*
Number of rooms: 285
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Also Known As:
Loews New Orleans
New Orleans Loews
Hotel Style:
#2 Green Hotel in New Orleans
#5 Spa Hotel in New Orleans
#9 Luxury Hotel in New Orleans
#9 Business Hotel in New Orleans
#21 Romantic Hotel in New Orleans
#23 Family Hotel in New Orleans

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