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Homewood Suites New Orleans

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901 Poydras St, New Orleans, LA 70112
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Homewood Suites New Orleans
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Homewood Suites New Orleans
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790 reviews from our community

Traveler rating
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    230
    88
    68
    34
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273
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Homewood Suites New Orleans
See the most recent reviews
Fort Mill, South Carolina
Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

My husband, two teenage boys, and I stayed in the two bedroom suite. The size, privacy, and comfort of the room was perfect for the mix of our group. The cleanliness was good except my husband noticed some mildew around the bathtub. The maintenance of the room was ok except the a/c sounded like a jet engine the entire time... More 

Was this review helpful? Yes
Russell B, General Manager at Homewood Suites New Orleans, responded to this review

Dear Abby N, Thank you for taking the time to write a review for Trip Advisor. My Team and I appreciate all feed back. We are located in a very convenient location for seeing most of NOLA, thanks for pointing this out. Our breakfast menu is written by Hilton and we must follow all specifications. The milk was not powered,... More 

alabama
Senior Contributor
22 reviews 22 reviews
12 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 5 weeks ago

I stayed here in 2008 with my kids and stayed again at the end of March on a quick spring break getaway with a friend and my youngest. I chose Homewood Suites because I didn't want to be in the Quarter, but close enough to everything and have a separate sleeping space for my child. First things first.......use the hotel... More 

Was this review helpful? Yes 2
Russell B, General Manager at Homewood Suites New Orleans, responded to this review

Dear bhampat Thank you for the very thorough and thoughtful review. My Team and I are very pleased you wrote such a nice accounting of your experience. We look forward to your next visit but please do not wait another 6 years to do so. More 

2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 weeks ago

Mrs. Lanette was so friendly. She made sure me and my friends had everything we needed during our stay at Embassy Suites! She was so kind! You don't find people like her to often! Thank you Mrs. LANETTE!

Was this review helpful? Yes 1
Russell B, General Manager at Homewood Suites New Orleans, responded to this review

Dear mrssball, I will be certain to pass along your very kind remarks. More 

Pembroke Pines, United States
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed March 31, 2015

My family and I visited New Orleans for spring break and selected this hotel because they offered two suites with two bathrooms within one room. The hotel also serves a hot breakfast and evening manager's reception. The Internet speed was fast which is a plus for two teenagers and two adults using multiple devices.

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes 3
Russell B, General Manager at Homewood Suites New Orleans, responded to this review

Dear Rita E, Thank you for taking the time to write such a wonderful review. My Team and I appreciate all of the feedback we get. More 

Paragould, Arkansas
Top Contributor
60 reviews 60 reviews
4 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed March 26, 2015

Very friendly and helpful staff at this hotel. This hotel is within walking distance of tons of restaurants and shopping. The rooms were very spacious and clean. The only complaint I have is that the mattresses need to be replaced. We woke up several mornings with back aches due to the mattress.

Was this review helpful? Yes 2
Russell B, General Manager at Homewood Suites New Orleans, responded to this review

Dear Sheila S. Thank you for your very nice review of our hotel. We are in the perfect location to see all that NOLA has to offer I am sorry you found our bed uncomfortable. Mattresses comfort is very subjective and on the whole we have had very few guests commenting on mattress comfort. Hilton does a great job in... More 

Mt Juliet, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 25, 2015

No hotel wants to be adequate, but I have high standards and Homewood Suites by Hilton on Poydras in New Orleans met all my needs. It was especially comfortable and relaxing to be in my room. I slept well in quiet peace. Thanks Homewood Suites.

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes 1
Russell B, General Manager at Homewood Suites New Orleans, responded to this review

Dear Daniel W, Thank you for choosing our hotel for your lodging needs while in New Orleans. Your comments were shared with my Team at our Huddle this morning. We were pleased we met or exceeded your expectations. Please consider us the next time you come to NOLA and tell your friends about us. More 

Dallas, Tx
Senior Contributor
28 reviews 28 reviews
7 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed March 21, 2015

My family has stayed at this hotel twice before they did the renovations this past summer. On all of our visits we were comfortable with the space in our room and having a kitchen area. Plus the bathrooms are really big for a hotel. We enjoyed having breakfast and the evening meal (Mon. thru Thurs.) especially since it rained for... More 

Was this review helpful? Yes 2
Russell B, General Manager at Homewood Suites New Orleans, responded to this review

Dear PattiDallas_tx Thanks you for taking the time to write your review about our hotel. Your description is spot on for both accommodations and location. Your comments will be shared with my entire team at our next morning Huddle More 

New Orleans, United States
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 18, 2015

We enjoyed every aspect of this hotel. The staff are very friendly and helpful. The rooms are spacious and clean, and having a kitchenette was wonderful. The breakfast and evening reception were very nice amenities. And the laundry facilities were a blessing since we were there for over a week. It's close to streetcars, and the French Quarter is less... More 

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes 2
Russell B, General Manager at Homewood Suites New Orleans, responded to this review

Dear Valerie L, Thank you so much for taking time to write your lovely review on TA. My team and I appreciate all feedback and use them for training or celebration. Hope you consider of us again for your lodging needs the next time you are in NOLA. More 

Southboro, United States
2 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed March 17, 2015

This was our second experience at a Homewood Suites. Both were excellent and we will definitely use Homewood Suites again! The convenience of having a concierge is wonderful. We had a suite and enjoyed the living room, microwave and fridge. It's like being in a condo. Very comfortable.

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes 2
Russell B, General Manager at Homewood Suites New Orleans, responded to this review

Dear Anita B Thank you for your very kind words and for choosing our Homewood Suites for your home away from home while in New Orleans. More 

Vancouver, Washington, United States
Contributor
11 reviews 11 reviews
8 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed March 10, 2015

This was our 1st (of hopefully many) trips to New Orleans. We all instantly fell in love with this City and its people!! The City is warm and inviting… and so are its residents. This Hotel is a perfect example of what you hope to find in a strange city. The people are Friendly, helpful and generally happy to see... More 

Was this review helpful? Yes 2
Russell B, General Manager at Homewood Suites New Orleans, responded to this review

Dear Monica W Thanks for the awesome review. Your kind remarks will be shared with my entire team.. Hope you can make another trip to NOLA in the near future. More 

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