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Homewood Suites New Orleans

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901 Poydras St, New Orleans, LA 70112
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Homewood Suites New Orleans
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Homewood Suites New Orleans
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796 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Philadelphia
Contributor
17 reviews 17 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

The suite we had was very nice. The rooms were large and nicely decorated. The staff was very friendly. The choices at the continental breakfast was more than enough to eat. Loved the waffle maker. We were only there one night, but I would stay at this hotel again.

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New Orleans, United States
1 review
3 of 5 stars Reviewed 4 days ago NEW

I stayed here four days for a business trip, and chose this hotel because they offered a full kitchen. The housekeeping service did an excellent job. The free breakfast and dinner were convenient, but the quality of the food was below expectations. The decor and atmosphere was below expectations for the price I paid. The lighting was very harsh and... More 

Review collected in partnership with Homewood Suites by Hilton

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Chattanooga, Tennessee
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

This is a great location in New Orleans - close enough to French Quarter to walk, but far enough away to avoid all the noise. A bonus is that it is a only a block away from the trolley track so you can hop on for a trip up-town to the Garden District and leave you car parked. We stayed... More 

Was this review helpful? Yes 1
Russell B, General Manager at Homewood Suites New Orleans, responded to this review

Dear David B, Thank you for choosing our Homewood Suites for your lodging needs while in NOLA. I appreciate all guest feedback. In the next few weeks we will be replacing many of the older HVAC units throughout the hotel which will solve the noise problems you encountered. Thank you for your kind words and we hope you will stay... More 

Munich, Germany
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 1 week ago

The Homewood Suites is part of the Hilton Hotel Group and hence a known franchise. We chose to stay at the Homewood Suites New Orleans on our trip and booked a suite room for 4 people. The hotel is ok, however, not really clean nor the service was friendly or helpful. We used the online check in tool and noted... More 

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Russell B, General Manager at Homewood Suites New Orleans, responded to this review

Dear Columbus W, Thank you for staying at our hotel while in NOLA. I am sorry we did not meet or exceed your expectations. Hilton offers varying levels of service at each of their different brands in the USA and expanding worldwide. The Homewood is a limited service hotel and we do not offer the same level of service you... More 

Calgary, Canada
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Great value, Great Location, Great Staff - very good hotel for our first visit to New Orleans; would highly recommend and would definitely stay here again. Stayed in a 2 bedroom suite, lots of room and good layout

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes 1
Russell B, General Manager at Homewood Suites New Orleans, responded to this review

Dear Sara D, Thank you for your very nice review. Mt team and I appreciate all feedback and that you took the time to tell the world about us. More 

Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

First of all, every person from valet to maid services were friendly and always willing to lend a hand or offer a local hot spot! So glad we went with their suggestions! The valet services were amazing! Viktor and Will were our favorites! They helped us find our way around (and back in!) The food was fantastic and the room... More 

Was this review helpful? Yes 1
Russell B, General Manager at Homewood Suites New Orleans, responded to this review

Dear Jessica H, Thank you for your very kind comments about the Valet Service, I will share them with the Team. Thanks also for choosing our hotel for your lodging needs while in NOLA, we hope to see you again in the future. Please tell your friends about us. More 

Centreville
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

Great location. Easy in and out of the city - very convenient to I-10, but also close enough to walk to the French Quarter and local attractions. Very good central location and overall nice hotel - I plan to stay there again.

Review collected in partnership with Homewood Suites by Hilton

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Russell B, General Manager at Homewood Suites New Orleans, responded to this review

Dear Douglas M Thank you for taking the time to write the review. My Team and I appreciate all feedback. You are correct about our location being convenient to most of the major attractions and just a short taxi or trolley ride to the others. Thanks for staying with us. More 

Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

The hotel staff is alert, attentive, and friendly. They pay attention to detail which is why their hotel is so clean. Clean Pool. Business Center is spacious & clean. Free Hot Breakfast is provided with lots of options. The Free Evening reception was quite a surprise, since it wasn't your typical crackers and popcorn. Instead, it was a hot pasta... More 

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes 1
Russell B, General Manager at Homewood Suites New Orleans, responded to this review

Dear Midoris974, Thank you for choosing our hotel for your lodging needs while in NOLA. Thank you for your very kind review, my team and I appreciate all feedback. Please recommend us to your friend when the plan a trip to NOLA More 

Daegu, South Korea
1 review
2 of 5 stars Reviewed 2 weeks ago

Truly disappointed with my recent experience overall. I always stay at Homewood Suites when traveling throughout the country, and this one had the worst quality breakfast/evening reception. The food did not appear fresh, and there was always something missing (i.e., ran out of cheese, syrup, butter, silverware, COFFEE?!, etc. Even the suite shop was never stocked the entire week we... More 

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Russell B, General Manager at Homewood Suites New Orleans, responded to this review

Dear MycalM,, I am truly sorry we did not meet your expectations during your recent visit to our hotel. As you can see by other reviews your experience is not typical. When you return please reach out to me so I can better understand your previous experience. I always appreciate guest feedback including the not so good comments and opinions. More 

Louisiana
Top Contributor
63 reviews 63 reviews
27 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This Hotel is located just off the French quarter in the business area of town. I found it much quitter than being close to the river and all the revilers partying all night. It is a fair walking distance from the more touristy area of town six to eight blocks and not on any of the streetcar lines. The nearest... More 

Was this review helpful? Yes
Russell B, General Manager at Homewood Suites New Orleans, responded to this review

Dear Geatley, Thank you for your very thorough review of our hotel. My team and I appreciate all guest feedback. Please tell you friends about us when they plan a trip to NOLA. More 

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