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Homewood Suites New Orleans

3.0 of 5 901 Poydras St, New Orleans, LA 70112
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Homewood Suites New Orleans
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Homewood Suites New Orleans
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741 reviews from our community

Traveler rating
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    82
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    32
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256
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Boston, Massachusetts, United States
1 review
4 of 5 stars Reviewed 2 days ago NEW

A group of us went to NOLA for my friends birthday, and we stayed in one of their suites. It comfortably fit all seven of us, and it was super close to the French Quarter! The pool and hottub were a fun add in too - I think it could probably use a little more upkeep though.

Was this review helpful? Yes
Russell B, General Manager at Homewood Suites New Orleans, responded to this review

Dear KatieD, Thank you for your TA review, my Team and I appreciate all feedback. We are happy you and your friends had a great time at the hotel and New Orleans. Our rooms are spacious and very close to most attractions. If you would be so kind to reach out to me, I would like to hear more about... More 

Bayou Vista, United States
2 reviews
4 of 5 stars Reviewed 4 days ago NEW

Large comfortable rooms sleeping 4-6 depending on configuration. Location is one block from the St. Charles trolley stop with ease access to the French quarter. Staff is friendly, professional and efficient.

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes 1
Russell B, General Manager at Homewood Suites New Orleans, responded to this review

Dear Lee K, Thank you for taking the time to write your review. My team and I appreciate all feedback from our guests. We are in a great location to see most of the attractions in downtown NOLA. Thanks again for staying with us. More 

Chicago, Illinois
Senior Contributor
22 reviews 22 reviews
15 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

We book this hotel for a family trip to New Orleans. Liked the fact that they had suites vs getting two rooms. Overall the hotel is friendly, comfortable and clean. LOTS of little things that would prevent me from returning. The staff although friendly is also seen sitting around watching TV in the lobby all the time. The rooms have... More 

Was this review helpful? Yes 1
Russell B, General Manager at Homewood Suites New Orleans, responded to this review

Dear JBST5, Thank you for taking the time to write a review, my Team and I appreciate all feedback good or not so good. I will certainly look into the little things you described but I will need some time frame references to check things out especially regarding the TV watching. Unfortunately we must lock the lobby restrooms overnight but... More 

Sacramento, United States
2 reviews
1 of 5 stars Reviewed 6 days ago NEW

Experienced a multitude of issues while staying at this property. Issues included, rude check in, unavailability of bottled water, soda fountain machine not working, beer tap not working, coffee urns with luke warm coffee, broken shower drain stopper, bathroom door handle falling off, tv not working, not refreshing towels adequately, not refreshing coffee supplies in room, cigarette butt found in... More 

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes 1
Russell B, General Manager at Homewood Suites New Orleans, responded to this review

Dear John, Thank you for taking the time to write another review. I am very sorry we did not exceed your expectations during your stay. Because of your experience your Hilton Honors points were refunded and I did not charge you for valet parking. Best wishes More 

Northampton, MA, United States
1 review
5 of 5 stars Reviewed 1 week ago

My husband and I were very pleased with our stay at Homewood Suites, NOLA. The hotel location was perfect! It is attractive and comfortable. The desk and concierge staff are excellent-helpful, friendly. Customer service was above average. Very convenient to have a hot breakfast too!

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes 1
Russell B, General Manager at Homewood Suites New Orleans, responded to this review

Dear Karen N, Thank you for taking the time to write a TA review, my Team and I appreciate all feedback. Please tell all of your friends and family about us and recommend they stay here when in NOLA? More 

Baton Rouge, United States
1 review
4 of 5 stars Reviewed 1 week ago

Arrived late Sunday night and learned that i forgot my tie. Had a hearing early the next morning. Guy working the desk lent me a tie. Would like to thank him and acknowledge his exceptional service. People and service like that are hard to find. Thanks.

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes 1
Russell B, General Manager at Homewood Suites New Orleans, responded to this review

Dear Stanley D Thanks for your kind words and nice review. The Desk agent is an outstanding person on and off the job. He makes my job very easy. Please tell your friends and family to stay with us when in NOLA. More 

Houston, Texas
Reviewer
5 reviews 5 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

Enjoyed our stay at Homewood. Very nice hotel! Room was clean and big. It was like a mini apartment. Very close to Bourbon St., could be walking distance but we just took a cab, $5 ride. Front desk staff could be a little more cordial and professional. Other than that I definitely recommend it.

Was this review helpful? Yes 1
Russell B, General Manager at Homewood Suites New Orleans, responded to this review

Dear Aracely C Thank you for your very nice review. Our hotel is very close to all the excitement of the French Quarter, just blocks from the Super Dome and an easy trolley ride to the Garden District and Uptown. I am pleased you liked the hotel and hope you tell all of your friends and family to stay here... More 

Rock Hill, South Carolina
Senior Contributor
23 reviews 23 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 1 week ago

I stayed in this hotel for my Bachelorette weekend. The staff was awesome when we asked for different things to do and when we wanted pictures they were courteous and had a good time with us. The breakfast was awesome, hot and a great selection. The rooms were great. For six girls, we found it was very spacious and we... More 

Was this review helpful? Yes 1
Russell B, General Manager at Homewood Suites New Orleans, responded to this review

Dear Stacey A, Thank you for the great review, my team and I really appreciate it. I am very happy you and your girlfriends enjoyed New Orleans. I look forward to your next trip, let me know, before you come, if there is anything we can do in advance. More 

Huntsville, AL
Contributor
14 reviews 14 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed here on a family New Year's trip. This is not a luxury hotel, but it is very clean, has a great bed, and is equipped in the way all Hiltons are. The rooms are very spacious. Being there on a big holiday, you would expect the service to be a little below par, but it was not. A... More 

Was this review helpful? Yes 1
Russell B, General Manager at Homewood Suites New Orleans, responded to this review

Dear base31 Thank you for your very kind words, my staff and appreciate it when guests take the time to write a review. My Team takes great care of all of our guests, it is what we are known for. Our location is one of the best in all of NOLA. Please tell your friends about us and recommend they... More 

Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

We enjoyed celebrating New Year's Eve with friends in the two bedroom suite. All the comforts of home with a full size fridge, separate bedrooms and bathrooms. The only down side is its a little walk to Bourbon Street and Jackson Square. The staff though was superb, despite having a ton of people in the hotel. Good job to the... More 

Was this review helpful? Yes 1
Russell B, General Manager at Homewood Suites New Orleans, responded to this review

Dear Gail L, Thank you for your kind remarks. New Years Eve was very busy and a bit crazy but after all it is New Orleans. My team and I take great pride in delivering excellent guest service and hospitality. The walk to Canal street is just four blocks through an interesting neighborhood. Jackson Square is not too far from... More 

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Additional Information about Homewood Suites New Orleans

Address: 901 Poydras St, New Orleans, LA 70112
Phone Number:
Location: United States > Louisiana > New Orleans > Central Business District
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Homewood Suites New Orleans 3*
Number of rooms: 166
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Also Known As:
Homewood Suites New Orleans Hotel New Orleans
Homewood New Orleans
New Orleans Homewood Suites
Hotel Style:
#40 Business Hotel in New Orleans
#64 Romantic Hotel in New Orleans
#65 Family Hotel in New Orleans

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