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The Saint Hotel, Autograph Collection

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931 Canal Street, New Orleans, LA 70112
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The Saint Hotel, Autograph Collection
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611 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (166)
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  • All months
    (611)
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    (227)
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    (118)
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    (135)
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There are newer reviews for The Saint Hotel, Autograph Collection
See the most recent reviews
Australia
Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed July 29, 2013

My partner and I were on a road trip through the South of America and didn't realise how expensive accommodation would be in New Orleans. We read a lot of reviews and saw that The Saint was the best value for money. And was it ever! We absolutely LOVED our stay here. ALL staff were extremely helpful and pleasant, the... More 

Was this review helpful? Yes 1
Darryl H, General Manager at The Saint Hotel, Autograph Collection, responded to this review

We are so delighted you had such an excellent stay with us in New Orleans at The Saint! Thank you for all your comments about our location, decor and friendly staff. We are so glad you enjoyed your fairy tale stay!! We hope you come back to visit again soon! More 

Dallas, TX
Contributor
17 reviews 17 reviews
13 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed July 28, 2013

Wow, this is a beautiful hotel. We really loved the contemporary decor throughout the property. Love the "Play Naughty, Sleep Saintly" mats in the entry and elevators. This hotel is just perfect for a couple's get away. Service was a little spotty - front desk took forever to check us in and two out of four mornings the waitresses in... More 

Was this review helpful? Yes 1
Darryl H, General Manager at The Saint Hotel, Autograph Collection, responded to this review

We appreciate you taking the time to tell us about your experience at The Saint Hotel. Thank you for your comments about our contemporary decor. Thank you for bringing these matters regarding your neighbors to our attention. I will discuss your comments with my staff. I hope you give us another shot next time you visit New Orleans. More 

Gulfport, Mississippi
Senior Contributor
21 reviews 21 reviews
5 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed July 28, 2013

Cool place to stay. The only reason I gave it a four is the noise in the halls. Parking was $40 per day. Staff really good. Bathroom spacious. Rooms clean comfortable. I would stay here again. Decor really cool

Was this review helpful? Yes
Darryl H, General Manager at The Saint Hotel, Autograph Collection, responded to this review

Thank you for taking the time to tell us about your stay at The Saint. Thank you for your comments about our decor, spacious bathrooms and great staff! We hope you come back and stay with us again soon! More 

new york
Senior Contributor
26 reviews 26 reviews
7 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed July 25, 2013

Love the design of the rooms, bathrooms, and lobby! Housekeeping did a great job, refilled amenities. Staff friendly and helpful . Great location. Not cookie cutter at all! A real oasis from the hustle bustle of New Orleans! Also, have lunch at Commanders Palace with 10 cent drinks, then walk around garden district and cemetery.

Was this review helpful? Yes 1
Darryl H, General Manager at The Saint Hotel, Autograph Collection, responded to this review

We appreciate you taking the time to tell us about your experience at The Saint Hotel. Thank you for all your comments about our location, design, amenities and helpful staff! We hope you come back and visit us again soon! More 

Chicago, Illinois, United States
Top Contributor
64 reviews 64 reviews
15 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed July 20, 2013

When on a work trip our group rented out 90% of the hotel, they were very accommodating and even had special keys made to fit the theme of our stay and free wifi. Carl on the staff was very helpful and always said hello to me when he saw me entering or leaving the hotel. The bar in the hotel... More 

Was this review helpful? Yes 1
Darryl H, General Manager at The Saint Hotel, Autograph Collection, responded to this review

We are so delighted you had such a nice stay with us at The Saint Hotel during Tales of the Cocktail! Thank you for all of your comments about our location, decor, bar and friendly staff. I will speak with my housekeeping department immediately about your mattress- thank you bringing that to my attention. I hope you come stay with... More 

Oregon, USA
Reviewer
5 reviews 5 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed July 20, 2013

Great location and every contact I had with staff was wonderful. Everyone was very helpful and also asked if I needed anything. I will definitely stay here again when coming to NOLA. The blue lighting in the halls is fun and interesting. A little bit of noise from other doors shutting but not big, I had an interior room so... More 

Was this review helpful? Yes 1
Darryl H, General Manager at The Saint Hotel, Autograph Collection, responded to this review

Thank you for taking the time to tell us about your stay at The Saint Hotel. We appreciate all your comments about our location, decor and helpful staff. We hope you come back and stay with us again soon! More 

Frederick, Maryland
Top Contributor
82 reviews 82 reviews
13 hotel reviews
67 helpful votes 67 helpful votes
5 of 5 stars Reviewed July 15, 2013

I stayed at The Saint 7/9/13 - 7/12/13, and had a very pleasant experience. The hotel is oddly decorated, but it's pretty, and it was a comfortable place to rest after a long, hot day of sight seeing. My only complaint was that the housekeeping staff cleaned the room as if there were only two people staying there (3 of... More 

Was this review helpful? Yes 1
Darryl H, General Manager at The Saint Hotel, Autograph Collection, responded to this review

Thank you for taking the time to tell us about your experience at The Saint Hotel! We appreciate all your comments about our funky decor, location and great front desk staff! We hope we have the opportunity to accommodate your lodging needs again in the future. More 

Houston, Texas, United States
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed July 13, 2013

What a fantastic property with a great location, beautiful atmosphere, and a lively and fun bar. I thought the rooms and deco of the hotel was simply gorgeous. It really added to our overall Nawlins' experience. I rarely notice things like shower heads and lighting but this hotel really makes attempts to make even the details feel lavish. If you... More 

Was this review helpful? Yes
Darryl H, General Manager at The Saint Hotel, Autograph Collection, responded to this review

We are so delighted you had such a lovely stay with us at The Saint Hotel! We appreciate all your comments about our location, decor, bar, restaurant and great details. We strive to provide our guests a fun and unique experience are so glad you enjoyed it! We hope you come back and visit us again soon. More 

Vancouver, Canada
Reviewer
4 reviews 4 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed July 9, 2013

Beautiful hotel, located close to Bourbon Street, but also far enough that you don't have to deal with the noise. The lobby, pool table, bar area, and rooms were all very modern and well kept. Had a great stay and would highly recommend this hotel for the money.

Was this review helpful? Yes
Darryl H, General Manager at The Saint Hotel, Autograph Collection, responded to this review

We are so delighted you enjoyed your stay with us at The Saint Hotel! Thank you for all of your comments about our decor, lobby and location. We hope you come visit us again soon! More 

Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed July 6, 2013 via mobile

Booked my reservation in Feb. and request a rollaway bed and they did not accommodate my request. No dbl beds at the time I booked through hotel but my friend got a dbl bed last month through a 3 rd party vendor. I called guest services twice tonight but no bed!!

Was this review helpful? Yes 1
Darryl H, General Manager at The Saint Hotel, Autograph Collection, responded to this review

Thank you for taking the time to tell us about your stay. I apologize that you were not able to get a rollaway bed. When booking your reservation we cannot guarantee you a rollaway bed, you can just request it if it is available. With Essence being a sold out weekend all the rollaway beds were already rented and double... More 

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