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The Saint Hotel, Autograph Collection

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931 Canal Street, New Orleans, LA 70112
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The Saint Hotel, Autograph Collection
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The Saint Hotel, Autograph Collection
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The Saint Hotel, Autograph Collection
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560 reviews from our community

Traveler rating
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    72
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43
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (156)
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Washington DC, District of Columbia
Top Contributor
100 reviews 100 reviews
93 hotel reviews
56 helpful votes 56 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

A boutique hotel on the edge of the French Quarter, The Saint offers a comfortable, spotlessly clean, whimsical experience. I found the decor to my liking and my room was spacious, well appointed and functional. Exceptional bathroom and high end products. Strong HVAC system. Good wifi and friendly staff. Comfortable bed. Yes, a bit pricey, ut. Good value for the... More 

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Reston, Virginia
Top Contributor
56 reviews 56 reviews
13 hotel reviews
27 helpful votes 27 helpful votes
1 of 5 stars Reviewed 1 week ago

My wife and I were forced to stay in this hotel for a business meeting that we extended for 2 additional nights to enjoy New Orleans, so we did not choose the hotel. This is an old property on Canal St. that was recently refurbished as part of the Autograph Collection which has some kind of relationship with Marriott. The... More 

Was this review helpful? Yes 4
Darryl H, General Manager at The Saint Hotel, Autograph Collection, responded to this review

We appreciate you taking the time to tell us about your recent stay at The Saint Hotel. We sincerely apologize for the inconvenience you experienced with the HVAC and room Lighting. I have discussed your comments in depth with my Engineering and Housekeeping team. We apologize that your wife did not enjoy the meals served in her meeting. I did... More 

pennsylvania, usa
Contributor
14 reviews 14 reviews
11 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed 2 weeks ago

A bit disappointing. An upscale hotel with a very friendly and responsive staff, but the rooms do not quite merit the status and price. Our king room was really set up for only one person (only one night stand, on robe, etc.). Then, the big problem was thin and flexible walls. Our wall and bed literally shook every time the... More 

Was this review helpful? Yes
Darryl H, General Manager at The Saint Hotel, Autograph Collection, responded to this review

Thank you for taking the time to tell us about your recent stay at The Saint Hotel. We do apologize for any inconvenience you experienced with noise next door and the construction in the area. Thank you for your comments about our helpful staff. I do hope you will give us another chance in the future. More 

Cleveland, Ohio
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This hotel is BEAUTIFULLY decorated. It's a bit minimalist, a little weird, and eclectic. The rooms and bathroom are super clean, and the toiletries provided smell amazing. The beds are comfortable and our room facing Canal Street let in a lot of light. The gym was nice as well. It was noisy, though, being on the corner room overlooking a... More 

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Darryl H, General Manager at The Saint Hotel, Autograph Collection, responded to this review

We appreciate you taking the time to tell us about your recent stay with us at The Saint Hotel! Thank you for your comments about our location, great bath products, beautiful décor and helpful staff! We hope you come back and visit us again soon! More 

Miami Beach, Florida
Senior Contributor
22 reviews 22 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 2 weeks ago

An excellent hotel on the edge of the French Quarter, with the facade on easily accessible Canal Street. As the French Quarter is best by foot, the location on Canal Street is great for getting taxis to and from airport. Then just walk 5 minutes and you are in the heart of the historic district, or cross the street to... More 

Was this review helpful? Yes 1
Darryl H, General Manager at The Saint Hotel, Autograph Collection, responded to this review

Thank you for taking the time to tell us about your recent visit to The Saint Hotel! We appreciate all of your comments about our location, rooms, stylish décor and staff! We hope you come back and visit us again soon! More 

New Orleans, Louisiana
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We visited New Orleans and stayed at The Saint hotel for my friend's birthday. We visit New Orleans often, since we live just over an hour away, but this was our first time staying at The Saint. I was very pleasantly surprised. The staff are wonderful. The rooms were spacious enough for 4 girls and were very clean. The whole... More 

Was this review helpful? Yes 1
Darryl H, General Manager at The Saint Hotel, Autograph Collection, responded to this review

We appreciate you taking the time to tell us about your great stay at The Saint Hotel during your recent girls trip to New Orleans! Thank you for your comments about our location, spacious rooms, fun hotel and wonderful staff! We hope you come back and visit us again soon! More 

Adelaide, Australia
Senior Contributor
24 reviews 24 reviews
5 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 3 weeks ago

My friend and I stayed at the saint for Mardi Gras and thoroughly enjoyed our stay. Location was great, we walked everywhere and its just far enough from the craziness of Bourbon St. All the staff we so friendly and helpful but Darryl and Johnny are clear stand outs, going out of their way to make our stay excellent! The... More 

Was this review helpful? Yes 3
Darryl H, General Manager at The Saint Hotel, Autograph Collection, responded to this review

We are delighted you had such a wonderful stay at The Saint Hotel during your recent visit to New Orleans! It was great meeting you - thank you for your kind words! I will pass along your comments to Johnny. Thank you for your comments about our location, cleanliness and great rooms! We hope you come back and visit again... More 

Baja California, Mexico
Contributor
11 reviews 11 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We stayed 4 nights in The Saint and our experience was great, as a first visitors at NOLA we choose this hotel mainly because we found rates according to our budget (not so expensive) and it was located in French quarter area but we're pleasantly surprised about this hotel, rooms are comfortable (not so big but enough for us as... More 

Was this review helpful? Yes 2
Darryl H, General Manager at The Saint Hotel, Autograph Collection, responded to this review

Thank you for taking the time to tell us about your great stay at The Saint Hotel during your recent visit to New Orleans! We appreciate all of your comments about our location, cleanliness, and friendly staff. I will pass along your comments to Brandon - he is such a wonderful part of our team and we are so glad... More 

Dallas, Texas, United States
Reviewer
4 reviews 4 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We went for a quick two day visit for my partner's birthday. It was a surprise to him-first time he had been to New Orleans. From my first phone call a week or so out to the Saint, to the time we left, the staff went above and beyond to extend help, kindness and hospitality. For the staff alone, I... More 

Was this review helpful? Yes 2
Darryl H, General Manager at The Saint Hotel, Autograph Collection, responded to this review

We are so delighted you had such a wonderful stay at The Saint Hotel during your recent visit to New Orleans! Thank you for all of your comments about our location, great bar, cleanliness, décor and above all helpful staff! I will pass along your kind words to Kathleen, she is such an asset to our team and we are... More 

Boston
Senior Contributor
22 reviews 22 reviews
11 hotel reviews
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We stayed just two nights here and it was great. The room was squeaky clean, the bed was comfortable and the bathroom roomy enough with a terrific shower. The staff was friendly and helpful. Having an in room coffee set up was most appreciated. It is located next to the Ritz Hotel and a walk or short ride to most... More 

Was this review helpful? Yes 2
Darryl H, General Manager at The Saint Hotel, Autograph Collection, responded to this review

We are so glad you enjoyed your recent stay with us at The Saint Hotel during your visit to New Orleans! Thank you for your comments about our location, cleanliness, terrific bathroom and friendly staff! We hope you come back and visit us again soon! More 

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