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The Saint Hotel, Autograph Collection

4.0 of 5 931 Canal Street, New Orleans, LA 70112
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The Saint Hotel, Autograph Collection
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The Saint Hotel, Autograph Collection
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502 reviews from our community

Traveler rating
    212
    180
    70
    25
    15
See reviews for
38
200
16
90
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (136)
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Pittsburgh, Pennsylvania
Top Contributor
214 reviews 214 reviews
55 hotel reviews
123 helpful votes 123 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We stayed here for one night after moving from the Roosevelt for a conference. The people at the front desk for check in were fantastic. I wish I could remember their names, but whoever was working the afternoon of Nov. 22 was fantastic. I think the doorman was the one who we joked around with about little Bobby Boucher -... More

Was this review helpful? Yes
Darryl H, General Manager at The Saint Hotel, Autograph Collection, responded to this review

We are delighted you had such an awesome stay at The Saint Hotel recently! Thank you for all of your wonderful comments about our modern décor, comfortable rooms, great bar and fantastic staff! Kentrell and Natalie were the staff members you met and discussed the whole "Bobby Boucher" story! They said they loved meeting you!! We hope you come back... More

New Orleans, Louisiana
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

I will never stay anywhere else!! The hotel is great but the staff is amazing!! Kentrell and Natalie have gone out of their to make us feel right at home. Stayed at The Roosevelt 3 weeks ago and The Saint hospitality puts The Roosevelt to shame.

Was this review helpful? Yes 1
Darryl H, General Manager at The Saint Hotel, Autograph Collection, responded to this review

We are delighted you had such a wonderful stay at The Saint! Thank you for your sweet words about Kentrell and Natalie - they are such assets to our team! We hope you come back and stay with us again soon! More

Abu Dhabi, United Arab Emirates
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

On a recent trip to New Orleans we had the pleasure of staying at this hotel. Happy, helpful staff, lovely comfortable room & excellent location. Would highly recommend especially the breakfast, first class.

Was this review helpful? Yes 1
Darryl H, General Manager at The Saint Hotel, Autograph Collection, responded to this review

We are delighted you had such a nice stay at The Saint Hotel during your visit to New Orleans! Thank you for your comments about our location, great breakfast, décor and helpful staff! We hope you come back and visit us again soon! More

2 reviews
4 of 5 stars Reviewed 1 week ago

Statutes for 2 nights and had a good time. Weather was terribly cold but that is certainly nobodies fault. Rooms are nice and offer sufficient space. We have stayed in points, not site thati would have paid for it. Location is great as a lot of sights are in walkable distance and cable car station in front of hotel. Interior... More

Was this review helpful? Yes
Darryl H, General Manager at The Saint Hotel, Autograph Collection, responded to this review

We appreciate you taking the time to tell us about your recent stay at The Saint Hotel! Thank you for your comments about our location, nice rooms, décor and friendly staff. Kentrell is such a great member of our team - I will pass along your kind words to him! We hope next time you visit it is a bit... More

New York
Reviewer
5 reviews 5 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

We had a great stay. The staff is amazingly friendly and helpful. Johnny, in particular, went out of his way to help us and make sure we were taken care of. The location is perfect--steps away from the streetcar and a block from the French Quarter, making it close enough for fun, not close enough for noise. The water pressure... More

Was this review helpful? Yes
Darryl H, General Manager at The Saint Hotel, Autograph Collection, responded to this review

Thank you for taking the time to tell us about your stay with us at The Saint Hotel! We are so glad Johnny was able to take such great care of you - he is an awesome part of our team! I will pass along your kind comments. We hope you stay with us again soon! More

St. Petersburg, Florida
Contributor
16 reviews 16 reviews
7 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Megan Bardales and Cecilia Huete were amazing bartenders, they took great care of us. The manager, Darryl Hill was also a huge supporter and great help. We will stay here again!!! The burlesque show is totally worth the wait!

Was this review helpful? Yes
Darryl H, General Manager at The Saint Hotel, Autograph Collection, responded to this review

We are so delighted you had an awesome time with us at The Saint Hotel! It was great to meet you! Thank you for your kind comments about Megan and CeCe in the Burgundy Bar - they are such assets to our team. I will pass along your words to them! We hope you come back and visit us again... More

Hatfield, Pennsylvania
Contributor
17 reviews 17 reviews
9 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We had a fantastic stay at this hotel for many reasons. 1. great location on canal street just a few blocks from all the action. Everything was walkable. 2. staff was very friendly and accommodating. We asked for some special services and there was no problem 3. The room was fantastic. High ceilings, clean and modern 4. cost was very... More

Was this review helpful? Yes
Darryl H, General Manager at The Saint Hotel, Autograph Collection, responded to this review

We are delighted you had such a fantastic stay at The Saint Hotel recently!! Thank you for all of your comments about our location, great live entertainment, modern décor and staff service! We hope you come back and visit us again soon! More

texas
Senior Contributor
23 reviews 23 reviews
8 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Not as nice as o hoped it would be. The Saint aims to be a fun/hip/chic New Orleans hotel but sadly falls very short of its acclaim. Rooms were ok but I felt like they were cheaply decorated & needed a lot of maintenance. Our shower door was broken and would only open to the inside (which was quite a... More

Was this review helpful? Yes
Darryl H, General Manager at The Saint Hotel, Autograph Collection, responded to this review

I appreciate you taking the time to tell us about your recent stay at The Saint and bring these matters to our attention. I will be speaking with my Engineering and Housekeeping staff immediately. I apologize for the inconvenience that you encountered. We do have live music, but it is only Thursday - Saturday. I do hope enjoyed your visit... More

Little Rock, Arkansas
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

My friends and I stayed here for a bachelorette party, and we had a good experience with the hotel and its staff. The valet guys were GREAT. They friendly and helpful. We had a giant cooler filled with supplies and they stowed it for us until check-in and brought it up when the room was ready. The hotel is just... More

Was this review helpful? Yes 1
Darryl H, General Manager at The Saint Hotel, Autograph Collection, responded to this review

We are delighted you had such a fun weekend at The Saint Hotel during your recent visit to New Orleans. Thank you for your comments about our location and great staff! Our Valet team is wonderful - I am so glad they were able to take such good care of you and your friends. We hope you come back and... More

Kansas City, Missouri
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 4 weeks ago

This being my first stay at an Autograph Collection hotel, both my companion and I were very excited. Upon checking into our room, everything appeared to be clear and orderly. My companion, however, soon discovered the the toilet was not in working order. I walked downstairs and informed the desk of the situation. He apologized and told me he could... More

Was this review helpful? Yes 1
Darryl H, General Manager at The Saint Hotel, Autograph Collection, responded to this review

I appreciate you taking the time to discuss the details of your recent stay at The Saint Hotel. Thank you for bringing these matters to my attention. I will be speaking with my Engineering and Housekeeping Staff about the HVAC issues you encountered. I will also be discussing your stay with my Front Desk staff. I apologize for the inconvenience... More

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Additional Information about The Saint Hotel, Autograph Collection

Address: 931 Canal Street, New Orleans, LA 70112
Location: United States > Louisiana > New Orleans > Central Business District
Price Range (Based on Average Rates): $$
Hotel Class:4 star — The Saint Hotel, Autograph Collection 4*
Number of rooms: 166
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