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All 152 New Orleans hotels

The Saint Hotel, Autograph Collection

4.0 of 5 Hotel   |   931 Canal Street, New Orleans, LA 70112 (Central Business District)
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The Saint Hotel, Autograph Collection
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Ranked #59 of 152 hotels in New Orleans
Certificate of Excellence 2013
A recent review
5 of 5 stars reviewed yesterday
Robbie R Fairfax, Virginia, United States
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360 people have reviewed this hotel

Traveler rating
    134
    134
    58
    23
    11
See reviews for
25
138
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68
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (99)
Date | Rating
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English first
Fairfax, Virginia, United States
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed yesterday NEW

We planned a Mardi Gras trip with some friends for my 30th birthday. I am a platinum member with Marriott and the person I work with there highly recommended The Saint. I was lucky enough to get upgraded to a Jr Suite called The Raphael and the room was amazing. It was huge and had a great sitting area for... More

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London
Contributor
12 reviews 12 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

I originally booked the Saint Hotel as my original choice was unavailable but now I am so glad that I stayed here. Not only is this hotel in a great location, it's very classy, has one of the best hotel bars in NOLA and has the friendliest staff ever. From the moment we walked in, to the moment we left,... More

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Darryl H, General Manager at The Saint Hotel, Autograph Collection, responded to this review

We are thrilled you had such a fantastic stay with us at The Saint Hotel!! Thank you for your comments about our location, classy bar, spacious rooms, cleanliness and great staff! Brandon and Cici are so wonderful- I am glad they were able to help you. Also, it was a pleasure meeting you and working with you during your stay... More

Aberdeen, United Kingdom
Top Contributor
69 reviews 69 reviews
29 hotel reviews
54 helpful votes 54 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Stayed here for one night while travelling home to UK. Everything was first class, and the bar had an excellent band on that evening. Staff very attentive and room spotless. Would stay again without a doubt.

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Darryl H, General Manager at The Saint Hotel, Autograph Collection, responded to this review

We are delighted you had such a first class stay at The Saint Hotel! Thank you for your comments about our cleanliness, attentive staff and great band in the bar. We have awesome live jazz music every week and are so glad you got to enjoy some of it! Hope you visit us again soon. More

North Carolina
Contributor
19 reviews 19 reviews
10 hotel reviews
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

We just returned from three nights at the Saint in NOLA while attending the French Quarter Festival. There were some positives including location, great music at the bar and the bar itself. The negatives were no housekeeping for three days, an AC system that didn't seem to work very well in the room and $5.00 bottled water in your room... More

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Darryl H, General Manager at The Saint Hotel, Autograph Collection, responded to this review

Thank you for taking the time to tell us about your stay at The Saint Hotel! We appreciate your comments about our location, awesome bar, eclectic decor and upbeat staff. I apologize for the inconvenience in regards to your room. Had we known you had difficulties we would have resolved the isssues immediately. I do hope you stay at The... More

Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Even though we didn't stay in this hotel, they offered valet parking in their garage. At first I said Nahhhhhhhh these folks are going to take our truck & we will never see it again, but the gentleman named Jamal I think was so helpful, he took me in to the hotel to look around to meet the staff and... More

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Darryl H, General Manager at The Saint Hotel, Autograph Collection, responded to this review

We appreciate you taking the time to tell us about your visit to The Saint Hotel! We are so glad that Jamal was able to take you on a tour and introduce you to our staff. We have such a wonderful Valet Team and are happy they took such great care of you! We hope you stay at The Saint... More

Brandon, Mississippi
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
4 of 5 stars Reviewed 4 days ago NEW via mobile

We used this hotel as headquarters for wedding guests. Wonderful venue for pre wedding pictures. met our needs --very pleased Be aware the style is not tradional (colored lights in elevators were a bit much)

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Darryl H, General Manager at The Saint Hotel, Autograph Collection, responded to this review

We appreciate you taking the time to tell us about your stay at The Saint Hotel! Thank you for choosing The Saint for your wedding guests. I am sure that your wedding pictures are absolutely gorgeous!! We hope you come back and stay with us again soon! More

Austin, Texas
Senior Contributor
35 reviews 35 reviews
31 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Blue lights in hall, old TV shows playing in the elevator, gigantic bell shaped chandeliers, pool room, etc.....................if you want someplace different this is the place............ The rooms are bright and modern. If you want traditional, this is not the place. Staff was courteous and friendly but when busy difficult to provide the customer service.... Also, as the bed covers... More

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Darryl H, General Manager at The Saint Hotel, Autograph Collection, responded to this review

Thank you for taking the time to tell us about your experience at The Saint Hotel! We appreciate all of your comments about our modern decor! We hope you come back and stay with us again soon. More

Coral Springs, Florida
Senior Contributor
47 reviews 47 reviews
13 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

For business reasons we stayed at The Saint on Canal which is just around the corner from the French Quarter. Check-in was fast and easy, very friendly too. The lobby is pretty cool if that is your thing, a nice pool table and sofa area next to the front windows. A cool bar with private seating area, all under red... More

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Darryl H, General Manager at The Saint Hotel, Autograph Collection, responded to this review

We are delighted you enjoyed your stay at The Saint Hotel! Thank you for your comments about our location, unique decor, comfortable bed, spacious room and of course friendly staff! We look forward to your next stay with us!! More

Shreveport, Louisiana
1 review
5 of 5 stars Reviewed 1 week ago

I recently stayed at The Saint the weekend of March 30, 2014. The hotel is located in a great part of the French Quarter, close enough to walk to a ton of great restaurants and bars, however the hotel bar was so much fun and had such great drinks we stayed there the entire night. The bar has an old... More

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Darryl H, General Manager at The Saint Hotel, Autograph Collection, responded to this review

We are so delighted you enjoyed your stay at The Saint Hotel during your visit to New Orleans! Thank you for all of your kind words about our location, amazing rooms, comfortable beds, great atmosphere, fun bar and above all great staff!! We hope you come back and visit us again soon! More

New York City, New York
Contributor
12 reviews 12 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 1 week ago

NIce, chic hotel with wonderfully friendly bell staff. However, I called 2 months befroe arrival to request a room with a good view on high floor. What we got was a fourth floor room in the side of the hotel that looked at a brick wall and dirty alleyway. We had a clock/ipod dock that didn't work and took 2... More

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Darryl H, General Manager at The Saint Hotel, Autograph Collection, responded to this review

I appreciate you taking the time to tell us about your stay at The Saint Hotel. Thank you for your comments about our chic decor and friendly bell staff. Thank you for bringing these matter to my attention. I do apologize for the inconvenience you encountered and would really like the opportunity to discuss your comments further if you would... More

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Additional Information about The Saint Hotel, Autograph Collection

Address: 931 Canal Street, New Orleans, LA 70112
Phone Number:
Location: United States > Louisiana > New Orleans > Central Business District
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Wheelchair access
Hotel Style:
Ranked #59 of 152 hotels in New Orleans
Price Range (Based on Average Rates): $$
Hotel Class:4 star — The Saint Hotel, Autograph Collection 4*
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