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The Saint Hotel, Autograph Collection

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931 Canal Street, New Orleans, LA 70112
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1 room 1 adult
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The Saint Hotel, Autograph Collection
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801 Reviews from our TripAdvisor Community

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new jersey
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 1 week ago

Got to the hotel after speaking with reservation specialist on phone to find out that the room that I had been told I was getting was no longer available. So instead as a Marriott rewards premiere member I got a room next to an elevator and the housekeeping staff and carts that woke us up throughout the night and at... More 

Helpful?
1 Thank newjerseybeachbunny
Sisters, Oregon
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 1 week ago

The GM is not nice(trip advisors prohibits profanity). We spent 10 days there and got to know the whole staff by name and face and they knew us. It made us feel like family, until the GM showed up. He chewed the buttacks of two employees in one day for not making us show ID. AND RIGHT FRONT OF US!... More 

Helpful?
1 Thank Daniel P
Darryl H, General Manager at The Saint Hotel, Autograph Collection, responded to this review

Thank you for choosing to stay with us at The Saint. We are very happy to know that the staff was warm and welcoming and made you feel like family. We sincerely apologize for your encounter at the front desk. As a measure of extra security, we train our staff to ask for identification when assigning new room keys to... More 

1 review
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

If you are wanting a Great experience at a fantastic location then you need to stay here! Beautiful hotel, great service, wonderful bed! Everyone is so nice and helpful. You will live the fact that you are only 1 block to Bourbon Street! I loved every minute of it! I highly recommend The Saint!

Helpful?
3 Thank Dona B
Ashland, Oregon
2 reviews
3 of 5 stars Reviewed 1 week ago

Spent 11 days recently at The Saint. From the front desks to the bell men, the staff here was friendly, way above and beyond. However the only had a few experiences with the General Manager, we was less than friendly, abrupt, and his energy was very unapproachable. Abserving him with his staff it doesn't look like they have a better... More 

Helpful?
Thank Donna F
Darryl H, General Manager at The Saint Hotel, Autograph Collection, responded to this review

Thank you for choosing to stay with us at The Saint Hotel. We are very happy your encounters with our staff were friendly and welcoming. We sincerely apologize for any encounters that were less than satisfactory, as that is never the goal. We hope you will give us a chance to make it right and choose The Saint for your... More 

Elizabethtown, Kentucky
Level Contributor
53 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

We stayed at The Saint Hotel in New Orleans and what a great surprise. We got to the hotel before our room as ready. The bell man Special K checked our bags for us and the front desk said they would call us when the room was ready. We were there before noon. We set out to explore the French... More 

Helpful?
1 Thank Tod W
Austin, Texas
Level Contributor
51 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

Hotel is not traditional French Quarter, but the location is great. Very close to Bourbon Street without the anarchy. Our room was on the 3rd floor facing the interior, so it was perfectly quiet. No street noise whatsoever. Surprisingly quiet. The room was clean. Only knocks on the place: doorman never opens the door for guests, rather stands behind the... More 

Helpful?
3 Thank JAH00
Level Contributor
91 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I don't think I've ever had a better boutique hotel experience. The Saint wins the prize. From the moment I called in to The Saint for the first time, I was blown away by their service. The call was answered, welcoming me by name. The gentleman on the phone was sincerely happy to welcome me and take care of my... More 

Helpful?
1 Thank Jeff S
Chicago, Illinois
Level Contributor
19 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We stayed a full week, and were comfortable, but probably wouldn't stay here, again. If you enjoy the music and lighting of Ambercrombe and Fitch stores, you will love this place! Pros: clean, ideal location, comfortable beds and staff is lovely. Cons: Home of the young and beautiful, this Marriott property is staffed by young - and while really friendly... More 

Helpful?
2 Thank Susan L
Portland, Oregon
Level Contributor
58 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

Visited in February for mardi gras. This hotel is in a great location for the parades that go down canal street. We could actually see the parades from our room. Also bourbon street was just a few blocks away so we could enjoy the nightlife there. The hotel did miss servicing our room one day. Not sure why that happened.... More 

Helpful?
1 Thank jsta1981
Toronto, Canada
Level Contributor
26 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Great boutique hotel. The staff was very friendly, the location was perfect and our room was spacious and clean. If you are someone who needs/likes tips or suggestions from staff this might not be the place for you. Although we found that the staff throughout our trip was very nice, no one ever suggested things to do in the city,... More 

Helpful?
1 Thank Jessica S
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