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The Saint Hotel, Autograph Collection

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931 Canal Street, New Orleans, LA 70112
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1 room 1 guest
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The Saint Hotel, Autograph Collection
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676 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Austin, Texas
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

We stayed two nights recently at The Saint and its a pretty nice hotel. Unfortunately, when we checked out, my son left behind three pieces of art that he'd purchased. We realized it about an hour-and-a-half down the road and called the hotel. They were never able to find it. I imagine they just threw it away. The other thing... More 

Was this review helpful? Yes
Woodbridge, Virginia
Level Contributor
12 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

Stayed for 3 nights. Check in was a breeze, front desk staff was pleasant and very nice. The room view was great, the room itself was clean. The fridge wasn't stocked...the fliers said Voss water but no water was in the room. No biggy. My first night was great. No noise and slept well. My second night...oh my. Lets just... More 

Was this review helpful? Yes
Darryl H, General Manager at The Saint Hotel, Autograph Collection, responded to this review

Thank you for taking the time to tell us about your recent stay at The Saint Hotel during your visit to New Orleans! We appreciate your comments about your room view, check-in and friendly staff. I do apologize that your neighbors were noisy. I hope you stay with us again in the future and we will be sure to place... More 

New York City, New York
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

The experience at the hotel was great. Everyone was super hospitable and nice. I especially enjoyed high-fiving Kentrell (aka 'Special K') and chatting with Jenn at reception. Great staff, amazing property! I would recommend it anytime.

Was this review helpful? Yes 1
Darryl H, General Manager at The Saint Hotel, Autograph Collection, responded to this review

We are delighted you had such an amazing experience at The Saint Hotel! Thank you for your comments about our great staff and amazing property. Thank you for acknowledging Kentrell and Jenn, they are such assets to our team! I will pass along your kind words to them. We hope you stay with us again soon! More 

Adelaide, Australia
Level Contributor
29 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

The Saint Hotel in New Orleans is very good. Staff are very helpful. Décor is unusual- bright and shiny in the lobby / reception area, dark and subdued on the floors above. The room I was allocated was clean, comfortable and adequately furnished. The bathroom was also clean and adequate. I did not sample the Hotel's food or bar facilities... More 

Was this review helpful? Yes 1
Darryl H, General Manager at The Saint Hotel, Autograph Collection, responded to this review

Thank you for taking the time to tell us about your recent stay at The Saint Hotel! We appreciate all of your comments about our location, cleanliness, rooms and helpful staff. We hope you stay with us again in the future! More 

Summit, New Jersey
Level Contributor
91 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed 1 week ago

This hotel is on canal street which is not my favorite but the eclectic hotel made up for it! The lobby is gorgeous and there is so much to look at. The rooms are spacious and very modern looking. We really loves it! The staff was very friendly and accommodating as well

Was this review helpful? Yes 1
Darryl H, General Manager at The Saint Hotel, Autograph Collection, responded to this review

We are delighted you had such an excellent stay at The Saint Hotel during your recent visit to New Orleans! Thank you for your comments about our spacious rooms, modern décor and accommodating staff! Come back and visit us again soon! More 

Lafayette, Louisiana
Level Contributor
213 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 89 helpful votes
3 of 5 stars Reviewed 1 week ago

First off, the service was great - every staff member we came into contact with was friendly, helpful, and seemed happy to be there. The first floor was very cool -- modern, unique, very boutique style. The rest of the hotel left a lot to be desired. It was obviously a very old hotel and all the remodel money was... More 

Was this review helpful? Yes 1
Darryl H, General Manager at The Saint Hotel, Autograph Collection, responded to this review

We appreciate you taking the time to tell us about your recent stay at The Saint Hotel while in New Orleans. Thank you for your comments about our location, lobby and helpful staff! The heat and humidity tends to be a problem in New Orleans and I apologize for that. We are constantly updating things around the property so I... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

You walk into a hotel that looks like it is in Vegas, swanky and sophisticated. Cool music playing and spacious, not a Eurohotel. Great colors, sophisticated bar, and the people on the desk are friendly.

Was this review helpful? Yes 1
Darryl H, General Manager at The Saint Hotel, Autograph Collection, responded to this review

We appreciate you taking the time to write a review. Thank you for choosing The Saint Hotel during your recent visit to New Orleans! Thank you for your comments about our atmosphere, décor and friendly staff. We hope you come back again soon! More 

Washington DC, District of Columbia
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Not bad, Marriott. Not bad. This hotel looks and feels genuinely boutique and interesting. Sleek lobby, reminiscent of something more Miami than New Orleans, the hotel captures the vibe that W Hotels have cornered the market on for the last decade or so. And, at least when I was there, for substantially a lower cost that the actual W a... More 

Was this review helpful? Yes 2
Darryl H, General Manager at The Saint Hotel, Autograph Collection, responded to this review

Thank you for choosing The Saint Hotel and taking the time to tell us about your stay. Thank you for your comments about our sleek lobby, décor and location! We are delighted that your tried out Autograph Collection and will continue to do so! We hope you come back and visit us again soon. More 

Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My husband and I went here for our anniversary weekend get-a-way and had a blast here!!! The staff was AMAZING and very attentive to our needs!! The rooms were spotless and the bed was very comfortable. The hotel was in walking distance to Bourbon street! It is not a place I would take kids as it is geared for adults... More 

Was this review helpful? Yes 1
Darryl H, General Manager at The Saint Hotel, Autograph Collection, responded to this review

We are delighted you had such a wonderful Anniversary stay at The Saint Hotel! Thank you for your comments about our location, spotless rooms and great staff! Thank you for taking the time to acknowledge Liz, Eddie and Brandon! We hope you come back and visit us again soon! More 

Daytona Beach, Florida, Usa
Level Contributor
129 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 159 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Very trendy hotel near Bourbon Street. The rooms are modern and nice. The staff is very accommodating. I would give this hotel five stars, but there were a few minor problems. The carpet near the bathroom entrance (Room 416) exposed a few rug tacks and I cut my foot while walking in. And at no fault of the hotel, when... More 

Was this review helpful? Yes 2
Darryl H, General Manager at The Saint Hotel, Autograph Collection, responded to this review

We are delighted you had a nice stay at The Saint Hotel during your visit to New Orleans! Thank you for your comments about our location, modern rooms and accommodating staff. I do apologize about the carpet issue- we are actually replacing all of the carpet on property this month. I also apologize that your neighbors kept you up. We... More 

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