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All 153 New Orleans hotels

The Saint Hotel, Autograph Collection

4.0 of 5 Hotel   |   931 Canal Street, New Orleans, LA 70112 (Central Business District)
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Ranked #52 of 153 hotels in New Orleans
A recent review
3 of 5 stars reviewed 1 week ago
Tishlf San Diego, California
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452 people have reviewed this hotel

Traveler rating
    182
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (125)
Date | Rating
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English first
San Diego, California
Top Contributor
149 reviews 149 reviews
18 hotel reviews
51 helpful votes 51 helpful votes
3 of 5 stars Reviewed 1 week ago

I´m glad I stayed in this hotel. It´s wonderfully located within walking distance to the CBD, Super Bowl and French Quarter. The decor is trendy and sexy. Loved the bar and lobby. Just two quibles though. The sink was kind of clogged and there was quite a bit of lint under the bed that made my allergies act up. Once... More

Was this review helpful? Yes 1
Kate A, Director of Sales at The Saint Hotel, Autograph Collection, responded to this review

Thank you for taking the time to tell us about your recent visit to The Saint Hotel! We appreciate your comments about our location, sexy décor and bar. I will be speaking with my Housekeeping Department immediately in regards to the sink and lint. I do hope you give us another try again in the future so we can show... More

Dallas, Texas
Contributor
15 reviews 15 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

The service we received at The Saint Hotel was above and beyond any service we have ever received. Everyone was friendly, courteous and just wonderful! From the doorman who helped us with our bags to the valets who got our car to the concierge who personally walked us to the Ruby Slipper for breakfast everyone was excellent. The interior is... More

Was this review helpful? Yes
Kate A, Director of Sales at The Saint Hotel, Autograph Collection, responded to this review

We are delighted you had such a wonderful stay with us at The Saint Hotel! Thank you for taking the time to tell us about your excellent experience. Thank you for your comments about our guest service!! We strive to provide the utmost in guest service and are so happy you experienced it! We hope you come back and visit... More

sydney
Contributor
13 reviews 13 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 1 week ago

I stayed in a corner suite which was an extremely large room. The led lights in the shower changing colour and the hallway does set the mood of the hotel. Naughty and nice. Sinner or Saintly? You can be the judge. The breakfast menu was awesome in Tempt. Bourbon St was about 10 minutes walk away.

Was this review helpful? Yes
Kate A, Director of Sales at The Saint Hotel, Autograph Collection, responded to this review

Thank you for taking the time to tell us about your recent stay at The Saint Hotel! We appreciate your comments about our spacious rooms, location, breakfast and décor! We hope you will stay with us again in the future! More

Woodbridge, Virginia
Senior Contributor
23 reviews 23 reviews
5 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed 2 weeks ago

First let me say, I really enjoyed staying in this hotel. The decor is so unique. I've never been to a hotel decorated like this. It's very dark and sexy. And the location can't be any better. We could walk from our rooms to a bar on Bourbon St. in 5-10 minutes, depending on how fast you walk. If you're... More

Was this review helpful? Yes 2
Kate A, Director of Sales at The Saint Hotel, Autograph Collection, responded to this review

I appreciate you taking the time to tell us about your recent stay at The Saint Hotel. Thank you for all your comments about our location, décor and Burgundy Bar! I want to sincerely apologize for the situations you dealt with in regards to the glassware and ID check. I will be conducting a meeting with our housekeeping staff and... More

Houston, Texas
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

I am a manager of a hotel in Houston so being in the industry has made me a harsh critic when traveling. The Saint Hotel, however, exceeded every expectation my husband and I had when visiting New Orleans. When you enter the hotel, the doors are held open and you are welcomed every time. The front desk was very accommodating... More

Was this review helpful? Yes 1
Kate A, Director of Sales at The Saint Hotel, Autograph Collection, responded to this review

We are delighted you and your husband had such an excellent stay at The Saint Hotel!! Thank you for all of your wonderful comments about our impressive staff service! Hailey is such an asset to our team and we are so glad that she was able to take such wonderful care of you! I will pass along your kinds words... More

Senior Contributor
25 reviews 25 reviews
12 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I had the pleasure of staying at The Saint for a Conference at the beginning of August. I had a lot riding on this because I recommended this place to several of my co-workers without ever staying here. It was all that I expected. I'm usually a Kimpton Hotel girl, but this hotel won my heart. The rooms were superb... More

Was this review helpful? Yes 1
Kate A, Director of Sales at The Saint Hotel, Autograph Collection, responded to this review

We are absolutely delighted you had such a wonderful stay at The Saint Hotel! Thank you for your comments about our luxurious rooms and superb staff! Thank you for your kind words about Brandon and Johnny - they are awesome and we are so glad they were able to take such good care of you!! We hope you come back... More

Tuscaloosa, Alabama
Senior Contributor
35 reviews 35 reviews
6 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Stayed here in Dec 2013 and The Saint is very cool. I wouldn't bring my kids, not that you can't, but you will find more comfortable stays in the area. That said, my wife and I will be visiting New Orleans and staying at The Saint again in 2 weeks. Generally, I never stay at the same place twice, especially... More

Was this review helpful? Yes 3
Kate A, Director of Sales at The Saint Hotel, Autograph Collection, responded to this review

We are so delighted you and your husband are coming back to stay with us at The Saint Hotel again!! Thank you for all your comments about our lobby, setting, rooms and guest service! We look forward to your upcoming stay and please let us know if there is anything we can do!! Thank you again for taking the time... More

Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I recently stayed here on a business trip to New Orleans. The location of the hotel is great as it straddles the Business District and French Qtr. The staff, especially Michelle, went above and beyond to ensure that I had a great stay. I arrived in New Orleans early in the morning for a conference and the staff had room... More

Was this review helpful? Yes 1
Kate A, Director of Sales at The Saint Hotel, Autograph Collection, responded to this review

We are so glad you had such a wonderful stay with us at The Saint Hotel! Thank you for your comments about our location, cleanliness, great amenities and amazing staff! Michelle is such an asset to our team, I will make sure to pass along your sweet words to her. We look forward to you staying with us again in... More

UK
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 3 weeks ago

First let me say this loud and clear...this hotel has the nicest staff going. I have been told that this is part of Marriott chain. This hotel take a play of the french quarter dark side. calling it The Saint is far from the intentions. The decor is a cross of modern Art Deco cross with gothic Ann Rice thing... More

Was this review helpful? Yes 2
Kate A, Director of Sales at The Saint Hotel, Autograph Collection, responded to this review

We appreciate you taking the time to tell us about your recent stay at The Saint Hotel during your visit to New Orleans. Thank you for your comments about our wonderful staff and Burgundy Bar! Also, thank you for bringing some situations you dealt with to my attention. I will speak with my Housekeeping and Maintenance staff immediately. The staff... More

New Orleans, la
Senior Contributor
25 reviews 25 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 3 weeks ago

My husband booked this hotel for us to stay downtown for my birthday. As locals, we like to stay at different hotels in downtown New Orleans for staycations now and again. I must say that this one is one of my favorite. The location is great. Walking distance to the French quarter and the warehouse district. The whole vibe of... More

Was this review helpful? Yes
Kate A, Director of Sales at The Saint Hotel, Autograph Collection, responded to this review

We are delighted you had such a wonderful birthday staycation at The Saint Hotel!! Thank you for your comments about our location, cleanliness, comfortable beds, hip vibe and great staff! We look forward to you visiting again soon! More

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Additional Information about The Saint Hotel, Autograph Collection

Address: 931 Canal Street, New Orleans, LA 70112
Phone Number:
Location: United States > Louisiana > New Orleans > Central Business District
Price Range (Based on Average Rates): $$
Hotel Class:4 star — The Saint Hotel, Autograph Collection 4*
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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Wheelchair access
Hotel Style
#16 Luxury Hotel in New Orleans #46 Family Hotel in New Orleans #48 Business Hotel in New Orleans #51 Romantic Hotel in New Orleans
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Number of rooms
166

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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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