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The Saint Hotel, Autograph Collection

4.0 of 5 931 Canal Street, New Orleans, LA 70112
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The Saint Hotel, Autograph Collection
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The Saint Hotel, Autograph Collection
The Saint Hotel, Autograph Collection
The Saint Hotel, Autograph Collection
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553 reviews from our community

Traveler rating
    238
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    71
    25
    17
See reviews for
42
230
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92
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (153)
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Baja California, Mexico
Senior Reviewer
8 reviews 8 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 days ago NEW

We stayed 4 nights in The Saint and our experience was great, as a first visitors at NOLA we choose this hotel mainly because we found rates according to our budget (not so expensive) and it was located in French quarter area but we're pleasantly surprised about this hotel, rooms are comfortable (not so big but enough for us as... More 

Was this review helpful? Yes
Dallas, Texas, United States
Reviewer
4 reviews 4 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We went for a quick two day visit for my partner's birthday. It was a surprise to him-first time he had been to New Orleans. From my first phone call a week or so out to the Saint, to the time we left, the staff went above and beyond to extend help, kindness and hospitality. For the staff alone, I... More 

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Boston
Senior Contributor
22 reviews 22 reviews
11 hotel reviews
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We stayed just two nights here and it was great. The room was squeaky clean, the bed was comfortable and the bathroom roomy enough with a terrific shower. The staff was friendly and helpful. Having an in room coffee set up was most appreciated. It is located next to the Ritz Hotel and a walk or short ride to most... More 

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Darryl H, General Manager at The Saint Hotel, Autograph Collection, responded to this review

We are so glad you enjoyed your recent stay with us at The Saint Hotel during your visit to New Orleans! Thank you for your comments about our location, cleanliness, terrific bathroom and friendly staff! We hope you come back and visit us again soon! More 

Orlando, Florida
1 review
5 of 5 stars Reviewed 6 days ago NEW

Best place for Mardi Gras! This was my first time to new Orleans with a friend of mine and we both really enjoyed our stay at the Saint. Upon check-in Kevin helped us at the front desk and his service was excellent. He tried his best to find a room for us prior to check in time but none was... More 

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Darryl H, General Manager at The Saint Hotel, Autograph Collection, responded to this review

Wow what a wonderful review - thank you for taking the time to tell us about your Mardi Gras stay at The Saint Hotel!! Thank you for all of your comments about our location, décor and cleanliness. Above all thank you for your comments about Kevin and Johnny!! They are such assets to our team and we are so glad... More 

Kansas City, Missouri
Senior Contributor
42 reviews 42 reviews
12 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

My husband and I really enjoyed our 1 nt stay prior to a cruise. We used points and were upgraded to a larger king bedded room on the 3rd floor. The hotel has a more modern look with stylish décor and lighting.....great blue lights in the hallway. The room/bath was clean and the bed/pillows were comfortable. The dim lighting theme... More 

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Darryl H, General Manager at The Saint Hotel, Autograph Collection, responded to this review

We are delighted you had such a pleasant stay with us at The Saint Hotel during your recent visit to New Orleans for your cruise! Thank you for choosing The Saint and spending a little of Mardi Gras with us! We appreciate all of your comments about our convenient location, cleanliness, stylish décor and friendly staff. We hope you come... More 

sde_03
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
32 helpful votes 32 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

After reading the reviews about how amazing the staff is, I was disappointed. Granted, we arrived the day after Mardi Gras so I'm guessing their A-Team was taking some time off and we encountered the B-Team. We stayed for 5 nights and didn't have a sampling of the southern hospitality everyone seems to buzz about in reviews. Most people we... More 

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Darryl H, General Manager at The Saint Hotel, Autograph Collection, responded to this review

Thank you for taking the time to tell us about your recent stay at The Saint Hotel. I apologize that you felt you did not receive the A Team service during your visit after Mardi Gras. Mardi Gras is a trying time and I know staff were probably exhausted when it was over, but that is no excuse. We strive... More 

West Point, MS
Contributor
14 reviews 14 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

We stayed at The Saint for a quick trip while in NOLA. Great location - can walk to anything or take a short trolley ride. They had very nice and helpful staff and very clean rooms. Nicely decorated with a unique touch. Fun TVs on the elevator showing black and white movies. Upon check out we learned that it was... More 

Was this review helpful? Yes
Darryl H, General Manager at The Saint Hotel, Autograph Collection, responded to this review

We are so glad you had such a great stay at The Saint Hotel during your recent visit to New Orleans! Thank you for your comments about our location, décor, cleanliness and helpful staff! We hope you come back and visit us again soon! More 

North Kingstown, Rhode Island
Contributor
17 reviews 17 reviews
6 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 1 week ago

I recently stayed at The Saint for two days at the start of Mardi Gras. Desmond facilitated our arrival and continued to greet us each time we left or entered the hotel. He made us feel welcome and valued and that added to the great ambiance the Saint has achieved in their unique decor. Each member of the staff proved... More 

Was this review helpful? Yes 1
Darryl H, General Manager at The Saint Hotel, Autograph Collection, responded to this review

We are delighted you had such a wonderful stay at The Saint Hotel! Thank you for all of your comments about our unique décor, great rooms, breakfast, overall ambiance and of course great staff! I will pass along your kind comments to Desmond - we are so happy he was able to take care of you! Mardi Gras is such... More 

New City, New York
1 review
5 of 5 stars Reviewed 1 week ago

My husband and I had a wonderful stay at The Saint Hotel. We are from New York City and I probably have high standards when it comes to hotels. We visited New Orleans during Mardi Gras. All the staff were extremely warm and friendly especially Kentrell, one of the bellmen/concierge. This was our first time in New Orleans and the... More 

Was this review helpful? Yes
Darryl H, General Manager at The Saint Hotel, Autograph Collection, responded to this review

Happy Mardi Gras to you! We are delighted you had such a wonderful stay at The Saint Hotel during your recent visit to New Orleans! Thank you for all of your comments about our location, hip décor, and above all excellent staff! Thank you for mentioning Kentrell - he is such an asset to our team and I will pass... More 

Philadelphia, Pennsylvania
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 1 week ago

We had a great weekend in New Orleans and overall we were satisfied with the hotel. The staff were friendly and location was superb however we were incredibly disappointed not to have any housekeeping for two days. You can imagine after two days at Mardi Gras a clean room and towels would have been most welcome. On our last day... More 

Was this review helpful? Yes 1
Darryl H, General Manager at The Saint Hotel, Autograph Collection, responded to this review

I appreciate you taking the time to tell us about your experience at The Saint Hotel. I have spoken to Chris in regards to your visit and conversation after your stay. I do apologize that you were disappointed with the level of housekeeping service you had during Mardi Gras. After further research we learned that there was a "Do Not... More 

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Additional Information about The Saint Hotel, Autograph Collection

Address: 931 Canal Street, New Orleans, LA 70112
Location: United States > Louisiana > New Orleans > Central Business District
Price Range (Based on Average Rates): $$
Hotel Class:4 star — The Saint Hotel, Autograph Collection 4*
Number of rooms: 166
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Hotel Style:
#16 Luxury Hotel in New Orleans
#36 Family Hotel in New Orleans
#38 Romantic Hotel in New Orleans
#54 Business Hotel in New Orleans

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