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Quality Inn & Suites Downtown

Certificate of Excellence
2.5 of 5
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210 O'Keefe Avenue, New Orleans, LA 70112
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Quality Inn & Suites Downtown
Best prices for: 1 room 1 guest
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Ranked #14 of 156 Hotels in New Orleans
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 5 days ago
Paul A Grayslake, Illinois, United States
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738 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Grayslake, Illinois, United States
Reviewer
5 reviews 5 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

After changing our travel plans to arrive a day earlier, we booked a room here for one night (the other hotel was sold out). We would have been fine with staying here the entire 4 nights. The location was close to the French Quarter and directly north of the casino. The free breakfast was adequate and included hot items like... More 

Was this review helpful? Yes 1
Long Beach, California
Senior Contributor
24 reviews 24 reviews
10 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

This hotel is within walking distance of the French Quarter and other central attractions, which is why we booked it. The hotel staff is very helpful and friendly. The rooms are nicely sized and everything was very clean. The breakfast was good and staff kept it well stocked. Parking is in the next block (very close), (Don't go in to... More 

Was this review helpful? Yes 1
GEORGETOWN
Reviewer
5 reviews 5 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We researched a lot of hotels. This one had the best reviews and lowest price. The Manager, Stanley Mascair, met us out front immediately upon arriving. Kentrell Bracken and Donald Wright both had great attitudes and super service. The WiFi is weak and the treadmill was out of order. The breakfast is minimum. The floor plan was great as a... More 

Was this review helpful? Yes 1
London, Ontario
Senior Contributor
44 reviews 44 reviews
22 hotel reviews
40 helpful votes 40 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed at this hotel March 2015. In great location, easy walking distance to Canal Street and French Quarter. What it lacks in curb appeal, it makes up for in comfort and some of the friendliest staff we have ever met. Had a one bedroom suite which had queen bed and sitting room. Furniture in sitting area of room a little... More 

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Saskatchewan, Canada
Reviewer
5 reviews 5 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This hotel really had the best location it was a five min walk from Bourbon street and about a 15 min walk from some great outlet malls! The staff was what made our experience in New Orleans even better. They really went out of their way to make sure we were safe in our travels and were very interested in... More 

Was this review helpful? Yes 5
Holly Springs, North Carolina
Contributor
13 reviews 13 reviews
12 hotel reviews
41 helpful votes 41 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Let me start by saying that the staff at this Inn were some of the most pleasant people to deal with. Very helpful and friendly. This is the perfect location. Not directly on the strip in the French Quarter but just a couple block walk to everything. The room was very clean and comfy. Although we didn't eat breakfast here... More 

Was this review helpful? Yes 1
Edenton, North Carolina
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This hotel is run by a wonderful staff. From the moment we arrived on March 6th, when Glenn helped with the bags and went over a map with us about nearby restaurants, to George at the front desk who was a great help with the room; I knew we had made the right decision to reserve here. Everyone working there... More 

Was this review helpful? Yes 2
Houston, Texas
Top Contributor
165 reviews 165 reviews
24 hotel reviews
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed 3 weeks ago

It's right next to a subway and a meditteranean place, but way to close to the quarter not to walk and find a place there! The people that work there are really nice, the rooms were really nice and can't remember if I was recognized as a rewards member, but no biggie. It is kinda nice to get a perk... More 

Was this review helpful? Yes 2
Fresno, California
Top Contributor
74 reviews 74 reviews
34 hotel reviews
43 helpful votes 43 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I'll start off by stating that all lodging in and around the French Quarter is ridiculously expensive, especially on weekends, so I was glad to be able book a Tuesday through Friday night stay for an average of $149 a night, which is very cheap considering Quality Inn & Suites Downtown is just one block across Canal Street from the... More 

Was this review helpful? Yes 4
StanleyGM, General Manager at Quality Inn & Suites Downtown, responded to this review

Thank you so much for your kind comments on the hotel and your advice to other travelers. I am glad our associate was able to adjust you reservation as the comfort of our guests is certainly our goal. Please keep our information if we may assist in the future. More 

Midway, Arkansas
Top Contributor
73 reviews 73 reviews
33 hotel reviews
39 helpful votes 39 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Cantrall, George & Stanley! These three people are superb: Friendly, kind, helpful and sincere! The whole staff at this property deserve accolades for their attitudes and professionalism. Cantrall checked me in and gave me excellent advice on where to eat, what to see and where to go. She was 100% "spot-on" with her recommendations. Her friendliness is genuine and was... More 

Was this review helpful? Yes 3
StanleyGM, General Manager at Quality Inn & Suites Downtown, responded to this review

I am so fortunate to be surrounded by a group of caring people which make up our staff. As you mentioned Kentrell and George are tremendous assets to the operation of our hotel, thank you for taking the time to share your comments. Be assured I will pass along your thoughts to them and the rest of the associates personally.... More 

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