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Quality Inn & Suites Downtown

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210 O'Keefe Avenue, New Orleans, LA 70112
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1 room 1 guest
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Quality Inn & Suites Downtown
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806 Reviews from our TripAdvisor Community

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Traveler rating
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    248
    49
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    9
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (133)
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    (806)
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Newcastle, Australia
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed yesterday NEW

From the moment we arrived the staff were so friendly & helpful. We always felt safe. The hotel is walking distance to Canal St & Bourbon St. Our room was clean & tidy. Great breakfast. Easy parking next door. Great value for money.

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Arlington, Tennessee
Level Contributor
38 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

My family and I were only here one night as we were going on a cruise the next day. The experience was great! The rooms were clean, comfortable beds, and you can't beat the staff. They were very friendly, helpful, and attentive. It's hard to believe it's a budget hotel. The breakfast is included with your stay which is pretty... More 

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Levittown, New York
1 review
5 of 5 stars Reviewed 6 days ago NEW

My husband and I stayed there last October on vacation. The hotel is a great place to stay. The staff is very warm and helpful. The rooms are very clean and comfortable, as is the lobby. The staff was good at booking tours for us and always ready to answer any questions. They have a very nice breakfast in the... More 

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Roanoke, Virginia
Level Contributor
23 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

My boyfriend and I are doing a cross country road trip and decided to stay in New Orleans. We arrived on a Thursday and leave Sunday. I am so happy we decided to stay at this particular hotel. From the moment we pulled up to the hotel, we were immediately put at ease. After driving all day, we were exhausted,... More 

Was this review helpful? Yes 1
Level Contributor
52 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed 2 weeks ago

A wonderful experience at this hotel. The staff is very warm and welcoming as well as being professional and helpful. We were there for two nights and enjoyed having conversations with them during our stay. We were in a group of 6 and our rooms were clean, comfortable, and up to date, not that we spent much time there as... More 

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StanleyGM, General Manager at Quality Inn & Suites Downtown, responded to this review

It is a pleasure to read "wonderful experience" from a Level 5 contributor to TripAdvisor, thank you for taking the time to pass along your comments.. As I mentioned many times I am truly fortunate to have a group of associates who care and take pride in their work. Although buses are now replacing our historic streetcars on Canal St... More 

Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

My husband, son and I stayed here overnight. Very friendly and helpful staff. Hotel is within walking distance of Bourbon street and French Quarter. Room was clean, could use a some updating. Water pressure in shower was good. Mattresses weren't the most comfortable. Would stay again if we got the same great deal.

Was this review helpful? Yes 1
StanleyGM, General Manager at Quality Inn & Suites Downtown, responded to this review

Ms Tamara I know a lot goes into choosing a hotel and we are pleased you selected ours for your family. I am so lucky to have a staff who operate in a professional manner each and every day, I will pass along your kind comments. Also we will look at the bedding in the room you stayed, as we... More 

Lumberton, Texas
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

My fiancé and I attended a family wedding in late July. Our stay there was very pleasant. The hotel staff was very friendly. One of the staff named George was particularly helpful. When it was time to leave for the wedding he called us a taxi. Because they weren't answering the phone he went outside and waved us down a... More 

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A TripAdvisor Member
1 of 5 stars Reviewed 4 weeks ago

Visited on Friday July 24th checked in at 12:00pm and checked out at around 10:00pm. The hotel manger was rude and didn't know how to properly address his hotels guess with respect. We was told after they took our money that we could not use the water at all. From 12pm until 10:00pm we were not offered a bottle of... More 

Was this review helpful? Yes 7
StanleyGM, General Manager at Quality Inn & Suites Downtown, responded to this review

I am sorry for your experience. I remember our conversation vividly. The entire Eastbank of New Orleans was under a boil water advisory last weekend for 30 hours. I admit it was not a great time to check in however my job is to keep you aware of all the health and safety advisories that were issued and keep you... More 

Lincoln, Nebraska
Level Contributor
20 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Stayed 2 nights on our first trip to New Orleans. Rooms were clean and quiet. The best thing about the stay was the helpfulness of the staff. When we arrived Stanley helped us get the car parked and recommended places to eat. Which were good, by the way. The next day Donald helped the wives with a tour and just... More 

Was this review helpful? Yes 2
Memphis, Tennessee
Level Contributor
18 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed July 23, 2015

I stayed at this hotel June 30- July 3 2015. I must say the service was excellent. Head and shoulders above any staff I have encountered anywhere. It is ideally located a few blocks from Bourbon Street. You would not have known this by looking at the prices because they were very reasonable. The hotel was clean. Doorman helped us... More 

Was this review helpful? Yes 1
Hotel Review Summarization

What travelers say

  • French quarter(33)
  • Bourbon street(11)
  • Very clean(5)
  • Few blocks(5)
  • Friendly and helpful(4)
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Room/suite (14)
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