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Quality Inn & Suites Downtown

Certificate of Excellence
2.5 of 5
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210 O'Keefe Avenue, New Orleans, LA 70112
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Quality Inn & Suites Downtown
Best prices for: 1 room 1 guest
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Ranked #13 of 155 Hotels in New Orleans
Certificate of Excellence
A recent review
4 of 5 stars reviewed 2 days ago
Sckrap Metz, France
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768 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Metz, France
Senior Contributor
35 reviews 35 reviews
13 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Very well situated. Staff really helpful. We had a reservation for a queen room but the guy at the front desk said it will be too small he offer a king one for the same price. Very professional. Need some refresh but I will go back for sure if I come again in NO.

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County Durham, United Kingdom
Contributor
18 reviews 18 reviews
16 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Within a few minutes walk to the French Quarter this hotel could not be better placed. All reception staff were excellent, and keen to given advice on where to go and how to get there. At check in the girl was most helpful and spent time searching for a better room than we had booked - came up with a... More 

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StanleyGM, General Manager at Quality Inn & Suites Downtown, responded to this review

Travel days are always busy so thank you for taking the time to pass along your kind comments. Certainly our hotel benefits from our location close to the French Quarter. Also I could not agree with you more of how fortunate I am to have an excellent staff. To hear that our associate took extra time upon your arrival describes... More 

Texas
Contributor
18 reviews 18 reviews
3 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

We stayed in NOLA for 3 days and this hotel was perfect for a group of girls. It was conveniently located to French quarters, we never took our cars out for the duration of our time there. It's an old building, nothing fancy. Rooms were clean, staff was extremely nice, average breakfast. We just used this hotel to have a... More 

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StanleyGM, General Manager at Quality Inn & Suites Downtown, responded to this review

Being "perfect" for your visit is what we are here for. I am very fortunate to have a group of caring people for a staff and I will share your positive comments on the cleanliness of the room and their dedication to hospitality with every member. The façade of our building is old. Being located in New Orleans and situated... More 

2 reviews
5 of 5 stars Reviewed 1 week ago via mobile

Quality inn was comfortable, staff very helpful and friendly Room clean tidy and bed was comfortable Breakfast good and hot drinks throughout the day The hotel is a great base for all outings Bourbon St about 5 mins walk away Shopping amenities down the road

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StanleyGM, General Manager at Quality Inn & Suites Downtown, responded to this review

We are honored to be the first stop in your travels across the United States. We are also grateful you took the time to share your experience at our hotel. I will pass along your kind comments to our associates as it means a lot to them that your visit with us was comfortable, breakfast was good. and that you... More 

Brandon, MB
Senior Contributor
33 reviews 33 reviews
17 hotel reviews
103 helpful votes 103 helpful votes
4 of 5 stars Reviewed 1 week ago

We arrived a around 2 pm so were a bit early for check in. They were able to accommodate us though. Easiest is to unload your luggage while parked in the loading area as the parking is located about a block away from the hotel. The staff at the hotel are excellent. They go out of their way to make... More 

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StanleyGM, General Manager at Quality Inn & Suites Downtown, responded to this review

As a Senior Contributor to TripAdvisor we value your opinion. Being an experienced traveler, your compliments of your room condition during your stay, our complimentary breakfast, our location and wi fi are appreciated. Also letting light sleepers know that noise is not a concern is gratifying. Thank you for sharing. I realize parking in a major city center is complicated... More 

Somonauk, Illinois
Top Contributor
94 reviews 94 reviews
29 hotel reviews
50 helpful votes 50 helpful votes
5 of 5 stars Reviewed 1 week ago

From check in to check out, service was amazing. It was raining buckets when I arrived and before I could put the car in park, a gentleman was coming around to my door with an umbrella. Check in and out was a breeze. No question too silly or redundant. The staff phenomenal. My room was clean and just what I... More 

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StanleyGM, General Manager at Quality Inn & Suites Downtown, responded to this review

As a Top Contributor to TripAdvisor and experienced traveler I can tell you we value your opinion. There are times I search for words to describe my staff and the service they provide, but I like yours, phenomenal and amazing. I am truly fortunate to work with a great group of people. Be assured I will share your comments with... More 

Lutz, Florida
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Check in was flawless by an awesome lady. The morning breakfast was good with friendly staff. The location is good with a number of restaurants nearby. The rooms are large , clean and filled with amenities. We asked for directions to various places and the staff were very nice and courteous. I highly recommend anyone to stay here. Very impressed... More 

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texas
Senior Reviewer
10 reviews 10 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 1 week ago

Looking at the pictures it looks like a room with 2 queen beds. We got there open the door there's a queen bed separated by a bathroom then another queen bed with its own room. The front desk was very friendly very helpful. we walked all over New Orleans from this location had a great time. The next time we... More 

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Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I am from Australia & this is my 4th stay @ the HOTEL. Exceptional in all respects and just believe the reviews. I feel truely that this is my home sway from home in the Big Easy. Staff from the Manager (Mr Stanley) down are the main asset.

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Alabama
Top Contributor
53 reviews 53 reviews
14 hotel reviews
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This hotel is very clean and every employee we encountered was very friendly and helpful. The bed was comfortable and the room temperature was consistant. (and the A/C is quiet!) The only problem we had is not the hotel's fault and that is the street noise. Garbage trucks start running around 3:00 a.m. If you are not a light sleeper,... More 

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