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Quality Inn & Suites Downtown

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210 O'Keefe Avenue, New Orleans, LA 70112
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Quality Inn & Suites Downtown
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798 Reviews from our TripAdvisor Community

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Traveler rating
    483
    245
    49
    12
    9
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109
368
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (132)
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  • German first
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  • All months
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    (259)
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A TripAdvisor Member
1 of 5 stars Reviewed 4 days ago NEW

Visited on Friday July 24th checked in at 12:00pm and checked out at around 10:00pm. The hotel manger was rude and didn't know how to properly address his hotels guess with respect. We was told after they took our money that we could not use the water at all. From 12pm until 10:00pm we were not offered a bottle of... More 

Was this review helpful? Yes
StanleyGM, General Manager at Quality Inn & Suites Downtown, responded to this review

I am sorry for your experience. I remember our conversation vividly. The entire Eastbank of New Orleans was under a boil water advisory last weekend for 30 hours. I admit it was not a great time to check in however my job is to keep you aware of all the health and safety advisories that were issued and keep you... More 

Lincoln, Nebraska
Level Contributor
20 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Stayed 2 nights on our first trip to New Orleans. Rooms were clean and quiet. The best thing about the stay was the helpfulness of the staff. When we arrived Stanley helped us get the car parked and recommended places to eat. Which were good, by the way. The next day Donald helped the wives with a tour and just... More 

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Memphis, Tennessee
Level Contributor
18 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 1 week ago

I stayed at this hotel June 30- July 3 2015. I must say the service was excellent. Head and shoulders above any staff I have encountered anywhere. It is ideally located a few blocks from Bourbon Street. You would not have known this by looking at the prices because they were very reasonable. The hotel was clean. Doorman helped us... More 

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Aiea, Hawaii
Level Contributor
450 reviews
60 hotel reviews
common_n_hotel_reviews_1bd8 213 helpful votes
4 of 5 stars Reviewed 1 week ago

Since I use Trip Advisor as a resource for researching hotels, restaurants, etc., I really like to see a more budget hotel that gets high marks from its customers, especially for service and attitude. And, it says a lot about management that takes the time to respond to these reviews. We were very happy with our stay at Quality Inn.... More 

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Boston, Massachusetts
2 reviews
5 of 5 stars Reviewed 2 weeks ago

Incredibly nice staff! The staff was so friendly and helpful (as I was kind of a pain with questions having never been to NO). Our room was super clean and comfortable. I was so thankful as we stayed at a Red Roof Inn in Florida the previous 5 days and it was horrible. Great affordable place to stay.

Was this review helpful? Yes
StanleyGM, General Manager at Quality Inn & Suites Downtown, responded to this review

Ms Laura I will never get tired of saying how fortunate I am to have such a wonderful group of associates for a staff. Directions, (food) suggestions, and questions are their expertise and I will certainly make our entire staff aware of your kind comments. Thank you for taking the time to pass along your experience to the TripAdvisor community.... More 

Key West, Florida
Level Contributor
9 reviews
3 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

Enjoyed staying here. Got a good deal. Staff was good, room real nice. Few blocks from Canal and Bourbon St. I loved their free breakfast: scrambled eggs, bacon, and waffles. I would definitely come here again. Not in French Quarter, but close by. I wouldn't recommend walking back to hotel intoxicated esp. alone. Have fun, stay safe in NOLA!

Was this review helpful? Yes
StanleyGM, General Manager at Quality Inn & Suites Downtown, responded to this review

Thank you for taking the time to pass along your experience at our hotel and in New Orleans. I am lucky to have a caring staff and I am pleased you enjoyed our complimentary breakfast. We certainly want all our guests to be safe and enjoy the great city of New Orleans., Since you mentioned how close our hotel is... More 

Austin, TX
Level Contributor
31 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed 3 weeks ago

As they say location, location, location. This hotel is a few blocks from the French Quarter and Bourbon Street. 2 blocks from Canal Street/Streetcar line. About 3 blocks from St. Charles Avenue/Streetcar line to the Garden District. Indoor garage is conveniently located 3/4 of a block from the hotel. Cost: $20.00 plus tax/vehicle/night with in/out privileges. (one of the cheapest... More 

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Raleigh, NC
Level Contributor
128 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 107 helpful votes
4 of 5 stars Reviewed 3 weeks ago

All the staff we encountered during our 2 night stay were very friendly and helpful, always asking if they could give us directions or help with our bags. The staff is a great example of excellent customer service. Room was large with a separate couch sitting area. There was some construction going on the floor we stayed but aside from... More 

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Tel Aviv, Israel
Level Contributor
40 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Pros: Great cost performance, close to the French quarter (5 minute walk to Bourbon street), very quiet (as opposed to the French quarter), descent breakfast (though I will never get used to the paper plates in the American hotel chains), clean rooms, nice and quiet atmosphere, very helpful and friendly staff. Cons: Rooms (king size bed) were of a fair... More 

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Universal City, Texas
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We wanted to stay in downtown New Orleans for convenience, but didn't want to overpay. We are so lucky to be here! It was only $106 a night for two of us and we are just 2 blocks away from Bourbon street. The staff helped us with a walking map, recommended sites to visit, helped us find the location for... More 

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Hotel Review Summarization

What travelers say

  • French quarter(33)
  • Bourbon street(11)
  • Very clean(5)
  • Few blocks(5)
  • Friendly and helpful(4)
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161 photos of this hotel

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