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Hyatt Regency New Orleans

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601 Loyola Ave, New Orleans, LA 70113
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Hyatt Regency New Orleans
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Hyatt Regency New Orleans
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1,451 reviews from our community

Traveler rating
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    558
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    62
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Hyatt Regency New Orleans
See the most recent reviews
Tallahassee, United States
1 review
5 of 5 stars Reviewed 1 week ago

I enjoyed my recent stay at the Hyatt Regency New Orleans, and the Platinum Perks upgrade really made it an even more enjoyable stay with some free extras. My room overlooked the Superdome, and gave me a good view of the surrounding area. The service given by staff during our convention was quite good as well.

Review collected in partnership with Hyatt Hotels

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HyattRegencyNola, Director of Guest Satisfaction at Hyatt Regency New Orleans, responded to this review

It's always wonderful to hear when guests enjoy their stay at Hyatt Regency New Orleans. Our staff works diligently to ensure every aspect of our guest’s stay is flawless and memorable. I am so glad to hear that you enjoyed your Platinum Perks benefits. We are always excited when we can add value to our loyal guest's experience. I hope... More 

wallingfordd, United States
1 review
5 of 5 stars Reviewed 1 week ago

wonderful and clean hotel in the heart of the business district. Walking distance to Canal and Bourbon street. A must see hotel. Staff very friendly and many options for any type of meal. Beautiful hotel with a large outdoor pool and a café.

Review collected in partnership with Hyatt Hotels

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HyattRegencyNola, Director of Guest Satisfaction at Hyatt Regency New Orleans, responded to this review

It's always wonderful to hear when guests enjoy every aspect of their stay. Our team works diligently to provide top-notch service to all guests for an enjoyable and relaxing experience. With several different food outlets and our Lagniappe market, our hotel can satisfy every culinary craving. We are glad you enjoyed our wonderful pool and convenient location. We look forward... More 

Asheville, North Carolina
Senior Contributor
23 reviews 23 reviews
15 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 1 week ago

This is a huge hotel at a decent location next to the superdome. Kind of weird in that you have to take two escalators just to get to the elevators to get to your room. Service was just OK- I am hyatt platinum and I did not get recognition on check in, no upgrade and was not asked if I... More 

Was this review helpful? Yes
Reviewer
5 reviews 5 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 1 week ago

This hotel was alright, but definitely not worth the money. My wife and I were here for a conference, so we were there for 6 nights. More cons than pros here. I'll list the cons: -the service was terrible; we needed to ask to get our room cleaned 3 times, and 2 times it was either not fully cleaned (gross)... More 

Was this review helpful? Yes
HyattRegencyNola, Director of Guest Satisfaction at Hyatt Regency New Orleans, responded to this review

We apologize for the inconvenience that this entire experience may have caused you and your wife. Please know that we will continue to share your situation with our team, as we want all our guests to have a pleasant and memorable experience with us. My colleague, Claudia Adriano, has reached out to you on the email address we have on... More 

Pensacola Beach, Florida
1 review
5 of 5 stars Reviewed 1 week ago

We had a great stay and the prices were good, hotel was packed bc of the One Direction concert but wasn't too over crowded when we walked around. Only negative was we ordered room service and everything wasn't delivered and after speaking to them they said they'd fix it but the items never came and it was not taken off... More 

Review collected in partnership with Amoma.com

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HyattRegencyNola, Director of Guest Satisfaction at Hyatt Regency New Orleans, responded to this review

Dear Jessica, I am so glad to hear you had an excellent stay during the One Direction concert in September. However, I am disappointed to hear about the lack of proper resolution regarding your meal. This is not typical of our service and standards. At your convenience, could you please contact me at mysheka.battiste@hyatt.com so that I can follow-up with... More 

Blountville, Tennessee
1 review
5 of 5 stars Reviewed 1 week ago

The only hotel that has EVER been a comfortable temperature for me. Great AC - they are in process of renovations (rebuilding post-Katrina). Staff was the outstanding. Bar made the best Cosmo I've ever had! All round wonderful stay!

Was this review helpful? Yes
HyattRegencyNola, Director of Guest Satisfaction at Hyatt Regency New Orleans, responded to this review

Thank you for your great review. I am so happy to hear that we had the optimal temperature for you during your stay. I have to agree with you that our staff is amazing and that our bartenders make some of the best cocktails in New Orleans. Please come back and visit soon. Mysheka Battiste More 

Pittsburgh, Pennsylvania
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 1 week ago

I cannot say enough great things about this hotel, my family and I absolutely loved it! Once we figured out the elevators, anything and everything was a phone call away. The staff went out of their way to make sure our stay was top notch, everyone in the hotel alone to you and were extremely friendly. We will definitely stay... More 

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HyattRegencyNola, Director of Guest Satisfaction at Hyatt Regency New Orleans, responded to this review

Thanks for taking the time to write such a great review. We are honored that you chose to stay with us during your trip to New Orleans. We hope that you will come and visit us again in the very near future. More 

New York City, New York
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

I've stayed in many Hyatt hotels around the world, and this definitely one of the nicest ones. Great amenities and ideal location in downtown New Orleans. The regency club offers superb views of the city.

Review collected in partnership with Hyatt Hotels

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Ocala, United States
1 review
5 of 5 stars Reviewed 1 week ago

I would definitely return to this hotel in the near future. The staff appear to go out of their way to make sure you are happy and to maintain the smile on your face. It is easy transportation to get to the French Quarters by street car and by cab.

Review collected in partnership with Hyatt Hotels

Was this review helpful? Yes
HyattRegencyNola, Director of Guest Satisfaction at Hyatt Regency New Orleans, responded to this review

Dear Allison, Thank you for your review. Our staff's number one committment is to our guest and making them feel at home when they are staying with us. I am so glad you had enjoyed our amazing hotel as well as explore the French Quarter. We are in an ideal location and close to many local attractions. I hope the... More 

Yorkshire, United Kingdom
Senior Contributor
22 reviews 22 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 1 week ago

Hyatt Recency New Orleans PLUS- Comfy king bed in corner room with Windows to two sides, nice and quiet. The concierge staff were very knowledgeable of the local area and were very very helpful. Hyatt Recency New Orleans NEGATIVE - please provide a kettle with tea, coffee and hot chocolate with China cups rather than the fancy coffee machine that... More 

Was this review helpful? Yes
HyattRegencyNola, Director of Guest Satisfaction at Hyatt Regency New Orleans, responded to this review

Thank you for staying with us while you were visiting New Orleans on holiday. I am so glad you enjoyed your corner room and our Concierge provided you with exceptional service. Upon request we would provide any of our guests with a tea kettle instead of our in-room coffee makers. Our rooms also do come with bath tubs for guest... More 

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