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Hyatt Regency New Orleans

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601 Loyola Ave, New Orleans, LA 70113
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Hyatt Regency New Orleans
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1,617 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Hyatt Regency New Orleans
See the most recent reviews
Iowa
4 of 5 stars Reviewed 2 days ago NEW

I recently attended a conference at the Hyatt. Everything about our stay was fantastic. We had a corner king room with a beautiful view of the French Quarter. Our bed was so comfortable & the hotel was very clean. My only complaint is the conference food. The food service staff had no idea what ingredients were in each dish therefore... More 

Review collected in partnership with Hyatt Hotels

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Houston, Texas
Level Contributor
25 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

This Hotel was by far the biggest hotel I have been at in a while! Attended a convention while staying here and it was great. My room was on the 8th floor so when it was time to go to sleep it was quiet but if you wanted to do things there the hotel had a live band downstairs, a... More 

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Level Contributor
23 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

My son and I stayed 3 nights last week at the New Orleans Hyatt Regency to attend a convention.The hotel facilities are lovely, rooms and beds are very comfortable,the staff is very friendly and helpful, the common areas and convention facilities are very spacious and most of the rooms have great views of the city, there are 5-6 places to... More 

Review collected in partnership with Hyatt Hotels

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HyattRegencyNola, Director of Guest Satisfaction at Hyatt Regency New Orleans, responded to this review

Many thanks for your TripAdvisor review. We are glad to hear you had the opportunity to enjoy our downtown location, our warm, friendly service and our wonderful amenities and restaurants. We hope you choose us again during your next trip to New Orleans. We look forward to hopefully welcoming you and your son back in the very near future! More 

Anderson, South Carolina
Level Contributor
13 reviews
common_n_hotel_reviews_1bd8 16 helpful votes
1 of 5 stars Reviewed 2 days ago NEW

Do not waste your money in this hotel! They may have 4 stars, but they are run no better than a 1 star hotel. There is no communication between staff or departments. Things are not done in a timely manner. We requested a bellhop and waited over an hour, yet still no one came. My daughter and I ended up... More 

Review collected in partnership with Hyatt Hotels

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Cape Town Central, South Africa
Level Contributor
14 reviews
3 hotel reviews
5 of 5 stars Reviewed 2 days ago NEW

This is the best hotel I've stayed in very welcoming open nice restaurant to eat breakfast and dinner nice small shops inside hotel nice rooms look out over the Mercedes Dome public transport just outside the hotel taxi's and the tram the tram is a must try, the frensh corter Bourbon street a must

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HyattRegencyNola, Director of Guest Satisfaction at Hyatt Regency New Orleans, responded to this review

I am so glad to hear that you enjoyed your experience at the Hyatt Regency New Orleans. Thank you for your review and we look forward to welcoming you back during your next visit! More 

San Francisco
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
1 of 5 stars Reviewed 4 days ago NEW

We made our reservation 2 months ago. We arrived on Friday night at 10:30 pm and our room was not ready. The hotel was sending other people with reservations to the Intercontinental. We left to have dinner and returned 3 hours later. Our room was ready. When we opened the door we discovered it was a small queen bed room.... More 

Was this review helpful? Yes
HyattRegencyNola, Director of Guest Satisfaction at Hyatt Regency New Orleans, responded to this review

Thank you for your review. I'd really appreciate if you could reach out to me at mysheka.battiste@hyatt.com so I can obtain some more information from you regarding your experience at our hotel. I would like to hear more in order to resolve your opportunities and to make sure your next stay with us is great. More 

St. Augustine
Level Contributor
77 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

We stayed here for three nights for a conference. The hotel is lovely and huge! However, the elevator situation was a nightmare. This Hotel holds a lot people and the elevator system is just not prepared to handle it. The other issue is that the rooms are small and the bathrooms are tiny. The rooms are Nice and for the... More 

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Raleigh, North Carolina
Level Contributor
5 reviews
3 of 5 stars Reviewed 4 days ago NEW

No matter how much $$ you pay, if you don't request a room with a view then they might stick you on the 6th floor Room 607 which has a view of a big ole ugly wall. If you arrive early and they tell you your room will be ready in 1/2 hour - don't wait for 2 1/2 hours... More 

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eunice, United States
1 review
5 of 5 stars Reviewed 4 days ago NEW

I love this hotel - good location, great customer service, and good food at the breakfast buffet. The concierge was very nice and helped out with all my questions. We did have an issue with the air conditioner when we arrived, but the maintenance department responded quickly and fixed it.

Review collected in partnership with Hyatt Hotels

Was this review helpful? Yes
HyattRegencyNola, Director of Guest Satisfaction at Hyatt Regency New Orleans, responded to this review

Thank you for your TripAdvisor review. I am happy to hear you enjoyed the convenience of our downtown location and our amazing staff. 8 Block Bar is one of the best hotel restaurants in the city of New Orleans to have breakfast or lunch. I hope you stay with us next time you are in New Orleans. We look forward... More 

Richardson
Level Contributor
29 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
2 of 5 stars Reviewed 4 days ago NEW

Check in people were doing the best they could of a bad situation but it was painfully obvious they had over sold the hotel. They had to "upgrade" us to a suite as there were no rooms with double beds. Well, it was just the living room of a part of a suite and cots were brought in for us... More 

Was this review helpful? Yes
HyattRegencyNola, Director of Guest Satisfaction at Hyatt Regency New Orleans, responded to this review

Thank you for your review. We appreciate your loyalty to our brand and ask that you reach out to me directly at mysheka.battiste@hyatt.com. I would like to hear more about your stay and help resolve any of the opportunities you may have experienced. More 

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