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Crowne Plaza Hotel Astor-New Orleans

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739 Canal Street at Bourbon, New Orleans, LA 70130
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Crowne Plaza Hotel Astor-New Orleans
Crowne Plaza Hotel Astor-New Orleans
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2,679 Reviews from our TripAdvisor Community

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There are newer reviews for Crowne Plaza Hotel Astor-New Orleans
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New Orleans, Louisiana
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed June 25, 2013

My wife and I have stayed here many times and have usually found the hotel a great place to spend a weekend away. Rooms are clean, functional, issues are usually resolved quickly. There are noisier rooms than others, don't hesitate to ask. It's in a great location with Canal and Bourbon right outside the doors, but noise from the street... More 

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Thank louandwen
Houston, Texas
Level Contributor
13 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed June 23, 2013

The hotel is located at the end of Bourbon Street. There is a restaurant/bar connected to the hotel, The Bourbon House. Great food breakfast and dinner. Walk out the Bourbon House and you are in the middle of the action if you want to experience the French quarter. Excellent food, Royal Street shops, cafes and Harrahs are all within easy... More 

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Thank mark c
Northern Ireland, United Kingdom
Level Contributor
129 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 72 helpful votes
5 of 5 stars Reviewed June 23, 2013

Had a great stay in the Astor Crown Plaza. Stayed in historic part of hotel. Probably quieter at night than Bourbon Street side. Was especially impressed with Front desk manager Melissa. She was so pleasant and helpful!! Would hope to return to the Crowne Plaza

Helpful?
Thank dmillar12
Flinton, PA
2 reviews
4 of 5 stars Reviewed June 23, 2013

We stayed at the Crowne Plaza Hotel for a conference. Our room was very nice, clean, with comfortable beds. Our only complaint was the lateness that the room was made up during the day. With the heat, my husband and I would have liked to rested in the afternoon. The housekeeping staff moved extremely slow down the hall. I found... More 

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Thank Cindy B
Houston, Texas
Level Contributor
26 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 stars Reviewed June 22, 2013 via mobile

Not impressed. Location is great though. You are right off bourbon and canal. Main part of the hotel seems clean. Didn't have any noise in the room considering the location. Nasty stains on the comforter. Housekeeping wasn't helpful at all. I think 4 stars in New Orleans is pushing it a wee bit on this one.

Helpful?
1 Thank sabrusley
IHGCare, Guest Relations Manager at Crowne Plaza Hotel Astor-New Orleans, responded to this review

Dear sabrusley, Thank you for staying with us and providing us with your valuable feedback. I am pleased that you liked our location. However, we are sincerely sorry to read about your negative experience over housekeeping. Rest assured that your comments will be reviewed by our team and take actions accordingly. We hope that you take the time to stop... More 

Dillon, Colorado
Level Contributor
44 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 stars Reviewed June 22, 2013

We stayed here for 2 nights before a cruise. GREAT location next to Bourbon St, Where all the action is. But be sure to check out the rest of the area. Lots to do and see. Hotel staff from check in to check out where great and always with a smile on there faces. Rooms where very clean and like... More 

Helpful?
Thank Johnlcruise
New York
Level Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed June 20, 2013

Amazing location, wonderful friendly and attentive staff, clean well decorated spacious rooms!! We were greeted at the door by wonderful staff who helped us with our bags.As soon as you walk through the doors you feel relaxed! We arrived well before check in time and were delighted to be told we could access our spacious and well appointed King room... More 

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Thank louiseNY
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed June 19, 2013 via mobile

As stated in previous reviews, the management doesn't care here. We requested a fan 3 different time throughout the day to finally be told "sorry" we just gave out the last fan! The bed was old and squeaky. The room was hot on the lowest A/C setting. We're going back to the Hilton brand! "Sorry!"

Helpful?
Thank Mommybux
IHGCare, Guest Relations Manager at Crowne Plaza Hotel Astor-New Orleans, responded to this review

Dear Mommybux, Thank you for your feedback. I apologize you were not fully satisfied with your accommodations and the service you received during your stay. We just want to assure you that our hotel is very proud of its level of service, cleanliness and quality of its product. We apologize that we fell below your expectations on this particular day.... More 

Travelers are raving about these New Orleans hotels

nj
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed June 17, 2013 via mobile

Excellent staff! Great location, clean room, air conditioner worked well. We were very pleased as we booked through Hotwire and were not sure of what hotel we were going to get. Several well known restaurants are either in the hotel or close by. We would surely stay here again.

Helpful?
Thank llbjas12
Las Vegas, Nevada
Level Contributor
86 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
5 of 5 stars Reviewed June 16, 2013

The Crowne Plaza Hotel Astor is on the corner of Bourbon and Canal. It is a great location for exploring the French Quarter. It is also only 3.8 miles from Tulane University (our reason to visit). The trolley runs right out front. Taxi's are readily available on Canal. I would not bring a car! There is a parking garage but... More 

Helpful?
Thank JDPK
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Central Business District
Compared to the more evocative monikers of some other parts of New Orleans, the downtown’s humdrum title might suggest that this area is all about business and little else. But don’t let the bland name keep you away from the Central Business District. The CBD offers a wide range of fun things to do that would be touted as exceptional in less jubilant corners of the world. Bordered by the French Quarter, the Arts District and Tremé, with the river at its eastern extreme, this hub for sports, gaming, shopping, theatre, family-friendly activities, and amazing regional cuisine makes a smart base wherever your interests lie.
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