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All 153 New Orleans hotels

Crowne Plaza Hotel Astor-New Orleans

4.0 of 5 Hotel   |   739 Canal Street at Bourbon, New Orleans, LA 70130 (Central Business District)
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Crowne Plaza Hotel Astor-New Orleans
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66%
Ranked #97 of 153 hotels in New Orleans
A recent review
3 of 5 stars Reviewed April 5, 2009
LouisianaSummer Louisiana
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1,551 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (348)
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There are newer reviews for Crowne Plaza Hotel Astor-New Orleans
See the most recent reviews
Louisiana
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed April 5, 2009

This was the only hotel room in the city as we decided to travel last minute. The hotel was nice enough for what we paid for it, I think we paid $150. It was a no frills kind of place with small rooms but I've stayed in much worse in New Orleans. If the price is right we will stay... More

Was this review helpful? Yes 1
Minneapolis, MN
Reviewer
4 reviews 4 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed April 2, 2009

The hotel guest staff are excellent. The rooms are great. Can't ask for a better place and it's close to everything in the French Quarter.

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Connecticut
Reviewer
4 reviews 4 reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed March 20, 2009

The service and location of this hotel were good. If this hotel had a little more attention to detail it would have been much better, as the rooms were large. We also got a good deal online (less then $100/night), and if I had paid more I would have been more upset. Unfortunately, the person who had been in our... More

Was this review helpful? Yes 2
brcaro, Director of Revenue Management at Crowne Plaza Hotel Astor-New Orleans, responded to this review

I apologize on behalf of the management and staff for the issues that you experienced during your stay with us. i have taken the liberty of forwarding this information to our General Manager, Director of Housekeeping and Chief Engineer so that we can research the parties involved in the preparing of your room. Again, please accept my deepest apologies and... More

Jefferson, TX
1 review
5 of 5 stars Reviewed February 28, 2009

My husband and I come to New Orleans at least twice a year and we have stayed at the Astor 4 times. We will continually keep coming back to the Astor because of the wonderfully helpful staff, clean rooms, great room service and perfect location. Each time we have been, our rooms have been upgraded and once they gave us... More

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New York City, New York
2 reviews
4 of 5 stars Reviewed February 26, 2009

I stayed there for a week, Feb. 18th through the 24th of this yr (2009) and was overall satisfied with my time there. My hotel room was facing Canal Street where most of the parades could be seen. The view was fantastic and made it worth waking up in the morning to. The weather at the time was great, big... More

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brcaro, Director of Revenue at Crowne Plaza Hotel Astor-New Orleans, responded to this review

I apologize for the issues that you had obtaining a room service menu during your stay. The hotel has recently replaced all guest room directories as well as room service menus and I expect that you would not encounter this situation in the future. We appreciate your patience with the matter and look forward to having you again as our... More

Titusville, FL
2 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed February 26, 2009

First of all let me start with the positiives: - excellent location for Mardi Gras, there is a balcony on Canal st. (also on Bourbon st.) that most parades cross in front of, and it was open to guests most of the time - however it is part of their banquet facilities so when a party was there we couldn't... More

Was this review helpful? Yes 2
Houston, Texas
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed February 23, 2009

We just stayed the weekend at the Astor for Mardi Gras. The hotel made accomodations for a shuttle for parking since the streets were closed for the parade routes which was nice. We were upgraded to the executive level upon check-in (which was GREAT since there was a welcome package and free breakfast in the club room). Room was very... More

Was this review helpful? Yes 1
cincinnati
Contributor
13 reviews 13 reviews
16 helpful votes 16 helpful votes
2 of 5 stars Reviewed February 22, 2009

I am staying at the Astor right now during Mardi Gras. The rooms are okay, but the heat doesn't work and for some reason the water will completey shut off and turn turn back on while showering. Pretty annoying. I've called twice about the heat and both times I've been told it actually does work, but it takes awhile and... More

Was this review helpful? Yes 1
Cincinnati, Ohio
1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed February 22, 2009

This hotel has few amenities. The do not anything to do with the Priority Club. You may get the points but that is it. The heat in the room did not work. The restaurant Claims no association with the hotel. Would reccommend the Sheraton or Marriott.

Was this review helpful? Yes 2
Dallas, Tx
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 19, 2009

Arrived Fri 13th and checked in around noon. Great front desk service. They did have security wrist bands due to the crowds but was not a problem at all. You could not enter the hotel with out the bands but there was always mutiple people checking and never a wait. Just walked by and showed them your wrist band. I... More

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Hotel Summarization (Beta)

What travelers say

  • French quarter(51)
  • Bourbon street(45)
  • Very nice(28)
  • Great location(21)
  • Valet parking(15)
  • Front desk staff(10)
  • Mardi Gras(10)
  • Ear plugs(10)
  • Executive Lounge(8)
  • Room service(8)

Additional Information about Crowne Plaza Hotel Astor-New Orleans

Address: 739 Canal Street at Bourbon, New Orleans, LA 70130
Phone Number:
Location: United States > Louisiana > New Orleans > Central Business District
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Crowne Plaza Hotel Astor-New Orleans 4*
Reservation Options:
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Also Known As:
Astor Crowne Plaza
Crowne Plaza New Orleans

310 photos of this hotel

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Other (14)

Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style
#23 Luxury Hotel in New Orleans
Hotel Class
Official Description (provided by the hotel)
Come experience 'Southern Hospitality' at 'The Place to Meet' in New Orleans! The Astor Crowne Plaza Hotel-New Orleans is located at the gateway to the world-famous French Quarter at the corner of historic Bourbon and Canal streets. Our location is unsurpassed in 'The Big Easy' and is within walking distance to all the downtown attractions and world-renowned restaurants! Enjoy the perfect blend of old world charm infused with modern luxury and convenience! This non-smoking 693 room, 4-diamond New Orleans hotel will welcome you with our warm and friendly staff, 24-hour in-room dining service, concierge and business services, valet parking, bell services, out-door pool, and fitness center. The Astor Crowne Plaza Hotel-New Orleans is honored to host Dickie Brennan's newest restaurant, the Bourbon House, offering seafood entrees and classic New Orleans Creole Cuisine. As the locals say Laissez les Bon Temps Rouler - Let the Good Times Roll at the Astor Crowne Plaza Hotel in New Orleans! ... more   less 
Number of rooms
707

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