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All 153 New Orleans hotels

Crowne Plaza Hotel Astor-New Orleans

4.0 of 5 Hotel   |   739 Canal Street at Bourbon, New Orleans, LA 70130 (Central Business District)
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Crowne Plaza Hotel Astor-New Orleans
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Ranked #97 of 153 hotels in New Orleans
A recent review
4 of 5 stars Reviewed October 21, 2009
Yndira M Alexandria, VA
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1,553 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (348)
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There are newer reviews for Crowne Plaza Hotel Astor-New Orleans
See the most recent reviews
South Tampa & Gainesville, Florida
Senior Contributor
22 reviews 22 reviews
19 hotel reviews
42 helpful votes 42 helpful votes
2 of 5 stars Reviewed October 28, 2009

I recently stayed at the Crowne Plaza in New Orleans. I have normally had good luck at Crowne Plazas for having good quality for the money. I was not expecting the Ritz Carlton but the CP was purely a stop over for the night on a road trip. I was really disappointed and wish I would have spent a little... More

Was this review helpful? Yes
Astordz, Don Zimmer/Director of Marketing at Crowne Plaza Hotel Astor-New Orleans, responded to this review

Thank you for your comments regarding your recent stay. We are certainly dissappointed to learn of your experience. The hotel just recently completed an $11M renovation and our product and service scores have sky-rocketed since January 2009, which are derived from our guests surveys. It was unfortunate you did not experience our high level of commitment to the guest experience.... More

Alexandria, VA
Contributor
12 reviews 12 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed October 21, 2009

the hotel is beautiful, right around the corner from Bourbon street. a couple of bumps, there was a few items in the room (hair dryer, iron, telephone between beds) did not work. they replaced them all except the phone (another one is in the room) promptly. otherwise, it was a lovely experience, the staff was great, housekeepers were nice and... More

Was this review helpful? Yes 1
Astordz, Manager at Crowne Plaza Hotel Astor-New Orleans, responded to this review

Thank you for selecting the Astor as your home for your New Orleans Experience. We regret to hear of the challenges you mentioned, but delighted to hear they were addressed in a proper and timely manner. We appreciate your comments regarding our associates....we love being of service to all our guests. Please come back again real soon! More

Houston, Texas
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed October 19, 2009

The hotel is lovely, it has an old world charm when you walk in, service was top notch at the front desk and we were well taken care of as Priority members. I was using points for the stay and we got to have full use of the Club Lounge with Breakfast in the morning (french toast, oatmeal, breads, bagels,... More

Was this review helpful? Yes 2
Astordz, Director of Sales at Crowne Plaza Hotel Astor-New Orleans, responded to this review

Thank you taking the time to pen your thoughts on our hotel. We were delighted to hear you were pleased with our hotel and our outstanding staff. We will be adding flat screen TV's to our hotel beginning the 1st quarter on 2010. Please know we are concerned about your comments regarding our restaurant partner, the Bourbon House. We shall... More

arizona
1 review
1 of 5 stars Reviewed October 14, 2009

Unless you are in New Orleans to party hearty and stay up all nite, this not the hotel to stay in. Being so close to Burbon Street (there is an exit right on to Burbon from the hotel), it tends to attract college age/hearty partiers, who come back to the hotel very early morning, intoxicated and LOUD! Every nite starting... More

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nyc
Senior Contributor
27 reviews 27 reviews
10 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed October 4, 2009

The location was great near by bourbon street, the shopping plaza and the casino. The bell boys were extremely nice and helpful. Didn't have any problems with the AC. Was bothered that the covers over had a stain on it... Felt that they could have done a better job with the cleaning. Even the towels looked slightly yellowish. If I... More

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Fort Worth, TX
2 reviews
3 of 5 stars Reviewed October 2, 2009

I spent 3 nights for this stay. The downstairs is fairly nice looking, you get the impression that your room will be nice. The rooms are just average, no refrigerator, no microwave, the water pressure in the shower is up and down. You cannot cool the room to where you want it. The first night I had such a terrible... More

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tuffinuf
2 reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed September 23, 2009

We originally booked 3 nights, but stayed an extra night during the Southern Decadence Festival on Labor Day weekend. When we arrived, the bellhop was extremely helpfull with our bags. He made a friendly joke asking if we were moving in. After reserving the room I called the hotel to request a king bed. At the Check In Desk, I... More

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Corpus Christi, Texas
Senior Contributor
34 reviews 34 reviews
19 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed September 21, 2009

My husband and I stayed here Sept. 17-20, 2009. I thought it was a great hotel. Every single staff member I came into contact with was very polite and helpful. The location is awesome! Right at the edge of the French Quarter. It's within easy walking distance of everything in the quarter, as well as Harrah's and the river area.... More

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Houston, Texas
Top Contributor
117 reviews 117 reviews
92 hotel reviews
85 helpful votes 85 helpful votes
3 of 5 stars Reviewed September 9, 2009

I enjoyed my stay at this hotel: fine customer service, good complimentary breakfast for priority club members, reasonable rates, decent rooms. The location is good and within 20 min walk to anywhere in the French Quarter. Use the carpark by Premiumparking on Iberville St. for a $20/day rate. The only negative things are all very minor: the bathtub should be... More

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New Jersey
1 review
5 of 5 stars Reviewed August 19, 2009

I stayed at the Astor from June 27th - July 1st (4 nights) for a conference. The hotel was beautiful and extremely clean. Service was superb. Everything worked (AC, water, etc...) Room service was fairly priced. The location is priceless...you are literally on the corner of Bourbon and Canal Street. You cannot beat it!!! There is even an outdoor pool... More

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Hotel Summarization (Beta)

What travelers say

  • French quarter(51)
  • Bourbon street(45)
  • Very nice(28)
  • Great location(21)
  • Valet parking(15)
  • Front desk staff(10)
  • Mardi Gras(10)
  • Ear plugs(10)
  • Executive Lounge(8)
  • Room service(8)

Additional Information about Crowne Plaza Hotel Astor-New Orleans

Address: 739 Canal Street at Bourbon, New Orleans, LA 70130
Phone Number:
Location: United States > Louisiana > New Orleans > Central Business District
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Crowne Plaza Hotel Astor-New Orleans 4*
Reservation Options:
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Also Known As:
Astor Crowne Plaza
Crowne Plaza New Orleans

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style
#23 Luxury Hotel in New Orleans
Hotel Class
Official Description (provided by the hotel)
Come experience 'Southern Hospitality' at 'The Place to Meet' in New Orleans! The Astor Crowne Plaza Hotel-New Orleans is located at the gateway to the world-famous French Quarter at the corner of historic Bourbon and Canal streets. Our location is unsurpassed in 'The Big Easy' and is within walking distance to all the downtown attractions and world-renowned restaurants! Enjoy the perfect blend of old world charm infused with modern luxury and convenience! This non-smoking 693 room, 4-diamond New Orleans hotel will welcome you with our warm and friendly staff, 24-hour in-room dining service, concierge and business services, valet parking, bell services, out-door pool, and fitness center. The Astor Crowne Plaza Hotel-New Orleans is honored to host Dickie Brennan's newest restaurant, the Bourbon House, offering seafood entrees and classic New Orleans Creole Cuisine. As the locals say Laissez les Bon Temps Rouler - Let the Good Times Roll at the Astor Crowne Plaza Hotel in New Orleans! ... more   less 
Number of rooms
707

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