We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Crowne Plaza Hotel Astor-New Orleans

Hotel website
Hotel deals
739 Canal Street at Bourbon, New Orleans, LA 70130
Special Offer
Save 10-30%
Best prices for: 1 room 1 guest
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 5 more sites!
Crowne Plaza Hotel Astor-New Orleans
Professional photos View all
Browse nearby
Crowne Plaza Hotel Astor-New Orleans
Write a Review

2,131 reviews from our community

Traveler rating
    644
    653
    443
    230
    161
See reviews for
271
602
73
510
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (537)
Date | Rating
  • Chinese (Traditional) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
    (2131)
  • Mar-May only
    (669)
  • Jun-Aug only
    (474)
  • Sep-Nov only
    (478)
  • Dec-Feb only
    (510)
All months
There are newer reviews for Crowne Plaza Hotel Astor-New Orleans
See the most recent reviews
Contributor
12 reviews 12 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed November 19, 2012

First, you just can’t get a better location! Better yet, once inside you’ve also found an elegant respite from the wonderful chaos outside. My family and I have stayed at the Crowne Plaza-Astor three times previously and have always found it clean, vibrant and staffed by some of the nicest people we’ve encountered in New Orleans! This past weekend the... More 

Was this review helpful? Yes 1
Astordz, Director of Sales at Crowne Plaza Hotel Astor-New Orleans, responded to this review

THANK YOU! Can't ask for a nicer review than yours! We agree, our location is unsurpassed and pleased to read that you found the Astor an "elegant respite". I loved the way you put that! Please know your review will be shared with our entire team. We appreciate your coninued patronage and loyalty to the Astor. So when are you... More 

Ontario
Senior Contributor
33 reviews 33 reviews
10 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed November 17, 2012 via mobile

We flew in from Toronto, Canada and stayed at this hotel for 2 nights and all I can say is good things, the location is great right at the start of Bourbon street. Our room was at the back of the hotel and you could hear some of partying coming from Bourbon St at night but that's to be expected... More 

Was this review helpful? Yes 1
Astordz, Director of Sales at Crowne Plaza Hotel Astor-New Orleans, responded to this review

Thank you to our Canadian Patrons! We appreciate your kind review and your business. I was quite proud to read your comments regarding our team and service. We try hard and it is reviews such as yours that makes it all worth while...Thank you! We look forward to your return to New Orleans and to your new home away from... More 

London, United Kingdom
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed November 15, 2012

I have stayed in this hotel for 3 nights,i found it clean and the staff friendly, it has a great location and the service was very good... The rooms are spacious and clean and the food was so tasty. I will definitely come back.

Was this review helpful? Yes
Astordz, Director of Sales at Crowne Plaza Hotel Astor-New Orleans, responded to this review

Well thank you for your kind words! Delighted that we met your expectations and honored that you will be returning. More 

Rockport, Texas
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed November 14, 2012

We have stayed here for our company appreciation wknd get-away for the past 6+ years. The hotel staff has always made us feel very welcome and have been easy to work with in planning for our group. They are accommodating and the location is perfect for having fun in the French Quarter, gambling, etc. Rooms are comfortable, service good...we will... More 

Was this review helpful? Yes 1
Astordz, Director of Sales at Crowne Plaza Hotel Astor-New Orleans, responded to this review

I love to read reviews from our loyal guests! Delighted to hear of your 6th return visit to the Astor...your business and your review are like gold to us! Certainly one of the highest compliments you can give a hotel is to be one of our loyal guests! Thank you for your continued confidence in our hotel and your moral... More 

Bristol, Maine, United States
2 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed November 13, 2012

5 nights gives me a pretty good perspective. the worst of it was getting on the elevator alone, feeling a series of bumps and coming to rest between floors. Pushed the emergency button and the operator said she would call for help and then HUNG UP!!! seriously, didn't even stay on the line. I called back ten minutes later and... More 

Was this review helpful? Yes 2
Astordz, Director of Sales at Crowne Plaza Hotel Astor-New Orleans, responded to this review

Wow not what we like to read or hear. I am truly sorry for the issues and more importantly the elevator trauma. I am sure that was quite an ordeal and disappointed to hear of our lack of concern and the follow up regarding the same. I wish to apologize again and regret that we have probably lost you as... More 

Travelers are raving about these New Orleans hotels

metairie
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed November 12, 2012

This hotel was the biggest mistake I made in my wedding planning process. From the moment I walked in, I was treated as though I was doing THEM the favor by paying to stay in their hotel. There was a mix-up with my reservation, so they kept me waiting, wedding dress in arm, for ten minutes at the front desk... More 

Was this review helpful? Yes 2
Astordz, Director of Sales at Crowne Plaza Hotel Astor-New Orleans, responded to this review

Truly disappointed to read of your recent experience here at the Astor during your special weekend. Certainly not the memories we wanted to create for you for your wedding. I hope the billing issues have been corrected and if not please feel free to contact me. We are truly sorry for the expereince and wish to apologize for your stay.... More 

Montreal, Canada
Senior Contributor
21 reviews 21 reviews
13 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed November 12, 2012

We stayed at the Crowne Plaza for four nights to attend a conference. The location on Canal Street and Bourbon Street was convenient to the French Quarter and restaurants. The rooms had the amenities expected for the price. We had an issue with the heating and cooling system. Although it was was attended to right away, it broke down again... More 

Was this review helpful? Yes
Astordz, Director of Sales at Crowne Plaza Hotel Astor-New Orleans, responded to this review

Truly sorry regarding the challenges that occurred during your stay regarding our environmental services. Not an experience we want for any of our guests. We wish to apologize and thank you for sharing your comments. Your review will be a huge help in our contiunal strive for service excellence. Again, we are truly sorry we missed the boat regarding your... More 

pennsylvania
Top Contributor
60 reviews 60 reviews
18 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed November 11, 2012

Wow! the valet parking is a nightmare! everything else was great so if you can "cab it" you're good to go! very busy, "happening" hotel, lots of fun and central to everything! we got a great group/business rate, not sure how the other (AAA, corp) rates compare to the rest of the city. some rooms can be noisy if they're... More 

Was this review helpful? Yes 1
Astordz, Director of Sales at Crowne Plaza Hotel Astor-New Orleans, responded to this review

Well, I read your review with mixed emotions. It seems like you enjoyed your stay but our valet service obviously put a damper on your entire experience. Truly sorry to hear this and wish to apologize for what I assume was a long wait for your car. Our valet team is quite challenged during high demand times due to our... More 

Stone Mountain, Georgia
Contributor
14 reviews 14 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed November 10, 2012

Convention business trip to the Big Easy for a few days. Had the pleasure of staying at the Astor Crowne Plaza French Quarter on Bourbon St. The hotel has a lot of history and also luxury. From the moment I entered the lobby to my room I felt a sense of comfort and relaxation. While the nightlife on Bourbon St.... More 

Was this review helpful? Yes 1
Astordz, Director of Sales at Crowne Plaza Hotel Astor-New Orleans, responded to this review

Now we are back on track...THANK YOU for the wonderful review! How kind of you to share your experience with us. The Red Fish Grill is truly great and yes the Krystal Burger is great for late night snacks after a long night of partying. Delighted to read that location fit your needs and we agree...our location is the best... More 

Miami, FL
Senior Contributor
25 reviews 25 reviews
13 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed November 8, 2012

The Astor Crowne Plaza has the perfect location. The hotel faces Canal Street, and there is an access door to Bourbon Street, which makes getting in and out of the hotel quickly very convenient. There are many attractions within walking distance (great shops and restaurants nearby), and even the attractions off the beaten path are worth traveling by foot. The... More 

Was this review helpful? Yes 1
Astordz, Director of Sales at Crowne Plaza Hotel Astor-New Orleans, responded to this review

Thank you for your "EXCELLENT REVIEW"! We truly appreciate your comments and they will be a tremendous boost to our team's moral in our continual strive for service excellence. Hope to see you back at the Astor the next time you are visiting New Orleans. We would love to keep you as a loyal fan! More 

Hotel Review Summarization

What travelers say

  • French quarter(44)
  • Bourbon street(30)
  • Very nice(25)
  • Great location(14)
  • Valet parking(13)
  • Front desk staff(8)
  • Ear plugs(7)
  • Room service(6)
  • Would definitely stay(5)
  • Next morning(5)
Questions? Get answers from hotel staff and past guests. Ask a question

771 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (412)
Viewed
Hotel & grounds (73)
Viewed
View from room (25)
Viewed
Room/suite (106)
Viewed
Bathroom (46)
Viewed
Dining (10)
Viewed
Business center/function rooms (1)
Viewed
Pool/beach area (7)
Viewed
Other (144)

Expert photos: Taken by TripAdvisor travel experts

Viewed
All expert photos (287)
Viewed
Amenities (24)
Viewed
Junior Suite (39)
Viewed
Pool (19)
Viewed
Presidential Suite (46)
Viewed
Restaurants and Bars (12)
Viewed
Standard Double Queen Room (25)
Viewed
Standard King Room (28)
Viewed
The Hotel (94)

Management photos: Courtesy of the property manager

Viewed
All management photos (72)
Viewed
Pool/beach area (2)
Viewed
Hotel & grounds (29)
Viewed
Room/suite (18)
Viewed
Business center/function rooms (3)
Viewed
Dining (6)
Viewed
View from room (3)
Viewed
Other (11)
Check In Check Out
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities