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Crowne Plaza Hotel Astor-New Orleans

4.0 of 5 739 Canal Street at Bourbon, New Orleans, LA 70130
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#98 of 153 Hotels in New Orleans
1,656 Reviews 3.5 of 5 stars
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Crowne Plaza Hotel Astor-New Orleans
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Crowne Plaza Hotel Astor-New Orleans
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1,656 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Crowne Plaza Hotel Astor-New Orleans
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Galveston
Top Contributor
55 reviews 55 reviews
9 hotel reviews
61 helpful votes 61 helpful votes
5 of 5 stars Reviewed June 16, 2011

As a frequent visitor to NOLA, this is one of several places we've stayed. However, this is the one the gets most of our repeat business. As others have mentioned, the location is ideal for the typical holiday traveler who wants to walk around the French Quarter. This is a full service hotel with a nice bar, adjacent restaurant, business... More

Was this review helpful? Yes 1
Astordz, Director of Sales at Crowne Plaza Hotel Astor-New Orleans, responded to this review

What a nice review....thank you! We were delighted to hear that you are one of our repeat guests. Being a repeat, loyal customer is the biggest compliment you can give our hotel. You are the perfect guest. You obviously appreciate our grand location and know that noise from Bourbon St can be an issue at times and what's really cool...you... More

St Augustine Beach, FL
Senior Contributor
35 reviews 35 reviews
15 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed June 15, 2011

Hotel was in the perfect location on the corner of Canal and Bourbon St. in New Orleans. Rooms were spacious, clean and we had a great view down Bourbon St. and of the River. This hotel is right on the corner of Bourbon St and can be loud and smelly once outside the doors, but inside it is very nice.... More

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Astordz, Director of Sales at Crowne Plaza Hotel Astor-New Orleans, responded to this review

Thanks for the review and yes, we agree the hotel's location is one of the best. We are delighted to hear we met your expectations and we hope to see you back in New Orleans real soon! More

Aurora, CO
Contributor
12 reviews 12 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed June 13, 2011

We visited New Orleans to attend the NCAA ' Sweet 16' basketball games. Let me say that the location of this hotel is the best. Located at the corner of Canal and Bourbon Street, it offers instant access to the French Quarter and all the fun and uniqueness it has to offer. We enjoyed the proximity to the Quarter and... More

Was this review helpful? Yes 1
Astordz, Director of Sales at Crowne Plaza Hotel Astor-New Orleans, responded to this review

Thank you for the detailed review. You obviously touched most of the hotel's services. Delighted to hear you found them acceptable and friendly. The Astor is the most centrally located hotel in the city and as you experienced. I have to agree with you on the Mc Donald's comment...absolutely the worst! Any expereince there, really helps me to appreciate and... More

Knoxville
Contributor
12 reviews 12 reviews
12 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed June 13, 2011

Was booked at this Hotel for a business trip adoring the days before Easter. It is located at the corner if Canal and Bourbon streets right in the middle of all of the action. The valet parking was. A little tricky, since one has to pull up in from of the hotel on busy Bourbon street and parallel park. Check... More

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Astordz, Director of Sales at Crowne Plaza Hotel Astor-New Orleans, responded to this review

Thank you for your review. We appreciate you sharing your thoughts on the hotel. I was a little surprised to read that you found the room a little out-dated seeing us the hotel was freshly renovated. Certainly glad to hear you enjoyed the location and you are correct the Astor is "Right in the middle of all the action". Hope... More

Alexandria, Louisiana
Reviewer
5 reviews 5 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed June 11, 2011

This hotel is on the corner of Canal Street and Bourbon Street [faces Canal Street]. Though Bourbon Street is on the corner, the hotel is not directly near the partying and loud noise so as to not be kid friendly. However, with regards to adults, it is a close enough walk to the happenings, restaurants and such on Bourbon Street... More

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Astordz, Director of Sales at Crowne Plaza Hotel Astor-New Orleans, responded to this review

Thank you for the great review. Yes, the location of the Astor is truly unsurpassed in the city. We were delighted to hear that enjoyed the hotel and the city. Best of all you will be coming back soon. Thank you for your continued confidence and patronage of our hotel. More

Fort Worth, Texas
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 10, 2011

We stayed at the Astor for a girl's weekend get away. The hotel is in the perfect location. Both entrances led to different parts of the French Quarter. Which was nice because we could avoid Bourbon Street if we wanted to avoid the crowds. Our room was on the 9th floor on the Bourbon Street side and we had no... More

Was this review helpful? Yes 1
Astordz, Director of Sales at Crowne Plaza Hotel Astor-New Orleans, responded to this review

Thank you for selecting the Astor for your recent "girl's weekend"! We were honored you and your lady friends opted for the Astor for this special occasion. Always delighted to hear when we have met our guests' expectations. Thank you for taking the time to pen your thoughts on the Astor. We hope you and your friends will be returning... More

Leicester, Massachusetts
Reviewer
5 reviews 5 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed June 9, 2011

Stayed here over Memorial Day weekend 2011 (5/25-5/29). Down for a wedding with friends. Booked on bookit.com and got a great rate. Hotel is in the PERFECT location. On the corner of Canal and Bourbon, you are right in the heart of the action. Decatur is like 2 blocks away, so a quick stroll into the French Quarter. Streetcar stop... More

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Astordz, Director of Sales at Crowne Plaza Hotel Astor-New Orleans, responded to this review

We agree, our location is "PERFECT" as you put it....thanks for recognizing that....and you are right....why bring a car. The Astor puts you right in the middle of all that is New Orleans! A special thanks for your comments regarding our rooms and our team...your review makes me quite proud! Most importantly...you will be returning which is the best compliment... More

Vaughan, Canada
Reviewer
4 reviews 4 reviews
4 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed June 8, 2011

Stayed here for my wife's birthday March 2011. The hotel was booked with points and there was no issues in checking in. The hotel itself is in an amazing location. Right beside on of the main streetcars as well as step (yes, steps) from bourbon street but just far enough for you not to get all the noise. Great when... More

Was this review helpful? Yes 3
Astordz, Director of Sales at Crowne Plaza Hotel Astor-New Orleans, responded to this review

"Amazing location" and "amazing staff"....now that's what we like to hear! Thank you for your kind review. We were delighted to hear you enjoyed your stay. We apologize for having to call housekeeping regarding your room. We agree 4:30pm is a bit late for your room not to have been handled, however we appreciate your understanding in this regard. Please... More

Canada
Top Contributor
156 reviews 156 reviews
46 hotel reviews
72 helpful votes 72 helpful votes
4 of 5 stars Reviewed June 8, 2011

Location is great, rooms were small, value ok, staff very friendly and always helpful. We loved our stay here!!!!!!! Only negative = we were told WIFI was free however it was only free if used in the lobby. WIFI in the room was $9.99/night. The business centre in the lobby has three high speed computers you can use for free.... More

Was this review helpful? Yes
Astordz, Director of Sales at Crowne Plaza Hotel Astor-New Orleans, responded to this review

"Very Friendly Staff"....thank you for this wonderful comment and review. We were delighted to learn you loved your stay! We do apologize about the miscommunication on the in-room internet, but you are right the hotel does offer free wifi in the lobby and the business center. Thank you again for taking the time to pen your thoughts on the hotel... More

Conroe , Texas
2 reviews
5 of 5 stars Reviewed June 7, 2011

We loved the Astor Crowne Plaza.The lobby is very large with chandeliers and a marble floor....very pretty. Our room was large and very nice.The beds were great.The only downside is that the pool is very small which disappointed the kids. There are many great restaurants within a block or 2.(Mr B's Bistro, Acme Oyster House, Deanie"s) and a nice walk... More

Was this review helpful? Yes
Astordz, Director of Sales at Crowne Plaza Hotel Astor-New Orleans, responded to this review

We love you too!! Please send my apologies to the kids regarding the pool size. We call our pool area...our pond over-looking Bourbon Street. In comparison to most hotel's pools in the city...ours is similar in size, but never the less a noteworthy comment that I will pass on to ownership. Thank you for your great review and we hope... More

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Hotel Summarization (Beta)

What travelers say

  • French quarter(51)
  • Bourbon street(45)
  • Very nice(28)
  • Great location(21)
  • Valet parking(15)
  • Front desk staff(10)
  • Mardi Gras(10)
  • Ear plugs(10)
  • Executive Lounge(8)
  • Room service(8)

Additional Information about Crowne Plaza Hotel Astor-New Orleans

Address: 739 Canal Street at Bourbon, New Orleans, LA 70130
Phone Number:
Location: United States > Louisiana > New Orleans > Central Business District
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Crowne Plaza Hotel Astor-New Orleans 4*
Number of rooms: 707
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Also Known As:
Astor Crowne Plaza
Crowne Plaza New Orleans

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