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All 153 New Orleans hotels

Crowne Plaza Hotel Astor-New Orleans

4.0 of 5 Hotel   |   739 Canal Street at Bourbon, New Orleans, LA 70130 (Central Business District)
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Crowne Plaza Hotel Astor-New Orleans
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Ranked #97 of 153 hotels in New Orleans
A recent review
4 of 5 stars Reviewed March 22, 2011
MaiRom Dallas
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1,604 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (360)
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There are newer reviews for Crowne Plaza Hotel Astor-New Orleans
See the most recent reviews
Dallas
Contributor
11 reviews 11 reviews
8 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed March 22, 2011

It is located at the entrance of the French Quarter at the Corner of Bourbon and Canal Street. It is close enough to the French Quarter without all the noise. We got a room on the 9th floor so noise wasn't a factor for us. Every night during our stay, there was a group of musicians playing Jazz/Blues music on... More

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Cedarburg, Wisconsin
Top Contributor
54 reviews 54 reviews
12 hotel reviews
60 helpful votes 60 helpful votes
4 of 5 stars Reviewed March 21, 2011

I just returned from a 4 night, 5 day business trip to New Orleans, and stayed at the Astor due to it's close proximity to the conference location. I booked the room through an online site, and believe I paid $99 per night for what was advertised as a "totally renovated, 4 star hotel." Now, for paying $99 per night,... More

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Baton Rouge, Louisiana
1 review
5 of 5 stars Reviewed March 21, 2011

I was very pleased with this Hotel. The accommodations where very nice. The location is the best in the city and everyone working there were nice and friendly.

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Astordz, Director of Sales at Crowne Plaza Hotel Astor-New Orleans, responded to this review

Thank you...we are pleased that you were pleased! We are always delighted to hear that our guests enjoyed their visit. We agree our location is the best in the city and we look forward to your next visit. Your review will be shared with our entire team and again, thank you for taking the time to write. More

Milton Keynes
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed March 20, 2011

Stayed for one night - Lundi Gras at this fab hotel. I was so excited when we checked in and were told we woud have access to the Balconies for the parades! Went with my partner and 2 friends that live on the Northshore - we all loved the hotel just sorry that we hadn't booked for 2 nights. The... More

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Astordz, Director of Sales at Crowne Plaza Hotel Astor-New Orleans, responded to this review

WOW, what a great review! Thank you...we do have a great location when it comes to Mardi Gras or in fact...anytime of the year! You made mention of our General Manager, Peter Ambros, he is our leader and as you can see enjoys his job and his guests. I was delighted to learn that Mr Ambros was able to make... More

Reviewer
3 reviews 3 reviews
3 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed March 18, 2011

We could have not asked for a better stay than the Astor. The front desk staff was very friendly and provided a warm welcome. The rooms were very clean except the area behind the television. Water pressure was ok but needs improvement. Thanks everyone at the hotel for making our spring break vacation special.

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Astordz, Director of Sales at Crowne Plaza Hotel Astor-New Orleans, responded to this review

Thank you for the nice review. Please know we appreciate you taking the time to pen your thoughts on our hotel. I will share your thoughts with our Executive Housekeeper as well as our Director of Engineering. We hope to see you back as our guest in the near future. More

1 review
4 of 5 stars Reviewed March 17, 2011 via mobile

My husband and I stayed at this hotel for Mardi Gras 2011. If I had only one word to descibe this hotel it would be location. Right on the corner of Bourbon and Canal we couldn't have asked for better! Check in was quick and easy. We were pleasantly surprised to be offered a twin queen room although we had... More

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Astordz, Director of Sales at Crowne Plaza Hotel Astor-New Orleans, responded to this review

It sounds like you did let the good times roll...good for you!! Thank you for the wonderful review. We were delighted to hear that our guest accomodations exceeded your expectations...they are quite spacious. As far as the TV...we have replaced 60% of the hotel with flat screens and the balance will be completed by mid April. We can't wait for... More

Austin, TX
Senior Contributor
37 reviews 37 reviews
22 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed March 16, 2011

I will never stay at this hotel again. The location of it is great if you want to be right by Bourbon Street. And although it's an old hotel, it has been renovated and is in pretty good shape inside. The thing that will never take me back to the hotel though is the valet service. YES, it's really that... More

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Astordz, Director of Sales at Crowne Plaza Hotel Astor-New Orleans, responded to this review

First, thank you for the detailed review. Because you have taken the time to detail your experience, I will respond in detailed matter as well. Please know the below is not an excuse but is provided to assist you in understanding the challenge that we have in peak valet times. It sounds like you enjoyed the hotel but our valet... More

Tolland
1 review
5 of 5 stars Reviewed March 12, 2011

My husband and I spent Mardi Gras week at the Crowne Plaza. Even though the city was in the whirlwind of Mardi Gras once inside our hotel all of the feverish activity flowing around us seemed to stop and we experienced calm and courtesy from the staff. Our room was freshened every day with plush towels and crisp white sheets.... More

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Astordz, Director of Sales at Crowne Plaza Hotel Astor-New Orleans, responded to this review

I love the title that you used for your review! That is a phrase I use quite often when describing our team. I always knew that our team displayed true genuine hospitality...so it is especially nice to hear it from one of our guests. We hope you enjoyed Mardi Gras and pleased to hear you found the Astor a quiet... More

Louisville, Kentucky
1 review
5 of 5 stars Reviewed March 11, 2011

My friends and I had the most enjoyable experience this Mardi Gras. Our stay at the Astor was awesome. The location is perfect. Located on Bourbon & Canal. You can easily access all the bars, restaurants and the perfect place to catch the parades. The staff and cleanliness at the hotel were all spot on. They think of everything, so... More

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Astordz, Director of Sales at Crowne Plaza Hotel Astor-New Orleans, responded to this review

We think you are awesome! Thanks for the fantastic review. We are glad you enjoyed our location...it truly is the best that New Orleans has to offer. Our team will be delighted to hear that the Astor will be your home away from home when your travels bring you back to New Orleans. Again, thank you for taking the time... More

1 review
5 of 5 stars Reviewed March 11, 2011

Stayed here a few times over the years. The location is great from things on Canal ( few blocks from Casino). And out the side door your on Bourbon Street. Always are impressed with the service and cleanliness. But being their this year during Mardi Gras makes you appreciate the hotel, friendly staff and all it offers. From quick check... More

Was this review helpful? Yes
Astordz, Director of Sales at Crowne Plaza Hotel Astor-New Orleans, responded to this review

We love repeat guests! Thank you for the perfect review. We were delighted to hear that our team met your expectations once again. Mardi Gras is a unique time for the staff and I was pleased to learn that our team's hospitality was there to make your stay yet again an enjoyable experience. We look forward to your return to... More

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Hotel Summarization (Beta)

What travelers say

  • French quarter(51)
  • Bourbon street(45)
  • Very nice(28)
  • Great location(21)
  • Valet parking(15)
  • Front desk staff(10)
  • Ear plugs(10)
  • Mardi Gras(10)
  • Executive Lounge(8)
  • Room service(8)

Additional Information about Crowne Plaza Hotel Astor-New Orleans

Address: 739 Canal Street at Bourbon, New Orleans, LA 70130
Phone Number:
Location: United States > Louisiana > New Orleans > Central Business District
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Crowne Plaza Hotel Astor-New Orleans 4*
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Also Known As:
Astor Crowne Plaza
Crowne Plaza New Orleans

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style
#23 Luxury Hotel in New Orleans
Hotel Class
Official Description (provided by the hotel)
Come experience 'Southern Hospitality' at 'The Place to Meet' in New Orleans! The Astor Crowne Plaza Hotel-New Orleans is located at the gateway to the world-famous French Quarter at the corner of historic Bourbon and Canal streets. Our location is unsurpassed in 'The Big Easy' and is within walking distance to all the downtown attractions and world-renowned restaurants! Enjoy the perfect blend of old world charm infused with modern luxury and convenience! This non-smoking 693 room, 4-diamond New Orleans hotel will welcome you with our warm and friendly staff, 24-hour in-room dining service, concierge and business services, valet parking, bell services, out-door pool, and fitness center. The Astor Crowne Plaza Hotel-New Orleans is honored to host Dickie Brennan's newest restaurant, the Bourbon House, offering seafood entrees and classic New Orleans Creole Cuisine. As the locals say Laissez les Bon Temps Rouler - Let the Good Times Roll at the Astor Crowne Plaza Hotel in New Orleans! ... more   less 
Number of rooms
707

Questions & Answers

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Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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