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All 153 New Orleans hotels

Crowne Plaza Hotel Astor-New Orleans

4.0 of 5 Hotel   |   739 Canal Street at Bourbon, New Orleans, LA 70130 (Central Business District)
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Crowne Plaza Hotel Astor-New Orleans
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Ranked #97 of 153 hotels in New Orleans
A recent review
4 of 5 stars Reviewed October 24, 2010
Midwesterner007 Midwesterner007
  • Reviews (1,525)
  • Photos (310)
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  • Room tips (340)
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1,525 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (340)
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There are newer reviews for Crowne Plaza Hotel Astor-New Orleans
See the most recent reviews
Lafayette, Louisiana
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed October 25, 2010

I came down from Lafayette to spend time with fellow friends whom flew down from Cleveland to watch the Browns play the Saints. A room was reserved at this "Lavish" establishment. On arrive everything seemed up to pare. But what happened on our arrival back to the hotel late that same night was APPALLING to say the least. First let... More

Was this review helpful? Yes 1
Astordz, Director of Sales at Crowne Plaza Hotel Astor-New Orleans, responded to this review

Well, not sure how to respond to this review except to offer our sincere apology for your personal embarrassment. Because of our location, our security staff has to be aggressive in regards to our guests' safety. Obviously a grave mistake in identity and we truly regret the occurance. We will be reviewing our procedures with our security team regarding any... More

Midwesterner007
Top Contributor
166 reviews 166 reviews
46 hotel reviews
101 helpful votes 101 helpful votes
4 of 5 stars Reviewed October 24, 2010

Got this hotel as the "mystery hotel" through book-it. We took a chance as this property is right on the corner of Bourbon and Canal. It was in a great location convenient to the French Quarter (casino, river front, French Market, shopping) and absolutely lovely. The lobby and restaurant looked amazing! Our friends staying at other hotels said they wished... More

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New York City, New York
Top Contributor
67 reviews 67 reviews
53 hotel reviews
61 helpful votes 61 helpful votes
2 of 5 stars Reviewed October 17, 2010

I am here at te hotel as I write this. This is my first review on this site although I have benefited greatly from other reviews. The Hotel is clean and in an excellent location but otherwise greatly disappointing for a higher end hotel. I had pre-booked over the phone and requested a King Size bed and even went to... More

Was this review helpful? Yes 1
Orangeburg, South Carolina
1 review
4 of 5 stars Reviewed October 12, 2010

Stayed at the Crown Plaza on Oct 7th thru Oct 10th. Rooms clean and the maid service was great. Can walk out of the side door and be on Borbon St. The only thing negitive is the loud noise on Borbon St around midnight. Paid the $30 per day valet parking fee to keep from parking myself. Everyone very friendly... More

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Astordz, Director of Sales at Crowne Plaza Hotel Astor-New Orleans, responded to this review

Thank you for taking the time to pen your thoughts on our hotel. We were pleased to here you enjoyed your visit to New Orleans and the Astor. Thank you for your review and we look forward to a return visit real soon. More

arkansas
Contributor
16 reviews 16 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed October 11, 2010

Got this motel as the mystery motel thru book-it...that's right I said book-it, and to my knowledge I was not treated any different then a customer that booked a room directly with the motel. I was treated very well. I had dreamed of staying in this motel, so I was thrilled to peices that this was the motel that book... More

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Calgary, Canada
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed October 11, 2010

The Hotel is located on a super busy and loud street. I was a little worried we would not get ANY SLEEP but our room was lovely had super high ceiling and we were surprised by how quiet it was. The beds were incredibly comfortable. I wish I was There now.

Was this review helpful? Yes
Astordz, Director of Sales at Crowne Plaza Hotel Astor-New Orleans, responded to this review

Wow, what a nice review! I love reading reviews such as yours. Always delighted to hear when our team meets our guest's expectations. It sounds like your room was in the historic wing of the Astor; these rooms are truly lovely and epitomize the old world charm of New Orleans with high ceilings and original masonry through out the wing.... More

Cypress, Texas
Senior Contributor
37 reviews 37 reviews
33 hotel reviews
35 helpful votes 35 helpful votes
3 of 5 stars Reviewed October 10, 2010

the hotel reminds me of the old-world type European hotels i usually stay in when traveling overseas. the lobby is small and it seemed the staff was ill-appointed to accommodate the medium-sized party that was checking in. BEYOND SLOW! the room was not very clean, but i managed to deal w/that.i carry my own spray bottle of Lysol and after... More

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Astordz, Director of Sales at Crowne Plaza Hotel Astor-New Orleans, responded to this review

Delighted to hear you enjoyed New Orleans! We were disappointed to hear your comments regarding our front desk. They are normally a super team. We apologize for not meeting your expectations during your visit to New Orleans. Rest assured your comments will be shared with our Front Office Manager. Thank you for taking the time to pen your thoughts on... More

West Virginia
Contributor
12 reviews 12 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed October 4, 2010

Stayed for meetings last week of September 2010 with the wife who didn't have meetings. Pretty much kept up with the Crown Plaza standard compared to other Crowns i've stayed at. Impressive decor in lobby (although smaller than most) and above average rooms although nothing spectacular. For convenience sake the location is great to step right outside into the action... More

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Astordz, Director of Sales at Crowne Plaza Hotel Astor-New Orleans, responded to this review

Thanks for your nice review and glad to hear you enjoyed your stay. The Astor truly does have a great location, beautifully appointed rooms and as you experienced...affordable rates. We appreciate your comments and the time you took to pen your thoughts. Your review will be shared with our team. Hope to see you back real soon! More

Kerens,Texas
Top Contributor
99 reviews 99 reviews
36 hotel reviews
79 helpful votes 79 helpful votes
4 of 5 stars Reviewed September 26, 2010

I mainly picked this hotel because I could get a one-night Friday stay for a good price. We like staying in the French Quarter but due to several big events were having problems finding something reasonable. Booked through the hotel's website and used my Priority Club card for a $98 rate. My biggest concern, after reading other reviews, was the... More

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Astordz, Director of Sales at Crowne Plaza Hotel Astor-New Orleans, responded to this review

Thanks for the great review...I love reading a review where the hotel and staff exceeds our gruests' expectations. The Astor Crowne Plaza truly is a great find, at a great price and with a great location. We look forward to your return to New Orleans and the Astor Crowne Plaza. Please know your fantastic comments will be shared with our... More

Washington DC, District of Columbia
Senior Contributor
21 reviews 21 reviews
15 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed September 20, 2010

I stayed for about 7 days. I loved the food at the hotel. The location was within walking distance to my conference and lots of great sights. However, I couldn't get any sleep with the aid of some OTCs! They give you a little bag with an eye cover, jasmine spray and ear plugs. I should've known they would being... More

Was this review helpful? Yes
Astordz, Director of Sales at Crowne Plaza Hotel Astor-New Orleans, responded to this review

Thank you for the review. We agree with your comment on our location...we think it is the best that New Orleans has to offer! I was especially delighted to hear you enjoyed the hotel and staff. Sorry about the sleep challenges but do come back and see us real soon! More

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Hotel Summarization (Beta)

What travelers say

  • French quarter(51)
  • Bourbon street(45)
  • Very nice(28)
  • Great location(21)
  • Valet parking(15)
  • Front desk staff(10)
  • Ear plugs(10)
  • Mardi Gras(10)
  • Executive Lounge(8)
  • Room service(8)

Additional Information about Crowne Plaza Hotel Astor-New Orleans

Address: 739 Canal Street at Bourbon, New Orleans, LA 70130
Phone Number:
Location: United States > Louisiana > New Orleans > Central Business District
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Crowne Plaza Hotel Astor-New Orleans 4*
Reservation Options:
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Also Known As:
Astor Crowne Plaza
Crowne Plaza New Orleans

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style
#23 Luxury Hotel in New Orleans
Hotel Class
Official Description (provided by the hotel)
Come experience 'Southern Hospitality' at 'The Place to Meet' in New Orleans! The Astor Crowne Plaza Hotel-New Orleans is located at the gateway to the world-famous French Quarter at the corner of historic Bourbon and Canal streets. Our location is unsurpassed in 'The Big Easy' and is within walking distance to all the downtown attractions and world-renowned restaurants! Enjoy the perfect blend of old world charm infused with modern luxury and convenience! This non-smoking 693 room, 4-diamond New Orleans hotel will welcome you with our warm and friendly staff, 24-hour in-room dining service, concierge and business services, valet parking, bell services, out-door pool, and fitness center. The Astor Crowne Plaza Hotel-New Orleans is honored to host Dickie Brennan's newest restaurant, the Bourbon House, offering seafood entrees and classic New Orleans Creole Cuisine. As the locals say Laissez les Bon Temps Rouler - Let the Good Times Roll at the Astor Crowne Plaza Hotel in New Orleans! ... more   less 
Number of rooms
707

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