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Crowne Plaza Hotel Astor-New Orleans

4.0 of 5 739 Canal Street at Bourbon, New Orleans, LA 70130
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Crowne Plaza Hotel Astor-New Orleans
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Crowne Plaza Hotel Astor-New Orleans
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1,696 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Crowne Plaza Hotel Astor-New Orleans
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Omaha, Nebraska
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed November 1, 2011

Very clean, nice and comfortable room. Hotel staff was very friendly and helpful. Great view of Bourbon Street from the 13th floor. Food was awesome. Our meeting rooms were also very comfortable. Had a little difficulty with VPN connection, but internet access was OK. Shopping and entertainment was very close to hotel and feel that accessibility is a well worth... More

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Astordz, Director of Sales at Crowne Plaza Hotel Astor-New Orleans, responded to this review

Wow, nice review...Thank You! We are always delighted to hear that we have met our guest's expectation. So please don't wait for your next conference to come back...join us for festival season in the Spring. We have some great sounds, great food and loads of fun for you in the Quarter! More

Winnipeg, Canada
2 reviews
5 of 5 stars Reviewed November 1, 2011

I need a firm Matress and after contacting thefron desk, they showed up with extra topping and made it right for me. The location is fablous trolley cas in verry direction, the garden district and audobon park,inserturaium the aquarium, the french market. Get a Beiienette right on Burbon st and Canal the excirement was right outside the door, but when... More

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Astordz, Director of Sales at Crowne Plaza Hotel Astor-New Orleans, responded to this review

OK...you gave me goose bumps! Thank you for the truly wonderful review. We are always excited to hear when our guests have enjoyed the hotel as well as our team. It means we are doing things right. Again, thank you for your review and the acknowledgement of our services! More

Bloomington, IL
Senior Contributor
26 reviews 26 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed October 31, 2011

Loved this hotel on Canal Street. Very near Bourbon Street. Bourbon Street Oyster Bar and Acme Oyster House very close. And some great food at GW Fins. But coming into the Atrium, you know you're in excellence. Treated us like kings and queens. Great spacious room, excellent friendly staff, free breakfast (Priority Club) and Manager's Happy Hour. Just loved our... More

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Astordz, Director of Sales at Crowne Plaza Hotel Astor-New Orleans, responded to this review

OK...reviews just don't get any better than yours...THANK YOU! It sounds like your experience was wonderful, which is our goal for all of our guests. We hit the mark with you and a special thanks for sharing it with our readers. And best of all...you will be coming back!! We look forward to a repeat performance. More

Philadelphia
Contributor
15 reviews 15 reviews
11 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed October 30, 2011

The Crowne Plaza Hotel is conveniently located on the edge of the French Quarter at Bourbon & Canal Streets. This location places the hotel within easy walking distance of some of the best restaurants and attractions in New Orleans. That said, be sure to ask for a room on a higher floor not facing onto either Bourbon or Canal Streets.... More

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Astordz, Director of Sales at Crowne Plaza Hotel Astor-New Orleans, responded to this review

The first two lines of your review sound like our brochure...couldn't have put it any better myself! Was certainly disappointed to hear your comments regarding the hotel's conference cuisine. We truly have a wonderful chef and we always receive excellent reviews regarding his culinary talents. I was glad that you did not let this bother you and that you still... More

Phoenix, Arizona
2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed October 30, 2011

The staff was great, the room was super, however I was very disappointed with the noise every night right under our window. We were on the 12th floor, and according to the staff, this was the quite zone. The 3 tubas, an array of drums, and god knows what else, parked right under our quite zone room all night. I... More

Was this review helpful? Yes 1
Astordz, Director of Sales at Crowne Plaza Hotel Astor-New Orleans, responded to this review

Thank you for your review. I was delighted to read the hotel met your expectations with the exception of the band from Bourbon Street. Unfortunately your stay was over the Halloween Weekend which is quite a noisy time for the Quarter. Normally street noise cannot be heard above the 5th floor, but on high demand weekends it is noticeable. Again,... More

Staten Island, New York
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed October 28, 2011

Nice hotel, the suite we stayed in was comfortable and clean. If sleep is a priority do not stay in rooms overlooking Bourbon Street. Even with ear plugs, the sound of the brass band playing till 4:AM penetrated and made for a restless night.

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Astordz, Director of Sales at Crowne Plaza Hotel Astor-New Orleans, responded to this review

Thank you for taking the time to pen your thoughts on the Astor. We regret the street bands kept you up at night. We are trying to work on this with the city because it is really challenging our guests sleep on busy French Quarter weekends. We hope you will consider the Astor on your next visit to the Big... More

Dalton, Georgia
Senior Contributor
26 reviews 26 reviews
6 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed October 28, 2011

I have visited New Orleans regularly for about 20 years and this hotel stands out as having all I need. It is right on the edge of the French Quarter, so it is perfectly located for sightseeing and music in and around the Quarter. It is across the street from a street car stop, so getting uptown is easy. It... More

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Astordz, Director of Sales at Crowne Plaza Hotel Astor-New Orleans, responded to this review

Thank you for such a nice review. We are honored to have met your expectations and we hope you will come back to the Astor on your next visit to New Orleans. We would love to make you a life long fan of the hotel! More

Lakeland, Florida
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed October 27, 2011

Crowne Plaza Hotel Astor-New Orleans is an excellent hotel. I booked the hotel last year for our club that sponsored a trip to New Orleans Thanksgiving Weekend for the Bayou Classic. We have been doing this trip for 10+ years & the Crowne Plaza Hotel is by far the best we have stayed in. The rooms were neat & clean... More

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Astordz, Director of Sales at Crowne Plaza Hotel Astor-New Orleans, responded to this review

Well reviews just don't get much better than yours....THANK YOU!!! When I read a review such as yours, it really makes my day and when I share it with our team, they too will be proud. It is our team that makes the difference and we are honored that you will be joining us again for Bayou Classic. Thank you... More

San Francisco, California
Top Contributor
114 reviews 114 reviews
106 hotel reviews
138 helpful votes 138 helpful votes
4 of 5 stars Reviewed October 25, 2011

We stayed at the Astor Crowne Plaza for four nights recently. If we weren’t in New Orleans for a business function, I would have preferred to stay somewhere more charming, but the Astor was a solid business hotel. The bed was very comfortable but was really high off the ground so someone with mobility issues might have a problem. There... More

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Astordz, Director of Sales at Crowne Plaza Hotel Astor-New Orleans, responded to this review

Well, I guess we did OK with your stay. While we are grateful however we like to hear that your experience was exceptional. I regret that we did not meet all of your expectations. We hope you will give us another opportunity to hopefully blow your socks off next time! We thank you for your review and we hope to... More

Nashua, NH
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed October 25, 2011

Stayed for a weekend recently. I was very happy with my room, king size bed, very clean, and absolutely no noise from the street. The location can not be better, the side exit of the hotel is right on Bourbon Street. The staff were all very pleasant and helpful with questions. Upon departure, they were able to hail a cab... More

Was this review helpful? Yes
Astordz, Director of Sales at Crowne Plaza Hotel Astor-New Orleans, responded to this review

Thank you for the "outstanding" review. We were delighted to hear that you enjoyed your stay and we hope we have made you a new loyal fan of the Astor. We do agree with you on our location...it is truly the best in the city. We look forward to a return visit real soon! More

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Hotel Summarization (Beta)

What travelers say

  • French quarter(51)
  • Bourbon street(45)
  • Very nice(28)
  • Great location(21)
  • Valet parking(15)
  • Front desk staff(10)
  • Ear plugs(10)
  • Mardi Gras(10)
  • Executive Lounge(8)
  • Room service(8)

Additional Information about Crowne Plaza Hotel Astor-New Orleans

Address: 739 Canal Street at Bourbon, New Orleans, LA 70130
Phone Number:
Location: United States > Louisiana > New Orleans > Central Business District
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Crowne Plaza Hotel Astor-New Orleans 4*
Number of rooms: 707
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Also Known As:
Astor Crowne Plaza
Crowne Plaza New Orleans

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