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All 152 New Orleans hotels

Crowne Plaza Hotel Astor-New Orleans

4.0 of 5 Hotel   |   739 Canal Street at Bourbon, New Orleans, LA 70130 (Central Business District)
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Crowne Plaza Hotel Astor-New Orleans
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Ranked #87 of 152 hotels in New Orleans
Certificate of Excellence 2013
A recent review
3 of 5 stars reviewed 1 week ago
MandyParle New Jersery
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1,382 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Crowne Plaza Hotel Astor-New Orleans
See the most recent reviews
New Jersery
Senior Contributor
30 reviews 30 reviews
19 hotel reviews
27 helpful votes 27 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

We booked this hotel on Priceline name your own price for 70 a night. We got our airfare for free with points and we decided to go to French Quarter Fest and see New Orleans for the first time. Upon arrival at the Hotel we were impressed with the lobby and the location. The lobby was very pretty and as... More

Was this review helpful? Yes 1
Alicia S, Guest Relations Manager at Crowne Plaza Hotel Astor-New Orleans, responded to this review

Hello Mandy, Thank you so much for taking the time to post your comments. We always want to hear if our guests enjoyed their stay with us. I was sad to hear that felt our classy and elegant decor did not continue throughout the entire hotel and our location is not a family friendly environment. We strive to keep our... More

Sheffield, United Kingdom
Senior Contributor
36 reviews 36 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Stayed here as it was the hotel assigned to us with our WWE Wrestlemania Travel Package. First thing we saw as we walked into the hotel lobby was the WWE banner. We walked straight up to the check in desk at 21:30 no long line and we never saw less than 3 staff on that desk. We were assigned room... More

Was this review helpful? Yes 1
Alicia S, Guest Relations Manager at Crowne Plaza Hotel Astor-New Orleans, responded to this review

Hello Ricky P_13, Thank you so much for taking a moment to post your comments about your stay with us. I was happy to hear that you thought our location was great and our room was nice and comfortable. We always like to know that our guests enjoyed their stay. The WWE Wrestle Mania Event was a very exciting time... More

Austin, TX
Top Contributor
111 reviews 111 reviews
32 hotel reviews
122 helpful votes 122 helpful votes
2 of 5 stars Reviewed 1 week ago

The price I got was certainly right ($80/night via Travelocity) but with the parking at $30/day, it is really about $110/night. Certainly a pretty good deal for New Orleans in early February, so no complaining there. They put us in a room overlooking a large wall, basically the room has an outside wall but the only view is the room... More

Was this review helpful? Yes 2
Montreal, Quebec, Canada
Contributor
12 reviews 12 reviews
4 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 1 week ago

The best part of our stay was how convenient everything was - the hotel is at the corner of Canal and Bourbon Street, so the Quarters is right next to you and yet, the city conveniences were close by - a CVS Pharmacy across the street, Starbucks, too, etc. It was the perfect place to be. The restaurant - the... More

Was this review helpful? Yes 1
Chicago, Illinois
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago

We stayed at this hotel on a blind booking through Priceline. We got a good price which would help us feel okay about our stay. When we arrived there was not a long line like others have said and we were able to check in rather quickly. The front desk people were not what anyone should expect from a four... More

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Allentown, Pennsylvania
Contributor
20 reviews 20 reviews
14 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed 1 week ago

The Astor is a "luxrious" hotel, but not a "luxury" hotel, and it is priced accordingly. If you want a true luxury hotel in New Orleans, feel free to stay wherever the rates are twice as expensive. Otherwise, you can't go wrong with this hotel. It is true that the check-in process was a mess and it should be improved.... More

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1 review
2 of 5 stars Reviewed 1 week ago

three members of the housekeeping walked into our room at random. The restaurant & bar has the worst service in nola. never saw the concierge. Robes feltlike cardboard. The room was only so-so clean-stain on the sheets. Tub didnt drain. safety rail in the shower pulling out of the wall. bed incredibly uncomfortable. phone didn't work.wifi was spotty. biggest issue... More

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Brisbane, Australia
Top Contributor
77 reviews 77 reviews
49 hotel reviews
64 helpful votes 64 helpful votes
4 of 5 stars Reviewed 1 week ago

Well firstly there is the location - right on the corner of Bourbon Street, how can you go wrong? And we certainly didn't have any noise issues that other's have complained about, but then again we did have one of the rooms that was "internal" rather than on the external edge of the hotel. On arrival I was impressed with... More

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Spring, Texas
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago

Hotels in New Orleans (NOLA) are either newer or older. The Crown Plaza Astor is older so you have factor this in. Location to French Quarter is great as its on corner of Canal and Bourbon. Right across from 2 trolley lines. A DIckie Brennans restaurant inside. While I didn't eat there the menu looked good. Lots of service personnel... More

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Reviewer
3 reviews 3 reviews
3 of 5 stars Reviewed 1 week ago

Rooms were dirty. We had several rooms between our party. All had stains on carpet, tables and dressers had sticky substance on them, chair in room was filthy. Location was good in that it was right on bourbon street, within walking distance of many attractions. Also because of location was very noisy all night, and we were on 12th floor,... More

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Hotel Summarization (Beta)

What travelers say

  • French quarter(51)
  • Bourbon street(45)
  • Very nice(28)
  • Great location(21)
  • Valet parking(15)
  • Front desk staff(10)
  • Ear plugs(10)
  • Mardi Gras(10)
  • Executive Lounge(8)
  • Room service(8)

Additional Information about Crowne Plaza Hotel Astor-New Orleans

Address: 739 Canal Street at Bourbon, New Orleans, LA 70130
Phone Number:
Location: United States > Louisiana > New Orleans > Central Business District
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#22 Luxury Hotel in New Orleans
#72 Family Hotel in New Orleans
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Crowne Plaza Hotel Astor-New Orleans 4*
Official Description (provided by the hotel):
Come experience 'Southern Hospitality' at 'The Place to Meet' in New Orleans! The Astor Crowne Plaza Hotel-New Orleans is located at the gateway to the world-famous French Quarter at the corner of historic Bourbon and Canal streets. Our location is unsurpassed in 'The Big Easy' and is within walking distance to all the downtown attractions and world-renowned restaurants! Enjoy the perfect blend of old world charm infused with modern luxury and convenience! This non-smoking 693 room, 4-diamond New Orleans hotel will welcome you with our warm and friendly staff, 24-hour in-room dining service, concierge and business services, valet parking, bell services, out-door pool, and fitness center. The Astor Crowne Plaza Hotel-New Orleans is honored to host Dickie Brennan's newest restaurant, the Bourbon House, offering seafood entrees and classic New Orleans Creole Cuisine. As the locals say Laissez les Bon Temps Rouler - Let the Good Times Roll at the Astor Crowne Plaza Hotel in New Orleans! ... more   less 
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Also Known As:
Astor Crowne Plaza
Crowne Plaza New Orleans

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Best prices for your stay

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style
#22 Luxury Hotel in New Orleans #72 Family Hotel in New Orleans
Hotel Class
Official Description (provided by the hotel)
Come experience 'Southern Hospitality' at 'The Place to Meet' in New Orleans! The Astor Crowne Plaza Hotel-New Orleans is located at the gateway to the world-famous French Quarter at the corner of historic Bourbon and Canal streets. Our location is unsurpassed in 'The Big Easy' and is within walking distance to all the downtown attractions and world-renowned restaurants! Enjoy the perfect blend of old world charm infused with modern luxury and convenience! This non-smoking 693 room, 4-diamond New Orleans hotel will welcome you with our warm and friendly staff, 24-hour in-room dining service, concierge and business services, valet parking, bell services, out-door pool, and fitness center. The Astor Crowne Plaza Hotel-New Orleans is honored to host Dickie Brennan's newest restaurant, the Bourbon House, offering seafood entrees and classic New Orleans Creole Cuisine. As the locals say Laissez les Bon Temps Rouler - Let the Good Times Roll at the Astor Crowne Plaza Hotel in New Orleans! ... more   less 
Number of rooms
707

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