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All 152 New Orleans hotels

Crowne Plaza Hotel Astor-New Orleans

4.0 of 5 Hotel   |   739 Canal Street at Bourbon, New Orleans, LA 70130 (Central Business District)
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Crowne Plaza Hotel Astor-New Orleans
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Ranked #87 of 152 hotels in New Orleans
Certificate of Excellence 2013
A recent review
3 of 5 stars reviewed yesterday
Barb W York, Pennsylvania, United States
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1,378 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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English first
York, Pennsylvania, United States
Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed yesterday NEW

The hotel and the room were fine, but housekeeping wasn't accommodating. We stayed for 5 nights. Each day they came to clean the room about 3 o'clock when we were returning to the room. The day we were to leave, (check out is at 11), they came at 9 am to clean. They never did a thorough cleaning. First day... More

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Blue Grass, Iowa
Top Contributor
80 reviews 80 reviews
9 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed yesterday NEW

Conveniently located on the corner of Canal and Bourbon Streets on the edge of the French Quarter. Our bus tour group (11 couples) arrived at 3:00 PM on Friday for the French Quarter Music Festival. The hotel was not prepared for our arrival... only half of our group received rooms; the rest of us had to wait until rooms were... More

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Jacksonville, Florida
Contributor
12 reviews 12 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed yesterday NEW

We have stayed here several times and we really like the location, close to the French Quarter, Harrah's, and street cars. This trip was during the French Quarter Festival and our room was on second floor facing Bourbon Street, we could hear the LOUD music until 4:30 am ;( we told the front desk and they were happy to move... More

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Ripley, United Kingdom
Contributor
13 reviews 13 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 days ago NEW

Lovely hotel but it was a shame that it was very impersonal, the reception and door staff didn't bother to speak or greet you, they were very disinterested, the bar staff were no better. No body wash in room only soap bars shampoo and conditioner.

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Brighton
Senior Contributor
24 reviews 24 reviews
14 hotel reviews
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

We booked 5 nights but as it was Jazz festival we got into town at 9am we were allowed to leave our cases and the staff were very welcoming and friendly even saying they would try and sort us a check in for 12 noon (3 hours ahead) The lobby is impressive and the room we where in was equally... More

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Baton Rouge, Louisiana, United States
Top Contributor
89 reviews 89 reviews
22 hotel reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

The location was perfect for French Quarter Fest but I can't see myself staying there for any other activities. The lobby is nice but a little dated. Long lines for check in so we went to the IHG counter and were not recognized as IHG members. The desk clerk was rude, sharp and not at all friendly. Our room was... More

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New Jersery
Senior Contributor
30 reviews 30 reviews
19 hotel reviews
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

We booked this hotel on Priceline name your own price for 70 a night. We got our airfare for free with points and we decided to go to French Quarter Fest and see New Orleans for the first time. Upon arrival at the Hotel we were impressed with the lobby and the location. The lobby was very pretty and as... More

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Alicia S, Guest Relations Manager at Crowne Plaza Hotel Astor-New Orleans, responded to this review

Hello Mandy, Thank you so much for taking the time to post your comments. We always want to hear if our guests enjoyed their stay with us. I was sad to hear that felt our classy and elegant decor did not continue throughout the entire hotel and our location is not a family friendly environment. We strive to keep our... More

Sheffield, United Kingdom
Senior Contributor
36 reviews 36 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 4 days ago NEW via mobile

Stayed here as it was the hotel assigned to us with our WWE Wrestlemania Travel Package. First thing we saw as we walked into the hotel lobby was the WWE banner. We walked straight up to the check in desk at 21:30 no long line and we never saw less than 3 staff on that desk. We were assigned room... More

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Alicia S, Guest Relations Manager at Crowne Plaza Hotel Astor-New Orleans, responded to this review

Hello Ricky P_13, Thank you so much for taking a moment to post your comments about your stay with us. I was happy to hear that you thought our location was great and our room was nice and comfortable. We always like to know that our guests enjoyed their stay. The WWE Wrestle Mania Event was a very exciting time... More

Austin, TX
Top Contributor
111 reviews 111 reviews
32 hotel reviews
121 helpful votes 121 helpful votes
2 of 5 stars Reviewed 5 days ago NEW

The price I got was certainly right ($80/night via Travelocity) but with the parking at $30/day, it is really about $110/night. Certainly a pretty good deal for New Orleans in early February, so no complaining there. They put us in a room overlooking a large wall, basically the room has an outside wall but the only view is the room... More

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Montreal, Quebec, Canada
Contributor
11 reviews 11 reviews
4 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

The best part of our stay was how convenient everything was - the hotel is at the corner of Canal and Bourbon Street, so the Quarters is right next to you and yet, the city conveniences were close by - a CVS Pharmacy across the street, Starbucks, too, etc. It was the perfect place to be. The restaurant - the... More

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Hotel Summarization (Beta)

What travelers say

  • French quarter(51)
  • Bourbon street(45)
  • Very nice(28)
  • Great location(21)
  • Valet parking(15)
  • Front desk staff(10)
  • Ear plugs(10)
  • Mardi Gras(10)
  • Executive Lounge(8)
  • Room service(8)

Additional Information about Crowne Plaza Hotel Astor-New Orleans

Address: 739 Canal Street at Bourbon, New Orleans, LA 70130
Phone Number:
Location: United States > Louisiana > New Orleans > Central Business District
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#22 Luxury Hotel in New Orleans
#72 Family Hotel in New Orleans
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Crowne Plaza Hotel Astor-New Orleans 4*
Official Description (provided by the hotel):
Come experience 'Southern Hospitality' at 'The Place to Meet' in New Orleans! The Astor Crowne Plaza Hotel-New Orleans is located at the gateway to the world-famous French Quarter at the corner of historic Bourbon and Canal streets. Our location is unsurpassed in 'The Big Easy' and is within walking distance to all the downtown attractions and world-renowned restaurants! Enjoy the perfect blend of old world charm infused with modern luxury and convenience! This non-smoking 693 room, 4-diamond New Orleans hotel will welcome you with our warm and friendly staff, 24-hour in-room dining service, concierge and business services, valet parking, bell services, out-door pool, and fitness center. The Astor Crowne Plaza Hotel-New Orleans is honored to host Dickie Brennan's newest restaurant, the Bourbon House, offering seafood entrees and classic New Orleans Creole Cuisine. As the locals say Laissez les Bon Temps Rouler - Let the Good Times Roll at the Astor Crowne Plaza Hotel in New Orleans! ... more   less 
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Also Known As:
Astor Crowne Plaza
Crowne Plaza New Orleans

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