We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Crowne Plaza Hotel Astor-New Orleans

4.0 of 5 739 Canal Street at Bourbon, New Orleans, LA 70130
Hotel website
Hotel deals
Special Offer
Save 10-30%
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 12 more sites!
Crowne Plaza Hotel Astor-New Orleans
Professional photos View all
Browse nearby
Crowne Plaza Hotel Astor-New Orleans
Write a Review

1,977 reviews from our community

Traveler rating
    612
    606
    403
    206
    150
See reviews for
249
551
68
470
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (494)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
    (1977)
  • Mar-May only
    (515)
  • Jun-Aug only
    (474)
  • Sep-Nov only
    (478)
  • Dec-Feb only
    (510)
All months
Baltimore, Maryland
1 review
5 of 5 stars Reviewed today NEW

My wife and I just returned from an extended weekend stay for our wedding anniversary at the Crow Plaza in New Orleans. We were greeted with a smile at the front desk and was told that our room was ready. Within minutes we were in our room. It was a huge suite on the 6th floor. Absolutely grande! Large separate... More 

Was this review helpful? Yes
Augusta, Georgia
Top Contributor
118 reviews 118 reviews
13 hotel reviews
103 helpful votes 103 helpful votes
3 of 5 stars Reviewed yesterday NEW

Walking distance to area popular streets , eating,shops, churches,drug stores,liquor stores but at the price of a miserable room,luckily we spent few hours in there.Rm 630 has the lovely view of power generators out your window, we checked in as early as possible Fri. noonish and checked out Mon. afternoon, NEVER had a cool room even though we asked for... More 

Was this review helpful? Yes 1
Senior Contributor
24 reviews 24 reviews
8 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

The hotel is very well positioned for Bourbon street and the French quarter generally. But I had several problems, the breakfast was a la carte, no Buffett and ordering was chaotic and slow. When the breakfast arrived it looked like it had been cooked sometime ago, there were only about 6 of us having breakfast at the time. Also my... More 

Was this review helpful? Yes 1
Washington, D.C.
Top Contributor
123 reviews 123 reviews
36 hotel reviews
60 helpful votes 60 helpful votes
1 of 5 stars Reviewed 2 days ago NEW

I stayed at the hotel for meetings the last week of February after Mardi Gras so was expecting things had quieted down and service would be good. First the good: location (if you want Bourbon Street access / Canal Street access) and friendly staff (or so I found them). The bad: the first room I received was so bad I... More 

Was this review helpful? Yes 2
Ruby, Virginia
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 3 days ago NEW

I arrived for a single night's stay to find that I had no room, even though I had a reservation and confirmation. The desk person was polite, not very sympathetic or apologetic; and had to make me wait to see a manager for more than 10 minutes. The manager was matter of fact - no room - she said she... More 

Was this review helpful? Yes 4
New York City, New York
Reviewer
5 reviews 5 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

My husband and I stayed here for a few nights in December. We chose it because of it's proximity to the French Quarter (the back entrance puts you at the beginning of Bourbon Street) and it's price (very reasonable, especially a week before Christmas.) The hotel had it's pros and cons. Pros: -clean room, decent bathroom -large room, we opened... More 

Was this review helpful? Yes 1
Pittsburgh, Pennsylvania
2 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

First we were greeted at the front desk by a very nice young lady who was able to get us in the room earlier than we thought (we arrived at 1 Pm and check was not until 4 PM) The room itself was comfortable and clean with a good view of Bourbon street. Great restaurant downstairs for breakfast lunch and... More 

Was this review helpful? Yes
Connecticut
Top Contributor
77 reviews 77 reviews
20 hotel reviews
42 helpful votes 42 helpful votes
3 of 5 stars Reviewed 3 days ago NEW via mobile

The room was comfortable but sparsely furnished. The bathroom could use some works, cut all was clean and serviceable. A little surprised at the small bath towels and dearth of bathroom amenities. Location was great. Lobby was nice. On the 2nd night of our stay, our 11 year old granddaughter opted to stay with us. We asked for a roll... More 

Was this review helpful? Yes
Miami, Florida
Senior Contributor
38 reviews 38 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

I found the location of this hotel very convenient! Literally in the middle of the action. It has an entrance thru Canal Street (main entrance) & thru Bourbon St. Being a Platinum member does help in getting a much larger room as it was the case. Room service (breakfast) took less than 20 minutes (although I was told it would... More 

Was this review helpful? Yes
Peoria, Illinois
Reviewer
4 reviews 4 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed 4 days ago NEW

Stayed five nights for business. Upon arrival, I opened the taxi door and a guy was passed out on the curb. Most times I left the hotel there was someone passed out right by the door. Hotel is run down and dirty. In fitness center 2 of 7 treadmills worked. My room door stuck and was hard to open, the... More 

Was this review helpful? Yes
Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Crowne Plaza Hotel Astor-New Orleans? Share your experiences!

Write a Review Add Photos & Videos

Hotel Summarization (Beta)

What travelers say

  • French quarter(51)
  • Bourbon street(44)
  • Very nice(28)
  • Great location(20)
  • Valet parking(14)
  • Ear plugs(10)
  • Front desk staff(9)
  • Room service(8)
  • Executive Lounge(8)
  • Mardi Gras(8)

Additional Information about Crowne Plaza Hotel Astor-New Orleans

Address: 739 Canal Street at Bourbon, New Orleans, LA 70130
Phone Number:
Location: United States > Louisiana > New Orleans > Central Business District
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Crowne Plaza Hotel Astor-New Orleans 4*
Number of rooms: 707
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Groupon, Travelocity, Expedia, IHG, Orbitz, getaroom.com, Despegar.com, Agoda, Priceline, Hotels.com, EasyToBook, TripOnline SA, Odigeo and Tingo so you can book your Crowne Plaza Hotel Astor-New Orleans reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Astor Crowne Plaza
Crowne Plaza New Orleans
Hotel Style:
#24 Luxury Hotel in New Orleans

706 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (349)
Viewed
Room/suite (89)
Viewed
View from room (22)
Viewed
Hotel & grounds (54)
Viewed
Bathroom (42)
Viewed
Dining (10)
Viewed
Business center/function rooms (1)
Viewed
Pool/beach area (7)
Viewed
Other (124)

Expert photos: Taken by TripAdvisor travel experts

Viewed
All expert photos (287)
Viewed
Amenities (24)
Viewed
Junior Suite (39)
Viewed
Pool (19)
Viewed
Presidential Suite (46)
Viewed
Restaurants and Bars (12)
Viewed
Standard Double Queen Room (25)
Viewed
Standard King Room (28)
Viewed
The Hotel (94)

Management photos: Courtesy of the property manager

Viewed
All management photos (70)
Viewed
Hotel & grounds (27)
Viewed
View from room (3)
Viewed
Dining (6)
Viewed
Room/suite (18)
Viewed
Business center/function rooms (3)
Viewed
Pool/beach area (2)
Viewed
Other (11)
Hotels you might also like...
Check In Check Out
Price Your Stay