We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Crowne Plaza Hotel Astor-New Orleans

Hotel website
Hotel deals
739 Canal Street at Bourbon, New Orleans, LA 70130
Special Offer
Save 10-30%
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 7 more sites!
Crowne Plaza Hotel Astor-New Orleans
Professional photos View all
Browse nearby
Crowne Plaza Hotel Astor-New Orleans
Write a Review

2,068 reviews from our community

Traveler rating
    633
    634
    423
    223
    155
See reviews for
265
577
71
494
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (521)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
    (2068)
  • Mar-May only
    (606)
  • Jun-Aug only
    (474)
  • Sep-Nov only
    (478)
  • Dec-Feb only
    (510)
All months
Georgia
1 review
4 of 5 stars Reviewed 4 days ago NEW

When we first walked into the hotel, I was floored at how beautiful the lobby was. Check-in was swift, and the staff was very curteous. The bell hop gave us some great suggestions as to where to eat and what to do during our visit. Upon exiting the elevator, however, I could tell that updates had not been done for... More 

Was this review helpful? Yes
Tx
Reviewer
5 reviews 5 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

Hotel was right on the corner of Canal and Bourbon street and was within walking distance to everything a tourist would need. The lobby was very nice and I was able to check in a few hours early. The room was updated and clean upon arrival but the view was of a parking garage. But who goes to New Orleans... More 

Was this review helpful? Yes
Micah L, Manager at Crowne Plaza Hotel Astor-New Orleans, responded to this review

Dear TNB4751 I would like to thank you for the comments about our hotel. We are excited to see your comments about our lobby, and that the room that you were assigned met your standards when it comes to cleanliness, but I am very apologetic that your outside view was of a parking garage. We offer various views and unfortunately... More 

Worcester
Top Contributor
65 reviews 65 reviews
16 hotel reviews
50 helpful votes 50 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

I stayed here over Easter and have no complaints at all. I arrived late and was very tired after travelling from the UK. I was checked in within 10 minutes and there were a couple of issues, first of all my key de-activated and then I had no hot water. Maintenance was sent and arrived within minutes but as it... More 

Was this review helpful? Yes
Daphne
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

My husband and I stayed here on April 6-7-8, 2015. When we checked in we were in our room within 10 minutes. The room was great Room 2205. Two queen beds, very clean room. We stayed here several years ago and had the same experience. No complaints from us, we really enjoyed our stay.

Was this review helpful? Yes
Shreveport, Louisiana, United States
Senior Contributor
27 reviews 27 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

This is an amazing Hotel! Stayed here over the Easter Holiday with friends. Located on the corner of Canal and Bourbon Streets in New Orleans. Great location makes for easy walking distance to all the Hot Spots and Most Attractions. Staff was very helpful and courteous from the valet service to the front desk clerks. This is one of the... More 

Was this review helpful? Yes 1
Washington DC, District of Columbia
Reviewer
3 reviews 3 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed 5 days ago NEW

The property itself is at the corner of Canal Street and Bourbon Street, which was perfect for this particular visit. I had read other reviews and was a little concerned about what I would find upon check in. Check was swift. The staff was courteous. The room (1313) was good sized and clean. Not much more I could ask for.... More 

Was this review helpful? Yes 1
Micah L, Manager at Crowne Plaza Hotel Astor-New Orleans, responded to this review

Dear BLPinDC Thank you for all of your comments regarding our hotel. We are very proud to have a hotel which sits on the very famous corner of Canal and Bourbon Street. We are so elated that despite some of comments that you had previously seen on Trip Advisor that advised you not visit our property, you still decided to... More 

Torrance, California
Senior Contributor
48 reviews 48 reviews
14 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

Just completed a three day stay with six friends. The location is excellent- very convenient. But the actual facility was lacking. For example the lamp shade over the table in our suite was missing! We had to call a couple of time to get bed linens for the sofa bed, adequate towels, robes and other supplies. The wall safe would... More 

Was this review helpful? Yes 1
Micah L, Manager at Crowne Plaza Hotel Astor-New Orleans, responded to this review

Dear Denise O Thank you for the comments regarding the hotel. We love to hear feedback from our guests, so that we can continue to improve on creating positive guest experiences. Thanks for also mentioning the great location in which our hotel is located. We are also so happy to see that A+ customer service was presented to you through... More 

Austin, Texas
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 6 days ago NEW

We stayed at this hotel because we had a Groupon, the price was great because of this and it is a prime location. Everything went great until time for check out and THE VALET COULD NOT FIND OUR CAR!! Seriously, they lost our car. After about 1.5 hours and having EVERY valet in the parking garage looking for it, they... More 

Was this review helpful? Yes 2
Micah L, Manager at Crowne Plaza Hotel Astor-New Orleans, responded to this review

Dear Amy S. Thank you for your comments. We at the Astor Crowne Plaza always strive for positive guest experience, and I would like to apologize that we did not create that to you through our Valet system. Valet is actually a contracted through another company, and I will be reaching out to the company regarding your concerns. As you... More 

Crofton, Maryland
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
5 of 5 stars Reviewed 6 days ago NEW

Stayed here for a few days with some buddies to celebrate finishing school. The location is ideal, has a door that leads right out to Bourbon street and is only a short walk from the French Quarter. Surprisingly, noise from outside wasn't an issue when sleeping. Clean room and one of the nicer fitness centers I've used at a hotel.

Was this review helpful? Yes
Long Beach, Mississippi
1 review
3 of 5 stars Reviewed 6 days ago NEW

I was very excited to be visiting the French Quarter for the first time, even though it was just for one night, and walking in to the beautiful lobby made it even better. Unfortunately, my exciting trip got ruined by a large puddle of water in the lobby. I slipped and hurt my knee and didnt get to do all... More 

Was this review helpful? Yes
Micah L, Manager at Crowne Plaza Hotel Astor-New Orleans, responded to this review

Dear kristi6060 Thank you for our comments regarding our lobby. I am excited that you felt as if walking through the lobby made your visit to New Orleans a better experience. However, I would like to apologize about your slip, and fall, and that ruining the remainder of your weekend. I have talk to the Director of Security, and he... More 

Hotel Review Summarization

What travelers say

  • French quarter(45)
  • Bourbon street(33)
  • Very nice(25)
  • Great location(14)
  • Valet parking(13)
  • Front desk staff(8)
  • Ear plugs(7)
  • Room service(6)
  • Would definitely stay(5)
  • Next morning(5)
Questions? Get answers from hotel staff and past guests. Ask a question

762 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (403)
Viewed
Hotel & grounds (68)
Viewed
View from room (24)
Viewed
Room/suite (105)
Viewed
Bathroom (46)
Viewed
Dining (10)
Viewed
Business center/function rooms (1)
Viewed
Pool/beach area (7)
Viewed
Other (142)

Expert photos: Taken by TripAdvisor travel experts

Viewed
All expert photos (287)
Viewed
Amenities (24)
Viewed
Junior Suite (39)
Viewed
Pool (19)
Viewed
Presidential Suite (46)
Viewed
Restaurants and Bars (12)
Viewed
Standard Double Queen Room (25)
Viewed
Standard King Room (28)
Viewed
The Hotel (94)

Management photos: Courtesy of the property manager

Viewed
All management photos (72)
Viewed
Pool/beach area (2)
Viewed
Hotel & grounds (29)
Viewed
Room/suite (18)
Viewed
Business center/function rooms (3)
Viewed
Dining (6)
Viewed
View from room (3)
Viewed
Other (11)
Hotels you might also like...
Check In Check Out
Price Your Stay

Amenities

Questions? Get answers from hotel staff and past guests. Ask a question