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Crowne Plaza Hotel Astor-New Orleans

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739 Canal Street at Bourbon, New Orleans, LA 70130
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Crowne Plaza Hotel Astor-New Orleans
Crowne Plaza Hotel Astor-New Orleans
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2,675 Reviews from our TripAdvisor Community

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Level Contributor
6 reviews
5 of 5 stars Reviewed yesterday NEW via mobile

The hotel was located directly in the french Quarters which was nice since that's were we spent .Mo st of our time having fun. The room was nice and clean. Price was not bad considering it was located in mist of the French Quarter .

Helpful?
Thank Danielle C
Seattle, Washington
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed 2 days ago NEW

we arrived for a week stay and booked two rooms. we arrived to find a line of more than 40 people checking in. once we made it to the check in counter, we were given cheap plastic wrist bands to wear during mardi gras. after checking in - we immediately went over to the concierge - it was 4pm on... More 

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3 Thank valleryf

Travelers are raving about these New Orleans hotels

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 days ago NEW via mobile

I came for Mardi Gras and was scared I had made a bad choice after reading horrible reviews however I was pleasantly surprised although the front desk staff is extremely rude.... A rather plump black man named marcel to be exact. Otherwise fully enjoyed my stay no bed bugs blood on towels or other crazy stuff I saw on the... More 

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1 Thank Princess T
Atlanta, Georgia
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

Great location for Mardi Gras stay. Staff was friendly and rooms were comfortable during busy Mardi Gras weekend. There was a minor issue during check-in with availability of room, but was fixed later

Helpful?
1 Thank Flylife14
Milano
Level Contributor
15 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

very nice place for visting the city and for the convention centre price was ok the only problem is that the mardi gras week there are peoplewhich enter the hotel any time and the elevator is open to everybody. it would be nice to have key cards to access it.

Helpful?
Thank myjugo
Theresa B, Public Relations Manager at Crowne Plaza Hotel Astor-New Orleans, responded to this review

Thank you for choosing to stay with us during Mardi Gras and for taking a minute to let us know about your experience. Please feel confident that we implement the highest level of security measures during this special season, and we ask all of our guests to wear wristbands to ensure that non-guests are not coming into the hotel. We're... More 

Level Contributor
26 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 4 days ago NEW via mobile

Perfect place to stay in NOLA right on the corner of Bourbon Street and the French Quarter. Room was clean and tidy, when we arrived was after midnight, roomservice was unavailable but menus provided for 24 hour restaurants and delivery nearby. No fridges in room, however this seems to be a standard in America, as is no kettle in room... More 

Helpful?
Thank Davemurray08
Palm Coast, Florida
Level Contributor
104 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

We had a clean room and the location on Canal is great, but let's face it, it is an older hotel! The door lock required several attempts every time we tried to enter. The bathroom door would not shut all the way, warped, or frame was out of kilter! The day we left, we wanted breakfast, and since it was... More 

Helpful?
Thank tom p
Micah L, Manager at Crowne Plaza Hotel Astor-New Orleans, responded to this review

Tom P., We thank you for your comments regarding your recent stay at the Astor. While we’re delighted to know that you would stay with us again, we’re very sorry to hear about the problems you faced with the lock to your room and your bathroom door. Please also know that we do everything we can to keep our parking... More 

Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 4 days ago NEW

At check in they informed us that they were fully booked and had no room for us, despite the fact we had made reservations months ago. They sent us 3 blocks away with a voucher to stay at what turned out to be a much nicer hotel. So we dragged our bags and our weary selves at 9:30 at night... More 

Helpful?
Thank Angela M
Micah L, Manager at Crowne Plaza Hotel Astor-New Orleans, responded to this review

Thank you for sharing your experience, and we’re so sorry that a mistake occurred that resulted in us overbooking for this incredibly busy time during Mardi Gras. While this is very rare for us, it does unfortunately happen sometimes, and we always try to help by providing our guests with alternate accommodations. We understand your frustration, and we also apologize... More 

New York
Level Contributor
20 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

I was in town to watch my beloved Lakers play the Pelicans. Since I was only in town for a few days I wanted to stay at a hotel with a close proximity of the French Quarter. The Crowne Plaza Astor met the bill. The hotel lobby was beautiful. We stayed in the recently renovated Astor Towers. The rooms on... More 

Helpful?
Thank NY Travelin Man
Virginia
Level Contributor
23 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Hotel is nice and the location is perfect. Our bed was very comfortable. You can walk out the side door of the Hotel and you are right on Bourbon Street. Restaurants are all around you. The street cars are right across the street in case you want to take a day trip to Magazine Street or World War II museum.... More 

Helpful?
1 Thank blueskies929
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