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Crowne Plaza Hotel Astor-New Orleans

4.0 of 5 739 Canal Street at Bourbon, New Orleans, LA 70130
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Crowne Plaza Hotel Astor-New Orleans
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Crowne Plaza Hotel Astor-New Orleans
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1,907 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Flint, Michigan
Senior Contributor
49 reviews 49 reviews
16 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

This old hotel was a good stay. Location is right on the corner of Bourbon and Canal, short walk to the river, casino, shopping, and the French Quarter. Service was very friendly. Air conditioner wouldn't cool as much as I would have liked and the safe didn't work. But rooms were clean and what to expect for an older hotel.... More 

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New Canaan, Connecticut
1 review
5 of 5 stars Reviewed 3 days ago NEW

I arrived in NO having just left a Noreaster back home in CT and after a several hour delay walked wearily into the the Crowne Plaza without a room reservation. Shenita was at the front desk beaming with a big smile and although the hotel was officially booked, she went out of her way to find me a room. Her... More 

Was this review helpful? Yes 1
1 review
5 of 5 stars Reviewed 4 days ago NEW

The hotel was in a great location (Canal and Bourbon), had a beautiful front entrance and lobby and excellent restaurant/bar attached. The room was average though the bed was above average. What made this such a great stay for me was the woman at the front desk, Shenita Griffin. She went out of her way to help me have an... More 

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Nashville, Tennessee, United States
Senior Contributor
23 reviews 23 reviews
12 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We found an offer on Groupon and decided to take a chance on this hotel. We were very pleasantly surprised! The lobby is very comfortable, the rooms very spacious. Our room overlooked Canal Street and it was amazingly quiet. The location is outstanding, walking distance to anything in the quarter. Highly recommend!

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Houston, Texas
Contributor
14 reviews 14 reviews
10 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

First stay here. Groupon pkg was an excellent value, but also made the hotel busy. It was much fuller than other nearby hotels. We visited a few of them just to compare (sonesta, four points, monteleone, etc; all beautiful properites. Crowne is eclectic. At least 4 different bldgs have been joined together to create the hotel, A group could be... More 

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Austin, Texas
Senior Contributor
21 reviews 21 reviews
10 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

Let me start off by saying that I got a deal on this hotel. It was $110 per night and for that price if was worth it. IN A NUTSHELL, if you get a deal on it go, otherwise spend your money somewhere else! As others have mentioned, the location is incredible and the hotel as far as decor is... More 

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Senior Reviewer
7 reviews 7 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

We got a great last minute deal. Although there was some sort of wild fraternity gathering, it didn't seem too noisy. Meanwhile, two parades passed by our window, so that tells you about the location. The only negative was that the housekeeping staff were too eager to get into our room, as early as 9 in the morning. Make sure... More 

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va
Senior Contributor
29 reviews 29 reviews
18 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

We stayed here for 2 nights recently. Fortunately, we got a Groupon so we had a better rate than otherwise. The hotel is lovely, perfect location at the beginning of Bourbon but not in the craziness. The hotel is flanked by The Bourbon House restaurant and bar, it is fabulous and unlike most hotel restaurants. Our first room was tiny... More 

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Dallas, Texas
2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 6 days ago NEW

This hotel is in a great location with easy access to the French Quarter and Canal Street; and the room was clean. But the service was just terrible. We requested a crib (and early check-in if available) two days prior to checking in; they said they would make a note on the reservation. We arrived at 8 AM to check... More 

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Pim T, Guest Relations Manager at Crowne Plaza Hotel Astor-New Orleans, responded to this review

Dear Brady C, Thank you so much for taking the time to share your review regarding your recent visit to New Orleans. I am happy to hear you enjoyed the location and your room. However, I am very disappointed to learn that you had so many challenges getting your requests fulfilled. Please accept my sincerest apologies as I completely understand... More 

San Antonio, texas
Senior Contributor
39 reviews 39 reviews
6 hotel reviews
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We decided at the last minute to spend the weekend in New Orleans with my sister and her husband. There were four of us, ages 35-41. We happened upon a Groupon for this hotel and got a good comparable rate when considering we were on Bourbon Street. I searched several sites to confirm this was a great rate, and for... More 

Was this review helpful? Yes 1
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Hotel Summarization (Beta)

What travelers say

  • French quarter(51)
  • Bourbon street(45)
  • Very nice(28)
  • Great location(21)
  • Valet parking(15)
  • Front desk staff(10)
  • Ear plugs(10)
  • Mardi Gras(10)
  • Room service(8)
  • Executive Lounge(8)

Additional Information about Crowne Plaza Hotel Astor-New Orleans

Address: 739 Canal Street at Bourbon, New Orleans, LA 70130
Phone Number:
Location: United States > Louisiana > New Orleans > Central Business District
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Crowne Plaza Hotel Astor-New Orleans 4*
Number of rooms: 707
Reservation Options:
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Also Known As:
Astor Crowne Plaza
Crowne Plaza New Orleans
Hotel Style:
#24 Luxury Hotel in New Orleans

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