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All 152 New Orleans hotels

Crowne Plaza Hotel Astor-New Orleans

4.0 of 5 Hotel   |   739 Canal Street at Bourbon, New Orleans, LA 70130 (Central Business District)
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Crowne Plaza Hotel Astor-New Orleans

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69%
Ranked #87 of 152 hotels in New Orleans
Certificate of Excellence 2013
A recent review
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1,389 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (303)
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English first
Torquay, Australia
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
5 of 5 stars Reviewed yesterday NEW via mobile

Perfect location for a holiday in New Orleans. Located perfectly on the corner Bourbon street and Canal Street with restaurants and bars all along the French Quarter close by. The room where of great size and very clean. The staff went out of their way to help wherever they could. I would definitely stay at the Crowne Plaza Astor again... More

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1 review
1 of 5 stars Reviewed 2 days ago NEW via mobile

Where do we start. Its a dirty old builing. That alone wouldn't be much of a problem. The beds have terrible sheets that don' t fit on top of horrible plastic matress covers. Multiple basic requests were ignored. We stayed here for four nights. On the first night we asked that they fix our door handle that came off in... More

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Winthrop Harbor, Illinois
Contributor
19 reviews 19 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 days ago NEW

My boyfriend and I spent five nights here and loved it! The room was updated, clean and quiet. It was in a perfect location (Canal & Bourbon St.). I found the staff friendly and accommodating to our needs. It did take them a very long time to pick up the room service outside our room, even after housekeeping came and... More

Was this review helpful? Yes 1
Saint Louis, Missouri
Top Contributor
89 reviews 89 reviews
16 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

My husband and I stayed here for 4 days over the last weekend. We arrived in the wee hours of the morning after 10 hours of driving and were greeted warmly by Troy at the front door and Patricia at the front desk. They were both absolutely delightful and made our check in a breeze. When we arrived to our... More

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Edinburgh, United Kingdom
2 reviews
1 of 5 stars Reviewed 2 days ago NEW

Spent two night here during French Quarter Jazz Festival. Dreadful, impersonal hotel which is shabby and overpriced. Housekeeping and concierge staff are helpful and friendly but other staff couldn't care less about customer service. Room was very shabby - bath was chipped and grubby with wear and tear. At £150 per night I expect better. Location is fine if you... More

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Kiev, Ukraine
Senior Contributor
44 reviews 44 reviews
43 hotel reviews
90 helpful votes 90 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

We stayed for 4 nights as a part of business trip. Hotel is very conveniently located in French quarters right on the central Canal street and so you easily walk to charming French quarters district or in opposite direction. All main tourist attractions as well as majority of shops and malls are within walking distance. Hotel itself is separated into... More

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Caledonia, Canada
Reviewer
5 reviews 5 reviews
3 hotel reviews
4 of 5 stars Reviewed 4 days ago NEW

Spent 6 nights here Great location on edge of French Quarter Right on Bourbon Street and Canal Street Hotel is dated but everyone is helpful The male concierge people were very helpful but the lady concierge was not very helpful We asked her about walking to Peligans game and she said it would take an hour We asked the guys... More

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Alicia S, Guest Relations Manager at Crowne Plaza Hotel Astor-New Orleans, responded to this review

Greetings Tom E., Thank you for taking the time to post your comments about your stay. I was sorry to hear that you thought our hotel decor was dated. However, I was very happy that you felt our location was perfect for your time in New Orleans and Federico, our Conceirge was so helpful. I am glad we were able... More

Hinton, Alberta, Canada
Senior Contributor
45 reviews 45 reviews
4 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

Jane, head of housekeeping, and her team are amazing. the rest of the staff sucks. we called down to room service twice and never saw anyone at our door...... however, Jane and her team took care of us as if we were family. I loved the care they showed to all of the guests. the restaurant staff, not affiliated with... More

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Alicia S, Guest Relations Manager at Crowne Plaza Hotel Astor-New Orleans, responded to this review

Hello Marie, Thank you for taking the time to post your comments about your stay with us. I was ecstatic that you thought Jane and the Housekeeping staff were amazing and made you feel at home. I will pass this positive comment on to them for sure! I apologize that the Room Service staff did not meet your expectations. We... More

Brandon Mb.
Senior Contributor
34 reviews 34 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Spent a week here in mid April. The hotel was reasonable, a bid overpriced. Location is great, on the corner of Canal and Bourbon St. The staff was generally friendly and helpful. All things considered we would stay here again.

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Alicia S, Guest Relations Manager at Crowne Plaza Hotel Astor-New Orleans, responded to this review

Hello Jim, Thank you for taking a moment to post your comments about your week long stay with us. I was so happy to hear that you felt our location was great and our staff was friendly. I am glad that you would choose to return to our hotel when you visit New Orleans again. We truly appreciate our loyal... More

Morin-heights
Reviewer
4 reviews 4 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed 6 days ago NEW

Never come again to this hotel. We pay more to be at the executive floor, they gave us a room without windows. Till this morning they telling us , they trying to find a room. Nobody want to help. The room is very very durty........

Was this review helpful? Yes 1
Alicia S, Guest Relations Manager at Crowne Plaza Hotel Astor-New Orleans, responded to this review

Greetings Guest, Thank you for taking the time to post your comments about our hotel. First let me say, I am truly sorry that we did not meet your expectations and you felt that the staff did not assist you with your room request. We work hard to accommodate every guest with their desire to have a room with a... More

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Hotel Summarization (Beta)

What travelers say

  • French quarter(51)
  • Bourbon street(45)
  • Very nice(28)
  • Great location(21)
  • Valet parking(15)
  • Front desk staff(10)
  • Ear plugs(10)
  • Mardi Gras(10)
  • Executive Lounge(8)
  • Room service(8)

Additional Information about Crowne Plaza Hotel Astor-New Orleans

Address: 739 Canal Street at Bourbon, New Orleans, LA 70130
Phone Number:
Location: United States > Louisiana > New Orleans > Central Business District
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#22 Luxury Hotel in New Orleans
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Crowne Plaza Hotel Astor-New Orleans 4*
Official Description (provided by the hotel):
Come experience 'Southern Hospitality' at 'The Place to Meet' in New Orleans! The Astor Crowne Plaza Hotel-New Orleans is located at the gateway to the world-famous French Quarter at the corner of historic Bourbon and Canal streets. Our location is unsurpassed in 'The Big Easy' and is within walking distance to all the downtown attractions and world-renowned restaurants! Enjoy the perfect blend of old world charm infused with modern luxury and convenience! This non-smoking 693 room, 4-diamond New Orleans hotel will welcome you with our warm and friendly staff, 24-hour in-room dining service, concierge and business services, valet parking, bell services, out-door pool, and fitness center. The Astor Crowne Plaza Hotel-New Orleans is honored to host Dickie Brennan's newest restaurant, the Bourbon House, offering seafood entrees and classic New Orleans Creole Cuisine. As the locals say Laissez les Bon Temps Rouler - Let the Good Times Roll at the Astor Crowne Plaza Hotel in New Orleans! ... more   less 
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Also Known As:
Astor Crowne Plaza
Crowne Plaza New Orleans

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