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Crowne Plaza Hotel Astor-New Orleans

4.0 of 5 739 Canal Street at Bourbon, New Orleans, LA 70130
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Crowne Plaza Hotel Astor-New Orleans
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Crowne Plaza Hotel Astor-New Orleans
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1,974 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (493)
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  • All months
    (1974)
  • Mar-May only
    (511)
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Ruby, Virginia
Reviewer
3 reviews 3 reviews
1 of 5 stars Reviewed yesterday NEW

I arrived for a single night's stay to find that I had no room, even though I had a reservation and confirmation. The desk person was polite, not very sympathetic or apologetic; and had to make me wait to see a manager for more than 10 minutes. The manager was matter of fact - no room - she said she... More 

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New York City, New York
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed yesterday NEW

My husband and I stayed here for a few nights in December. We chose it because of it's proximity to the French Quarter (the back entrance puts you at the beginning of Bourbon Street) and it's price (very reasonable, especially a week before Christmas.) The hotel had it's pros and cons. Pros: -clean room, decent bathroom -large room, we opened... More 

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Pittsburgh, Pennsylvania
2 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed yesterday NEW

First we were greeted at the front desk by a very nice young lady who was able to get us in the room earlier than we thought (we arrived at 1 Pm and check was not until 4 PM) The room itself was comfortable and clean with a good view of Bourbon street. Great restaurant downstairs for breakfast lunch and... More 

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Connecticut
Top Contributor
77 reviews 77 reviews
20 hotel reviews
42 helpful votes 42 helpful votes
3 of 5 stars Reviewed yesterday NEW via mobile

The room was comfortable but sparsely furnished. The bathroom could use some works, cut all was clean and serviceable. A little surprised at the small bath towels and dearth of bathroom amenities. Location was great. Lobby was nice. On the 2nd night of our stay, our 11 year old granddaughter opted to stay with us. We asked for a roll... More 

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Miami, Florida
Senior Contributor
36 reviews 36 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed yesterday NEW

I found the location of this hotel very convenient! Literally in the middle of the action. It has an entrance thru Canal Street (main entrance) & thru Bourbon St. Being a Platinum member does help in getting a much larger room as it was the case. Room service (breakfast) took less than 20 minutes (although I was told it would... More 

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Peoria, Illinois
Reviewer
4 reviews 4 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed 2 days ago NEW

Stayed five nights for business. Upon arrival, I opened the taxi door and a guy was passed out on the curb. Most times I left the hotel there was someone passed out right by the door. Hotel is run down and dirty. In fitness center 2 of 7 treadmills worked. My room door stuck and was hard to open, the... More 

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Sevier County, Tennessee
Contributor
15 reviews 15 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

The beds in this room were wonderful and the room was nicely decorated. It is an expensive hotel, so I expected near perfection. Unfortunately, the bathroom needed a lot of maintenance. The shower rod was installed at an angle so that the curtain wouldn't stay closed. Consequently, the shower flooded the floor. The sink had no stopper, and the faucet... More 

Was this review helpful? Yes 1
Miami Beach, Florida
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 6 days ago NEW

My boyfriend and I stayed in this hotel for Mardi Gras festival this year. The room was nice and clean,not too big but very romantic and warm..the big comfortable bed..The service was also very good,on time,all of them so kind,especially the concierge-in two minutes he explained us where to go for a dinner..In front of our window there was festival... More 

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Milwaukee, Wisconsin
Senior Contributor
34 reviews 34 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

This hotel appears to be a very nice hotel but a few of my experiences were less than pleasant. The location is great if you're into the partying scene on Bourbon street. I am not, but I can say that even though I was there on Fat Tuesday I could not hear anything from my room. Instead, I could hear... More 

Was this review helpful? Yes 3
Chicago, Illinois
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 1 week ago

The location of this hotel is absolutely perfect. When we arrived around 130pm, our room wasn't ready. Totally understandable but they we not able to give us a time frame of when the room would be ready. Although this allowed us to walk around to grab something to eat and drink, I would have liked to freshen up after our... More 

Was this review helpful? Yes 1
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Hotel Summarization (Beta)

What travelers say

  • French quarter(51)
  • Bourbon street(44)
  • Very nice(28)
  • Great location(20)
  • Valet parking(14)
  • Ear plugs(10)
  • Front desk staff(9)
  • Executive Lounge(8)
  • Mardi Gras(8)
  • Room service(8)

Additional Information about Crowne Plaza Hotel Astor-New Orleans

Address: 739 Canal Street at Bourbon, New Orleans, LA 70130
Phone Number:
Location: United States > Louisiana > New Orleans > Central Business District
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Crowne Plaza Hotel Astor-New Orleans 4*
Number of rooms: 707
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Also Known As:
Astor Crowne Plaza
Crowne Plaza New Orleans
Hotel Style:
#24 Luxury Hotel in New Orleans

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