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Crowne Plaza Hotel Astor-New Orleans

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739 Canal Street at Bourbon, New Orleans, LA 70130
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Crowne Plaza Hotel Astor-New Orleans
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Crowne Plaza Hotel Astor-New Orleans
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2,088 reviews from our community

Traveler rating
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    426
    226
    157
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269
584
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500
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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    (626)
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    (474)
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    (478)
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    (510)
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Top Contributor
60 reviews 60 reviews
15 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed yesterday NEW

Great location! Overall our stay was ok, staff was friendly and our room was what you expect at his price point. This trip was about exploring the areas outside NOLA during the day and enjoying dining at night. Both accomplished at a reasonable price.

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Weatherford, Oklahoma
1 review
4 of 5 stars Reviewed 2 days ago NEW

When we checked in we were greeted with a big smile from Shenita and her cheerful serenade put us right into the New Orleans French Quarter groove. Quickly and efficiently Shenita accommodated a mistake in my online booking and had us into our room. All other staff we encountered were friendly and helpful.

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Grand Rapids, Michigan
Top Contributor
61 reviews 61 reviews
9 hotel reviews
16 helpful votes 16 helpful votes
2 of 5 stars Reviewed 3 days ago NEW via mobile

My family and I, along with a group of friends, stayed here for several days. First, our view was of the roof of the building and the AC units. Our friends looked out at an interior wall of the hotel. Next, our friends' room had a roach in it, which was just gross. And on our last morning we got... More 

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Micah L, Manager at Crowne Plaza Hotel Astor-New Orleans, responded to this review

Thanks for your comments about your stay at our hotel. Here at the Astor Crowne Plaza we take all comments as a way to continuously improve on all aspects of the hotel. I do want to apologize that the room, and stay were not up to your standards.However, I am excited to announce the team here at the Astor are... More 

Kitchener, Canada
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We stayed here for 2 nights in April and found the hotel staff very friendly and accommodating to all our requests. We stayed on the 6th floor overlooking Bourbon St and even though that was where all the action was, the noise never penetrated up to our room. The location was perfect as everything was within walking distance. Parking prices... More 

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Dallas, Texas
Senior Contributor
42 reviews 42 reviews
8 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

There is nothing particularly superlative about this hotel, save it's location. You can't beat it if you wan to be in the heart of everything. The rooms are fine though nothing to write home about. My room faced Bourbon-so it was noisy. (If you're a light sleeper you better request a room away from Bourbon or else you'll never sleep!),... More 

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Micah L, Manager at Crowne Plaza Hotel Astor-New Orleans, responded to this review

Dear 1mc1i111y, Thanks for your comments regarding our property. I am excited that you found the location of our property convenient. However I would like to apologize that the hotel was not up to your standards, and you didn’t thoroughly enjoy your stay. I hope that in your future visits to the City of New Orleans, you will consider giving... More 

Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Had a blast while staying at this hotel for a couple of days on a quick getaway with my wife! The hotel was very clean and had a lot of character, which is what we were looking for. We were on the 4th floor right above Bourbon Street and the hotel is very quiet. We couldn't hear any noise at... More 

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Cedar Falls, Iowa, United States
Contributor
15 reviews 15 reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

OVERALL IMPRESSIONS. We came to NOLA with our 8 and 6 year old so my wife could do some research for a novel...had originally planned to stay outside the city, but the hotel had a great Groupon special, so decided to give it a try. The rooms themselves were good -- missed some of the amenities like a room refrigerator... More 

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2 reviews
5 of 5 stars Reviewed 4 days ago NEW

The hotel is very nice. The staff was courteous and kind. Easy check in and easy check out. When I walked into the hotel room it was a bit humid but after a while it cooled down. The location is GREAT but a bit much as well. Here's why... Great location since there is an exit to the hotel that... More 

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San Antonio, Texas
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
4 of 5 stars Reviewed 5 days ago NEW

We stayed for a girls weekend for two nights. Great location right on the corner of Canal and Bourbon. Walking distance to just about everything. The rooms were clean and comfortable. The bathroom was very nice and the shower/tub was clean. There is no refrigerator in the room, so no room for leftovers after eating out. As soon as we... More 

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Darien, Connecticut
Senior Contributor
42 reviews 42 reviews
12 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

We booked this hotel through Groupon for $80.00 a night prior to reading the reviews on TripAdvisor. We were going to New Orleans for a friends 50th Birthday Celebration and were staying 5 nights from 3/29-4/3. I spent many months reading the reviews and worrying about if we made a mistake booking this hotel. A week prior to our arrival... More 

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Hotel Review Summarization

What travelers say

  • French quarter(45)
  • Bourbon street(32)
  • Very nice(25)
  • Great location(14)
  • Valet parking(13)
  • Front desk staff(8)
  • Ear plugs(7)
  • Room service(6)
  • Would definitely stay(5)
  • Next morning(5)
Questions? Get answers from hotel staff and past guests. Ask a question

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