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Crowne Plaza Hotel Astor-New Orleans

4.0 of 5 739 Canal Street at Bourbon, New Orleans, LA 70130
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Crowne Plaza Hotel Astor-New Orleans
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Crowne Plaza Hotel Astor-New Orleans
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1,685 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Baltimore
Contributor
19 reviews 19 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Really nice lobby,has a grand New Orleans feeling.We had a decent room with a nice bathroom ,It was a nice size not huge but not cramped, The rooms and halways could use some updating,The staff is very friendly and accommodating,The pool is small but nice. But the highlight is the locaton ,you cant beat it .It is an easy walk... More

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1 review
1 of 5 stars Reviewed 2 days ago NEW via mobile

Stayed 2nd weekend in October 2014, our 2nd time in the French Quarter. This is a pretty good location if you want to be right where the party is. The hotel is Beautiful, the front desk staff is not. The young girls working the desk are rude and standoffish with crappy attitude written all over their faces. It was comparable... More

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Worcester, United Kingdom
Senior Contributor
45 reviews 45 reviews
15 hotel reviews
33 helpful votes 33 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

While I accept the location of this hotel is excellent, - on the edge of the French Quarter on the corner of Canal and Bourbon, the room rate was ridiculous for a very average, dated and quite shabby hotel. The carpets and room decor are grim and well overdue replacement/refurbishment, ice maker on 4th floor didn't work, shower mixer needed... More

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Wauconda, Illinois
Reviewer
5 reviews 5 reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

I had read a lot of reviews prior to our staying at the Crown Plaza Astor and was not quite sure what to expect. We arrived early around 1 p.m. and they had a room ready so we were able to check in right away which was awesome!!!! The desk staff is very helpful and super friendly. We had reserved... More

Was this review helpful? Yes 1
Lima, Peru
Senior Contributor
48 reviews 48 reviews
12 hotel reviews
71 helpful votes 71 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

This place is all about the location. Perfect! Right on the end of Bourbon St... placed where there was almost no noise on our 5th floor room facing Bourbon St. Easy walk to and from. Yeah. Great location. Then... everything else is blah. Nice entryway, fairly nice rooms but older, with the most annoying, hard, and squeeky beds. They need... More

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Pickens, South Carolina
Contributor
13 reviews 13 reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

If you want to be withing walking distance of everything this is the place to be but if you are looking for the perfect place to stay this is not it! We had reserved our room requesting late arrival, when we arrived we were put in a room that appeared to be in the middle of renovating and told we... More

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Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
19 helpful votes 19 helpful votes
2 of 5 stars Reviewed 5 days ago NEW

Perfect location, right at the top of Bourbon street, just a walk to all the fashion outlets, and on Canal street. Unfortunately hotel staff were very rude, the room was old and dirty. We were on our honeymoon and given an 'upgrade' to a room with 2 beds? What!! Wi if was a disgrace, all hotel should have free hi... More

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Alicia S, Guest Relations Manager at Crowne Plaza Hotel Astor-New Orleans, responded to this review

Hello Ben_S_Sydney, Congratulations on your recent nuptials and thank you for choosing to stay with us for such an important event!! I am so sorry that you did not have a memorable experience and a positive customer service experience and you felt our staff was rude and the room was old looking. I apologize that the Wi-Fi did not meet... More

Houston, Texas
Reviewer
5 reviews 5 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Hotel is the perfect location, Bourbon and Canal . The staff was excellent! Courteous, and friendly, check in was easy and quick. Our room looked onto Bourbon St., but was quiet with a great view. The hotel bar was also nice, though the Bourbon House restaurant was just okay, but that's a different review. Had a great stay , can't... More

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1 review
5 of 5 stars Reviewed 6 days ago NEW

The Astor Crowne Plaza is a great location for business events or enjoying the French Quarter. Whatever you come for Rose Hernandez, the front desk personnel and entire staff are friendly, helpful and fun...

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Nassau, New Providence, The Bahamas
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 6 days ago NEW

My family and I spent 4 days at the Crown Plaza. The location of this hotel is ideal, on the corner of Bourbon and Canal. The bellman and front desk were always helpful and hospitable and provided the best advice on where to go and what to eat.

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Hotel Summarization (Beta)

What travelers say

  • French quarter(51)
  • Bourbon street(45)
  • Very nice(28)
  • Great location(21)
  • Valet parking(15)
  • Front desk staff(10)
  • Ear plugs(10)
  • Mardi Gras(10)
  • Executive Lounge(8)
  • Room service(8)

Additional Information about Crowne Plaza Hotel Astor-New Orleans

Address: 739 Canal Street at Bourbon, New Orleans, LA 70130
Phone Number:
Location: United States > Louisiana > New Orleans > Central Business District
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Crowne Plaza Hotel Astor-New Orleans 4*
Number of rooms: 707
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Also Known As:
Astor Crowne Plaza
Crowne Plaza New Orleans

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