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Crowne Plaza Hotel Astor-New Orleans

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739 Canal Street at Bourbon, New Orleans, LA 70130
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Crowne Plaza Hotel Astor-New Orleans
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2,283 Reviews from our TripAdvisor Community

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Traveler rating
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    478
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (575)
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  • Dutch first
  • English first
  • French first
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  • All months
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  • Mar-May only
    (701)
  • Jun-Aug only
    (594)
  • Sep-Nov only
    (478)
  • Dec-Feb only
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Hammond, Louisiana
1 review
5 of 5 stars Reviewed today NEW

Lived here my entire life till Katrina, been back several times, this trip was memorable. Deanna at the front desk, reservations were great, got to see her when we checked in, and she remembered talking to us. (How often does that happen !) You made our,stay so pleasant, but it didn't stop there. Thomas, the bellman, you went the extra... More 

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Canyon Lake, California
Level Contributor
15 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed yesterday NEW

My wife and I read the reviews on this hotel and called ahead to the front desk before we arrived with our daughter for our 4 night July visit to New Orleans. I was extremely impressed with the high-quality service from the front desk (particularly from Monique) and everything else regarding our visit here. I asked if the room had... More 

Was this review helpful? Yes 1
Level Contributor
1 review
5 of 5 stars Reviewed yesterday NEW

I can not say one bad thing about this hotel, from valet, to the front desk, the concierge, and everything in between, made for a perfect stay on Bourbon Street. Looking forward to coming back in the Fall!

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Waco, Texas
Level Contributor
14 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

A room can be had for a good price. It is in the perfect location if your aim is to eat oysters and get straight crunk. The staff was cool, but generally worn down by having to deal with folks that get straight crunk on the reg. In fact, like everything else in NOLA, the staff, and the hotel itself,... More 

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Calgary, Canada
Level Contributor
82 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

While you can expect all hotels around Bourbon street to succumb to a certain level of noise and chaos,I have very mixed feelings about my time here. Boasting itself as a 4 star hotel, the rates are very competitive for the NOLA French quarter. Upon arrival, my husband and I were greeted by the most unpleasant front desk agent- there... More 

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Micah L, Manager at Crowne Plaza Hotel Astor-New Orleans, responded to this review

Dear Brittany J. First and foremost, congratulations on your wedding and thank you for choosing our hotel to share in your special day! I am deeply disappointed that we fell short in providing you with the carefree and enjoyable experience you and your husband deserve. We pride ourselves on providing exceptional service, and I truly apologize that we failed to... More 

Level Contributor
1 review
5 of 5 stars Reviewed 2 days ago NEW

This is the second time I have stayed at the Astor Crowne Plaza on Bourbon street and I love it! When I called to confirm my reservation that I booked online. I asked what room I stayed in last time and the lady offered to give me the same room yay! We went to celebrate my Boyfriends Birthday. We parked... More 

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Somerset, Pennsylvania
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 5 days ago NEW

Our stay at the Astor Crowne Plaza was a gift from a family member. With that being said we were so disappointed in our stay. The room was to be a 2 bed room, and when we arrived we found that we were not getting the correct room. The first night of our stay we had to make due with... More 

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Micah L, Manager at Crowne Plaza Hotel Astor-New Orleans, responded to this review

Dear Darrell922 Thank you for your comments about your recent experience. Your comfort and convenience are of the utmost importance to us. Although we try our best to meet all of our guests’ requests, unfortunately, there are times when things go askew. It is apparent that we fell short in providing your requested room type at the time of check-in,... More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 5 days ago NEW via mobile

On my recent trip to New Orleans, we stayed at the Astor Crowne Plaza. This hotel was on a great location and within walking distance to all main tourist areas. We were in town for a festival and walked the whole time exploring all that was going on in Nola from Jackson Square, the convention center, Superdome, Harrah's casino, French... More 

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Level Contributor
16 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
2 of 5 stars Reviewed 6 days ago NEW

We have stayed here multiple times and have usually had adequate accommodations and the staff has been generally helpful and friendly. NOT THIS TIME!!! We stayed two nights this time because the price was right and the location is perfect. Immediately upon our arrival in our room we noticed the AC was NOT working properly and the floor was soaking... More 

Was this review helpful? Yes 2
Micah L, Manager at Crowne Plaza Hotel Astor-New Orleans, responded to this review

Dear TinaH64 Thank you for your feedback on your recent stay. We take every comment here as an opportunity to improve upon all levels of the hotel. We also appreciate that you have stayed with us a few times, but are disappoint to hear of your recent experience. Our goal is to provide you with the exceptional service you deserve,... More 

Stafford
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Hubby and I went for 3 day birthday trip and had a blast. Great location close to Felix and Acme oyster bar off Bourbon. The bourbon house restaraunt onsite is also excellent. What can I say Im a foodie. Staff was great even with a full house from a vollyball tournament. Loved it!

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Hotel Review Summarization

What travelers say

  • French quarter(44)
  • Bourbon street(30)
  • Very nice(25)
  • Great location(14)
  • Valet parking(13)
  • Front desk staff(8)
  • Ear plugs(7)
  • Room service(6)
  • Would definitely stay(5)
  • Next morning(5)
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