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Crowne Plaza Hotel Astor-New Orleans

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739 Canal Street at Bourbon, New Orleans, LA 70130
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Crowne Plaza Hotel Astor-New Orleans
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Crowne Plaza Hotel Astor-New Orleans
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2,153 reviews from our community

Traveler rating
    646
    659
    451
    235
    162
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277
611
73
511
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (543)
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Lake Charles, Louisiana
Senior Contributor
32 reviews 32 reviews
4 hotel reviews
12 helpful votes 12 helpful votes
2 of 5 stars Reviewed yesterday NEW

I'm conflicted because there were some great parts about our stay at the Astor; the location, the Bourbon House restaurant downstairs. But overall we left really disappointed in the hotel. We've stayed here in the past and it seems on a downward spiral. We were greeted by an agent that wasn't happy to see us. Not told that we would... More 

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Senior Contributor
31 reviews 31 reviews
7 hotel reviews
17 helpful votes 17 helpful votes
2 of 5 stars Reviewed yesterday NEW

We stayed on Memorial Day weekend which was especially busy for the hotel, but it was a mad house! I have IHG platinum status and there was a REALLY long check-in and then a separate roped line for platinum status. I was thankful to get in that line, only to be told they don't use that and I need to... More 

Was this review helpful? Yes 2

Travelers are raving about these New Orleans hotels

Sunny Gold Coast
Senior Contributor
22 reviews 22 reviews
22 hotel reviews
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed 2 days ago NEW via mobile

My partner and I stayed here for three days last week and LOVED the location! It is perfect for French Quarter convenience. The foyer is quite beautiful and you feel a little fancy walking in here from the relative crazy of Canal Street and the insanity of Bourbon Street. Our room was nice and spacious (on the old side of... More 

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Baton Rouge, Louisiana
Contributor
13 reviews 13 reviews
6 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

I made the mistake of letting my hubbie book the room for wedding in New Orleans last weekend. He chose one of the hotels the bride had reserved. I knew the hotel was on Canal St., but I did not pay attention to the exact location. I was dismayed to drive down Canal and find that this hotel sat right... More 

Was this review helpful? Yes 2
AZ
Contributor
15 reviews 15 reviews
11 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

Being a slight hotel snob, I was dreading my stay based on the reviews here (I don't chose my hotels when I travel for business); it was not nearly as dreary as some of the reviews make out. My room was 1325, overlooking (tiny window, so the view is more straight west) the very south end of Bourbon Street -... More 

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Arlington, Texas
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 days ago NEW

Visited New Orleans again and really enjoyed the hotel. My daughter in law picked it out and I don't think she could have done any better. Very affordable and the location at Canal & Bourbon is super. Just a short walk to the river with the French Quarter right there. We checked out the French Quarter, ate breakfast at Brennan's... More 

Was this review helpful? Yes 1
Contributor
14 reviews 14 reviews
3 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We had a party of 16 on vacation and stayed here with a promo special at $99 per night per room (we had 4 rooms). The staff were friendly and helpful, the rooms were very clean! The first night the air quit working in one room and onsite maintenance crew were very prompt in fixing it! It is a large... More 

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Chicago, Illinois
Reviewer
3 reviews 3 reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

This was a last minute reservation. Priceline considered this a 4 star hotel with the "name your own price" feature. I must disagree. This hotel was average, outdated and wasn't the cleanest. The hotel staff was pleasant, which made for a better stay. It was in close proximity, for walking purposes, to bourbon street and all of the "main" attractions.... More 

Was this review helpful? Yes 2
Richmond, Virginia
Senior Contributor
25 reviews 25 reviews
8 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

The location of this hotel is fantastic. Steps from Bourbon street. Trolley stop right in front of the hotel. Short walk to anywhere you want to be. Front desk staff was rude and not helpful. Concierge was awesome and gave us great info. Attendants were helpful and eager to help. Only disappointment truly was front desk.

Was this review helpful? Yes 1
Vernon, New Jersey
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

Hotel overall was OK. However, house keeping was very poor. Room not done first night. Left used coffee filter in the coffee machine next day. When we got home we realized a half-filled bottle of prescription pills was missing from the bathroom. Called tonight to complain, but was told to call back tomorrow to speak with someone. Guess they don't... More 

Was this review helpful? Yes 2
Hotel Review Summarization

What travelers say

  • French quarter(44)
  • Bourbon street(30)
  • Very nice(25)
  • Great location(14)
  • Valet parking(13)
  • Front desk staff(8)
  • Ear plugs(7)
  • Room service(6)
  • Would definitely stay(5)
  • Next morning(5)
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