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All 153 New Orleans hotels

Crowne Plaza Hotel Astor-New Orleans

4.0 of 5 Hotel   |   739 Canal Street at Bourbon, New Orleans, LA 70130 (Central Business District)
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Crowne Plaza Hotel Astor-New Orleans
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66%
Ranked #97 of 153 hotels in New Orleans
A recent review
4 of 5 stars reviewed yesterday
Sammie W Miami
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1,543 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (342)
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English first
Miami
Top Contributor
53 reviews 53 reviews
11 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed yesterday NEW

This place was awesome!!! We booked last minute hotel! and wow we could have not asked for more, walking distance from the superdome! The bed was soft....the room was nice and clean we stayed on the 12th floor nice view too!......The parking however was crazy, it took 35 minutes to park! but hey it was worth it! Because e never... More

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Vancouver, Canada
Senior Contributor
37 reviews 37 reviews
12 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed yesterday NEW

Great location front desk staff very helpful although extremely busy loved our room except the lack of a view. Good breakfast and loved the bourbon bar bell staff were the best stored our luggage for the day no cost we will be back for sure

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Calgary, Canada
Senior Contributor
23 reviews 23 reviews
4 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed yesterday NEW

We booked this hotel not knowing what it would be like, or where it was located really. Upon our arrival, we were a bit nervous as to noise, but the staff was very honest and told us pretty much what we were in for. Our first two nights were wonderful, but the last three, well , they were a bit... More

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New Orleans, Louisiana, United States
Senior Contributor
31 reviews 31 reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed yesterday NEW

Visited this hotel Sunday July 20, 2014 to meet up with a long lost relative. To get into the hotel, I had to walk thru quite a crowd - all seemed to be waiting for taxis or valeted cars as it was just past check out time (11:30am). Once inside, the place looked very nice, rather grand, but not too... More

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Itasca
Reviewer
3 reviews 3 reviews
2 of 5 stars Reviewed yesterday NEW

Probably a great hotel in its prime, but now in need of a major facelift. Outdated rooms, a tiny pool, no perks to make guests feel the luxury that the lobby inspires....My own room smelled strongly of cigarette smoke mixed with chemical cleaners. For the price, you could do much better in NOLA.

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Louisville, Kentucky
Senior Reviewer
6 reviews 6 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 2 days ago NEW

We reserved our hotel room here on Groupon for a fairly decent discount...and it's a good thing, because I'd never pay their full price. Upon arriving, we had hoped to keep costs down by bringing our own luggage in, parking the car ourselves, etc. We were essentially forced to valet the first day by the bellhop (after we waited for... More

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Alicia S, Guest Relations Manager at Crowne Plaza Hotel Astor-New Orleans, responded to this review

Dear KM1221, Thank you for your comments and for being an IHG Rewards Member. I am very sorry that our hotel did not meet your expectations. I apologize that you had room key issues and you were not able to connect to the Wi-Fi in your room. As a guest of the hotel, you have access to the basic level... More

Bel Air, Maryland
Contributor
20 reviews 20 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

I just spent 3 days attending a conference at the Astor Crown Plaza. It was a very enjoyable experience. The room was large and comfortable with all of the frills you could want. The staff was very personable, especially our maid, who tackled a smokey smell with a pleasant scent and made sure we had two decaf coffee packets for... More

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Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 6 days ago NEW

I bid on a four star hotel in the French Quarter not knowing what location I was going to get and then was super nervous about it after reading the reviews. We did not experience any issues with valet or check in. We were allowed to check in at 1pm and my car was out front 5 minutes after I... More

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Long Island NY
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

Stayed there from 7/12 -17. We didn't chose the venue, it was chosen by the convention committee. THE building itself is architecturally interesting... it ends there. Rooms were acceptably clean but dated. Bed was OK. At least one elevator a day wasn't working which was not really a big deal because there were 5 or 6. Location is good, right... More

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Alicia S, Guest Relations Manager at Crowne Plaza Hotel Astor-New Orleans, responded to this review

Dear VTirelli, Thank you for taking a moment to post your comments. I am truly sorry that our hotel did not meet your expectations and you did not enjoy your stay with us. I am sorry for the inconvenience you had with the Business Center and elevators, consequently during your stay we were performing preventative maintenance on the elevators. It... More

2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

Just spent 5 nights there for a convention. Every employee there was friendly and extremely helpful. Their restaurant is a shade price and has a limited selection but otherwise I had a very good stay there.

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Hotel Summarization (Beta)

What travelers say

  • French quarter(51)
  • Bourbon street(45)
  • Very nice(28)
  • Great location(21)
  • Valet parking(15)
  • Front desk staff(10)
  • Mardi Gras(10)
  • Ear plugs(10)
  • Executive Lounge(8)
  • Room service(8)

Additional Information about Crowne Plaza Hotel Astor-New Orleans

Address: 739 Canal Street at Bourbon, New Orleans, LA 70130
Phone Number:
Location: United States > Louisiana > New Orleans > Central Business District
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Crowne Plaza Hotel Astor-New Orleans 4*
Reservation Options:
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Also Known As:
Astor Crowne Plaza
Crowne Plaza New Orleans

310 photos of this hotel

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style
#23 Luxury Hotel in New Orleans
Hotel Class
Official Description (provided by the hotel)
Come experience 'Southern Hospitality' at 'The Place to Meet' in New Orleans! The Astor Crowne Plaza Hotel-New Orleans is located at the gateway to the world-famous French Quarter at the corner of historic Bourbon and Canal streets. Our location is unsurpassed in 'The Big Easy' and is within walking distance to all the downtown attractions and world-renowned restaurants! Enjoy the perfect blend of old world charm infused with modern luxury and convenience! This non-smoking 693 room, 4-diamond New Orleans hotel will welcome you with our warm and friendly staff, 24-hour in-room dining service, concierge and business services, valet parking, bell services, out-door pool, and fitness center. The Astor Crowne Plaza Hotel-New Orleans is honored to host Dickie Brennan's newest restaurant, the Bourbon House, offering seafood entrees and classic New Orleans Creole Cuisine. As the locals say Laissez les Bon Temps Rouler - Let the Good Times Roll at the Astor Crowne Plaza Hotel in New Orleans! ... more   less 
Number of rooms
707

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