We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Crowne Plaza Hotel Astor-New Orleans

4.0 of 5 739 Canal Street at Bourbon, New Orleans, LA 70130
Hotel website
Hotel deals
Special Offer
Save 10-30%
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Crowne Plaza Hotel Astor-New Orleans
Professional photos View all
Browse nearby
Crowne Plaza Hotel Astor-New Orleans
Write a Review

1,910 reviews from our community

Traveler rating
    594
    590
    385
    198
    143
See reviews for
242
528
67
453
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (468)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
    (1910)
  • Mar-May only
    (505)
  • Jun-Aug only
    (474)
  • Sep-Nov only
    (478)
  • Dec-Feb only
    (453)
All months
Senior Contributor
42 reviews 42 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

It's a classic hotel on Canal Street, with friendly staff, comfortable clean rooms, great location, etc, but c'mon, this hotel isn't a budget option, you should never charge $17/day for WiFi. Outrageous.

Was this review helpful? Yes
Lynchburg, Virginia
2 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 4 days ago NEW

Start off by saying, I have stayed here many times, the last time this past fall 2014. The hotel must have changed hands or something. I am a tour host and take groups of people all over the United States, so I know hotels. The rooms have been let go, as in not attended to. I stayed there twice last... More 

Was this review helpful? Yes 1
Pim T, Guest Relations Manager at Crowne Plaza Hotel Astor-New Orleans, responded to this review

Dear mcconvilleme2, Thank you for taking the time to share such a detailed review regarding your most recent stay with us. While I truly appreciate your loyalty to the Astor Crowne Plaza New Orleans, I am extremely disappointed to learn that we fell short to meet your expectations this time. There is no excuse for the lack of service or... More 

Ohio
Senior Contributor
23 reviews 23 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

This old hotel is beautiful and located perfectly. Bourbon street on one side and my favorite (Royal Street) runs one the other side. Two very different streets and the hotel sits in the middle. The "rooftop" pool (3rd floor) is laughably small but clean. I doubt many pick this hotel for a pool but it's size did surprise me. The... More 

Was this review helpful? Yes 1
Pim T, Guest Relations Manager at Crowne Plaza Hotel Astor-New Orleans, responded to this review

Hello GoPackGo3535, Thank you for taking the time to share your experience regarding your recent stay with us. We kindly appreciate your compliments on our hotel as well as the location. We always strive to improve our products and we are constantly updating our hotel all year round to maintain the high standard that our guests expect while staying with... More 

Flint, Michigan
Senior Contributor
49 reviews 49 reviews
16 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

This old hotel was a good stay. Location is right on the corner of Bourbon and Canal, short walk to the river, casino, shopping, and the French Quarter. Service was very friendly. Air conditioner wouldn't cool as much as I would have liked and the safe didn't work. But rooms were clean and what to expect for an older hotel.... More 

Was this review helpful? Yes
Pim T, Guest Relations Manager at Crowne Plaza Hotel Astor-New Orleans, responded to this review

Dear pac0101, Thank you for sharing your experience regarding your recent stay with us. I am happy to hear you enjoyed the location of the hotel as well as the nearby attractions. I have shared your comments regarding the AC with our engineering team and the issue will be looked at right away. Again thank you for your review and... More 

New Canaan, Connecticut
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

I arrived in NO having just left a Noreaster back home in CT and after a several hour delay walked wearily into the the Crowne Plaza without a room reservation. Shenita was at the front desk beaming with a big smile and although the hotel was officially booked, she went out of her way to find me a room. Her... More 

Was this review helpful? Yes 2
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

The hotel was in a great location (Canal and Bourbon), had a beautiful front entrance and lobby and excellent restaurant/bar attached. The room was average though the bed was above average. What made this such a great stay for me was the woman at the front desk, Shenita Griffin. She went out of her way to help me have an... More 

Was this review helpful? Yes 1
Nashville, Tennessee, United States
Senior Contributor
23 reviews 23 reviews
12 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago

We found an offer on Groupon and decided to take a chance on this hotel. We were very pleasantly surprised! The lobby is very comfortable, the rooms very spacious. Our room overlooked Canal Street and it was amazingly quiet. The location is outstanding, walking distance to anything in the quarter. Highly recommend!

Was this review helpful? Yes
Houston, Texas
Contributor
14 reviews 14 reviews
10 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 1 week ago

First stay here. Groupon pkg was an excellent value, but also made the hotel busy. It was much fuller than other nearby hotels. We visited a few of them just to compare (sonesta, four points, monteleone, etc; all beautiful properites. Crowne is eclectic. At least 4 different bldgs have been joined together to create the hotel, A group could be... More 

Was this review helpful? Yes 1
Austin, Texas
Senior Contributor
21 reviews 21 reviews
10 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 1 week ago

Let me start off by saying that I got a deal on this hotel. It was $110 per night and for that price if was worth it. IN A NUTSHELL, if you get a deal on it go, otherwise spend your money somewhere else! As others have mentioned, the location is incredible and the hotel as far as decor is... More 

Was this review helpful? Yes
Pim T, Guest Relations Manager at Crowne Plaza Hotel Astor-New Orleans, responded to this review

Dear cynch2013, Thank you for taking the time to write such a detailed review regarding your recent stay with us. Please accept my sincerest apologies for the service you experienced. Our staff receive so many wonderful compliments about their professional and exceptional service, which made it so disappointing to learn that on this occasion we failed to meet your expectations.... More 

Senior Reviewer
7 reviews 7 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago

We got a great last minute deal. Although there was some sort of wild fraternity gathering, it didn't seem too noisy. Meanwhile, two parades passed by our window, so that tells you about the location. The only negative was that the housekeeping staff were too eager to get into our room, as early as 9 in the morning. Make sure... More 

Was this review helpful? Yes
Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Crowne Plaza Hotel Astor-New Orleans? Share your experiences!

Write a Review Add Photos & Videos

Hotel Summarization (Beta)

What travelers say

  • French quarter(51)
  • Bourbon street(45)
  • Very nice(28)
  • Great location(21)
  • Valet parking(15)
  • Front desk staff(10)
  • Ear plugs(10)
  • Mardi Gras(10)
  • Room service(8)
  • Executive Lounge(8)

Additional Information about Crowne Plaza Hotel Astor-New Orleans

Address: 739 Canal Street at Bourbon, New Orleans, LA 70130
Phone Number:
Location: United States > Louisiana > New Orleans > Central Business District
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Crowne Plaza Hotel Astor-New Orleans 4*
Number of rooms: 707
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Booking.com, Expedia, IHG, Despegar.com, Hotels.com, Travelocity, Priceline, Agoda, TripOnline SA, Odigeo and Tingo so you can book your Crowne Plaza Hotel Astor-New Orleans reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Astor Crowne Plaza
Crowne Plaza New Orleans
Hotel Style:
#24 Luxury Hotel in New Orleans

702 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (346)
Viewed
Hotel & grounds (54)
Viewed
Room/suite (89)
Viewed
View from room (21)
Viewed
Bathroom (42)
Viewed
Dining (10)
Viewed
Business center/function rooms (1)
Viewed
Pool/beach area (7)
Viewed
Other (122)

Expert photos: Taken by TripAdvisor travel experts

Viewed
All expert photos (287)
Viewed
Amenities (24)
Viewed
Junior Suite (39)
Viewed
Pool (19)
Viewed
Presidential Suite (46)
Viewed
Restaurants and Bars (12)
Viewed
Standard Double Queen Room (25)
Viewed
Standard King Room (28)
Viewed
The Hotel (94)

Management photos: Courtesy of the property manager

Viewed
All management photos (69)
Viewed
View from room (3)
Viewed
Hotel & grounds (26)
Viewed
Dining (6)
Viewed
Room/suite (18)
Viewed
Business center/function rooms (3)
Viewed
Pool/beach area (2)
Viewed
Other (11)
Hotels you might also like...
Check In Check Out
Price Your Stay