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Crowne Plaza Hotel Astor-New Orleans

4.0 of 5
739 Canal Street at Bourbon, New Orleans, LA 70130
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Ranked #41 of 149 hotels in New Orleans
4.0 of 5 stars 616 Reviews
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616 reviews from our community

What travelers say about this hotel
  • French quarter(34)
  • Bourbon street(25)
  • Very nice(12)
  • Front desk staff(9)
  • Room service(9)
  • Valet parking(7)
  • Great location(7)
  • Mardi Gras(6)
  • Friendly and helpful(5)
  • Lobby bar(5)
Traveler rating
    230
    191
    85
    63
    47
Only show reviews for Family (72) | Couples (181) | Business (146)
Date Rating
scott g
Fort Wayne, Indiana
1 review
3 of 5 stars Reviewed February 9, 2012 NEW

hotel was nice and clean , front desk very friendly , room pretty clean , bell hops very helpful ,restaurant well now where do i start , breakfast walked in no sign saying wait to be seated no one around , fine proceeded to find a table , found one went to sit down , across the room a waiter... More

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ceciliaboom
Wichita, Kansas
Reviewer
3 reviews
3 helpful votes
4 of 5 stars Reviewed February 7, 2012 NEW

Although I initially wanted to stay in a smaller, bed and breakfast, boutique style hotel, I was happy with what $180 a night paid for at The Astor. The only major bummer, in my opinion, is the lack of hot tub. The best part of staying at The Astor was the fact that it is located right at the intersection... More

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gjscraftygirl
Savannah, Georgia
Top Contributor
84 reviews
37 helpful votes
3 of 5 stars Reviewed February 7, 2012 NEW
1
person found this review helpful

Stayed in this hotel in November of 2011, when we earned a free trip to NOLA. The hotel was pre-arranged for us, and knowing the company that arranged the accommodations, we had confidence that it would be an outstanding place. The customer service was awesome. The concierge was quick to answer any and all questions and made several calls on... More

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IHGCare, IHGCare at Crowne Plaza Hotel Astor-New Orleans, responded to this review
February 9, 2012

Dear Gjscraftygirl, Thank you for contacting Guest Relations regarding your stay with the Crowne Plaza Hotel Astor-New Orleans. We realize you have many choices when it comes to lodging, and we sincerely appreciate your business. We are always very happy when a guest contacts us about the wonderful service they have received. As soon as I received your comments, I... More

MidwestBoy
Chicago, Illinois
Senior Contributor
38 reviews
36 helpful votes
3 of 5 stars Reviewed February 5, 2012 NEW
1
person found this review helpful

1. Good: service 2. Bad: Lack of attention to detail when cleaning rooms. A little dusty, minor odor. 3. Hidden Costs: $9.95/day for internet (free in lobby) $28/day parking More

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Loves2travel0313
1 review
5 of 5 stars Reviewed February 4, 2012 NEW

We stayed here during the Sugar Bowl/New Years Eve. We had a GREAT time! The location can't be beat! Rooms were clean and had a view of Bourbon street! I gave the rooms a 4 because there was no exhaust fan in the bathroom. Beds were SOOOO comfy! We will definately stay here again next time we're in NOLA! More

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Tina H
Raleigh
2 reviews
3 of 5 stars Reviewed February 1, 2012

I recently had the opportunity to stay here for a busines conference. My entire experience with this hotel has been disappointing. Was surprised at check in on the lack of eye contact, sour faces and that no one asked to help us with luggage. Not even in my room for 15 minutes, and in walks another guest with the keys... More

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TravelerKNewJersey
New Jersey
Senior Contributor
36 reviews
11 helpful votes
4 of 5 stars Reviewed January 31, 2012

I had an opportunity to stay here after a business meeting. A buddy and I shared a suite on the 3rd floor. It's a great hotel. Room was clean and spacious. Our suite had it's own living room area with a comfy couch and tv. It's almost too nice for the location on Bourbon street. It is loud here at... More

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Karen75013
Allen, Texas
Contributor
11 reviews
10 helpful votes
3 of 5 stars Reviewed January 31, 2012
1
person found this review helpful

We stayed at the Crowne Plaza January 27-29, 2012. The location of this hotel is perfect...On the corner of Canal and Bourbon streets. A little noisy but you have to expect that when staying that close to Bourbon street. The hotel is very pretty -- Nice lobby. Our first contact was with the valet folks. They were very friendly and... More

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Jlbod
Senior Contributor
32 reviews
3 helpful votes
4 of 5 stars Reviewed January 29, 2012

Bedding was very comfortable , small room , cramped bathroom , moved coffee pot just to put shaving kit on counter. No fan in bathroom, very low showerhead . More

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thallsy
Calgary
Senior Reviewer
7 reviews
10 helpful votes
4 of 5 stars Reviewed January 29, 2012
2
people found this review helpful

The hotel is clean and provides a spacious, open lobby and a roof top pool (worth checking out if you need to lounge one afternoon). The location is very convenient if you are planning to check out the night life along Bourbon and, being at the end of the street, also allows a bit of an escape from all the... More

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Crowne Plaza Hotel Astor-New Orleans Also Known As

  • Astor Crowne Plaza
  • Crowne Plaza New Orleans
Address: 739 Canal Street at Bourbon, New Orleans, LA 70130

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Crowne Plaza Hotel Astor-New Orleans
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