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Crowne Plaza Hotel Astor-New Orleans

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739 Canal Street at Bourbon, New Orleans, LA 70130
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Crowne Plaza Hotel Astor-New Orleans
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Crowne Plaza Hotel Astor-New Orleans
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2,229 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (560)
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    (701)
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    (540)
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Los Angeles, California
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed yesterday NEW

This hotel is right in the middle of the action. Canal St and Bourbon St. are just steps away. Full of restaurants, pharmacies and tour attractions. Around 15 minutes away from the Plaza las Armas and many museums. You cannot park your own car, only valet.

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Houston, Texas
2 reviews
1 of 5 stars Reviewed yesterday NEW

I stayed at the Astor Crowne Plaza Hotel on Tuesday 30th June for 1 night which was more than enough. Initially when arriving the staff were friendly. I spent my evening out of the hotel and returned late evening where I tried to order room service breakfast and was told to order from my room. I then called down from... More 

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Travelers are raving about these New Orleans hotels

Kentucky
Top Contributor
139 reviews 139 reviews
21 hotel reviews
51 helpful votes 51 helpful votes
5 of 5 stars Reviewed yesterday NEW

Stayed here while in town on buisness. The location cannot be beat--right on the corner or Canal and Bourbon--everything is within walking distance. The rooms were well appointed and clean and the staff friendly and helpful. The meeting spaces were also nice, although some seemed tucked away down a long fogotten hallway of the venue space. Overall, a pleasant stay... More 

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Chicago, IL
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
34 helpful votes 34 helpful votes
3 of 5 stars Reviewed yesterday NEW

The location was great. The price was the best available for the location, but a hotel that ignores the Do Not Disturb sign, automatically loses points/stars for me. It was knock-knock-door-open early in the morning before I had a chance to remember I wasn't at home. I confirmed the Do Not Disturb sign was still on the door and I... More 

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Shreveport, Louisiana
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Excellent location. You can literally step onto Bourbon St. from the hotels side door. Very friendly employees. Rooms were nice would have been nice to have a fridge. Overall pretty good stay. I'd stay again.

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Senior Reviewer
6 reviews 6 reviews
5 of 5 stars Reviewed 2 days ago NEW

beyond the obvious great location, this hotel is high class great service and features. It is at the very edge of Bourbon street so you can walk into french quarter without having to be caught in the midst of it. Very good service makes for a very comfortable and welcome stay. I came in early after a red eye flight... More 

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Senior Contributor
30 reviews 30 reviews
5 of 5 stars Reviewed 3 days ago NEW

Loved our stay here. Staff was friendly and made sure guests had everything they needed. The Bourbon House/Dickie Brennan's was delicious! The front desk always had taxis waiting outside when you needed one. The staff were always helpful in recommending restaurants, tours, jazz clubs, etc.

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cypress, texas
Senior Contributor
47 reviews 47 reviews
14 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

Before I get to the issue of air conditioning - the hotel is still "just ok". The furniture is beat up, carpet was pretty nasty. Hotel staff was more friendly than my past experiences with New Orleans employees, so no bad marks there. Too many people crowded into too few lobby/bar areas. It was always very crowded and uninviting. But... More 

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Micah L, Manager at Crowne Plaza Hotel Astor-New Orleans, responded to this review

Dear caroleiaap, Thank you for your comments regarding our hotel. I am happy to see that you received the remarkable service we strive to provide. I am so sorry that the hotel did not meet your overall expectations and the you thought that our lobby was uninviting. I am also sorry about the problems that you had with the Air... More 

Minot, North Dakota
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 days ago NEW

The location was great you can walk out on to Canal and Bourbon with Walgreen's next door for your needs. Convenient location for the street cars.The room needed a little better up keep and some vacuuming in the corners would help. The bathroom could use a little update and some help with the fixtures and the humidity damage.The bed and... More 

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Phoenix, Arizona
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 of 5 stars Reviewed 4 days ago NEW

It's just ok. Kind of old. Front desk staff was very hit or miss. 7am fire alarm was terrible. I'd honestly never stay there again. Unless your partying in bourbon street there are better options. Our housekeeping staff was very helpful and did a great job though. I had requested a fridge upon check in. It took me 3 hours... More 

Was this review helpful? Yes
Micah L, Manager at Crowne Plaza Hotel Astor-New Orleans, responded to this review

Dear UconnTravel Thank you for sharing your feedback. We pride ourselves on providing the clean and comfortable environment you deserve and I am happy to hear that our Housekeeping Team did not disappoint! I’ll be sure to share your comments with the team, as they always enjoy hearing their efforts are appreciated. It appears we dropped the ball somewhere in... More 

Hotel Review Summarization

What travelers say

  • French quarter(44)
  • Bourbon street(30)
  • Very nice(25)
  • Great location(14)
  • Valet parking(13)
  • Front desk staff(8)
  • Ear plugs(7)
  • Room service(6)
  • Would definitely stay(5)
  • Next morning(5)
Questions? Get answers from hotel staff and past guests. Ask a question

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