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All 153 New Orleans hotels

SpringHill Suites New Orleans Convention Center

3.0 of 5 Hotel   |   301 St. Joseph Street, New Orleans, LA 70130
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71%
Ranked #89 of 153 hotels in New Orleans
A recent review
4 of 5 stars reviewed 1 week ago
KayJay1mom Clinton Twp. MI
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138 people have reviewed this hotel

Traveler rating
    30
    68
    27
    8
    5
See reviews for
47
21
7
28
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (34)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
Clinton Twp. MI
Contributor
16 reviews 16 reviews
12 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed for the the Fourth of July weekend, with all of the chaos of getting around the city the hotel staff was excellent and courteous, the rooms were clean and ready and spacious, the morning breakfast buffet was good and plentiful. The hotel was walking distance to the convention center and restaurants and the Riverwalk shopping outlet. Valet parking was... More

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Fort Drum, NY
Contributor
20 reviews 20 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 1 week ago

Decent value for a hotel located downtown and within walking distance of the French Quarter and other attractions. The room we had was overlooking the inner courtyard and was very quiet. Breakfast was good, the usual hotel fare, but very very crowded and full of rude pushy people. My biggest complaint is the parking. I was told the only parking... More

Was this review helpful? Yes 2
Rodney D, General Manager at SpringHill Suites New Orleans Convention Center, responded to this review

Thank you for taking the time to tell us about your stay. I also think that we are conveniently located to most of the attractions in the city and if we aren’t it’s just a short street car ride away. I am really happy that you and your family could enjoy some time together and the Springhill Suites by Marriott... More

Atlanta, Georgia
1 review
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 1 week ago

Upon checking into hotel on Friday, June 27th; there was no parking available. Therefore, we had to park 1 block away in parking deck for $20 per day. The next morning when parking became available, I was given a parking pass @ appox. 3:30pm. My husband and I met my brother in law and hung out downtown. While we were... More

Was this review helpful? Yes 3
Brittanee B, Manager at SpringHill Suites New Orleans Convention Center, responded to this review

Thank you for taking the time to give us feedback. I am very sorry that you had this experience at our hotel. I assure you that this is not the norm for our guests. We are currently investigating the situation, as we want to make sure that everyone has the best experience possible at our hotel. Although we do require... More

Jackson, Mississippi
1 review
5 of 5 stars Reviewed 2 weeks ago

I stayed one night close to French Quarters. Large room good breakfast great friendly staff see Shannon at the front desk she was a saint she told us where to go and get great food. The pool is a kind of small but the hot tub was a treat. I would stay here again. There is a club around the... More

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Chicago, Illinois
Contributor
11 reviews 11 reviews
11 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed here over the past weekend and I was very pleased with my stay. Checkin was quick and painless, the staff was uber friendly and offered some great suggestions for food/drinks. Rooms were spacious, clean and well appointed. I didn't get up in time to eat breakfast but it was included so there's points for that as well. I would... More

Was this review helpful? Yes 2
Southern California
Contributor
11 reviews 11 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Stayed with wife and two adult children, the room was a sweet with two king beds and a pullout sofa. There was plenty of room for everyone! Room came with a microwave and fridge with a sink. Hotel was very conveniently located, within walking distance of the cruise port, convention center, and streetcar transit. The breakfast was decent and even... More

Was this review helpful? Yes 2
Mount Prospect, IL
Senior Contributor
37 reviews 37 reviews
9 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Our family of 6 found this place on an internet search. For around $115 a night (plus $25 parking), we got a suite with two queens and a pullout couch. It was a short few blocks to the riverside streetcar, which quickly took us to the quarter. Clean hotel with impressive breakfast spread. Layout of hotel was a bit confusing,... More

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Rodney D, General Manager at SpringHill Suites New Orleans Convention Center, responded to this review

I am happy that you and your famliy enjoyed your stay with us while you were in New Orleans. We look foward to serving you again in the future and I hope that you had a safe travels back to your home. More

2 reviews
5 of 5 stars Reviewed 4 weeks ago

I would like to give a special commend to two employees:maurice jenkins shannon for friendliness and helpfulness.They adviced us very good,always a great serves with a smile,make us feel we can openly talk to them.They were very respectful to us. Ana Saje and Eva Kljun

Was this review helpful? Yes
Rodney D, General Manager at SpringHill Suites New Orleans Convention Center, responded to this review

Thank you for recognizing both Shannon and Maurice. We have singled them out for doing it right and delivering on our service promise to our guest. Your recognition has placed them in first place in an incentive program that we have in place for our team members. We are all grateful for your comments and we hope to see you... More

Los Altos, California
Senior Contributor
45 reviews 45 reviews
41 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed June 16, 2014

Stayed there before cruise, very conveniently located, within walking distance of the cruise port. The room is good size, comparable to other Springhill I've been to, breakfast is of decent choice, even with the usual craziness of morning crowd, there is no lack of food, sitting space is a different matter. Would consider if go back to big easy for... More

Was this review helpful? Yes 1
Rodney D, General Manager at SpringHill Suites New Orleans Convention Center, responded to this review

We really do appreciate you taking the time out to pass on your thoughts about our hotel. I have read your comments many times and to me they appear to be relatively positive yet the rating was only a 3. I would love to speak with you about some of the things that we need to work on in order... More

1 review
5 of 5 stars Reviewed June 15, 2014

We were there for Jehovah's Witness International Convention in June 2014. the Springhill suites was very clean and comfortable. the staff were very helpful and nice, there were people there from France, Belgium, Slovenia and Holland. we would have breakfast in the morning and there were plenty of all of us and they never ran out of food. The lady... More

Was this review helpful? Yes
Rodney D, General Manager at SpringHill Suites New Orleans Convention Center, responded to this review

We were truly excited about hosting so many of our international guests during the Jehovah witness convention and it is good to hear that you enjoyed your entire stay. It was a pleasure serving your group and we wish you all safe travels home. More

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Additional Information about SpringHill Suites New Orleans Convention Center

Address: 301 St. Joseph Street, New Orleans, LA 70130
Phone Number:
Location: United States > Louisiana > New Orleans
Price Range (Based on Average Rates): $$
Hotel Class:3 star — SpringHill Suites New Orleans Convention Center 3*
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Also Known As:
Springhill Suites New Orleans Hotel New Orleans
New Orleans Springhill Suites

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Kitchenette Swimming Pool Wheelchair access
Hotel Class
Number of rooms
208

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