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SpringHill Suites New Orleans Convention Center

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301 St. Joseph Street, New Orleans, LA 70130
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1 room 1 guest
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SpringHill Suites New Orleans Convention Center
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293 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Level Contributor
33 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

The hotel was average, nothing spectacular. This hotel is about 6 blocks from canal street. The walk is doable, but can be a long one after several times back and forth from the happening areas.Overall the staff was not friendly or helpful, When I check in I was given a room that had not been cleaned, or completed. The front... More 

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Lafayette, Louisiana
Level Contributor
49 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

I was in town for a quick overnight business trip and needed to stay in the downtown area. I visit New Orleans frequently for business and frequently am challenged with finding a reasonably priced hotel AND parking that is clean, comfortable, affordable, and convenient. This one meets all those criteria plus more. Staff were helpful and friendly, from the moment... More 

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Denver
Level Contributor
113 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

At first, we found it a little odd that our room was separated from the front desk by a parking garage, but after awhile, you get used to it. We were pleasantly, surprised to find our room had a patio by the pool. Our only complaint would be with housekeeping. One day our room wasn't cleaned at all and another... More 

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Humble, Texas
Level Contributor
32 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Had to make several business trips to New Orleans and we stayed here. The rooms (suites) were nice size, the rooms were clean and well furnished. If I had anything that was a little lacking their business center was a table with a couple of computers and the printer did not work. Overall it was a good stay, parking rate... More 

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Inglewood, California
Level Contributor
13 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

The room is as described per pictures. The front desk check and check out was a breeze. The rooms are all suites with a sofa let out bed. This suite was equipped with 2 queens, sofa bed, flat screened tv, kitchenette. The breakfast was hot and good sometimes a little late due to someone didn't show up. My only grip... More 

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Chicago,IL
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
2 of 5 stars Reviewed 6 days ago NEW

We stayed here at the end of July for 3 nights. Room was clean enough, but there was a gap in the panel where the ac was and it made it super loud, I also noticed my daughter who slept next to it was lightly covered in a black dust. I crammed a towel in the opening which seemed to... More 

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Rodney D, General Manager at SpringHill Suites New Orleans Convention Center, responded to this review

Dear KellyMarieChi, All I can say is that what you experienced is a total embarrassment to my team and I . I am not sure of how the issues with the pool could have possibly happened when the engineers completes a checklist each day that requires them to check and clean the pool during the AM and the PM shifts... More 

Raleigh, North Carolina
1 review
1 of 5 stars Reviewed 1 week ago

Unresponsive front desk. Paper thin walls. Loyd and disruptive guests not addressed. Awful experience. Slamming doors, people running the halls. Totally unpleasant and disappointing. I would never return here. They don't provide adequate toiletries either.

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Rodney D, General Manager at SpringHill Suites New Orleans Convention Center, responded to this review

Dear Valued Guest, I am sorry that the hotel was noisy during your stay. It sounds like you may have been here during one of the weekends that we hosted some of the sports tournaments. I agree that the hotel can get noisy during these events and we make every effort to have our security person make additional rounds when... More 

New York, New York, United States
Level Contributor
27 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I recently stayed at this hotel for a conference at the convention center. This hotel is very close to the convention center -2 short blocks. The room was clean and comfortable equipped with a microwave and fridge. The free wifi is always a plus anywhere I go and this one worked with no dropouts of service. The free breakfast in... More 

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Rockford, Illinois
Level Contributor
3 reviews
5 of 5 stars Reviewed 2 weeks ago

Stayed here the night before a cruise. Staff was great and very close to the port. Room was adequate. Good continental breakfast. Close too everything . Outlet mall blocks away. My favorite to brands , Tommy Bahamas and Lucky brand.

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Franklin TN
Level Contributor
50 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 79 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We chose this hotel based on price and proximity to the cruise terminal. We knew it was within walking distance to French Quarter but did not realize that in the heat of summer how miserable that walk could be. We were able to check in pretty early after leaving our ship despite being initially told no rooms were available yet.... More 

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Brenda H, Manager at SpringHill Suites New Orleans Convention Center, responded to this review

Thank you for sharing your experience with us. I would like to apologize for the pool condition. Your comments has been shared with our staff. We will investigate to ensure that this is a one time incident. Thanks again, it is guest like you that help us to get better. More 

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