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SpringHill Suites New Orleans Convention Center

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301 St. Joseph Street, New Orleans, LA 70130
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SpringHill Suites New Orleans Convention Center
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SpringHill Suites New Orleans Convention Center
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243 reviews from our community

Traveler rating
    66
    116
    38
    14
    9
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (64)
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Cardiff, United Kingdom
Top Contributor
180 reviews 180 reviews
96 hotel reviews
388 helpful votes 388 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

We stayed here post cruise on the Carnival Dream. The hotel is about a 10 min walk from the cruise terminals via the River Walk. It was reasonably easy to find provided you know where it is. If that sounds odd it's because there is no obvious ground level signage. Reception was friendly and check in quick. The room was... More 

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Kaysville, Utah
Senior Reviewer
10 reviews 10 reviews
2 of 5 stars Reviewed 1 week ago

On a business trip and the public toilets were constantly out of TP! With a training full of women you'd think they would be more on top of this issue! Was not organized well for a large group training, and the front desk gave bad directions to the local grocer. But the free breakfast was nice and the rooms were... More 

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Rodney D, General Manager at SpringHill Suites New Orleans Convention Center, responded to this review

Bonnie, I did get a chance to speak with your group facilitator and apologized for this oversight during the weekend. I returned on Monday and personally made periodic checks to make sure that my team was inspecting the restrooms on the hour. You are correct that we should have anticipated that the supplies would need to be replenished more often.... More 

Carleton Place, Canada
Contributor
20 reviews 20 reviews
5 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 1 week ago

I stayed at this hotel from Apr. 18 to Apr. 23rd 2015. Upon arrival we were checked in very quickly. I will say, for the whole 6 days I found the front desk staff helpful, but not very cheerful. They didn't smile much and their straight faces could be mistaken for them being rude, though I don't think that was... More 

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Redding, California
Top Contributor
128 reviews 128 reviews
25 hotel reviews
41 helpful votes 41 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed before a cruise, very close to cruise terminal. Staff went out of their way to be helpful, and very courteous. The room was very comfortable, nice to have a couch to relax on. Easily within walking distance of the French Quarter, also many restaurants nearby.

Was this review helpful? Yes 3
Rockville, Maryland
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This hotel has great location and great staff!! Right from the check in we where greeted with a smile by Treasure who throughout our stay solved any problem we had and gave super service!! Our sofa bed was broken she took care of things always with a smile and made us feel in good hands she is a true treasure... More 

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Rodney D, General Manager at SpringHill Suites New Orleans Convention Center, responded to this review

Thank you for taking the time to write about you experience with Treysure. She is a relative new addition to our team but she is working extremely hard to deliver outstanding service to our valued customers. I'm sorry to hear that we failed to make sure that the sofa bed was working correctly when you checked in and I am... More 

Winnipeg, Canada
Top Contributor
56 reviews 56 reviews
52 hotel reviews
118 helpful votes 118 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Me and some friends spent the weekend here and then another few nights the next week. On both occasions the front desk were very helpful and friendly. The breakfasts were great when I went. Never used the pool. Friend used the gym and he said it was good. Beds were very comfortable. Wifi worked just fine. The only thing that... More 

Was this review helpful? Yes 2
Brenda H, Manager at SpringHill Suites New Orleans Convention Center, responded to this review

We are all very happy that you and your friends enjoyed your stay. We hope you will visit again soon. Thanks for your comments. More 

Columbia, Maryland
Senior Contributor
40 reviews 40 reviews
14 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 3 weeks ago

In a nutshell...this hotel was nice. The location is walking distance to Riverwalk, Canal St. & French Quarter. Walking back is another story! The breakfast serves its purpose and the OJ Was delicious and ice cold. I stayed in rm 316 facing the inside court side facing the pool. Very quiet. Very nice.

Was this review helpful? Yes
Brenda H, Manager at SpringHill Suites New Orleans Convention Center, responded to this review

Thanks for sharing your experience at our hotel. We pride ourselves on giving all guest a positive experience for every stay. I have shared your comments with the rest of our staff. We are all looking forward to seeing you again. More 

Piscataway, New Jersey
1 review
4 of 5 stars Reviewed 3 weeks ago

The front desk staff was very nice and the rooms were clean. The complimentary breakfast was good with a variety of items. It was very close to the Riverwalk shopping and several restaurants. I was surprised by how expensive the daily parking fee was $25 per day. So we removed our rental car from the garage and park it either... More 

Was this review helpful? Yes
Rodney D, General Manager at SpringHill Suites New Orleans Convention Center, responded to this review

Thanks Tracey H. for your positive review. I am really happy to know that our staff helped make your trip to New Orleans a fun one. New Orleans has a lot to offer for everyone and I'm glad you were able to find some of the other parking options in the city that allowed you to leave a little more... More 

1 review
5 of 5 stars Reviewed 3 weeks ago

Our stay was delightful. We came in for a convention. The hotel was a short walk to the convention center and several really great restaurants. Closer than some of the pricier hotels. Our room was clean and comfortable. Im not a fan of the Marriott micropillows, but that didnt ruin my stay. Hotel was beautiful with a lot of character.... More 

Was this review helpful? Yes
Rodney D, General Manager at SpringHill Suites New Orleans Convention Center, responded to this review

It was a pleasure to serve you during your convention and thank you for recognizing my staff’s effort in sharing their city. This city really does have a little of everything and has something for everyone. It's good to hear that you got the opportunity to explore and we had a hand in making that happen. A clean comfortable room... More 

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