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SpringHill Suites New Orleans Convention Center

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301 St. Joseph Street, New Orleans, LA 70130
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SpringHill Suites New Orleans Convention Center
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279 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (74)
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    (279)
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    (94)
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Toronto, Canada
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 4 days ago NEW

Stayed for three nights. Great hotel staff, very friendly and hospitable. The breakfast which is included in the price was very good. This hotel was clean and up to date. Would stay in this hotel again.

Was this review helpful? Yes
Liberty, South Carolina
Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago

Clean hotel with great rooms, very well priced. Parking is quite expensive and slow valet service, but otherwise a great first night in NOLA. Breakfast is included and typical for free non-restaurant breakfast.

Was this review helpful? Yes
Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed 1 week ago

The room was clean and the location was convenient. Parking is $28/night but I was told it only goes until noon on the day of check out so if you expect to get a full 24 hours worth of that price consider parking somewhere else. Clean rooms make me happy. Thank you for having such a clean hotel!!!

Was this review helpful? Yes
Rodney D, General Manager at SpringHill Suites New Orleans Convention Center, responded to this review

Thank you for sharing your thoughts on the cleanliness of your room. I will be sure to share them with the Housekeeping team and will single out the housekeepers that were responsible for servicing your room during your stay. Parking is of high demand in the New Orleans but normally if you needed a few additional hours past checkout time... More 

Byron, Illinois
Level Contributor
87 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
5 of 5 stars Reviewed 1 week ago

I attended a conference at the convention center which is a short walk away. Our room was very nice, clean and comfortable. My husband enjoyed the hot breakfast which was plentiful. I don't eat pork and like many places the meat they serve is a pork product. There is a lot of other options. Location is convenient to many restaurants... More 

Was this review helpful? Yes
Rodney D, General Manager at SpringHill Suites New Orleans Convention Center, responded to this review

I am glad that our location was convenient for your walks to the convention center. We're conveniently located for most all attractions in downtown New Orleans. I am also happy to hear that your husband enjoyed his breakfast each morning. Just so you know, our breakfast includes a rotation of turkey sausage and turkey Canadian bacon. We rotate the 3... More 

Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 1 week ago

I visited in June for a conference and stayed with two friends. The hotel was super handy to shopping, restaurants, the convention center and tourist areas. We did not have a car and did not miss it. The room was clean, roomy and comfortable. Breakfast was great. The staff was super helpful and always cheerful.

Was this review helpful? Yes
Rodney D, General Manager at SpringHill Suites New Orleans Convention Center, responded to this review

You are correct in that while staying with us there really is no need for a vehicle. We're only a 12-15 minute walk to the French Quarter and we have trolley stops within 4 blocks north or south of us. I will share you kind words about the staff with the team and we will look forward to serving you... More 

New Jersey
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This is an excellent place to stay at. I traveled to NOLA from New Jersey by car. We arrived at the hotel late and offered us an executive suite because our room was't ready. The breakfast there was delicious and the pool was an okay size. The best thing was how close the hotel is to the main sites of... More 

Was this review helpful? Yes 1
Rodney D, General Manager at SpringHill Suites New Orleans Convention Center, responded to this review

Sounds like you had a great visit to the BIG EASY and I am happy that we were able to contribute. Our location is indeed close to all of the attractions in the downtown area. Our front desk team has been able to personally experience most of all the city has to offer so they can help you decide on... More 

Riverside, California
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

While the rooms were spacious - 2 queen and a pull out sofa, the sofa bed was horrible. The mattress was all springs, no cushion so if you are looking for a comfortable pull out sofa, skip this and sleep on the couch. On the other hand the beds had tempurpedic mattresses and were very comfortable. The breakfast was also... More 

Was this review helpful? Yes 1
Bowling Green, Kentucky
2 reviews
4 of 5 stars Reviewed 3 weeks ago

Our family of five stayed in this hotel two nights prior to a cruise and found the hotel to be a reasonably priced, comfortable hotel for our purposes. We had a room with two queen beds and a sofa bed. The room was large enough for all our luggage and comfortable for the five of us. We did not utilize... More 

Was this review helpful? Yes
Rodney D, General Manager at SpringHill Suites New Orleans Convention Center, responded to this review

I am happy to hear that we were able to enhance your travels to New Orleans for your cruise. We're very conveniently located for the cruise terminal and all of the fun things to do here in New Orleans. Thanks again for sharing and hope that your cruise was truly one for the memories. More 

Buenos Aires, Argentina
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

attended a large convention and made reservation. Was informed we would get team discounts upon arrival, but the city was overbooked so we needed to reserve. Upon arrival this was certainly true. However, the mgr would not give myself and 4 other families with our group the discounted rate. There were a number or other people we met that had... More 

Was this review helpful? Yes 1
Kimberleigh W, Front Office Manager at SpringHill Suites New Orleans Convention Center, responded to this review

Dear 4travel813, we want to thank you for your feedback regarding the rates. Typically, to get the discount/group rate it must be done at the time of booking the reservation. We do apologize about the confusion. We are happy you chose to stay with us and look forward to hosting you on your next visit to New Orleans. More 

Orange County, California
Level Contributor
38 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Hotel is well located within walking distance to convention center, and a short cab ride to French Quarter. Room is spacious and comfortable, although carpets in the room were a bit worn. Breakfast in the morning is good with lots of options (yogurt, eggs, sausage, cereal, etc.). Pool is small but we were not there to swim. Staff at front... More 

Was this review helpful? Yes
Kimberleigh W, Front Office Manager at SpringHill Suites New Orleans Convention Center, responded to this review

Thank you for choosing to stay at the SpringHill Suites by Marriott. We are so glad you and your family were able to enjoy the city and the location! Come back and see us next time you're in New Orleans. More 

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