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SpringHill Suites New Orleans Convention Center

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301 St. Joseph Street, New Orleans, LA 70130
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SpringHill Suites New Orleans Convention Center
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270 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Buenos Aires, Argentina
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 days ago NEW

attended a large convention and made reservation. Was informed we would get team discounts upon arrival, but the city was overbooked so we needed to reserve. Upon arrival this was certainly true. However, the mgr would not give myself and 4 other families with our group the discounted rate. There were a number or other people we met that had... More 

Was this review helpful? Yes
Kimberleigh W, Front Office Manager at SpringHill Suites New Orleans Convention Center, responded to this review

Dear 4travel813, we want to thank you for your feedback regarding the rates. Typically, to get the discount/group rate it must be done at the time of booking the reservation. We do apologize about the confusion. We are happy you chose to stay with us and look forward to hosting you on your next visit to New Orleans. More 

Orange County, California
Level Contributor
38 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Hotel is well located within walking distance to convention center, and a short cab ride to French Quarter. Room is spacious and comfortable, although carpets in the room were a bit worn. Breakfast in the morning is good with lots of options (yogurt, eggs, sausage, cereal, etc.). Pool is small but we were not there to swim. Staff at front... More 

Was this review helpful? Yes
Kimberleigh W, Front Office Manager at SpringHill Suites New Orleans Convention Center, responded to this review

Thank you for choosing to stay at the SpringHill Suites by Marriott. We are so glad you and your family were able to enjoy the city and the location! Come back and see us next time you're in New Orleans. More 

Arlington Heights, Illinois, United States
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW via mobile

Remodeled and clean, beds where confortable. for us at a perfect location, not too far from the french quarter, but not too close either. We visited with 3 kids and they loved the breakfast. We walked everywhere and felt safe. Only a bit of street noise from a nearby bar, but nothing too crazy.

Was this review helpful? Yes
Kimberleigh W, Front Office Manager at SpringHill Suites New Orleans Convention Center, responded to this review

Thank you for sharing your positive experience with us. We are so happy that you chose to stay with us. We've shared your comments with the staff and look forward to seeing you again! More 

Maryland
Level Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 6 days ago NEW

Check-in was slightly slow due to other customers. The front desk personnel were friendly and helpful, especially Renita (sp?) & Shannon. Front desk personnel were happy to arranged tours, suggested restaurants, provided directions, etc. The sleeping area was slightly cramped. the bed was very close to the A/C unit and the closet door had to be closed in order to... More 

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Rodney D, General Manager at SpringHill Suites New Orleans Convention Center, responded to this review

Dear Retired Travelers07, I first want to thank you for choosing the Springhill Suites New Orleans during your stay in New Orleans. I am really glad that you found our team friendly and helpful for you and your guest. We focus our training on being knowledgeable about our surrounding area so that we can recommendations that may help enhance our... More 

Indianapolis, Indiana
Level Contributor
81 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 85 helpful votes
4 of 5 stars Reviewed 6 days ago NEW via mobile

We booked this hotel for the night before our cruise. It is located just a couple blocks from the convention center and the port. The personnel at the front desk were very friendly and welcoming even introducing themselves to me at checkin. I have NEVER had that done and thought it was a nice gesture. When we got to our... More 

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St.Paul, Minnesota
Level Contributor
564 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 310 helpful votes
4 of 5 stars Reviewed 1 week ago

Here's the hint about this very nice, 4 star hotel. Don't look for a big neon or other sign on the street. You won't find it. The only identification is a sign (see pictures below) painted on the wall by the entrance on St. Joseph street. This is a little strange. Otherwise, there are many nice things about this hotel... More 

Was this review helpful? Yes 1
Lakewood, Colorado
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 1 week ago

Quiet hotel near convention center, but a bit of a walk to French Quarter (0.5 miles edge, 1.0 miles to Jackson Square). Close to Nat'l WWII War Museum (two blocks). Inside rooms are quiet, away from street and certainly away from the noisy Bourbon St crowds. Bed is okay, not a pillow-top like other Marriotts. Rooms are suites, a bit... More 

Was this review helpful? Yes
Rodney D, General Manager at SpringHill Suites New Orleans Convention Center, responded to this review

Thank you Kevin for taking the time to share your opinion of our hotel. We are not in the French Quarter but less than a 25 minute walk form canal street which is the begining of the French Quarter. We are also installing new mattresses and box springs in a couple of weeks. We should complete the installation no later... More 

Melbourne, Australia
Level Contributor
40 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 75 helpful votes
4 of 5 stars Reviewed 1 week ago

Its much better place than i expected. We stayed for 6 nights in room with 2 double beds. Rooms were spacious and comfy with pantry, microwave and good t.v. Convention center and river walk outlets are in walking distant. Breakfast was better than I expected. Front desk staff was helpful and friendly. If your international travels remember to bring a... More 

Was this review helpful? Yes 1
Woodside
Level Contributor
165 reviews
82 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
5 of 5 stars Reviewed 2 weeks ago

It's a really great space, all up to date and modern, amidst the little touches of what the older building used to be. The rooms are all great suites in the Springhill standard. Very close to the convention center, though it is a few blocks walk to get to the quarter. Nice breakfast room as well. The front desk people... More 

Was this review helpful? Yes 1
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago via mobile

the bed was okay, the breakfast was okay, their sign facing with invention center was not working so late at night it took us an extra 20 minutes to find the building because the sign was not lit up. The first night I let them know and they immediately called for maintenance. a nice thing is they are close walk... More 

Was this review helpful? Yes 1
Brenda H, Manager at SpringHill Suites New Orleans Convention Center, responded to this review

Thanks for taking time to let us know how about your experience. I am sorry for your inconvenience. Unfortunately we are aware that the bars can get loud on the weekends. We have been trying to work with the city on a noise ordiance. As of yet we have not been successful. We are told that there is not a... More 

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