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SpringHill Suites New Orleans Convention Center

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301 St. Joseph Street, New Orleans, LA 70130
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SpringHill Suites New Orleans Convention Center
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365 Reviews from our TripAdvisor Community

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Nashville, Tennessee
1 review
5 of 5 stars Reviewed yesterday NEW

I had a chance to stay at the Springhill & Suites in New Orleans for Mardi Gras and loved this hotel. Everything from location, atmosphere, cleanliness and staff were right one. I wanted to give a extra special call out to LaShunda & Tashea who went above and beyond to get me a room, handle all of my needs and... More 

Helpful?
Thank bccoop32
New York City, New York
1 review
1 of 5 stars Reviewed 3 days ago NEW

When I arrived during Mardi Gras, it seemed odd. I traveled to New Orleans before on many occasions on business and for pleasure. What struck me about this property is the people behind the front the front desk is not welcoming. Tashea is the front desk agent that checked my reservation in. I am not sure if she knows what... More 

Helpful?
Thank jamesnystate
nw arkansas
Level Contributor
87 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

I did get lucky and scored a parking spot in the underground garage, this made it soooooooo much better than a valet service. I booked on Priceline, 3 star $65, and for that it was a real deal for NOLA. They gave us a double queen suite, clean, quiet, and huge. The tv was about the size of my computer... More 

Helpful?
Thank lorenweeks
Coquitlam, Canada
Level Contributor
255 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 71 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

we had 8 rooms during Mardi Gras - our room was in one building near the pool and the rest were on different floors in the building with the lobby but it was not a problem but I had thought that we would be close together- breakfast was fine - location was perfect - we walked a couple of blocks... More 

Helpful?
Thank Robin K
2 reviews
1 of 5 stars Reviewed 2 weeks ago

The Hotel didn't honor pricing and had not excuse!!! They had a total lack of professionalism and I tried my best not to get mad... So I checked I went to Aloft the service was the total opposite..Will not be staying at a Marriott property again.

Helpful?
Thank T3lisha
Brenda H, Manager at SpringHill Suites New Orleans Convention Center, responded to this review

I would like to apologize for your inconvenience. The hotel prices are based on demand as all hotels are. Our associates are not allowed to set room prices. Again I do apologize for you inconvenience. More 

Quincy, Illinois
1 review
2 of 5 stars Reviewed 2 weeks ago

There are two ways to sum up this hotel--abysmal service and lack of professionalism. We stayed for a week in the SpringHill Suites over Christmas and were totally disappointed in this hotel. Their parking situation was totally inadequate and their breakfast was horrible. Eggs weren't cooked, bagels were stale, and they kept running out of food and beverages. The dining... More 

Helpful?
Thank lefuglaar
Rodney D, General Manager at SpringHill Suites New Orleans Convention Center, responded to this review

Dear Lefuglaar, I am sorry that you do not feel that our efforts to resolve your concerns were satisfactory. As we stated before we have nothing to do with the Valet parking company and it is provided just as an option when our lot runs out. We do it as a curtesy to our guest and they have options to... More 

Baton Rouge, Louisiana
Level Contributor
112 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Hotel is in a great location--very close to convention center and short walk to French Quarter/Jackson Square. The on-site parking is small but they offer valet parking when lot is full. It was under $35 per day--in the heart of the city that's a great price. The TV was in an awkward location--right in between the "living room" and "bedroom".... More 

Helpful?
Thank D L
Level Contributor
18 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We stayed at the spring hill suites by marriot for 2 nights but thoroughly enjoyed it, the rooms were really spacious, with a small kitchenette, large couch and desk. Rooms were very comfortable, however the breakfast was a let down, seating was limited, the meals were pre cooked with not much variety. But location was excellent and within walking distance... More 

Helpful?
1 Thank aneesaa1
Sussex, Wisconsin
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Recently visited New Orleans. LaShanda and the staff could not have been more helpful. Was very helpful in giving us AAA discount on our bill.Rooms were great and delicious breakfast. Nice walk to the French Quarter. Would definitely go there again.

Helpful?
1 Thank ITEACH136
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

Rooms were spacious and clean. Free hot breakfast in the morning. Location walking distance from the French quarter and the casino. Can also walk to the garden district from here. Pool outside, and it was too cool for us the week we were there, but looked nice. We were able to sleep without being interrupted by noise. Would defiantly stay... More 

Helpful?
1 Thank Melissa G
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Neighborhood Profile
Arts District / Warehouse District
Once a thriving industrial zone, today this district is home to a buzzing arts scene with an amazing assortment of galleries, boutiques, and studios having moved in and set up shop throughout the disused warehouses for which the area is so well known. Much of the art you'll come across here is local in scope, ownership and inspiration. However, among the many old brick warehouses are modern structures of steel and glass housing large-scale cultural institutions of national prominence such as the National World War II Museum, the Contemporary Arts Center, and the Ogden Museum of Southern Art. Just as eye catching as what’s on view inside the galleries and museums is the chance to see your ship come in at the Julia Street Cruise Terminal, which serves as a wistful reminder of the city’s historic maritime prominence.
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