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SpringHill Suites New Orleans Convention Center

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301 St. Joseph Street, New Orleans, LA 70130
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SpringHill Suites New Orleans Convention Center
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SpringHill Suites New Orleans Convention Center
SpringHill Suites New Orleans Convention Center
SpringHill Suites New Orleans Convention Center
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228 reviews from our community

Traveler rating
    63
    107
    38
    12
    8
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (58)
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Reviewer
5 reviews 5 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

I am writing this review long after my stay but, as the saying goes, "better late than never". In short, the hotel suited my needs and met my expectations well enough that my memory of the stay is still rather clear in my mind. STAFF: I wish I could say that my week in New Orleans was for pleasure but,... More 

Was this review helpful? Yes 1
Rodney D, General Manager at SpringHill Suites New Orleans Convention Center, responded to this review

First off I hope that your visit with your friend allowed you some time to reflect on all of the good things about your friendship. Your review was a pretty complete review of almost all of our hotel departments and I thank you for the positive remarks. I am really happy that our team allowed you to focus on the... More 

Lansdale, Pennsylvania
Top Contributor
60 reviews 60 reviews
17 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 1 week ago

This location is excellent if in town for a hotel being just a block 1/2 from convention center. The rooms and hotel are clean, albeit the rooms are a tad small. However, everything worked and the shower was very nice. For business travelers, the internet speed was above average and you have the opportunity to buy enhanced (which is ridiculous... More 

Was this review helpful? Yes 1
Brenda H, Manager at SpringHill Suites New Orleans Convention Center, responded to this review

Thanks you for taking time to share your experience with us . We are so glad that you enjoyed your stay. We are looking forward to seeing you one day in future. I have shared your comments with the staff. Thanks again for sharing. More 

New Jersey
Top Contributor
77 reviews 77 reviews
29 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed 1 week ago

The SH suites near the convention center is a convenient location for walking to the convention center, aquarium and riverfront shops. The location is a bit too far for tourists wanting the French Quarter action. I have stayed at many Marriott properties over the years and this one I found lacking. Pros: Good location for business, conventions, casino. Nice, friendly... More 

Was this review helpful? Yes
Brenda H, Manager at SpringHill Suites New Orleans Convention Center, responded to this review

Thanks for sharing your experience . I must say this is not our norm as I am sure you can see based on the rest of the surveys. However I do apologize for your inconvenience. I glad that you did enjoy the location. I have shared your comments with the rest of the staff to ensure this is an isolated... More 

Katy, Texas
Senior Reviewer
8 reviews 8 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Overall the hotel was nice. The employees were extremely friendly and made you feel at home. Although we ran into a few problems the staff tried to fix what they could. Some things were out of there control, mainly the music from the club across the way. I can't fault them they offered to move us and explained that they... More 

Was this review helpful? Yes
Brenda H, Manager at SpringHill Suites New Orleans Convention Center, responded to this review

Thank you for sharing your experience with us here at the Spring Hill Suites. We pride ourselves on our Southern Hospitality. We try to ensure that every guest have a positive experience. Yes we know and are trying to work on the party astmosphere at our loca bars. It can get quite louds on the weekends. Thanks for understanding and... More 

Sioux City, Iowa
Contributor
11 reviews 11 reviews
6 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 2 weeks ago

My boyfriend and I stayed for a two night weekend in New Orleans before our cruise. The hotel was clean and comfortable, wifi was free in the room, and the breakfast was above average. The hot tub was hot. A cab to Bourbon Street was $6. There is an outlet mall and Harrah's casino within walking distance (less than a... More 

Was this review helpful? Yes 1
Brenda H, Manager at SpringHill Suites New Orleans Convention Center, responded to this review

We are so glad to hear that you enjoyed your stay here at the SpringHill Suites. We have shared your comments with our staff and we all hope to see your soon More 

chicago
Senior Contributor
23 reviews 23 reviews
9 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Location was perfect in proximity to the conference center. The hotel was nicely updated and comfortable. Breakfast on premises was great, exactly what you'd need on the go. You are not close to Bourbon Street, but great restaurants are in walking distance.

Was this review helpful? Yes
Brenda H, Manager at SpringHill Suites New Orleans Convention Center, responded to this review

Thank you for sharing your experience. We enjoyed having you and hope you are returning soon. More 

United States
Contributor
20 reviews 20 reviews
9 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed 4 weeks ago

We stayed here for several days over the Mardi Gras period. The location was good--convenient for both exploring the French Quarter, the city, etc. (although if one was elderly it would be a bit of a walk to the French Quarter). The breakfast was good. We were a bit disappointed in the size and layout of the rooms. We were... More 

Was this review helpful? Yes 2
Rodney D, General Manager at SpringHill Suites New Orleans Convention Center, responded to this review

I appreciate you sharing your thoughts with us. I clearly remember thinking similar thoughts about the night stands during our renovation back in 2012. I will be sure to pass this information on to our design team so that we make sure that we have a conversation about it as we make plans for our 2017 renovation. Meanwhile I'll look... More 

Pace, Florida
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Location was great! One block away from Fulton Garage (we always park there because it's only $20 for 24 hour parking). The nearest trolley stop is right at the Convention Center a few blocks away. There's a pretty good little pizza joint nearby that we tried. We didn't visit this time, but it's one block from the Louisiana Children's Museum... More 

Was this review helpful? Yes 3
Shannon R, Manager at SpringHill Suites New Orleans Convention Center, responded to this review

Thank you for sharing the details of your stay with us. I am pleased that we were able to make your stay enjoyable. Come back and see us soon. More 

Beijing, China
Top Contributor
105 reviews 105 reviews
51 hotel reviews
58 helpful votes 58 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We stayed for 5 nights during and after Mardi Gras. The room is quite small and the configuration tight, the TV placement is weird and you can't really see it from the bed. Everything is very basic, from the amenities to the decor. No shower cap or lotion provided. Housekeeping was spotty: spotless on a couple of days and dodgy... More 

Was this review helpful? Yes
Brenda H, Manager at SpringHill Suites New Orleans Convention Center, responded to this review

Thank you for taking time to share your experience with us. We are glad you enjoyed your stay with us. We have shared your comments and hope to see you soon. More 

Lancashire, England
Top Contributor
63 reviews 63 reviews
51 hotel reviews
89 helpful votes 89 helpful votes
4 of 5 stars Reviewed February 22, 2015

We stayed here for the week before Mardi Gras, as tourists wanting to see the city. The location was great for that. We could walk easily to Canal Street, the river, the mall, Bourbon Street and the Garden District. If you want to see the parades, it's actually a better location than the French Quarter as most of the parade... More 

Was this review helpful? Yes 1
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