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SpringHill Suites New Orleans Convention Center

3.0 of 5 301 St. Joseph Street, New Orleans, LA 70130
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SpringHill Suites New Orleans Convention Center
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SpringHill Suites New Orleans Convention Center
SpringHill Suites New Orleans Convention Center
SpringHill Suites New Orleans Convention Center
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213 reviews from our community

Traveler rating
    60
    97
    36
    12
    8
See reviews for
70
37
8
40
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (54)
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Sydney, Australia
Top Contributor
93 reviews 93 reviews
30 hotel reviews
52 helpful votes 52 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

we had 4 of us...2 adult children, and this room was excellent as it had 2 queen beds and a sofa lounge. The sofa was so lumpy it could not be slept on, so they brought us a good mattress within 20 min...great service, but better if they replace the bad sofa mattresses. Good size room, with microwave etc. Solid... More 

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Las Vegas, Nevada - USA
Top Contributor
319 reviews 319 reviews
54 hotel reviews
480 helpful votes 480 helpful votes
4 of 5 stars Reviewed 1 week ago

The following is a very detailed review of the hotel. My husband and I stayed here one night and were assigned Room #356. There are outside renovations that include paving the driveway from St. Joseph Street into the hotel; sand is currently in the place of pavement. ROOM CONFIGURATION - The closet has an iron, luggage rack holder, hair dryer... More 

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Clarksville, Tennessee
2 reviews
5 of 5 stars Reviewed 2 weeks ago

We stayed in 201 recently and @ check in Nora was such a sweet lady and knew what she was doing. Room was very clean and comfortable. Not close to the french quarter but I walk everywhere when I go to visit places. I interacted with a few new front desk people that had no clue what they were doing... More 

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Brenda H, Manager at SpringHill Suites New Orleans Convention Center, responded to this review

Thank you for taking time to share your experience with us. I have shared your comments with Nora and she is very excited and wants me to thank you. It is not always that people take the time to send positive comments. We appreciate it and hope to see you again soon. More 

Toledo, Ohio
Senior Contributor
22 reviews 22 reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed 2 weeks ago

We brought our two kids (ages 9 and 15) to New Orleans for the Christmas Holiday. We searched for a hotel that would specifically include a heated swimming pool, as both kids wanted to swim. The online ad for this hotel CLAIMS there is a heated pool, which staff confirmed when we made our call ahead and reservation. But when... More 

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Thomas M, Front Office Manager at SpringHill Suites New Orleans Convention Center, responded to this review

Thank You so much for taking the time out of your busy schedule to let us know how we are doing. We strive to make each of our guests stay memorable but unfortunately it seems we did not do so with you. Our pool is heated but at the time of your stay we were starting a renovation on our... More 

Contributor
19 reviews 19 reviews
9 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We paid a good rate for the three nights we stayed. The breakfast line is long and crowded. You can expect the usual: scrambled eggs, sausage and make your own waffles. Some mornings there was fruit and Nutella for your toast. Mostly they would run out and say sorry. The room has an odd shape to it and the bathroom... More 

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Brenda H, Manager at SpringHill Suites New Orleans Convention Center, responded to this review

Thank you for sharing your experience. I would welcome the opportunity to speak with you a little more in reference to your experience. We try to ensure that all of our guest have a great stay. At no time should anyone tell you that we ran out of anything without at least trying to get more. I do apologize for... More 

Tuscaloosa, Alabama
Senior Contributor
46 reviews 46 reviews
8 hotel reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Nice hotel...spacious rooms. Location is a little different than being in the Quarter. Not a far walk. About a $10 cab ride to Bourbon St. Located right next door are a couple of restaurants and bars...which were all fine. Staff was courteous. Kudos for the parking rate of $28 valet. This visit was NYE and they didn't gouge on the... More 

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Rodney D, General Manager at SpringHill Suites New Orleans Convention Center, responded to this review

We look forward to your return when you will find our newly designed entrance and new 47 inch TV's in your guest room. We're happy that you enjoyed your stay and that noise from the clubs next door did not create a negative impact on you stay. I want you to know that we are working to try and get... More 

New Orleans, Louisiana
Senior Contributor
22 reviews 22 reviews
6 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Clean, comfortable living arrangements. Courteous Staff. In the heart of the action. You don't have to spend a dime on the taxi. If you're wearing heels just pack some walking shoes and make the switch. The only reason I can't give them 5 stars is that I don't like that our car had to be parked by an outside agency.... More 

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Senior Contributor
24 reviews 24 reviews
8 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 3 weeks ago

When we checked in they were renovating the driveway into the parking area which caused a large amount of fine powder to adhere to the wheels of our luggage and track up to the room. Received great directions and recommendations from the staff on places to eat but they happened to be closed. The staff at the breakfast area were... More 

Was this review helpful? Yes 1
Brenda H, Manager at SpringHill Suites New Orleans Convention Center, responded to this review

Thank you for taking time to let us know about your stay here at the Springhil. We received a lot of comments in regard to our staff. We take pride in the fact that they will go that extra step for each guest. I apologize that some of the restaurants were closed. Some of the restaurants in the area will... More 

Dallas, Texas, United States
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This is a great hotel for the price. It is located close to convention centre and river walk . We felt it was a long walk with 2 kids to the heart of the French Quarter and to the street cars. They have a very nice breakfast but be prepared to stand in a long line. I think most of... More 

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Brenda H, Manager at SpringHill Suites New Orleans Convention Center, responded to this review

I am very glad we were able to make your pre-cruise a good experience. I will share with the team your comments and hope to see you again. More 

Menomonie, Wisconsin
Top Contributor
70 reviews 70 reviews
19 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stayed there before and after our cruise. They allowed us to check in early when we first got there, they allowed us to leave a bag there during our cruise and allowed us to leave our luggage there when we first got back from the cruise until we checked in. They were very busy during both checkins but treated... More 

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Additional Information about SpringHill Suites New Orleans Convention Center

Address: 301 St. Joseph Street, New Orleans, LA 70130
Location: United States > Louisiana > New Orleans
Price Range (Based on Average Rates): $$
Hotel Class:3 star — SpringHill Suites New Orleans Convention Center 3*
Number of rooms: 208
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Also Known As:
Springhill Suites New Orleans Hotel New Orleans
New Orleans Springhill Suites
Hotel Style:
#49 Business Hotel in New Orleans
#73 Romantic Hotel in New Orleans

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