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All 153 New Orleans hotels

SpringHill Suites New Orleans Convention Center

3.0 of 5 Hotel   |   301 St. Joseph Street, New Orleans, LA 70130
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Ranked #92 of 153 hotels in New Orleans
A recent review
3 of 5 stars reviewed yesterday
Wayne L Houston, Texas
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148 people have reviewed this hotel

Traveler rating
    32
    72
    29
    9
    6
See reviews for
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (36)
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English first
Houston, Texas
Senior Contributor
42 reviews 42 reviews
12 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed yesterday NEW

This hotel was a really good hotel in a great location at a bargain price when it opened. But now this past year I've stayed here a couple of times and the quality has deteriorated. It's not as clean as it was, the showerhead in the in the bathroom leaked and the towels are very rough and low quality.

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New York City, New York
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed yesterday NEW via mobile

We stayed at this hotel before our cruise because of the short walking distance to the port. Overall it was a pretty good stay. The only thing keeping me from saying excellent is the fact we were kept up at night from all the loud noises outside that go till 4am. The walls to the outside are paper thin. Otherwise... More

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1 review
1 of 5 stars Reviewed 5 days ago NEW

On August 14, 2014 we checked in to the Springhill Suites in New Orleans. This was not one of best experiences. I travel for my work weekly, I have stayed in numerous hotels this one was the worst by far. 1) We had to park 2 blocks away. The cost for parking was $20 if did not leave the parking... More

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Rodney D, General Manager at SpringHill Suites New Orleans Convention Center, responded to this review

Dear valued guest, it alarms me that your experience at our hotel did not even come close to meeting my expectations of delivering quality service to our guest. I offer my apologies for events that caused you not to be able to enjoy your stay. Unfortunately, a couple of the events that occurred would not have allowed us to change... More

Oklahoma City, Oklahoma, United States
1 review
2 of 5 stars Reviewed 5 days ago NEW

They don't tell you u can't park at the hotel on the website. The front desk will tell you one price for parking down the street but once you get there it is actually $15.00 more for a total of $35.00 for in and out. The did not tell us when they put us on the top floor that they... More

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Rodney D, General Manager at SpringHill Suites New Orleans Convention Center, responded to this review

Thank you for sharing your comments about your most recent stay. I truly apologize for both the noise issues and the parking situation. I hope that you can understand that we did not take the decision lightly on allowing the roofers to do work beginning at 9:00 am. We were torn between having them work later into the night or... More

Panama City Beach, Florida
Senior Contributor
25 reviews 25 reviews
14 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed at this location due to business meetings in downtown, rates were very reasonable, of course tons of great food choices within a short walk, room was fresh and clean,staff friendly and very helpful, will stay at this location again.

Was this review helpful? Yes 1
Logan, OH, United States
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Nice hotel in a nice part of town. The area around the hotel was quiet. In walking distance to the trolleys and the river. The room itself was really big and open, plenty of room for four people. A variety of options for breakfast. Would definitely stay here again.

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New Iberia, Louisiana
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

One of the better hotels I stay at. Need direction and they went above and beyond to help me out. The parking is a little tight for people with large vehicles. The breakfast had a variety of options not just your basic cereal, fruit, and yogurt.

Was this review helpful? Yes 1
Rochelle, Illinois
Top Contributor
60 reviews 60 reviews
26 hotel reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Somethings can't be controlled by management like there having been hundreds of teenage girls staying in the hotel. Others can like good housekeeping staff. When we checked in there were no towels in the room. Then our room wasn't really cleaned from Sunday until Wednesday and the halls were filthy. There was a big glob on the floor in the... More

Was this review helpful? Yes 1
Brittanee B, Manager at SpringHill Suites New Orleans Convention Center, responded to this review

Thank you for taking the time to write a response. We appreciate all feedback, whether positive or negative because it lets us know the areas we need to improve in and the areas we are doing well in. I am extremely sorry about the problems you experienced while you were here. We have taken your comments very seriously and have... More

Houston, Texas
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Visiting New Orleans in the downtown warehouse district you have to expect the crowds, shortage of parking etc...HOWEVER, I did not know that at this hotel they had limited parking in their garage. So upon our arrival, we were told that we would have to park 2 blocks away AFTER we just drove 6 hours to get there...OH, heck no!... More

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Brittanee B, Manager at SpringHill Suites New Orleans Convention Center, responded to this review

Thank you for your wonderful comments about our hotel. I agree, Shannon is a gem and we are proud to have her as a member of our staff. I am so happy you enjoyed your stay with us enough to take time out of your schedule to write a comment. We hope to see you again the next time you... More

Killen, Alabama
Senior Contributor
22 reviews 22 reviews
10 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Located in the Warehouse District in downtown New Orleans, the SpringHill Suites is situated close to public transportation, restaurants, and entertainment. We stayed here twice in July; just before and after our Carnival cruise that departed from the port only a few blocks away. The design of the hotel matches well with the local architecture, tastefully combining exposed brick and... More

Was this review helpful? Yes 1
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Additional Information about SpringHill Suites New Orleans Convention Center

Address: 301 St. Joseph Street, New Orleans, LA 70130
Phone Number:
Location: United States > Louisiana > New Orleans
Price Range (Based on Average Rates): $$
Hotel Class:3 star — SpringHill Suites New Orleans Convention Center 3*
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Also Known As:
Springhill Suites New Orleans Hotel New Orleans
New Orleans Springhill Suites

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Kitchenette Swimming Pool Wheelchair access
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Number of rooms
208

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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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