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All 153 New Orleans hotels

SpringHill Suites New Orleans Convention Center

3.0 of 5 Hotel   |   301 St. Joseph Street, New Orleans, LA 70130
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Ranked #89 of 153 Hotels in New Orleans
A recent review
4 of 5 stars reviewed 6 days ago
PastorSOJ Lagos
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167 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Lagos
Senior Contributor
40 reviews 40 reviews
9 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 6 days ago NEW via mobile

I came for an professional conference at the Convention centre and wanted somewhere close by since most of the hotels around were fully book. SpringHill is just 2 minutes walk and very good. The staff were likewise courteous. Very quiet place to stay. They do have free wifi and breakfast.

Was this review helpful? Yes
Brenda H, Manager at SpringHill Suites New Orleans Convention Center, responded to this review

Thanks for taking time to share your experience with us. We challenges our staff to ensure that every guest has a great stay. We will look to seeing you again when you visit New Orleans in the future. More

Cromwell, Connecticut
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 6 days ago NEW

Ice Tea We stayed here for The National Baptist Convention. The staff was very nice. A special Shout Out ! to Shannon, great customer service, very professional. She helped us with restaurants, shopping, directions etc. She made our stay enjoyable. The hotel was nice, our room was clean and breakfast was good. The hotel is in walking distance to Bourbon... More

Was this review helpful? Yes 1
Brenda H, General Manager at SpringHill Suites New Orleans Convention Center, responded to this review

Thanks you for sharing your experience with us. I have shared your comments with Shannon and she thanks you for sharing that information. She stated it is guest like you who makes her job well worth it. More

Phoenix
Senior Contributor
37 reviews 37 reviews
17 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We enjoyed our stay. The hotel is very nice. Very clean and bright. The staff was very friendly and helpful. The breakfast was great. Hot waffles, sausage patties, eggs, coffee and juices. The rooms are clean, large with a nice sofa and desk area. When we arrived, the manager had the department staff gathered and was reviewing some recent reviews.... More

Was this review helpful? Yes 1
Port Arthur, Texas
1 review
5 of 5 stars Reviewed 1 week ago

Your employee Shannon R really helped me out. I didn't know my way around the hotel, but she was very helpful and patience with me. She made feel very comfortable staying here. I really appreciate all she's done for me, during my trip!!! Donald Toussaint, Sr.

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Baltimore, Maryland, United States
1 review
4 of 5 stars Reviewed 2 weeks ago

Let me first start by giving kudos to Maurice. He was excellent, efficient, accommodating and very professional. If this man didn't have a raise recently, he definitely should receive one or a promotion. The other staff members were ok. One such staff member, Kierra, I believe her name is, was very unprofessional and mentioned something about she wasn't going outside... More

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Windsor, Canada
Senior Contributor
38 reviews 38 reviews
11 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed here for 2 nights prior to leaving on our cruise & it was thoroughly enjoyable! The staff was very pleasant & helpful & the hotel was very nice. Our room overlooked the inside courtyard & was very quiet at night time. The pool was great for the kids! We were able to walk to almost everything in the... More

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Rodney D, General Manager at SpringHill Suites New Orleans Convention Center, responded to this review

Thank you for sharing your experience while you were with us prior to leaving for your cruise. Our location is indeed a wise choice for anyone that is planning a cruise getaway. As you mentioned we're in close proximity to many of New Orleans best attractions and yet just a couple of blocks from the cruise terminal. We look forward... More

New York City, New York
Senior Contributor
23 reviews 23 reviews
21 hotel reviews
58 helpful votes 58 helpful votes
2 of 5 stars Reviewed 2 weeks ago

This was my second stay at the SpringHill Suites New Orleans Downtown in the past year. Last year when I stayed here I had a great experience. The staff was friendly except for a minor issue late night, and the rooms were clean. This time however, things were not up to par, and I will not be staying here again.... More

Was this review helpful? Yes 1
Brittanee B, Manager at SpringHill Suites New Orleans Convention Center, responded to this review

Thank you for letting us know about your stay. I definitely agree that you encountered way too many issues during your stay at our property. I will address these issues and share your response with our team so that we can learn from our mistakes and do better in the future. I apologize that we did not live up to... More

London
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This hotel is a good hotel with decent sized rooms, a nice pool and a good breakfast selection. It is in walking distance from Bourbon Street, Canal street and the Riverwalk shopping center. Also not far from good restaurants, bars and the Mississippi River.

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houstonburbs
Top Contributor
220 reviews 220 reviews
42 hotel reviews
62 helpful votes 62 helpful votes
2 of 5 stars Reviewed 2 weeks ago

A long weekend trip to New Orleans was the plan. The place to stay.. Did not seem hard. The trip down was uneventful. The arrival at the hotel..not so good! The very rude desk clerk informed me that "parking is sold out... You can check back tomorrow." When asked where we could park, he informed me,with an eye roll, there... More

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Brittanee B, Manager at SpringHill Suites New Orleans Convention Center, responded to this review

Thank you for writing in to let us know about your stay. I am very sorry that one of our staff members was rude to you. I will investigate the situation and make sure that it is properly addressed. Maurice will be very excited to hear that you were impressed by him. I will share this comment with him and... More

Bradenton, Florida
Contributor
18 reviews 18 reviews
18 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Newer property, clean and very safe. Great location-- close to River walk and Harrah's Casino. Delicious hot breakfast included in price! Very quiet. Free WIFI Pool too. Staff is very personable and accommodating. Less than one mile from AMTRAK.

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Additional Information about SpringHill Suites New Orleans Convention Center

Address: 301 St. Joseph Street, New Orleans, LA 70130
Location: United States > Louisiana > New Orleans
Price Range (Based on Average Rates): $$
Hotel Class:3 star — SpringHill Suites New Orleans Convention Center 3*
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Also Known As:
Springhill Suites New Orleans Hotel New Orleans
New Orleans Springhill Suites

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