We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 153 New Orleans hotels

Royal St Charles Hotel

3.0 of 5 Hotel   |   135 St. Charles Avenue, New Orleans, LA 70130 (Formerly Clarion Collection Royal St Charles Hotel)
Hotel website
Hotel deals
Hotel amenities
Special Offer
Savings Up To 20%
Save Saved
You added Royal St Charles Hotel to your Saves list
Royal St Charles Hotel
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
You must enter dates to see the best prices.
Ranked #76 of 153 hotels in New Orleans
A recent review
3 of 5 stars Reviewed March 23, 2013
  • Reviews (242)
  • Photos (87)
  • Amenities
  • Room tips (67)
  • Location
  • More
Write a Review

242 people have reviewed this hotel

Traveler rating
See reviews for
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (67)
Date | Rating
  • English first
  • French first
  • German first
  • Portuguese first
  • Any
English first
There are newer reviews for Royal St Charles Hotel
See the most recent reviews
Senior Contributor
30 reviews 30 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed March 23, 2013 via mobile

Some staff are great and some have no clue and need training on customer service skills. Never got two items I requested at check in. Today the air is not working. No window in the room so if you have any issues with anxiety or panic this is not a good hotel for you. There are plenty of other hotels... More

Was this review helpful? Yes
Graz, Austria
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed March 21, 2013 via mobile

Location is good but our room was narrow never vacuumed during our 7 day stay and sheets were not changed once Housekeeping before 5 pm only on demand Some guys at reception desk were not really friendly

Was this review helpful? Yes
Long Island, NY
Senior Contributor
38 reviews 38 reviews
6 hotel reviews
35 helpful votes 35 helpful votes
3 of 5 stars Reviewed March 20, 2013

Because of some incompetent booking at book.com (lost previous reservations at our other hotel) we found ourselves having to accept a room at the Royal St Charles 'boutique' hotel in New Orleans. There is nothing particularly 'bad' about this property, however, it just wasn't what we were looking for. The room was described at a 'queen room' but it was... More

Was this review helpful? Yes
Raleigh, North Carolina
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 19, 2013

I seldom take time to write reviews but since I traevl so much for work and stay at so many hotels I had to write a good review for this hotel. It was clean, comfortable, and convenient! The staff was friendly. We arrived at 11:30am after driving for 13 hours from North Carolina and they had a room ready for... More

Was this review helpful? Yes 1
Newark, New Jersey
5 reviews 5 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed March 18, 2013

When we arrived to the hotel we were greeted by the most cheerful front desk agent,Chelsea,she was very pleasant and helpful while checking in for our first time at the Royal St. Charles. The lobby had a GREAT stylish deco which seemed very inviting from the multiple sitting areas to the convienent coffee lounge,PJ's. After a long flight I was... More

Was this review helpful? Yes 1
Jackson, Michigan
4 reviews 4 reviews
5 of 5 stars Reviewed March 16, 2013

We just returned from a 3 night stay at the Royal St. Charles. We were greated by friendly staff upon check in & staff was very helpful with directions to areas that we wanted to visit. The lobby is contemporary art deco, which we enjoyed. We were surprisingly upgraded to a Jr. Suite which had a seperate sitting area with... More

Was this review helpful? Yes
Colorado Springs, Colorado
Senior Contributor
28 reviews 28 reviews
11 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed March 15, 2013

If you don't need a closet, but location is important than this hotel might work well for you. If this would have been a fun, leisure trip I wouldn't have missed the closet. There are rooms that do not have external windows, so if you need to see the street, then make sure you ask if your room has a... More

Was this review helpful? Yes
Columbus, Georgia
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed March 15, 2013 via mobile

This hotel is in a great location to bourbon street and alot of little shops. We went here for New Year's Eve, first they gave us a king room not a double and when we tried to change it they would not accommodate, the rooms are tiny for the amount of money we paid to stay here, the customer service... More

Was this review helpful? Yes
15 reviews 15 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed March 14, 2013

We stayed here a few years ago and they have since remodeled. More modern, clean and close to the nightlife of NOLA as well as shopping and restaurants. The streetcar is just outside the hotel which was nice saver took it to the zoo. Chelsey at the front desk very pleasant and helpful. She spoke to us each time she... More

Was this review helpful? Yes
Sandusky, Ohio
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed March 9, 2013

I had booked this hotel for a one night stay on March 3, 2013 in mid-January. We had just got off a cruise and wanted someplace decent to stay at a good price. We arrived around 8:30am as they had told us we could pre-register and store our luggage. When we arrived the desk clerk who was friendly informed us... More

Was this review helpful? Yes 1
Owners: What's your side of the story?
If you own or manage Royal St Charles Hotel, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to Royal St Charles Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Royal St Charles Hotel

Address: 135 St. Charles Avenue, New Orleans, LA 70130 (Formerly Clarion Collection Royal St Charles Hotel)
Phone Number:
Location: United States > Louisiana > New Orleans
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Royal St Charles Hotel 3*
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Orbitz, Tingo, Travelocity, Otel, Sabre Hospitality Solutions , Priceline, BookingOdigeoWL, Despegar.com, Hotels.com, Venere and Agoda so you can book your Royal St Charles Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Royal St Charles New Orleans
Hotel Royal St Charles
Clarion New Orleans

87 photos of this hotel

Traveler photos: See what travelers like you saw

All traveler photos (38)
Room/suite (14)
Bathroom (4)
Hotel & grounds (10)
View from room (6)
Family/play areas (1)
Other (3)

Management photos: Courtesy of the property manager

All management photos (50)
Hotel & grounds (9)
Room/suite (12)
Other (29)


Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Suites Wheelchair access
Hotel Class
Official Description (provided by the hotel)
The Royal St. Charles Hotel is conveniently located in the heart of New Orleans - just 1 block from the world famous French Quarter, 1 block from historic Canal Street, 2 blocks from Harrah's Casino, 6 blocks from the Ernest N. Morial Convention Center and 8 blocks from the Mercedes-Benz Superdome. The famous St. Charles Streetcar stops at our front door and leisurely transports visitors to the Garden District and Uptown areas.The hotel completed a total renovation in October 2012. Each of the hotel's 143 guestrooms are newly renovated and feature a sleek design with modern amenities - plush Serta beds, 42” high definition TV’s, wi-fi internet, in-room digital safes, in-room coffee makers with New Orleans Roast Coffee, eco-friendly Terra Pure bath products and much more.Additional features of the hotel include a 100% smoke free environment, state-of-the-art fitness center, 2,610 sq. ft. of newly designed event space, on-site concierge services, valet parking and PJ’s Coffee & Café.The Royal St. Charles Hotel is a favorite among business and leisure travelers and ready to assist each guest with friendly and attentive New Orleans hospitality.We invite you to enjoy a relaxing stay with us on your next visit to New Orleans! ... more   less 
Number of rooms

See which rooms travelers prefer