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Royal St Charles Hotel


Hotel class 3.0 of 5
135 St Charles Avenue, (formerly Clarion Collection Royal St Charles Hotel), New Orleans, LA 70130
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Reviews you can trust

64% Recommend
3.5 of 5 stars 187 reviews
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By trip type
All (187)
[ Date ] [ Rating ]
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3 of 5 stars
mond24   1 contribution
baton rouge, la
Sep 14, 2009 | Trip type: Solo travel

I received great service from Dashan the front desk clerk. My reservation wasn't showing up in the system and she went above and beyond her call of duty to assist me and get my reservation taken of. I would rate her service, 5 star. On the other hand, the valet was horrible. They directed me to my vehicle instead of... more

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4 of 5 stars
makingrunway   2 contributions
makingrunway
Sep 10, 2009 | Trip type: Business

She was the nicest desk clerk I have ever done business with. She was able to tell me where everything was, and if she wasn't sure of where it was, she had no problem looking it up for me. She was also able to give wonderful advice on places to eat and even hot shopping spots. She is a very... more

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3 of 5 stars
dadiehl   1 contribution
houston
Sep 10, 2009 | Trip type: Couples

1st off, the location is GREAT; and the hotel knows it.. which is perhaps why they are sliding.... mess in the d/stairs bathroom upon arrival; wall paper tearing off in the rooms; rooms end up being TINY since they use an antiquated wardrobe/tv stand. Bathrooms attempted remodel is comendable. Day clerk was extermely nice and helpful and would have saved... more

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5 of 5 stars
TripleD6   1 contribution
Munford, TN
Sep 10, 2009 | Trip type: Couples

We read the mixed reveiws on this hotel and decided to go with the majority and we are so glad we did. The hotel was very clean, the rooms were clean and the staff was very accommodating. They were very friendly and gave the best directions and personal suggestions. We will deffinately stay there again. It was convenient to Bourbon... more

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5 of 5 stars
kamikake   1 contribution
Ocean Springs, MS
Aug 31, 2009 | Trip type: Friends getaway

This hotel is truely beautiful....wonderful staff, amazing gym, perfect location. Just close enough to Bourbon Street, yet far enough away that you can get away. We had a wonderful time, and will definitely stay there again! more

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4 of 5 stars
NYLOSUP   1 contribution
Dallas
Aug 30, 2009 | Trip type: Couples

A friend of mine recently came down from Utah and had never been to New Orleans so we decided to take a road trip (Im from Dallas). After strolling Bourbon and the surrounding area for a while we decided to go ahead and check-in at ther hotel. When we arrived, the FD agent (Erica) could not find our reservation (I... more

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4 of 5 stars
southrn_charm   1 contribution
southrn_charm
Aug 30, 2009 | Trip type: Friends getaway

Its a great location for the value! Staff is always freindly and helpfull and you can't beat it for the cost. more

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4 of 5 stars
SPEEDSCALIEN   2 contributions
NW FLORIDA
Aug 26, 2009 | Trip type: Couples

We live about 4 hours from NO, and when I found the 2 for 1 special last saterday morning, well, we just hopped in the car and went! The location to the FQ is fantastic and it has the St charles streetcar stop right at the front door, taking you to theGarden district. The special included FREE valet parking (a... more

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1 of 5 stars
mcap247   1 contribution
Michigan
Aug 20, 2009 | Trip type: Business, Solo travel

I've been a business traveler to New Orleans since Hurricane Katrina. I've predominately stayed at the Royal and their sister hotel, Queen and Crescent. Until recently everything was OK till they overcharged my credit card and would do NOTHNG about it, instead I got attitude from the manager herself. (I've spent 20,000+ over the years) Every time I came there... more

Management response from
RSCHotelManagement, General Manager

Good Afternoon Sir or Madam, I am terribly sorry to hear that your credit card was over charged. Unfortunately, I do not personally recall speaking with you. I do my very best to handle all guest relations personally and promptly. I am unable to be on property 24/7, but all of my staff has been instructed not to hesitate in...

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5 of 5 stars
razorbackfan09   1 contribution
Arkansas
Aug 16, 2009 | Trip type: Family

We stayed at this hotel on the spur of the moment and it was great. Good location and the rooms were wonderful. Had a great time. Will stay there everytime we go to New Orleans!!!!!!!!!!!!!!!!!!!!!!!!!!! more

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Royal St Charles Hotel Also Known As

  • Royal St Charles New Orleans
  • Hotel Royal St Charles
  • Clarion New Orleans
Address: 135 St Charles Avenue, (formerly Clarion Collection Royal St Charles Hotel), New Orleans, LA 70130