Unlike the previous review elaietheo, my expierence was wonderful. The front desk supervisor, Chelsea May could not do enough for us to make sure our stay was comfortable. It's across the st. from the JWMarriott at half the price. The street car stops right outside the door. We opted out of the $29. resort fee, which is an option.The concierge... More

This is my second year staying at this property while in town for Jazzfest. Last year I was perfectly happy but the room was dated. This year it was a bit more expensive but everything had been renovated. I had a room with a sitting room that had a 2nd TV and a couch as well as windows all around... More

We got a great deal staying at this hotel! After arriving, we were greeted with the friendly smiles of the staff. After using valet for my car, I explained to the valet guy how my back doors were broke and sometimes did not lock back. The guy assured me that they would take care of everything and make sure my... More

I went to new orleans with a friend. New Orleans its self was fantastic and i would recommend anyone who likes live music to go. The royal st charles is an average hotel but rooms are small. There is a resort fee of 29 dollars and parking is 32 dollars per day for valet and 19 dollars per day self... More

Our room was quite pleasant, but I had an awful experience trying to switch from a room with a Kingsize bed to a room with two full while in town for a conference. I arrived at hotel, check-in went smoothly, and was able to switch the credit card that would be charged. However, I then found out I had reserved... More

By far the best hotel staff that i have encountered. Diana is wonderful person to tell about great place visit. She is the best. I have been to New Orleans many times. Diana told me about places that on the tourist and tips about artist joining other artist for the n

Nice lobby an room decor was nice just small an I mean small,there was no microwave are fridges as other viewers say the coffee shop in lobby was nice I love d smell of coffee ok the bathroom was small also, no counter space an tub wasn't so inviting I ended up buying some cleaner of my own an cleaned... More

The Hotel itself is O.K, but not really family friendly. There are no fridges in the rooms and not bathroom vanities, There is not parking on site and it's a 2 1/2 block walk to the parking garage where you are only allowed to park on floors 6-10, which can be gotten to up a series of steep and narrow... More

My first time in New Orleans and I didn't get to do too much research before I arrived. The concierge assistant Dianne seemed to just know everything that needed to be done in the city. Hats off for service! The location is great with a tram stop directly outside of the hotel. Our room was spacious and well put together... More