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All 152 New Orleans hotels

Renaissance New Orleans Pere Marquette Hotel

4.0 of 5 Hotel   |   817 Common Street, New Orleans, LA 70112 (Central Business District)
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Ranked #77 of 152 hotels in New Orleans
Certificate of Excellence 2013
A recent review
4 of 5 stars reviewed yesterday
blondemommy05 New York City, New York
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586 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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English first
New York City, New York
Senior Contributor
44 reviews 44 reviews
26 hotel reviews
54 helpful votes 54 helpful votes
4 of 5 stars Reviewed yesterday NEW

The Renaissance Pere Marquette is still going strong 5 years later. There have been some changes in restaurant, bar, cafe, and decor. But all in all, the hotel is a good somewhat nicer than basic place to stay. I paid a premium to have a hotel room during Wrestlemania weekend even though I was not there for Wrestlemania, so I... More

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1 review
5 of 5 stars Reviewed 3 days ago NEW

We arrived late Friday 4th April around 1.30am, after our flight was delayed due to bad weather. When we arrived the lady at the desk told us the hotel was overbooked for the night. We were relocated at a Marriot around the corner and went back in the afternoon to get our rooms. The way the lady handled the situation... More

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Kate R, Guest Relations Manager at Renaissance New Orleans Pere Marquette Hotel, responded to this review

Dear Stuie P, What a pleasure it was to read your review! Thank you for taking the time to provide us with feedback about your experience with the Renaissance New Orleans Pere Marquette. It's always delightful to read stories of our staff's excellent service. We are very happy that we were able to turn what could have been a disappointing... More

Munich, Germany
Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Held business meeting and lodged attendees on property. Nice property located close to Bourbon Street and other sites / activities, without the noise and traffic. Rooms were nicely appointed and appeared to be updated within last few years. Even though no concierge lounge (typical for Renaissance property), great benefits for Marriott Platinum members. The meeting space was well organized and... More

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Kate R, Guest Relations Manager at Renaissance New Orleans Pere Marquette Hotel, responded to this review

Dear Mark, Thank you for providing feedback regarding your recent business stay and meeting at the Renaissance New Orleans Pere Marquette. It is delightful to hear that you were pleased by the well-organized meeting space as well as the event manager who went above and beyond to assist your group's unique needs. We are also very happy to know that... More

Santa Fe, Texas
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

I've stayed at this hotel many times in the past, and also held meeting there. My past stay was comfortable, but not as pleasant as previous ones. I waited longer to check-in than normal (almost 10 minutes), and when I requested a zero-balance receipt upon check-out, it seemed like an inconvenience to the person serving me. All day long, there... More

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Kate R, Guest Relations Manager at Renaissance New Orleans Pere Marquette Hotel, responded to this review

Dear R_Brian_M, Thank you for taking the time to provide feedback on your recent stay at the Renaissance New Orleans Pere Marquette Hotel. We greatly appreciate your loyalty to our hotel. It's wonderful to know that you find this property consistently nice. We wish to express our apologies that your check-in process was less smooth than usual and you did... More

New Orleans, Louisiana
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This hotel is not big. Everything about the property is small and cozy. The lobby is smaller than a usual Renaissance, the rooms are a bit smaller, and the bar area is smaller. However, it works. The feel of the building and the rooms is a good one. Everything is VERY clean and the staff is very helpful. They are... More

Was this review helpful? Yes 1
Kate R, Guest Relations Manager at Renaissance New Orleans Pere Marquette Hotel, responded to this review

Dear igalatas, Thank you for your feedback as it helps us continuously improve our guests' experience. We are pleased to hear that you found our hotel very clean and our staff incredibly helpful. We're also happy that you found the hotel accommodating to military and government staff as well as convenient. We hope to have the opportunity to serve you... More

Sewell, New Jersey
Top Contributor
79 reviews 79 reviews
11 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Received a beautiful room from front desk person (Steven?). Very friendly and helpful. Had breakfast in restaurant and it was very good. Excellent location, close to everything. Only issue was the horrible internet connection. Called many times before getting an engineer, who spent almost two hours with me and iBahn, with no success.

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Kate R, Guest Relations Manager at Renaissance New Orleans Pere Marquette Hotel, responded to this review

Dear Bob, Thank you for your wonderful feedback about the Renaissance New Orleans Pere Marquette Hotel. We're glad to know that you experienced wonderful service and thought your room was beautiful. Our apologies for your Internet experience- we will pass this on to the relevant department to ensure that the problem has been completely resolved. Thank you again and we... More

New York City, New York
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 2 weeks ago

Stayed here for 2 nights last week. Disappointing on many levels. To start there was only one person working reception and concierge, so I was constantly waiting for any question or request. At the restaurant we waited each morning 35 minutes for scrambled eggs. The doors to the room and walls were not sound proof and rattled as people walked... More

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Trevor A, Manager at Renaissance New Orleans Pere Marquette Hotel, responded to this review

Dear JTaylor16, Thank you for the candid feedback in your review. We regret you encountered wait times at the Reception desk during your stay. We endeavor to provide appropriate staffing so our guests will have a quick response and minimal wait times when they need to interact with our staff. We want to be there for you when you need... More

Arlington, Virginia
Senior Contributor
21 reviews 21 reviews
7 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I just got back from a weekend stay at this hotel in New Orleans and I can honestly say its a very good hotel. Its clean, the rooms seem recently renovated and its a great location. Its far enough away from the noise on Bourbon, but an easy walk. As others have noted, its a bit understaffed, but the staff... More

Was this review helpful? Yes 1
Kate R, Guest Relations Manager at Renaissance New Orleans Pere Marquette Hotel, responded to this review

Dear alamerican, Thank you for taking the time to provide us with feedback regarding your recent stay. We're pleased to know you enjoyed our convenient downtown location and quality service. We are deeply sorry that you experienced noise from the construction project from neighboring buildings. While the frequency of the noise is a bit unpredictable, we completely understand that our... More

mumbai
Senior Contributor
24 reviews 24 reviews
20 hotel reviews
22 helpful votes 22 helpful votes
1 of 5 stars Reviewed 3 weeks ago

I stayed during one of the conference in march 2013, in new Orleans in above hotel and paid $220/night. Rate does not include breakfast and internet connection. internet connection you have to pay 13$/night. Hotel entrance was so crampy and ugly look. Lift were old rusted steel. Rooms were small and out of shape. When I checked in I paid... More

Was this review helpful? Yes 2
Trevor A, Manager at Renaissance New Orleans Pere Marquette Hotel, responded to this review

Dear Vorapm, thank you for your valued feedback provided in your review of your recent visit with us. We are always disappointed to receive a review with the lowest score and wish to express our apologies that your stay had such a negative impact. Everything we do is aimed at providing an excellent hotel experience and we want nothing more... More

Oak Park
Senior Contributor
37 reviews 37 reviews
13 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The only thing puzzling I found was that the restaurant was not open on Sunday or Monday. Fortunately, New Orleans has other restaurants. Room was comfortable, except that it seems to be a quirky remnant of an old office building, as the closet door did not truly open, and it is odd to keep the coffee maker in there. Room... More

Was this review helpful? Yes
Kate R, Guest Relations Manager at Renaissance New Orleans Pere Marquette Hotel, responded to this review

Dear Oakparker300, Thank you for taking the time to provide us with feedback on your recent stay. It is wonderful to hear that we were able to turn your room service incident into a positive experience and we are so pleased that you enjoyed your complimentary bottle of wine. We do apologize about the occasional construction noise and we look... More

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Additional Information about Renaissance New Orleans Pere Marquette Hotel

Also Known As:
Renaissance New Orleans
New Orleans Renaissance
Address: 817 Common Street, New Orleans, LA 70112
Phone Number:
Location: United States > Louisiana > New Orleans > Central Business District
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#19 Luxury Hotel in New Orleans
#43 Business Hotel in New Orleans
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Renaissance New Orleans Pere Marquette Hotel 4*
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