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Renaissance New Orleans Pere Marquette Hotel

4.0 of 5 817 Common Street, New Orleans, LA 70112
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Renaissance New Orleans Pere Marquette Hotel
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Renaissance New Orleans Pere Marquette Hotel
Renaissance New Orleans Pere Marquette Hotel
Renaissance New Orleans Pere Marquette Hotel
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724 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Okemos, Michigan
Reviewer
5 reviews 5 reviews
3 hotel reviews
5 of 5 stars Reviewed 1 week ago

I stayed at the Pere Marquette during a three day conference. The hotel staff were wonderful with all manner of help and support. They gave spot on assistance for running routes, dinner suggestions, travel via the trolley, and airport pick-up. Whatever I requested they gave me a direct response. There is currently construction on the street, but that did not... More 

Was this review helpful? Yes
Kate R, Guest Relations Manager at Renaissance New Orleans Pere Marquette Hotel, responded to this review

We are delighted to hear that our navigators were successful in providing you with recommendations for running routes, dining options, streetcar travel and more. There are many delectable restaurants near our property that offer a wide variety of cuisines including GW Fins, Mr. B's Bistro and Cochon, as well as our own Top Ten New Orleans' restaurant MiLa. It pleases... More 

Maple Grove, Minnesota
Top Contributor
51 reviews 51 reviews
45 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 1 week ago

I spent 4 nights at the hotel while in town for work last week. I enjoyed my stay, found the staff to be friendly and helpful, and the hotel was very clean. My room was large enough to fit my needs and had a great view of the French Quarter. The location is really great, just around the corner from... More 

Was this review helpful? Yes
Kate R, Guest Relations Manager at Renaissance New Orleans Pere Marquette Hotel, responded to this review

Thank you for taking time out of your business travels to share feedback with us. We are truly thrilled to learn that you found our navigators to be friendly and helpful, your room spacious, and our location convenient. We are within close proximity of many local haunts such as Bourbon Street, the French Quarter, and the House of Blues. In... More 

Charleston
Contributor
18 reviews 18 reviews
11 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This is a stunning property. Very trendy and customer service oriented. From the time I checked in to my departure, the staff was nothing short of wonderful. I throughly enjoyed my stay at this property and would definitely stay again. My room was very spacious and the hotel was quiet and comfortable. I did not experience the construction noise mentioned... More 

Was this review helpful? Yes 1
Kate R, Guest Relations Manager at Renaissance New Orleans Pere Marquette Hotel, responded to this review

Thank you for sharing your recent experience with us. We are very happy to hear that you found our property to be stunning while our team members to be guest services oriented from your check-in to your departure. It pleases us to know that your guest room was spacious, quiet and comfortable. Furthermore, we love knowing that you enjoyed our... More 

Baltimore, Maryland
Senior Contributor
33 reviews 33 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

This hotel is in a perfect location to enjoy a lot of what new Orleans has to offer. One block walk to canal and Bourbon st. Ruby slippers is just down the street and is easily walkable to the stadium, the riverwalk , the casino and shopping. Unfortunately the large bldg next door is being converted to condos. This looks... More 

Was this review helpful? Yes 1
Kate R, Public Relations Manager at Renaissance New Orleans Pere Marquette Hotel, responded to this review

Thank you for sharing candid feedback from your recent visit to our hotel. While we are looking forward to this particular phase of construction coming to a close in the near future, we are happy to know that you had an opportunity to explore Canal Street, Bourbon Street and the Riverwalk. It pleases us very much to know that you... More 

Senior Reviewer
7 reviews 7 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This was our third stay at the Pere Marquette and as usual it was wonderful. The only sour note was the Room Service meals on the first night when both meals were seriously undercooked. This negative however was wiped out by the excellent levels of customer service from Page, Davidia, Alicia and Stephen. You are truly made to feel like... More 

Was this review helpful? Yes
Kate R, Guest Relations Manager at Renaissance New Orleans Pere Marquette Hotel, responded to this review

Thank you for your continued loyalty to the Marriott brand. We are thrilled to learn that our team consistently provides you with a wonderful stay. While we are disappointed to learn that your room service was less than satisfactory, we are very happy to know that Paige, Davidia, Alicia, and Stephen turned your experience around with their excellent guest services... More 

Toronto, Canada
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 4 weeks ago

Horrible stay. Construction right in front of hotel started at 6am every morning and often went until 9pm. Unbelievably loud jack hammering forced us to leave the room during the day. Also, internet service very erratic and cut out every few minutes. Hotel is adjacent to a very seedy and dangerous area of New Orleans - felt unsafe and witnessed... More 

Was this review helpful? Yes 2
Trevor A, Manager at Renaissance New Orleans Pere Marquette Hotel, responded to this review

Dear Learningtotravel12, we deeply regret to learn your visit was impacted so severely by the external factors you described outside the hotel. Everything we do is aimed at providing a superior hotel experience for our customers so we are always disheartened to hear that a visit was unpleasant due to factors other than the hotel's products and services. We are... More 

Arlington, Virginia
Top Contributor
104 reviews 104 reviews
35 hotel reviews
42 helpful votes 42 helpful votes
2 of 5 stars Reviewed 4 weeks ago

What a disappointing stay. I actually liked my corner room that looked out over the pool. The linens were nice and I slept well. HOWEVER. The hot water took 2-5 minutes to warm up. Neither drain (sink or tub) drained quickly. The wireless didn't have a strong signal (so I spent about 30 mins on the phone with the IT... More 

Was this review helpful? Yes
Trevor A, Manager at Renaissance New Orleans Pere Marquette Hotel, responded to this review

Dear betterinblack, Thank you for taking the time to share a review of your recent visit. I am glad to know that you enjoyed your corner room overlooking the pool as well as the linens. It is always wonderful to hear that our guests slept well during their stay. I am very sorry to hear that you encountered some problems... More 

Hoover, Alabama
Top Contributor
74 reviews 74 reviews
23 hotel reviews
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed 4 weeks ago

this is a very nice hotel that is conveniently located to the French Quarter. The rooms are nicely decorated and very comfortable. the staff is very friendly and helpful especially Nathalie.We are Gold members so we had access to the lounge room. We also were given free appetizers in the evening.

Was this review helpful? Yes 1
Kate R, Guest Relations Manager at Renaissance New Orleans Pere Marquette Hotel, responded to this review

We appreciate you taking time out of your day to share feedback from your recent visit. It thrills us to know that our close proximity to the French Quarter, nicely decorated and comfortable guest rooms, and friendly and helpful staff combined to make your stay a five-star experience. We will be sure to share your kind words regarding Nathalie, and... More 

Bellaire
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

Loved this hotel! Great location- walked to the game. Close to French Quarter. Quick drive to Tulane campus. Service was excellent. Everyone was very accommodating and helpful. We had 2 rooms that weren't adjoining, but shared a private entry. It was perfect. A shout out to Davida Harris in Loss Prevention. She graciously took care of a forgotten item and... More 

Was this review helpful? Yes 1
Kate R, Guest Relations Manager at Renaissance New Orleans Pere Marquette Hotel, responded to this review

What a pleasure it is to read your review of our hotel. We are overjoyed to learn that you loved your stay and experienced excellent service from our team. We appreciate your kind words regarding our accommodating and helpful team members and are thrilled to know that Davida was successful in recovering your forgotten belonging and returning it to your... More 

Owings, Maryland
Senior Contributor
31 reviews 31 reviews
9 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Just got back from a trip with sister to New Orleans. Stayed 2 nights at the Renaissance New Orleans Pere Marquette. Very nice hotel, with great staff and suburb location. Check in was super easy and front desk clerk was super friendly and offered lots of help. Room was large and comfortable. We had heard that there was a lot... More 

Was this review helpful? Yes 3
Kate R, Guest Relations Manager at Renaissance New Orleans Pere Marquette Hotel, responded to this review

We are delighted to learn that you found our team to be great. We love knowing that your check-in was completed with ease and that our team was friendly and offered much assistance. It pleases us to know that your guest room was spacious and comfortable. We are excited to learn that our restaurant team served you well, and that... More 

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Additional Information about Renaissance New Orleans Pere Marquette Hotel

Address: 817 Common Street, New Orleans, LA 70112
Location: United States > Louisiana > New Orleans > Central Business District
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Renaissance New Orleans Pere Marquette Hotel 4*
Number of rooms: 275
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Also Known As:
Renaissance New Orleans
New Orleans Renaissance
Hotel Style:
#17 Luxury Hotel in New Orleans
#46 Business Hotel in New Orleans
#59 Family Hotel in New Orleans
#71 Romantic Hotel in New Orleans

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