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All 154 New Orleans hotels

Renaissance New Orleans Pere Marquette Hotel

4.0 of 5 Hotel   |   817 Common Street, New Orleans, LA 70112 (Central Business District)
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Ranked #73 of 154 Hotels in New Orleans
A recent review
5 of 5 stars reviewed 5 days ago
bamba Hoover, Alabama
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719 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Toronto, Canada
1 review
1 of 5 stars Reviewed 3 days ago NEW

Horrible stay. Construction right in front of hotel started at 6am every morning and often went until 9pm. Unbelievably loud jack hammering forced us to leave the room during the day. Also, internet service very erratic and cut out every few minutes. Hotel is adjacent to a very seedy and dangerous area of New Orleans - felt unsafe and witnessed... More

Was this review helpful? Yes
Trevor A, Manager at Renaissance New Orleans Pere Marquette Hotel, responded to this review

Dear Learningtotravel12, we deeply regret to learn your visit was impacted so severely by the external factors you described outside the hotel. Everything we do is aimed at providing a superior hotel experience for our customers so we are always disheartened to hear that a visit was unpleasant due to factors other than the hotel's products and services. We are... More

Arlington, Virginia
Top Contributor
103 reviews 103 reviews
34 hotel reviews
41 helpful votes 41 helpful votes
2 of 5 stars Reviewed 4 days ago NEW

What a disappointing stay. I actually liked my corner room that looked out over the pool. The linens were nice and I slept well. HOWEVER. The hot water took 2-5 minutes to warm up. Neither drain (sink or tub) drained quickly. The wireless didn't have a strong signal (so I spent about 30 mins on the phone with the IT... More

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Trevor A, Manager at Renaissance New Orleans Pere Marquette Hotel, responded to this review

Dear betterinblack, Thank you for taking the time to share a review of your recent visit. I am glad to know that you enjoyed your corner room overlooking the pool as well as the linens. It is always wonderful to hear that our guests slept well during their stay. I am very sorry to hear that you encountered some problems... More

Hoover, Alabama
Top Contributor
73 reviews 73 reviews
23 hotel reviews
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

this is a very nice hotel that is conveniently located to the French Quarter. The rooms are nicely decorated and very comfortable. the staff is very friendly and helpful especially Nathalie.We are Gold members so we had access to the lounge room. We also were given free appetizers in the evening.

Was this review helpful? Yes 1
Kate R, Guest Relations Manager at Renaissance New Orleans Pere Marquette Hotel, responded to this review

We appreciate you taking time out of your day to share feedback from your recent visit. It thrills us to know that our close proximity to the French Quarter, nicely decorated and comfortable guest rooms, and friendly and helpful staff combined to make your stay a five-star experience. We will be sure to share your kind words regarding Nathalie, and... More

Bellaire
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

Loved this hotel! Great location- walked to the game. Close to French Quarter. Quick drive to Tulane campus. Service was excellent. Everyone was very accommodating and helpful. We had 2 rooms that weren't adjoining, but shared a private entry. It was perfect. A shout out to Davida Harris in Loss Prevention. She graciously took care of a forgotten item and... More

Was this review helpful? Yes 1
Kate R, Guest Relations Manager at Renaissance New Orleans Pere Marquette Hotel, responded to this review

What a pleasure it is to read your review of our hotel. We are overjoyed to learn that you loved your stay and experienced excellent service from our team. We appreciate your kind words regarding our accommodating and helpful team members and are thrilled to know that Davida was successful in recovering your forgotten belonging and returning it to your... More

Owings, Maryland
Senior Contributor
31 reviews 31 reviews
9 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

Just got back from a trip with sister to New Orleans. Stayed 2 nights at the Renaissance New Orleans Pere Marquette. Very nice hotel, with great staff and suburb location. Check in was super easy and front desk clerk was super friendly and offered lots of help. Room was large and comfortable. We had heard that there was a lot... More

Was this review helpful? Yes 2
Kate R, Guest Relations Manager at Renaissance New Orleans Pere Marquette Hotel, responded to this review

We are delighted to learn that you found our team to be great. We love knowing that your check-in was completed with ease and that our team was friendly and offered much assistance. It pleases us to know that your guest room was spacious and comfortable. We are excited to learn that our restaurant team served you well, and that... More

Chillicothe, Ohio
Contributor
13 reviews 13 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

From the moment you walk in you are greeted warmly. Very quick check in. While we were checking in we were brought a bottle of water, its like they knew after traveling all day we needed that. Nice touch. Very clean and comfortable room. We were actually surprised by how nice the room was. Cheese, crackers, fruit and bottled water... More

Was this review helpful? Yes 2
Kate R, Guest Relations Manager at Renaissance New Orleans Pere Marquette Hotel, responded to this review

We truly appreciate you taking time out of your day to share your experience with us. We are overjoyed to learn that you received warm greetings from the moment you entered our property, followed by a prompt check-in. We are very glad to know that our complimentary water was a refreshing surprise after your long day of travels, your room... More

Shawnee On Delaware
Top Contributor
113 reviews 113 reviews
41 hotel reviews
106 helpful votes 106 helpful votes
4 of 5 stars Reviewed 1 week ago

The online hotel sites are baffling when it comes to choosing a hotel in New Orleans. French Quarter, Garden District? Downtown? Convention Center? Arts District? How do the idiots who build travel sites think anyone is supposed to understand? Here's my brief advice: you want to be downtown if you can. You don't want to be in the Quarter because... More

Was this review helpful? Yes 4
Kate R, Guest Relations Manager at Renaissance New Orleans Pere Marquette Hotel, responded to this review

We appreciate you taking the time to share a detailed review of our hotel and the surrounding area. We couldn't agree with you more that we are the perfect base for exploring New Orleans! We're also delighted that you found your guest room to be well appointed, clean, and well-serviced, and that you were able to enjoy our swimming pool... More

Grande Prairie, Canada
Reviewer
4 reviews 4 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Perfect location from Bourbon street. Friendly and helpful staff and close to the RTA (transit). Bed was so comfy after all that walking! Starbucks in lobby open in the mornings. We'd definitely stay here again!

Was this review helpful? Yes 1
Kate R, Guest Relations Manager at Renaissance New Orleans Pere Marquette Hotel, responded to this review

We deeply appreciate you taking time out of your day to share a review of your time with us. We love knowing that our on property Starbucks was a welcome pick-me-up to start your days, and after a long day of exploring, your bed offered the perfect comfort. It pleases us to learn that our team members were friendly and... More

Boston, Massachusetts
Top Contributor
94 reviews 94 reviews
75 hotel reviews
76 helpful votes 76 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Have stayed at a number of New Orleans hotel and this one is quite centrally located - easy walk to CBD, convention center, french quarter. Friendly staff. As others have mentioned there is construction near the hotel and I was warned it could be noisy, though that didn't turn out to be an issue for me. It was quite crowded... More

Was this review helpful? Yes
Kate R, Guest Relations Manager at Renaissance New Orleans Pere Marquette Hotel, responded to this review

We are very happy to know that your visit was not disturbed by the nearby construction. We do our best to place our guests in rooms where they will experience the most peace and comfort. We are thrilled to learn that our central location was convenient for your walks to the convention center and French Quarter. It pleases us to... More

1 review
5 of 5 stars Reviewed 3 weeks ago via mobile

This hotel is in a good location with great amenities and awesome service. Veronica, who works at the front desk, did an awesome job and made our stay even better! I would definitely stay there again!

Was this review helpful? Yes
Kate R, Guest Relations Manager at Renaissance New Orleans Pere Marquette Hotel, responded to this review

We truly appreciate your review of our hotel. We are overjoyed to learn that our team members, specifically Veronica, were able to provide you with such high quality service. Rest assured that we will pass along your kind words. We are also pleased to learn that you enjoyed the amenities in your guest room and our convenient location. The House... More

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Additional Information about Renaissance New Orleans Pere Marquette Hotel

Address: 817 Common Street, New Orleans, LA 70112
Location: United States > Louisiana > New Orleans > Central Business District
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Renaissance New Orleans Pere Marquette Hotel 4*
Number of rooms: 275
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Also Known As:
Renaissance New Orleans
New Orleans Renaissance

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