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All 150 New Orleans hotels

Holiday Inn Downtown Superdome

3.0 of 5
330 Loyola Avenue, New Orleans, LA 70112 (Central Business District)
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Holiday Inn Downtown Superdome
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Ranked #40 of 150 hotels in New Orleans
Most recent review
5 of 5 stars Reviewed June 6, 2013
Nealla831 Austin, Texas
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503 reviews from our community

Traveler rating
    197
    177
    83
    28
    18
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Families
93
 
Couples
106
 
Solo
53
 
Business
111
 
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Austin, Texas
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed June 6, 2013

We stayed here because it was near the cruise ship terminals. The hotel was clean and bright and the room was large and comfortable. The hotel provided a free shuttle ride to the cruise terminal for us and all our luggage and allowed us to leave our car parked in their secure garage. We would gladly stay here again.

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HI-NewOrleans, Front Office Manager at Holiday Inn Downtown Superdome, responded to this review
June 7, 2013

Thanks for the great review! I'd just like to clarify some information about the shuttle to the cruise port for future guests. The complimentary shuttle is provided by an outside party on Saturdays and Sundays only. It is not guaranteed since this is not a service actually included by the hotel. However, on the weekend days when cruises are scheduled... More

San Antonio, Texas
Contributor
17 reviews 17 reviews
8 hotel reviews
Reviews in 5 cities Reviews in 5 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed June 2, 2013

Enjoyed another great night here on our recent visit to NOLA. At check in we arrived a bit early the front counter was a bit busy but we received excellent service from Donna Bailey as she was able to find us our room to check in early and not have to wait like we were told by another staff member,... More

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See 2 more reviews by familyof5_1989 for New Orleans
Bluff City, Tennessee, United States
2 reviews
5 of 5 stars Reviewed June 2, 2013

Three of us spent one night here on the 6th floor on May 18 ,preparing to sail on the carnival conquest the next afternoon. I had read glowing reports on line and I had read some scathing ones so I was a little anxious as we checked in. I needn't have been worried because the room could be described as... More

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HI-NewOrleans, Front Office Manager at Holiday Inn Downtown Superdome, responded to this review
June 4, 2013

Thanks for the wonderful review! If you would like to float to sleep on a cloud every night, the mattress you enjoyed is a Simmons Sainte Chapelle Pillow Top. We appreciate you taking the time to recognize our beautiful hotel! Sweet dreams! More

Jackson, MS
1 review
3 of 5 stars Reviewed June 2, 2013 via mobile

Came to the city for a overnight get away and chose the Holiday Inn Superdome because it was only blocks from Bourbon St. Upon arrival I was checked in by a wonderful young lady right before 11 pm. She was very helpful with outstanding customer service and a great smile. Room was very nice and appealing the only problem was... More

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HI-NewOrleans, Front Office Manager at Holiday Inn Downtown Superdome, responded to this review
June 4, 2013

Thank you for acknowledging the members of our staff that are doing a great job! We are working diligently to improve guest service; however, some employees are already excelling and take pride in their effort. I apologize the bathroom cleanliness was not satisfactory, housekeeping management has been notified to re-focus their efforts on the areas you mentioned in all rooms.... More

Lethbridge
2 reviews
5 of 5 stars Reviewed May 28, 2013

We went to New Orleans for the 1st time in October 2012. This Hotel was extremely clean and the staff was beyond our expectation. We used the pool and enjoyed it.Everyone was very helpful and informative. Also a cab driver tried to rip us off with extra charges the Manager came out got our money back and apologized for his... More

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Pittsburgh, Pennsylvania
Top Contributor
60 reviews 60 reviews
9 hotel reviews
Reviews in 19 cities Reviews in 19 cities
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed May 28, 2013 via mobile

Had a nice stay here. It's a nicely kept Holiday Inn. Quiet, friendly. About a mile outside of the French Quarter, but it's a rather easy walk. Great concierge who guided us to take a swamp tour - great suggestion. Nice breakfast buffet for the price. My only complaints are that the weight machine was broken in the gym and... More

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Salem, Massachusetts
Senior Contributor
32 reviews 32 reviews
12 hotel reviews
Reviews in 14 cities Reviews in 14 cities
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed May 26, 2013

First the good. The hotel is across from City Hall and a nice little park. Parking is on floors 3-6 of the hotel, and you have a card to go in and out as wanted. You take the same elevators up to your room. The room was clean, and quiet. Check in was efficient, as was check out. There is... More

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See 3 more reviews by idlewood4 for New Orleans
HI-NewOrleans, Front Office Manager at Holiday Inn Downtown Superdome, responded to this review
May 30, 2013

Thank you for reviewing our property, we appreciate the feedback as it aids in our continuing effort to improve the guest experience. I apologize the elevators were not swift enough during your stay. There is only one lift remaining for modernization at this time. Very soon all four elevators will be running more efficient in terms of technology and guest... More

Modesto, California
Top Contributor
281 reviews 281 reviews
51 hotel reviews
Reviews in 125 cities Reviews in 125 cities
222 helpful votes 222 helpful votes
4 of 5 stars Reviewed May 24, 2013

I stayed six nights in this hotel on my recent trip to New Orleans. One night was on my own and the next five nights as part of a Road Scholar tour group. I enjoyed my stay here and found the room to be clean, good sized and with the necessary amenities. It was also quiet each night of the... More

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See 18 more reviews by MSWMom50 for New Orleans
Dallas, Texas
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed May 23, 2013

The first night there I ended up with a spider bite on my arm. The hotel is old and run down. But then again you get what you pay for. Close to the hospital and all the emergency's in and out of the ER all night...Hope you're a sound sleeper. I would never had chosen this hotel. My travel assistant... More

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Downtown Superdome, responded to this review
June 6, 2013

Dear Randi S, I would like to thank you for your review and apologize that your experience with our hotel did not meet your expectations. I would greatly appreciate further information regarding your stay in order that I can investigate further. I have sent you a private message to obtain additional details about your experience. Regards, Brenda J. eMedia Coordinator... More

London, United Kingdom
Contributor
11 reviews 11 reviews
10 hotel reviews
Reviews in 7 cities Reviews in 7 cities
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed May 12, 2013

Within walking distance to Canal and Bourbon Street and very close to the Superdome, the location is ideal if you are looking to stay somewhere quiet. Rooms are clean, modern, spacious and comfortable with 2 sinks and a small balcony. The staff is however a hit and miss in terms of friendliness..in particular the front desk staff. Please make sure... More

Was this review helpful? Yes
HI-NewOrleans, Front Office Manager at Holiday Inn Downtown Superdome, responded to this review
May 15, 2013

I apologize for the billing discrepancy and hope the front desk was able to resolve your concerns prior to departure. Your comment regarding our service is extremely helpful as we do in fact use guest feedback as a training opportunity! We need to know our weaknesses in order to better serve our guests. Thank you for taking the time to... More

 
 
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Hotel Summarization (Beta)

What travelers say

  • French quarter(30)
  • Bourbon street(8)
  • Friendly and helpful(7)
  • Very nice(5)
  • Parking garage(3)
  • Hotel staff(3)
  • Sugar Bowl(3)
  • Free shuttle(3)
  • CUSTOMER SERVICE(3)
  • Little bit(3)

Additional Information about Holiday Inn Downtown Superdome

Address: 330 Loyola Avenue, New Orleans, LA 70112
Phone Number:
Region: United States > Louisiana > New Orleans > Central Business District
Amenities:
Business Center Fitness Center Free High-Speed Internet Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#20 Business Hotels in New Orleans
#55 Family Hotels in New Orleans
Price Range: $$
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
Enjoy a refreshed Holiday Inn! Visit the recipient of the Customer Service Excellence award by IHG. Rooms feature Simmons pillow top mattresses and new pillow options. Relax in our courtesy area shuttle. Savor fresh coffee and pastries daily. Stay connected with FREE wireless. Plunge in our large rooftop pool and energize in our fitness center. Our full service property offers tantalizing meals morning, noon and night. Adult beverage options showcased in our Mardi Gras Lounge. ... more   less 
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Also Known As:
Holiday Inn Downtown Superdome Hotel New Orleans
Holiday Inn Downtown Superdome Hotel
Downtown Superdome Holiday Inn
Holiday Inn New Orleans
New Orleans Holiday Inn
Holiday Inn Superdome

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