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Hilton Garden Inn New Orleans Convention Center

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1001 South Peters Street, New Orleans, LA 70130
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Hilton Garden Inn New Orleans Convention Center
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692 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Hilton Garden Inn New Orleans Convention Center
See the most recent reviews
Downingtown, Pennsylvania
Level Contributor
42 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
3 of 5 stars Reviewed September 5, 2014

Hotel seems dated. Staff seems to be not enough or missing. Went to front desk to get toothpaste, 4 people in line and nobody at front desk. I left so don't know how long it took for the others. Breakfast the next morning I struggled to find someone to seat me... then struggled to get a glass of water after... More 

Was this review helpful? Yes 2
New Orleans
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed September 3, 2014

we pay extra to check-in early , but no rooms available. but the staff did call us when a room was available. staff very friendly. room was spacious. bed was horrible. buffet was great! very very busy hotel. maybe because it was labor day weekend. nice atmosphere, nothing fancy. good for an average stay but nothing special.

Was this review helpful? Yes 4
Cantonment, Florida
Level Contributor
13 reviews
7 hotel reviews
5 of 5 stars Reviewed September 2, 2014

The hotel was nice and clean,the restaurant was good as well. The only issue that I had was a group of twenty somethings in the room next mine,being extremely loud at 2&3 am,and running in the hallway. Upon arriving at the hotel there were two valets the watched without offering to help as I struggled with my luggage. The manager... More 

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Level Contributor
3 reviews
4 of 5 stars Reviewed September 2, 2014

My boyfriend and I stayed here two nights, and it just as you'd expect from a Hilton. Clean! NOLA has several Hilton's in the city. I chose this one for the price and location. Walking and driving was fairly easy for us young couples.The staff was friendly, but they charge you $30 to valet the car, we opted for a... More 

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Memphis, Tennessee
Level Contributor
13 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed September 2, 2014

This was my second stay here. While it was a good stay, the customer service was not the same as it was during my previous stay. The valet staff was not very friendly and often did not acknowledge me as I entered/exited the hotel. The breakfast staff seemed overwhelmed during the breakfast buffet. The breakfast was good and it was... More 

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Birmingham
Level Contributor
40 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
4 of 5 stars Reviewed September 1, 2014

Actually, more than the header, but the reception crew were first rate. My friends case got 'lost' in transit in Atlanta (went to San Francisco twice!) and due to their help, we did get it back in three days just before our cruise. Apart from their help, always with a smile, the room was spacious with very comfortable beds, proper... More 

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Falls Church, Virginia
Level Contributor
33 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 stars Reviewed August 25, 2014

I just spent three nights at the hotel as I was moving my daughter to Tulane University. The hotel is very similar to all the other garden inn/hilton, no surprises. Everything worked! they even added the tea for the Keurig when they cleaned the room , which is a detail that I appreciate since most hotels forget that they have... More 

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1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed August 25, 2014

Hilton Garden is situated close to everything. Within walking distance to the Convention Center and a quick taxi ride to Harrods, nite action and and day tours. Hotel staff are all considerate, generous with smiles and ready to answer all inquiries.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 1
Minneapolis, MN, United States
1 review
4 of 5 stars Reviewed August 24, 2014

Hotel is clean and staff are friendly. Pool & Spa was excellently maintained. With the exception of the convention center, everything seems to be 0.5 miles or more walk, which was not fun when we traveled in August. Every time we stepped outside, we were drenched in sweat within moments. Beds are special mattresses where you can "choose your snooze"... More 

Review collected in partnership with Hilton Garden Inn

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Los Angeles, California
Level Contributor
18 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed August 19, 2014

I really really enjoyed my stay here. Now I stayed here immediately after staying at the Ambassador Hotel so I felt like I had come to Ritz lol. First, I booked this literally a few hours before check in and it went smoothly and I got a room. I was no longer suppose to be in New Orleans but things... More 

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