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Hilton Garden Inn New Orleans Convention Center

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1001 South Peters Street, New Orleans, LA 70130
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WWII Museum & Parking
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Hilton Garden Inn New Orleans Convention Center
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Hilton Garden Inn New Orleans Convention Center
Hilton Garden Inn New Orleans Convention Center
Hilton Garden Inn New Orleans Convention Center
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603 reviews from our community

Traveler rating
    231
    233
    80
    43
    16
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100
124
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (90)
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English first
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    (162)
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Gonzales La, United States
1 review
5 of 5 stars Reviewed 2 days ago NEW

This really was a great place to stay. Extremely helpful staff and pleasant to talk to. A great location when visiting New Orleans. Surrounded by good restaurants and entertainment. I felt very safe in this area.

Review collected in partnership with Hilton Garden Inn

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Murfreesboro, Tennessee
Senior Contributor
34 reviews 34 reviews
21 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

The hotels in New Orleans can be very expensive, the Hilton Garden Inn was very reasonable and had a good restaurant in the hotel. The French Quarter was a short cab ride away. Walking distance to the convention center.

Review collected in partnership with Hilton Garden Inn

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1 review
2 of 5 stars Reviewed 1 week ago

Parking cost of $39 way too high. The only friendly Staff are the guys who park your car. I left some expensive Jewerly in a drawer by accident, and can't get anyone at the Hotel to call me back. My fault for even staying at a Hilton Garden Inn. Hilton Riverside is more expensive but everything at that property is... More 

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Grand Prairie, United States
1 review
3 of 5 stars Reviewed 2 weeks ago

The rooms were small, there's no parking, and my family didn't get a good night sleep due to the noise. I felt like I was the DJ and the music blasted past 5:00 AM. Over $200 a night plus $32 to park.

Review collected in partnership with Hilton Garden Inn

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Erica D, Executive Assistant to the General Manager at Hilton Garden Inn New Orleans Convention Center, responded to this review

Hello Joey C, Thank you for taking the time to share your recent experience with us. I am very sorry about the level of noise you heard from your room especially having your family with you. We only offer valet parking that is competitively priced with the hotels around us. There are a few garages in the area that offer... More 

Chicago, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

This was my first time visiting New Orleans and the location of the property was excellent for getting around to different parts of the city easily. If you don't mind walking, many areas are close enough to walk. If not, they are also a very short taxi ride away. This property is also very close to a streetcar location which... More 

Review collected in partnership with Hilton Garden Inn

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Erica D, Executive Assistant to the General Manager at Hilton Garden Inn New Orleans Convention Center, responded to this review

Hello Ashley T, Thank you so much for such an insightful review! We sincerely appreciate the kind words that you had to share regarding our staff. We love our location and are glad that you were able to tour around town with ease. I do hope that we get the pleasure of accommodating you in the future. We would love... More 

Houston, United States
1 review
3 of 5 stars Reviewed 3 weeks ago

Somewhere between the noise and disinterested staff, you realize that you should have stayed at the Hilton Riverside. I've spent enough time in New Orleans to know what to expect from a weekend stay, but I do have higher expectations from a Hilton property. The fact that I had to circle the block twice and send my passenger in to... More 

Review collected in partnership with Hilton Garden Inn

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Erica D, Executive Assistant to the General Manager at Hilton Garden Inn New Orleans Convention Center, responded to this review

Hello Mari N, Thank you for taking the time to share your recent experience with us. I am very sorry to hear that you had to send someone in to get the attention of the valet staff. This is definitely not up to our standard and I sincerely apologize for any other inconveniences you may have experienced with us. Please... More 

Utah
Top Contributor
90 reviews 90 reviews
14 hotel reviews
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stayed at the Hilton Garden Inn for 3 days at the end of our Mardi Gras trip. This is a really nice hotel and it was nice and quite. The staff was so attentive. The bell boys were awesome and helpful! They offer Sleep Number beds. I thought that was cool until the bed didn't work. Maybe they were... More 

Was this review helpful? Yes 1
Erica D, Executive Assistant to the General Manager at Hilton Garden Inn New Orleans Convention Center, responded to this review

Hello Wiskerlikins, Thank you for sharing your recent stay with us! I am pleased to hear that you enjoyed our friendly staff! We also strive to create the best customer service for all of our guests! I am sorry to hear that you had an issue regarding your Garden Sleep System bed but am glad our Engineering department was able... More 

Destin, Florida
Senior Reviewer
10 reviews 10 reviews
11 helpful votes 11 helpful votes
2 of 5 stars Reviewed 3 weeks ago

We are staying one more night here in a room with one king bed. The bed is really uncomfortable, like a plastic box wrapped in quilt batting. As if that didn't make it hard enough to sleep the high school kids running around and yelling until 3 am in the hall did. I think the baseboards need cleaning a small... More 

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Erica D, Executive Assistant to the General Manager at Hilton Garden Inn New Orleans Convention Center, responded to this review

Hello KeepinItReallyReal, Thank you taking the time to write such a valuable review regarding your recent stay with us. I am very sorry to hear about all of the issues you had. There is no excuse for a stained mattress or items sticking out of the carpet, especially when small children are staying in the room. I am also sorry... More 

Stillwater, Oklahoma
Senior Contributor
22 reviews 22 reviews
9 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I was not told about the adjustable bed at check-in, so my first night of sleep was not a comfortable at all. After a good laugh with some co-workers I was informed that you need to pull back the sheet and open a velcro flat to adjust the softness with a dial. I slept like a baby on the second... More 

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Erica D, Executive Assistant to the General Manager at Hilton Garden Inn New Orleans Convention Center, responded to this review

Hello miesvander, Thank you for taking the time to share your recent stay with us! I am so sorry that you were not informed about the adjustable bed upon check in. Yes, all of our beds are adjustable which is really a perk being that everyone has a different preference. I am pleased to hear that you enjoyed our location... More 

Mumbai
Top Contributor
106 reviews 106 reviews
65 hotel reviews
64 helpful votes 64 helpful votes
4 of 5 stars Reviewed 4 weeks ago

The lobby and reception are nice and airy. The room is good. The aircon is quiet, not those noisy stand-alone. Sleep was good. TV has a good selection of channels. Wi-fi is good. Restaurant - the cutlery and crockery need proper cleaning. There are food stains on the glasses, plates and knives and forks. The hotel is within walking distance... More 

Was this review helpful? Yes
Erica D, Executive Assistant to the General Manager at Hilton Garden Inn New Orleans Convention Center, responded to this review

Hello KIM C! Thank you for taking the time to share your recent stay with us via Trip Advisor. I am pleased to hear that you enjoyed our lobby as well as your room accommodations. I will be sure to pass along your comment regarding our silver and dishware to our Restaurant Management team. Thank you so much for your... More 

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