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Hilton Garden Inn New Orleans Convention Center

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1001 South Peters Street, New Orleans, LA 70130
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Hilton Garden Inn New Orleans Convention Center
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Hilton Garden Inn New Orleans Convention Center
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675 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Memphis, Tennessee, USA
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

I enjoyed my stay along with my friends. All the staff was nice, and helpful. Room was really clean and beds were very comfy. Parking was really expensive at the hotel $39 daily. If you don't mind walking a little piece then this is a great location. About 10-12 mins to Canal St and 20-25 mins to Bourbon and this... More 

Was this review helpful? Yes
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

The hotel's logistics are a bit unorganized and inefficient - bell staff were there but not all the time. Restaurant and bar closed at 9 ( early!) and the parking was a bit expensive at $30++ a day. However. What a great staff! They did all they could whenever asked and made our stay wonderful. Great location - close to... More 

Was this review helpful? Yes
Erica D, Executive Assistant to the General Manager at Hilton Garden Inn New Orleans Convention Center, responded to this review

Hello Kristin M, Thank you for reaching out to us through Trip Advisor. We sincerely appreciate your feedback! I wanted to sincerely apologize for the inconsistencies you experienced with us as well as the parking prices. I will be bringing your review up to Management team to ensure that issues like these do not go unnoticed. Thank you for the... More 

Lee's Summit, Missouri
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 5 days ago NEW

Hilton Garden hotel is located right beside the New Orleans Convention center away from center of town. It is a very quite place, however there are no restaurants or shops close by. You really need your vehicle if you plan to stay here. The room are extremely clean and the beds are comfortable to sleep in. If you need a... More 

Was this review helpful? Yes
Erica D, Executive Assistant to the General Manager at Hilton Garden Inn New Orleans Convention Center, responded to this review

Hello Ranjit C, Thank you for taking the time to share your recent experience with us. I am so sorry the location was a little farther than you were hoping it to be. We actually do have plenty of restaurants in the area but they are more of a local flare than more common restaurants. I am so glad that... More 

Germantown, Maryland
4 of 5 stars Reviewed 5 days ago NEW

My friend & I stayed at the Hilton Garden Inn Conference Center to celebrate my 50th and we had a great time. The room was great, nice restaurant inside hotel which was a buffet at a great price. The hotel front desk was very help with recommending great restaurants. Also conceirge desk really help in schedule our boat trip.

Was this review helpful? Yes
Erica D, Executive Assistant to the General Manager at Hilton Garden Inn New Orleans Convention Center, responded to this review

Hello hockeywoman2015, Thank you for sharing your recent stay with us on Trip Advisor. I am so glad you chose to celebrate your 50th birthday with us, what an honor! I am so glad our Guest Service agents and Bellman were able to accommodate all of your requests. I really hope that this was a memorable birthday for you and... More 

phila, United States
1 review
5 of 5 stars Reviewed 5 days ago NEW

i realy enjoyed my stay the location wasvery convenant and it was a pleasure to come back to the room and relax before heading out on the town. i ate at the hotel breakfast and lunch a few times and the food was very good

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Erica D, Executive Assistant to the General Manager at Hilton Garden Inn New Orleans Convention Center, responded to this review

Hello Peter N, Thank you taking the time to tell us about your recent stay! I am so glad that you enjoyed our location and food at our in house restaurant. We greatly appreciate your kind words and I will be sure to share your review with our Management team for recognition. Thank you again and we hope that you... More 

Dubai, United Arab Emirates
Level Contributor
105 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Small but very cosy hotel. Right across the consenting center. Neat and tidy rooms friendly staff. We got in few hours early and they let us check in without any extra charge which wasn't the case for many of my friends in other hotels where they had to either wait until check in time or pay extra. Very inconvenient after... More 

Was this review helpful? Yes
Erica D, Executive Assistant to the General Manager at Hilton Garden Inn New Orleans Convention Center, responded to this review

Hello Scm M, Thank you for providing such a valuable review! I am so glad that you enjoyed your stay with us! I am pleased to hear that you enjoyed the comfort of the hotel as well as our friendly and accommodating staff. I am also so glad that we were able to check you in early which unfortunately does... More 

Orlando, United States
1 review
5 of 5 stars Reviewed 6 days ago NEW

The staff at this hotel are wonderful. Every member was polite, helpful, courteous and went out of their way to assist us with all of our needs. Rooms were clean and comfortable. We would use this facility again for any future needs.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Erica D, Executive Assistant to the General Manager at Hilton Garden Inn New Orleans Convention Center, responded to this review

Hello Susanne A, Thank you for reaching out to us through Guest Assistance. I am so glad that you enjoyed your stay with us! Thank you for the compliments regarding our staff. I am so glad that we were able to accommodate your needs and sincerely hope that we made this trip to New Orleans a memorable one. We hope... More 

Little Elm, United States
1 review
4 of 5 stars Reviewed 6 days ago NEW

If you are too tired to make it out of the hotel for dinner, don't worry, they have great local food in the restaurant. Ask Brian at the bar to make you a Sazerac (look it up). Plus, Brian is a local and has all kinds of great recommendations.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Erica D, Executive Assistant to the General Manager at Hilton Garden Inn New Orleans Convention Center, responded to this review

Hello Justin L, Thank you for sharing your recent experience with us. I am so glad to hear that you enjoyed your stay! Thank you for the kind words regarding Brian, our awesome bartender! He is one of our most loved employees and I am sure that he will sincerely appreciate this review! I really hope that if you do... More 

Alpharetta, Georgia
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 1 week ago

Nice location but hotel was not up to the standards of other HGIs. Poor water pressure, multiple stray hairs in the bathroom upon check in, a towel that had large black stains that was put out as clean. Breakfast was good but service was poor. I had to find my waitress both days to ask for the check. Too many... More 

Was this review helpful? Yes 1
Erica D, Executive Assistant to the General Manager at Hilton Garden Inn New Orleans Convention Center, responded to this review

Hello SteveR2933, Thank you for providing such a valuable review. I am so sorry that we fell short on many things during your stay. I understand that these issues could have been easily fixed and I am so sorry that we were unable to exceed your standards. I have brought all of these key points to the corresponding department managers... More 

Norman, Oklahoma
Level Contributor
19 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed 1 week ago

I got this hotel through Priceline for much less than the advertised price. Advertised at 329, Priceline 80. Pros...clean, comfortable hotel. Easy check in, spacious room, nice lobby with lots of places for groups. Quiet area, warehouse district. If you are here for event at the convention center, then this place is a great location. Cons...about 10 minutes by cab... More 

Was this review helpful? Yes
Erica D, Executive Assistant to the General Manager at Hilton Garden Inn New Orleans Convention Center, responded to this review

Hello Sfike, Thank you sharing your recent stay with us. I am so glad that you enjoyed the comfort of our hotel. Yes, we are located in the Warehouse District which is about a 10 minute drive to the French Quarter. I am sorry about the noise that you were hearing in your room. If there is anything I can... More 

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