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Hilton Garden Inn New Orleans Convention Center

3.5 of 5 1001 South Peters Street, New Orleans, LA 70130
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Hilton Garden Inn New Orleans Convention Center
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Hilton Garden Inn New Orleans Convention Center
Hilton Garden Inn New Orleans Convention Center
Hilton Garden Inn New Orleans Convention Center
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597 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Utah
Top Contributor
89 reviews 89 reviews
14 hotel reviews
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

We stayed at the Hilton Garden Inn for 3 days at the end of our Mardi Gras trip. This is a really nice hotel and it was nice and quite. The staff was so attentive. The bell boys were awesome and helpful! They offer Sleep Number beds. I thought that was cool until the bed didn't work. Maybe they were... More 

Was this review helpful? Yes
Destin, Florida
Senior Reviewer
10 reviews 10 reviews
11 helpful votes 11 helpful votes
2 of 5 stars Reviewed 5 days ago NEW

We are staying one more night here in a room with one king bed. The bed is really uncomfortable, like a plastic box wrapped in quilt batting. As if that didn't make it hard enough to sleep the high school kids running around and yelling until 3 am in the hall did. I think the baseboards need cleaning a small... More 

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Stillwater, Oklahoma
Contributor
18 reviews 18 reviews
8 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

I was not told about the adjustable bed at check-in, so my first night of sleep was not a comfortable at all. After a good laugh with some co-workers I was informed that you need to pull back the sheet and open a velcro flat to adjust the softness with a dial. I slept like a baby on the second... More 

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Mumbai
Top Contributor
106 reviews 106 reviews
65 hotel reviews
62 helpful votes 62 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

The lobby and reception are nice and airy. The room is good. The aircon is quiet, not those noisy stand-alone. Sleep was good. TV has a good selection of channels. Wi-fi is good. Restaurant - the cutlery and crockery need proper cleaning. There are food stains on the glasses, plates and knives and forks. The hotel is within walking distance... More 

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Pagudpud, Philippines
Top Contributor
169 reviews 169 reviews
21 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed 1 week ago

Nice and modern rooms, quite a comfortable bed but a complimentary bottle of water or two would have been nice and the bath towels are rather rough on then skin. Still good location and close walk to the action

Was this review helpful? Yes 1
livin42day
Top Contributor
61 reviews 61 reviews
9 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 1 week ago

I was concerned that staying here would make my visit to Mardi Gras & French Quarter difficult as far as distance. I was pleasantly surprised how close the parades were and the trip by taxi to the Quarter was quite short & affordable. The valets were efficient and quick as well as friendly. The front desk staff was very knowledgable... More 

Was this review helpful? Yes 1
New Orleans, United States
1 review
5 of 5 stars Reviewed 1 week ago

The stay here was actual pretty smooth, we checked right in and there wasnt any troubles, the staff there were polite, however the only thing that upset my stay is the heating and venting, our room got cold a little and the heating system was heating the room, but otherwise it was a clean , smooth stay. the hotel was... More 

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 1
Chicago, Illinois
Senior Contributor
25 reviews 25 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

Stayed here for a last minute stay for Mardi Gras. Hotel was conveniently located across from the convention center, pier for cruise ships & river walk. It was about a 5 block walking distance for the parades. About a mile from the french quarters. Good walking distance if you're walking during the day time or walking off the spirits (liquor)... More 

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Camden, Arkansas
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

The room was ready when we arrived. The staff was friendly and professional. Although there was an event at the Convention Center the staff maintained a clean beautiful environment. I appreciated the charging stations in the lounge area.

Was this review helpful? Yes 1
Erica D, Executive Assistant to the General Manager at Hilton Garden Inn New Orleans Convention Center, responded to this review

Hello Helen A, Thank you for taking the time to write about your recent stay with us! I am happy to hear that your room was ready upon arrival even though it was a busy time for us. Thank you for mentioning our friendly staff! We always try our best to ensure our guests receive great customer service while they... More 

London
Top Contributor
146 reviews 146 reviews
88 hotel reviews
175 helpful votes 175 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Good new property. No upgrade for diamond in fact got a worse room close to lift contrary to my request. Unable to properly account for left luggage no ticket receipt. Poor bell reception didn't bother helping me. Saving grace is room is nice and new and clean. Hence a 3/5.

Was this review helpful? Yes 2
Erica D, Executive Assistant to the General Manager at Hilton Garden Inn New Orleans Convention Center, responded to this review

Hello Kawoh, Thank you for taking the time to share your recent experience with us. My sincerest apologies for falling short on providing you with a Diamond Status Upgrade. We try our best to accomodate this upgrade when we can and I am very sorry we were unable to. I am also sorry to hear that you had an unpleasant... More 

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Additional Information about Hilton Garden Inn New Orleans Convention Center

Address: 1001 South Peters Street, New Orleans, LA 70130
Phone Number:
Location: United States > Louisiana > New Orleans > Lower Garden District
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Hilton Garden Inn New Orleans Convention Center 3.5*
Number of rooms: 286
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Travelocity, Priceline, Cheap Tickets, Hilton Hotels, Hotels.com, TripOnline SA, Odigeo and Tingo so you can book your Hilton Garden Inn New Orleans Convention Center reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Garden Inn New Orleans Hotel New Orleans
Hilton New Orleans
New Orleans Hilton
Hotel Style:
#17 Business Hotel in New Orleans
#65 Family Hotel in New Orleans
#72 Romantic Hotel in New Orleans

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