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Hilton Garden Inn New Orleans Convention Center

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1001 South Peters Street, New Orleans, LA 70130
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Hilton Garden Inn New Orleans Convention Center
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Hilton Garden Inn New Orleans Convention Center
Hilton Garden Inn New Orleans Convention Center
Hilton Garden Inn New Orleans Convention Center
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686 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (100)
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Texas
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

We recently stayed for four nights at this hotel. We had various issues that were quickly taken care of by the wonderful staff. I would definitely recommend the street side of the hotel for light sleepers, as there is a nightclub (The METRO) directly across the hotel's courtyard. Typically, we are night owls when visiting N.O., but this time our... More 

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1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 4 days ago NEW

I found a live roach in my bathroom and in the public bathrooms downstairs, it was bit unnerving. My room seemed a bit possessed. My tv would sometimes have sound and sometimes it wouldn't. The thermostat set on auto and 65 would reach 67 and just stop or maintain there, I had to specifically turn auto off and just turn... More 

Was this review helpful? Yes 1
New Orleans, United States
1 review
5 of 5 stars Reviewed 6 days ago NEW

Really enjoyed my stay at the Hilton and how convenient it was to the convention center. Was walking distance daily and with cut the cost of taxi travel. Highly recommend this location if you are in New Orleans for a convention or business.

Review collected in partnership with Hilton Garden Inn

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Miami, Florida
Level Contributor
15 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 1 week ago

Decent hotel...Excellent staff! Make sure you verify the internet policy before checking in and out. I was told internet was complimentary and was charged at check out. An email was sent, but I have yet to hear from someone.

Review collected in partnership with Hilton Garden Inn

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Rocwall, United States
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Wait staff (dining room) in the morning hours are not always very responsive. Not all, but some of them hang out at the bar area for quite a while before asking customers if they would like something to drink. Once the order has been taken they may take quite a while in the kitchen. Customer service for some leaves a... More 

Review collected in partnership with Hilton Garden Inn

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Philadelphia, Pennsylvania
Level Contributor
75 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
5 of 5 stars Reviewed 1 week ago

My husband and I stayed here for a short getaway. It was really busy because of a volleyball tournament but that didn't take away from the experience. The French quarter is definitely walkable however with the humidity it makes it a little stressful! You can always catch the trolley which is about a 8min walk from the hotel behind the... More 

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Erica D, Executive Assistant to the General Manager at Hilton Garden Inn New Orleans Convention Center, responded to this review

Hello Lenny G, Thank you for taking the time to share your recent stay with us. I am so glad you were able to enjoy your experience during such a busy time for us. I definitely agree that the New Orleans heat can be much at times but there are plenty of methods of transportation to get you where you... More 

Kenner, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Visitors will find your time here well worth the effort and expense involved with getting here! The staff and the aesthetics will provide a peaceful respite from the hustle bustle of travel and business.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 1
Erica D, Executive Assistant to the General Manager at Hilton Garden Inn New Orleans Convention Center, responded to this review

Hello Jeanette P, Thank you for sharing your recent stay with us! I sincerely appreciate your compliments on our hotel. I am so glad our staff and the hotel ambiance exceeded your expectations. We hope that you choose to stay with us again on your next trip to New Orleans! We would love to welcome you back! Best Wishes, Erica... More 

Chattanooga, Tennessee
Level Contributor
14 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

This was my first time to stay here. My wife and I were at a conference and the hotel is only a block away from the convention center. The hotel is a few blocks away from the WWII museum. I recommend this hotel for anyone who has a conference at the convention center.

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Erica D, Executive Assistant to the General Manager at Hilton Garden Inn New Orleans Convention Center, responded to this review

Hello Robert Y, Thank you for reaching out to us through Trip Advisor. I am glad that you chose to stay with us during your business travels and am pleased that you enjoyed your stay. I sincerely appreciate you recommendation and hope that you choose to stay with us again on your next trip to New Orleans! Best Wishes, Erica... More 

Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

I always stay this location when coming to Jazz Fest. It is quiet, clean and has great service. Easy walk to French Quarter and a block from Howlin Wolf for shows. It is also near a lot of great restaurants, including Cochon, Emeril's and many others.

Was this review helpful? Yes
Erica D, Executive Assistant to the General Manager at Hilton Garden Inn New Orleans Convention Center, responded to this review

Hello Martin K, Thank you for sharing your recent stay with us! I appreciate your mention of the hotel's quietness, location, and great service. We value feedback like yours and hope that you continue to stay with us in years to come. If there is anything further that you would like to discuss regarding your stay, please feel free to... More 

Hooks, TX
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
1 of 5 stars Reviewed 3 weeks ago via mobile

Prices were decent but shuttle service was a huge disappointment. We had to carry all of our own luggage down an elevator out to the curb. On the shuttle to the cruise port, they were extremely disorganized and couldn't decide which bus to put us in. Shuttles are small and don't leave much room for luggage so we had to... More 

Was this review helpful? Yes
Erica D, Executive Assistant to the General Manager at Hilton Garden Inn New Orleans Convention Center, responded to this review

Hello Angela H, Thank you for reaching out through Trip Advisor. Unfortunately, we do not have a shuttle service at this property. I am very sorry you had to experience this with your family and fiancé and I sincerely hope this does not affect your view of our property. Best Wishes, Erica D. More 

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